Printer Basics
Page 2
... and scanners, like photocopiers, conventional cameras, and ink jet printers, can be responsible and respectful of the copyright laws when using digital cameras, scanners, and ink jet printers. Epson encourages each user to be misused by any and all rights...problems arising from the use with this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by improper copying and reprinting of this information as applied to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Trademarks Epson, Epson Stylus, Epson Photo...
... and scanners, like photocopiers, conventional cameras, and ink jet printers, can be responsible and respectful of the copyright laws when using digital cameras, scanners, and ink jet printers. Epson encourages each user to be misused by any and all rights...problems arising from the use with this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by improper copying and reprinting of this information as applied to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Trademarks Epson, Epson Stylus, Epson Photo...
Printer Basics
Page 5
... a Printer Check Setup or Software Installation Problems Printer Problems Print Quality Problems Problems With Paper Feeding CD/DVD Printing Problems Miscellaneous Printout Problems Uninstalling Printer Software Windows Macintosh OS X Macintosh OS 9 Where To Get Help Notices Windows System Requirements Macintosh System Requirements Important Safety Instructions Ink Cartridge Safety Instructions Energy Star Compliance FCC Compliance Statement Declaration of Conformity Epson America...
... a Printer Check Setup or Software Installation Problems Printer Problems Print Quality Problems Problems With Paper Feeding CD/DVD Printing Problems Miscellaneous Printout Problems Uninstalling Printer Software Windows Macintosh OS X Macintosh OS 9 Where To Get Help Notices Windows System Requirements Macintosh System Requirements Important Safety Instructions Ink Cartridge Safety Instructions Energy Star Compliance FCC Compliance Statement Declaration of Conformity Epson America...
Printer Basics
Page 9
...photos without a computer, see the Start Here sheet. You need a browser-such as described below. Warnings, Cautions, Notes, and Tips Please follow these guidelines throughout: Warnings must be followed carefully to view it. About Your Documentation 9 You can view the on CDs and DVDs ■ Maintaining the printer ■ Solving basic problems...pages may not display correctly. (A browser is not included on the printer software CD-ROM.) You can also click Start > Programs (or All Programs in Windows XP) > Epson > ESPR320 Reference Guide > Reference Guide. ■ Macintosh: Double-...
...photos without a computer, see the Start Here sheet. You need a browser-such as described below. Warnings, Cautions, Notes, and Tips Please follow these guidelines throughout: Warnings must be followed carefully to view it. About Your Documentation 9 You can view the on CDs and DVDs ■ Maintaining the printer ■ Solving basic problems...pages may not display correctly. (A browser is not included on the printer software CD-ROM.) You can also click Start > Programs (or All Programs in Windows XP) > Epson > ESPR320 Reference Guide > Reference Guide. ■ Macintosh: Double-...
Printer Basics
Page 59
... 63 ■ "Printer Problems" on page 64 ■ "Print Quality Problems" on page 65 ■ "Problems With Paper Feeding" on page 68 ■ "CD/DVD Printing Problems" on page 68 ■ "Miscellaneous Printout Problems" on page 69 ■ "Uninstalling Printer Software" on page 70 ■ "Where To Get Help" on page 73 Diagnosing Problems Your Epson Stylus Photo R320 includes a number of...
... 63 ■ "Printer Problems" on page 64 ■ "Print Quality Problems" on page 65 ■ "Problems With Paper Feeding" on page 68 ■ "CD/DVD Printing Problems" on page 68 ■ "Miscellaneous Printout Problems" on page 69 ■ "Uninstalling Printer Software" on page 70 ■ "Where To Get Help" on page 73 Diagnosing Problems Your Epson Stylus Photo R320 includes a number of...
Printer Basics
Page 60
...load error. Load paper correctly and press Maintenance. See printer manual to turn the error light off. Parts inside your dealer or Epson (see page 11) and press the ( Maintenance button to clear the jam. Contact your printer are at once, or the wrong paper size has ...cartridge shown (see page 11) then press the ( Maintenance button. 60 Problem Solving Multi-page feed error Multiple pages have been fed into the printer. Press the ( Maintenance button to eject the jammed paper. See your printer's documentation for replacement. Remove and reload the paper, then press the ...
...load error. Load paper correctly and press Maintenance. See printer manual to turn the error light off. Parts inside your dealer or Epson (see page 11) and press the ( Maintenance button to clear the jam. Contact your printer are at once, or the wrong paper size has ...cartridge shown (see page 11) then press the ( Maintenance button. 60 Problem Solving Multi-page feed error Multiple pages have been fed into the printer. Press the ( Maintenance button to eject the jammed paper. See your printer's documentation for replacement. Remove and reload the paper, then press the ...
Printer Basics
Page 61
... The inserted card cannot be used with computer. Disconnect the adapter, then reconnect it . Turn the printer off the printer. Bluetooth Photo Print Adapter error. Diagnosing Problems 61 If the CD/DVD tray is not set correctly. Obtain a replacement ink cartridge (see page 42...). Communicating with this printer. Close the CD/DVD guide, then press the ( Maintenance button. System error. ...
... The inserted card cannot be used with computer. Disconnect the adapter, then reconnect it . Turn the printer off the printer. Bluetooth Photo Print Adapter error. Diagnosing Problems 61 If the CD/DVD tray is not set correctly. Obtain a replacement ink cartridge (see page 42...). Communicating with this printer. Close the CD/DVD guide, then press the ( Maintenance button. System error. ...
Printer Basics
Page 62
.... (If the pattern has gaps, you may have a problem with your dealer or Epson as described on the printer. 4. Press to clean the print head; After examining the check page, remember to turn off . If nothing works, contact your printer. Then disconnect the printer cable from the printer itself or some other source. 1. Press OK to...
.... (If the pattern has gaps, you may have a problem with your dealer or Epson as described on the printer. 4. Press to clean the print head; After examining the check page, remember to turn off . If nothing works, contact your printer. Then disconnect the printer cable from the printer itself or some other source. 1. Press OK to...
Printer Basics
Page 63
...from Windows 95. ■ Make sure the USB Controller is closed completely and no packing material remains in Device Manager. You're having problems installing the printer software. ■ Carefully follow the installation instructions on your system. Contact your System Administrator. ■ Make sure Windows 98, Me,... items and check the Chooser again. ■ If you are instructed to set up your printer icon (SP R320 Series) doesn't appear in the Format for details. The USB Printer Device Driver may not install correctly if you may not have too many items in the Print...
...from Windows 95. ■ Make sure the USB Controller is closed completely and no packing material remains in Device Manager. You're having problems installing the printer software. ■ Carefully follow the installation instructions on your system. Contact your System Administrator. ■ Make sure Windows 98, Me,... items and check the Chooser again. ■ If you are instructed to set up your printer icon (SP R320 Series) doesn't appear in the Format for details. The USB Printer Device Driver may not install correctly if you may not have too many items in the Print...
Printer Basics
Page 64
...but nothing prints. ■ If you need to set up your printer for awhile. If you're printing a high-resolution image, you 're printing from your document doesn't include color (except for the preview monitor to Speed. 64 Problem Solving The preview monitor and control panel respond too slowly. To clean ...the system requirements on page 75. ■ If you need more slowly. Make sure your memory card, it takes longer for black-and-white photos). ■ Set the Quality/Speed slider to process them. For the fastest printing, try these tips: ■ Choose Black ink if your camera...
...but nothing prints. ■ If you need to set up your printer for awhile. If you're printing a high-resolution image, you 're printing from your document doesn't include color (except for the preview monitor to Speed. 64 Problem Solving The preview monitor and control panel respond too slowly. To clean ...the system requirements on page 75. ■ If you need more slowly. Make sure your memory card, it takes longer for black-and-white photos). ■ Set the Quality/Speed slider to process them. For the fastest printing, try these tips: ■ Choose Black ink if your camera...
Printer Basics
Page 65
... paper Type or Media Type setting matches the paper you follow the instructions on . ■ If your Windows storage device driver. Print Quality Problems 65 The printable side is inserted at a time. ■ Make sure the card contains no more than normal, especially near the edges of...9632; If you're using different kinds of paper you may need to a hub, disconnect USB devices that the photos are printing a landscape photo without a computer is connected to install your printer is also a bit slower. ■ If you are in JPEG or Uncompressed Tiff format and taken with the ...
... paper Type or Media Type setting matches the paper you follow the instructions on . ■ If your Windows storage device driver. Print Quality Problems 65 The printable side is inserted at a time. ■ Make sure the card contains no more than normal, especially near the edges of...9632; If you're using different kinds of paper you may need to a hub, disconnect USB devices that the photos are printing a landscape photo without a computer is connected to install your printer is also a bit slower. ■ If you are in JPEG or Uncompressed Tiff format and taken with the ...
Printer Basics
Page 66
... envelopes setting: Windows: From the Maintenance tab in the Printing Properties or Preferences window, click Printer and Option Information, then select Thick paper and envelopes. If you 're printing on transparencies... utility; Your printout is blurry or smeared. ■ Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. ■ Make sure you 're printing from a Macintosh...load your paper one sheet at a time. ■ Make sure your software documentation. 66 Problem Solving see page 55 for instructions. You may need replacing. see page 51. ■ ...
... envelopes setting: Windows: From the Maintenance tab in the Printing Properties or Preferences window, click Printer and Option Information, then select Thick paper and envelopes. If you 're printing on transparencies... utility; Your printout is blurry or smeared. ■ Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. ■ Make sure you 're printing from a Macintosh...load your paper one sheet at a time. ■ Make sure your software documentation. 66 Problem Solving see page 55 for instructions. You may need replacing. see page 51. ■ ...
Printer Basics
Page 67
... ink. To replace an ink cartridge, see your on-screen Reference Guide for color images or black-and-white photos. see page 51. ■ Try turning off PhotoEnhance. Print Quality Problems 67 see wrong or missing colors. ■ Make sure the Ink setting is set to Standard (see if... possible. Also check if you loaded; see page 50 for 24 hours and check your software is usually whiter or shinier. See your printer's color management features. Wait for instructions. ■ The ink cartridges may need cleaning; You can use your on -screen Reference Guide). If ...
... ink. To replace an ink cartridge, see your on-screen Reference Guide for color images or black-and-white photos. see page 51. ■ Try turning off PhotoEnhance. Print Quality Problems 67 see wrong or missing colors. ■ Make sure the Ink setting is set to Standard (see if... possible. Also check if you loaded; see page 50 for 24 hours and check your software is usually whiter or shinier. See your printer's color management features. Wait for instructions. ■ The ink cartridges may need cleaning; You can use your on -screen Reference Guide). If ...
Printer Basics
Page 68
...printer. ■ Make sure the paper support extension is pulled up . If that doesn't clear the paper jam, open the cover and remove any jammed paper, including small pieces that may have set the wrong paper size. Don't load paper above the arrow mark on the CD/DVD. CD/DVD Printing Problems... the b Maintenance button to clear the jam. Adjust the print position as described on page 48. ■ Adjust the brightness or contrast (see the EPSON Print CD on page 45. If your paper loads incorrectly or jams frequently: ■ Use new, smooth, high-quality paper, loaded printable side up ...
...printer. ■ Make sure the paper support extension is pulled up . If that doesn't clear the paper jam, open the cover and remove any jammed paper, including small pieces that may have set the wrong paper size. Don't load paper above the arrow mark on the CD/DVD. CD/DVD Printing Problems... the b Maintenance button to clear the jam. Adjust the print position as described on page 48. ■ Adjust the brightness or contrast (see the EPSON Print CD on page 45. If your paper loads incorrectly or jams frequently: ■ Use new, smooth, high-quality paper, loaded printable side up ...
Printer Basics
Page 69
... image is the active printer in the Print Center, Printer Setup Utility, or Macintosh Chooser. ■ The print head nozzles may need cleaning; Printed CDs or DVDs are set to Off; Miscellaneous Printout Problems 69 Don't push in the tray too far, but line up or down. Turn off the ...your paper size. ■ Make sure the paper is positioned correctly in your printer is selected, or is reversed. Slide the left edge guide against the paper. ■ See your software documentation for instructions on Epson Iron-On Transfer Paper, the image should be within the printable area of the...
... image is the active printer in the Print Center, Printer Setup Utility, or Macintosh Chooser. ■ The print head nozzles may need cleaning; Printed CDs or DVDs are set to Off; Miscellaneous Printout Problems 69 Don't push in the tray too far, but line up or down. Turn off the ...your paper size. ■ Make sure the paper is positioned correctly in your printer is selected, or is reversed. Slide the left edge guide against the paper. ■ See your software documentation for instructions on Epson Iron-On Transfer Paper, the image should be within the printable area of the...
Printer Basics
Page 70
... numbering in the Print Center, Printer Setup Utility, or Macintosh Chooser. ■ If you're using . You don't need to uninstall and then reinstall your operating system. The photo numbering in Windows 2000 and XP). 70 Problem Solving Click EPSON Printer Software in the program list and... click the Add/Remove button (Change/Remove in the printer may need to uninstall Film Factory, the P.I.M. Image size or...
... numbering in the Print Center, Printer Setup Utility, or Macintosh Chooser. ■ If you're using . You don't need to uninstall and then reinstall your operating system. The photo numbering in Windows 2000 and XP). 70 Problem Solving Click EPSON Printer Software in the program list and... click the Add/Remove button (Change/Remove in the printer may need to uninstall Film Factory, the P.I.M. Image size or...
Printer Basics
Page 72
... Quit when you 're done. 12. When you are ready to reinstall your optional photo software or on-screen Reference Guide, and you won't see the license agreement. 72 Problem Solving Insert the printer software CD-ROM. 3. Select Uninstall from the pull-down and double-click the Drivers folder...double-click the OS 9 folder, then double-click the Installer icon. When you don't need to reinstall the printer software, follow the correct instructions for your Macintosh. In the Epson window, scroll down menu and click the Uninstall button. When you 're done. 8. Follow the on -screen ...
... Quit when you 're done. 12. When you are ready to reinstall your optional photo software or on-screen Reference Guide, and you won't see the license agreement. 72 Problem Solving Insert the printer software CD-ROM. 3. Select Uninstall from the pull-down and double-click the Drivers folder...double-click the OS 9 folder, then double-click the Installer icon. When you don't need to reinstall the printer software, follow the correct instructions for your Macintosh. In the Epson window, scroll down menu and click the Uninstall button. When you 're done. 8. Follow the on -screen ...
Printer Basics
Page 73
...Get Help 73 A variety of the problem You can purchase ink cartridges, paper, manuals, and accessories from the Epson Store at (800) 873-7766 or visit www.epsonstore.com (U.S. To use these services, you call (800) 922-8911. Your Epson SoundAdviceSM Express code is 70585. Before you... must have a touch tone telephone and call , please have the following information ready: ■ Product name (Epson Stylus Photo R320) ■ Product serial number (located on the back of the printer) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration ...
...Get Help 73 A variety of the problem You can purchase ink cartridges, paper, manuals, and accessories from the Epson Store at (800) 873-7766 or visit www.epsonstore.com (U.S. To use these services, you call (800) 922-8911. Your Epson SoundAdviceSM Express code is 70585. Before you... must have a touch tone telephone and call , please have the following information ready: ■ Product name (Epson Stylus Photo R320) ■ Product serial number (located on the back of the printer) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration ...
Printer Basics
Page 77
...; Do not use an ink cartridge beyond the date printed on the side of the cartridge. Important Safety Instructions 77 If discomfort or vision problems remain after you handle used ink cartridges; If ink gets on your eyes, flush them immediately with water. this can result in the same... environment as the printer. if the printer does not operate normally or exhibits a distinct change in your eyes, flush them immediately with water. ■ Do not put your hands,...
...; Do not use an ink cartridge beyond the date printed on the side of the cartridge. Important Safety Instructions 77 If discomfort or vision problems remain after you handle used ink cartridges; If ink gets on your eyes, flush them immediately with water. this can result in the same... environment as the printer. if the printer does not operate normally or exhibits a distinct change in your eyes, flush them immediately with water. ■ Do not put your hands,...
Printer Basics
Page 80
...other than by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction with the printer will direct you to send your printer is needed, Epson will, at Epson's option, may be properly maintained or fail to function properly as you use in the...2567 (Canada) for reprinting. This warranty does not cover any color change or fading of prints or reimbursement of the replacement printer in the United States and Canada. Epson's liability for replacement of the covered printer will be fixed and sent back to return the defective one (1)...
...other than by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction with the printer will direct you to send your printer is needed, Epson will, at Epson's option, may be properly maintained or fail to function properly as you use in the...2567 (Canada) for reprinting. This warranty does not cover any color change or fading of prints or reimbursement of the replacement printer in the United States and Canada. Epson's liability for replacement of the covered printer will be fixed and sent back to return the defective one (1)...