Start Here - Installation Guide
Page 3
... to run the setup program. 4 When you see a Found New Hardware screen, click Cancel and disconnect the USB cable. 2 Download and run your mobile device into an intuitive, easy-to work only with Epson ConnectTM. PCL or PostScript driver Download the software from your online User's Guide for more at all the way, then pull out the output tray extension. 6 Select the paper settings on the product's control panel. 5 Connect the fax line (WF-C5890) 1 Connect a phone cord to a telephone...
... to run the setup program. 4 When you see a Found New Hardware screen, click Cancel and disconnect the USB cable. 2 Download and run your mobile device into an intuitive, easy-to work only with Epson ConnectTM. PCL or PostScript driver Download the software from your online User's Guide for more at all the way, then pull out the output tray extension. 6 Select the paper settings on the product's control panel. 5 Connect the fax line (WF-C5890) 1 Connect a phone cord to a telephone...
Start Here - Installation Guide
Page 4
... Epson Corporation. Make sure your product is securely connected. Toll or long distance charges may be trademarks of Apple Inc., registered in those marks. Make sure your product is turned on and the USB cable is turned on how to download drivers, view videos and manuals, get FAQs, or contact Epson. Setup is a trademark of their respective owners. WF-C5390/WF-C5890 replacement ink packs Color Standardcapacity Highcapacity Extra highcapacity Black...
... Epson Corporation. Make sure your product is securely connected. Toll or long distance charges may be trademarks of Apple Inc., registered in those marks. Make sure your product is turned on and the USB cable is turned on how to download drivers, view videos and manuals, get FAQs, or contact Epson. Setup is a trademark of their respective owners. WF-C5390/WF-C5890 replacement ink packs Color Standardcapacity Highcapacity Extra highcapacity Black...
Users Guide
Page 5
... Paper Tray 83 Paper Loading Capacity ...86 Double-sided Printing Capacity ...91 Compatible Epson Papers...94 Paper or Media Type Settings - Administrator 98 Selecting the Default Printer Settings 98 Paper Source Settings Options 99 Selecting the Universal Print Settings 100 Universal Print Settings Options 101 Placing Originals on the Scanner Glass 104 Copying ...106 Copying Documents or Photos...106 Copying Options...107 Printing from a Computer ...111 Printing with the Standard Epson Printer Software - Printing Software 96 Selecting the Paper Settings for Each Source - Windows...
... Paper Tray 83 Paper Loading Capacity ...86 Double-sided Printing Capacity ...91 Compatible Epson Papers...94 Paper or Media Type Settings - Administrator 98 Selecting the Default Printer Settings 98 Paper Source Settings Options 99 Selecting the Universal Print Settings 100 Universal Print Settings Options 101 Placing Originals on the Scanner Glass 104 Copying ...106 Copying Documents or Photos...106 Copying Options...107 Printing from a Computer ...111 Printing with the Standard Epson Printer Software - Printing Software 96 Selecting the Paper Settings for Each Source - Windows...
Users Guide
Page 6
... of the Printer Software Screens 137 Changing Automatic Update Options 138 Printing with the PCL Printer Software - Mac 143 Selecting Basic Print Settings - Mac 147 Print Quality Options - Mac 150 Double-sided Printing Options and Adjustments - Mac...153 Printing Your Document or Photo - Mac...154 Setting Up Printing on a Chromebook 155 Printing from a Smartphone or Tablet 156 Printing with the Built-in Epson Driver - Windows 122 Image Options and Additional Settings - Mac 144 Paper Source Options - Mac 148 Selecting Print Layout Options - Mac 152 Printing...
... of the Printer Software Screens 137 Changing Automatic Update Options 138 Printing with the PCL Printer Software - Mac 143 Selecting Basic Print Settings - Mac 147 Print Quality Options - Mac 150 Double-sided Printing Options and Adjustments - Mac...153 Printing Your Document or Photo - Mac...154 Setting Up Printing on a Chromebook 155 Printing from a Smartphone or Tablet 156 Printing with the Built-in Epson Driver - Windows 122 Image Options and Additional Settings - Mac 144 Paper Source Options - Mac 148 Selecting Print Layout Options - Mac 152 Printing...
Users Guide
Page 8
... Scan Jobs with Job Scan in Document Capture Pro - Fax ...233 Security Settings - Windows 206 Scanning Multi-Page Originals as Separate Files - Fax ...227 Send Settings - Fax ...230 Report Settings - Mac 237 Setting Up Contacts and Contact Groups 238 Creating a Contact...239 Editing or Deleting a Contact ...240 Creating a Contact Group...240 Editing or Deleting a Contact Group 241 Sending Faxes ...242 Sending Faxes from the Product Control Panel 242 Sending a Fax Using the Keypad, Contact List, or History 242 Fax Sending Options ...244 Sending a Fax at a Specified Time 246 8 Fax...
... Scan Jobs with Job Scan in Document Capture Pro - Fax ...233 Security Settings - Windows 206 Scanning Multi-Page Originals as Separate Files - Fax ...227 Send Settings - Fax ...230 Report Settings - Mac 237 Setting Up Contacts and Contact Groups 238 Creating a Contact...239 Editing or Deleting a Contact ...240 Creating a Contact Group...240 Editing or Deleting a Contact Group 241 Sending Faxes ...242 Sending Faxes from the Product Control Panel 242 Sending a Fax Using the Keypad, Contact List, or History 242 Fax Sending Options ...244 Sending a Fax at a Specified Time 246 8 Fax...
Users Guide
Page 10
... Epson Ink Packs and Maintenance Boxes 275 Ink Supply Unit (Ink Pack) and Maintenance Box Part Numbers 276 Removing and Installing Ink Packs 276 Replacing the Maintenance Box...277 Replacing the Paper Feed Rollers 278 Resetting the Roller Counter on the LCD Screen 297 Cleaning and Transporting Your Product 299 Cleaning Your Product ...299 Cleaning the Scanner Glass...300 Cleaning the Automatic Document Feeder 301 Transporting Your Product ...304 Administering Your Product...311 Accessing the Web Config Utility...311 Changing the Administrator Password...
... Epson Ink Packs and Maintenance Boxes 275 Ink Supply Unit (Ink Pack) and Maintenance Box Part Numbers 276 Removing and Installing Ink Packs 276 Replacing the Maintenance Box...277 Replacing the Paper Feed Rollers 278 Resetting the Roller Counter on the LCD Screen 297 Cleaning and Transporting Your Product 299 Cleaning Your Product ...299 Cleaning the Scanner Glass...300 Cleaning the Automatic Document Feeder 301 Transporting Your Product ...304 Administering Your Product...311 Accessing the Web Config Utility...311 Changing the Administrator Password...
Users Guide
Page 12
... 349 CSR Setup Settings ...350 CSR Import Settings ...351 Deleting a CA-signed Certificate 352 Updating a Self-signed Certificate 352 Importing a CA Certificate ...353 Deleting a CA Certificate...353 Setting Up Universal Print (Microsoft 354 Using Epson Device Admin Configuration Software 354 Solving Problems ...355 Viewing the Help Screen ...355 Product Status Messages ...356 Job Status Error Codes ...359 Running a Product Check ...363 Resetting Control Panel Defaults ...364 Solving Setup Problems ...365 Product Does Not Turn On or Off 366 Noise After Ink Installation ...366...
... 349 CSR Setup Settings ...350 CSR Import Settings ...351 Deleting a CA-signed Certificate 352 Updating a Self-signed Certificate 352 Importing a CA Certificate ...353 Deleting a CA Certificate...353 Setting Up Universal Print (Microsoft 354 Using Epson Device Admin Configuration Software 354 Solving Problems ...355 Viewing the Help Screen ...355 Product Status Messages ...356 Job Status Error Codes ...359 Running a Product Check ...363 Resetting Control Panel Defaults ...364 Solving Setup Problems ...365 Product Does Not Turn On or Off 366 Noise After Ink Installation ...366...
Users Guide
Page 52
... your documents, emails, photos, and web pages right from Google Play. 3. Parent topic: Product Basics Printing from a Computer Related topics Wi-Fi or Wired Networking Android Printing Using the Epson Print Enabler You can wirelessly print your product. 52 Parent topic: Product Basics Related references Paper Source Settings Options Related topics Wi-Fi or Wired Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on your Android device, select Printing, and enable the Epson plug...
... your documents, emails, photos, and web pages right from Google Play. 3. Parent topic: Product Basics Printing from a Computer Related topics Wi-Fi or Wired Networking Android Printing Using the Epson Print Enabler You can wirelessly print your product. 52 Parent topic: Product Basics Related references Paper Source Settings Options Related topics Wi-Fi or Wired Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on your Android device, select Printing, and enable the Epson plug...
Users Guide
Page 64
... the error codes and solutions shown on a network. 1. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking Related references Product Cannot Connect to the Network Settings menu without printing a report. 4. Select Print Check Report. Select Print. Examine the settings shown on the network status sheet to any problems you may have . Press the home button, if necessary. 2. Parent topic: Wi-Fi or Wired Networking Related references Cannot Print Over a Network Related tasks Accessing the Web Config Utility Printing a Network Connection Report...
... the error codes and solutions shown on a network. 1. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking Related references Product Cannot Connect to the Network Settings menu without printing a report. 4. Select Print Check Report. Select Print. Examine the settings shown on the network status sheet to any problems you may have . Press the home button, if necessary. 2. Parent topic: Wi-Fi or Wired Networking Related references Cannot Print Over a Network Related tasks Accessing the Web Config Utility Printing a Network Connection Report...
Users Guide
Page 80
... pitch if the font is scalable and fixed-pitch (availability depends on font source and number settings) Selects the default font height if the font is not available for the selected paper size and orientation. Sets the number of lines for the selected symbol set . Selects the line feed command when printing with a driver from a specific operating system Makes the paper source select command compatible with HP LaserJet...
... pitch if the font is scalable and fixed-pitch (availability depends on font source and number settings) Selects the default font height if the font is not available for the selected paper size and orientation. Sets the number of lines for the selected symbol set . Selects the line feed command when printing with a driver from a specific operating system Makes the paper source select command compatible with HP LaserJet...
Users Guide
Page 155
..., visit Setting Up Your Epson Printer on Your Chromebook (Canada). Parent topic: Product Basics Printing from a Chromebook without drivers or cables. For directions on setting up your Mac OS version: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold. Parent topic: Printing Your Document or Photo - Select the following options as necessary for all queued print jobs...
..., visit Setting Up Your Epson Printer on Your Chromebook (Canada). Parent topic: Product Basics Printing from a Chromebook without drivers or cables. For directions on setting up your Mac OS version: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold. Parent topic: Printing Your Document or Photo - Select the following options as necessary for all queued print jobs...
Users Guide
Page 182
... the network. First make sure you connected your product's Contacts list. Note: If you are for sharing. Select System from the list that appears. Control Panel Scanning to a Network Folder or FTP Server Parent topic: Starting a Scan Related references Job Status Error Codes Creating a Shared Network Folder You can , however, create a shared folder in the Documents or Pictures folder unless you have created a Home Group Configuration for Windows. Check the Computer Name or Device Name listed for instructions...
... the network. First make sure you connected your product's Contacts list. Note: If you are for sharing. Select System from the list that appears. Control Panel Scanning to a Network Folder or FTP Server Parent topic: Starting a Scan Related references Job Status Error Codes Creating a Shared Network Folder You can , however, create a shared folder in the Documents or Pictures folder unless you have created a Home Group Configuration for Windows. Check the Computer Name or Device Name listed for instructions...
Users Guide
Page 231
... Converts received faxes to PDFs and saves them on a computer connected to the printer Save to Memory Device Converts received faxes to PDFs and saves them on an external memory device connected to the printer Forward Forwards received faxes to another fax machine, or converts them to PDFs and forwards them to a shared folder on a network or an email address. Setting Unconditional Save/Forward Conditional Save/Forward Common Settings Print Settings Setting Auto Reduction Options Description Save to Inbox Saves received faxes in the selected paper source. Sets up a password for...
... Converts received faxes to PDFs and saves them on a computer connected to the printer Save to Memory Device Converts received faxes to PDFs and saves them on an external memory device connected to the printer Forward Forwards received faxes to another fax machine, or converts them to PDFs and forwards them to a shared folder on a network or an email address. Setting Unconditional Save/Forward Conditional Save/Forward Common Settings Print Settings Setting Auto Reduction Options Description Save to Inbox Saves received faxes in the selected paper source. Sets up a password for...
Users Guide
Page 312
... to access the full capabilities of the Web Config utility. Parent topic: Administering Your Product Related tasks Changing the Administrator Password in Web Config Checking Status Information Managing the Network Connection Setting Control Panel Options Sending Email Notifications Adjusting Power Saving Settings Adjusting Control Panel Sounds Exporting Settings Using Web Config Importing Settings Using Web Config Updating Firmware Using Web Config Synchronizing the Date and Time with a Time Server Clearing the Internal Memory Adjusting the Contact List View Options Enabling Periodic Cleaning...
... to access the full capabilities of the Web Config utility. Parent topic: Administering Your Product Related tasks Changing the Administrator Password in Web Config Checking Status Information Managing the Network Connection Setting Control Panel Options Sending Email Notifications Adjusting Power Saving Settings Adjusting Control Panel Sounds Exporting Settings Using Web Config Importing Settings Using Web Config Updating Firmware Using Web Config Synchronizing the Date and Time with a Time Server Clearing the Internal Memory Adjusting the Contact List View Options Enabling Periodic Cleaning...
Users Guide
Page 314
Checking Status Information Managing the Network Connection Setting Control Panel Options Sending Email Notifications Adjusting Power Saving Settings Adjusting Control Panel Sounds Importing and Exporting Product Settings Updating Firmware Using Web Config Synchronizing the Date and Time with a Time Server Clearing the Internal Memory Adjusting the Contact List View Options Enabling Periodic Cleaning Powering Off or Rebooting the Product Remotely Restoring Default Product Settings Parent topic: Administering Your Product Checking Status Information You can check information about the jobs ...
Checking Status Information Managing the Network Connection Setting Control Panel Options Sending Email Notifications Adjusting Power Saving Settings Adjusting Control Panel Sounds Importing and Exporting Product Settings Updating Firmware Using Web Config Synchronizing the Date and Time with a Time Server Clearing the Internal Memory Adjusting the Contact List View Options Enabling Periodic Cleaning Powering Off or Rebooting the Product Remotely Restoring Default Product Settings Parent topic: Administering Your Product Checking Status Information You can check information about the jobs ...
Users Guide
Page 328
... confirm that the authentication device can recognize an authentication card, hold the card over the reader while you can use control panel features. Parent topic: Restricting Features Available for individual users, with their user name and password before printing or scanning proceeds. User Feature Restriction Configuring User Feature Restrictions Parent topic: Configuring Security Settings Related references Job Status Error Codes User Feature Restriction You can restrict available product features for Users 328 For instructions...
... confirm that the authentication device can recognize an authentication card, hold the card over the reader while you can use control panel features. Parent topic: Restricting Features Available for individual users, with their user name and password before printing or scanning proceeds. User Feature Restriction Configuring User Feature Restrictions Parent topic: Configuring Security Settings Related references Job Status Error Codes User Feature Restriction You can restrict available product features for Users 328 For instructions...
Users Guide
Page 357
..., check for and remove any jammed paper or protective materials from the paper cassette when the roller is out of its service life. Paper Load the size and type of the following error codes, make sure you have been installed. Unsupported Paper Cassette Units have not exceeded the loading capacity for support. 357 optimal performance. (Paper may not feed correctly from the product. Replace the paper cassette roller indicated and reset the counter. Turn the power...
..., check for and remove any jammed paper or protective materials from the paper cassette when the roller is out of its service life. Paper Load the size and type of the following error codes, make sure you have been installed. Unsupported Paper Cassette Units have not exceeded the loading capacity for support. 357 optimal performance. (Paper may not feed correctly from the product. Replace the paper cassette roller indicated and reset the counter. Turn the power...
Users Guide
Page 358
... Epson support site. Paper Setup Auto Display is full. Make sure the phone cable is disabled. Access the Web Config utility and update the cloud service root certificate. Connect your documentation for support. For details, see your product on the computer and that prevented faxes from printing. Replace the indicated ink packs. Job/Status at the bottom of the IP address There is a problem with the network connection to receive faxes because the Press the Job/Status button and select Printer Status and fax data capacity is set...
... Epson support site. Paper Setup Auto Display is full. Make sure the phone cable is disabled. Access the Web Config utility and update the cloud service root certificate. Connect your documentation for support. For details, see your product on the computer and that prevented faxes from printing. Replace the indicated ink packs. Job/Status at the bottom of the IP address There is a problem with the network connection to receive faxes because the Press the Job/Status button and select Printer Status and fax data capacity is set...
Users Guide
Page 365
... Problems Solving Setup Problems Check these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing • Clear All Data and Settings: Resets all control panel settings including the contacts list You see a screen like this: 3. Select Yes to reset the selected settings. (Select No if you have problems while setting up your product. Product Does Not Turn On or Off Noise After Ink Installation Software Installation...
... Problems Solving Setup Problems Check these options: • Network Settings: Resets all network settings • Copy Settings: Resets all settings for copying • Scan Settings: Resets all settings for scanning • Fax Settings: Resets all settings for faxing • Clear All Data and Settings: Resets all control panel settings including the contacts list You see a screen like this: 3. Select Yes to reset the selected settings. (Select No if you have problems while setting up your product. Product Does Not Turn On or Off Noise After Ink Installation Software Installation...
Users Guide
Page 366
... product on and off again using the power button. Contact your system administrator. 366 If you still have problems while installing your product software, try these solutions: • Make sure your product is turned on and any necessary cables are securely connected at both ends. Click System Preferences or System Settings > Printers & Scanners or Print & Fax. Parent topic: Solving Problems Product Does Not Turn On or Off If...
... product on and off again using the power button. Contact your system administrator. 366 If you still have problems while installing your product software, try these solutions: • Make sure your product is turned on and any necessary cables are securely connected at both ends. Click System Preferences or System Settings > Printers & Scanners or Print & Fax. Parent topic: Solving Problems Product Does Not Turn On or Off If...