Dell Technology Guide
Page 29
... Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information 29 Dell Support Website The Dell Support website at support.dell.com provides a variety of information: • Technical Support: Research and find the latest solutions and help for your Dell product. • Customer Service: Explore options such as order status and pickup for...
... Downloads • Enterprise Resource Center • Find Express Service Code • Manuals Finding Information 29 Dell Support Website The Dell Support website at support.dell.com provides a variety of information: • Technical Support: Research and find the latest solutions and help for your Dell product. • Customer Service: Explore options such as order status and pickup for...
Dell Technology Guide
Page 174
...use the setup information provided by your ISP to complete the setup. Choose Connect to the Internet and click Next. 6 Click Set up my connection manually and click Next. 7 Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect. • Choose Broadband if...if you will use a wireless connection through a WLAN card. • Choose Dial-up if you will use a dial-up modem or ISDN (Integrated Services Digital Network). NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 8 Follow the instructions...
...use the setup information provided by your ISP to complete the setup. Choose Connect to the Internet and click Next. 6 Click Set up my connection manually and click Next. 7 Click either Broadband (PPPoE), Wireless, or Dial-up, depending on how you want to connect. • Choose Broadband if...if you will use a wireless connection through a WLAN card. • Choose Dial-up if you will use a dial-up modem or ISDN (Integrated Services Digital Network). NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP. 8 Follow the instructions...
Dell Technology Guide
Page 272
... turn off or light in a certain sequence to indicate status and problems. See your Service Manual for information about diagnostic and status lights. This light can also be resolved. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about power lights. Some desktop computers have diagnostic lights. Use the Hardware...
... turn off or light in a certain sequence to indicate status and problems. See your Service Manual for information about diagnostic and status lights. This light can also be resolved. Dell Diagnostics can also indicate internal power problems. See your Service Manual for information about power lights. Some desktop computers have diagnostic lights. Use the Hardware...
Dell Technology Guide
Page 273
...Service Manual for your computer. NOTE: On certain systems the power light is green. • If the power light is blinking blue, the computer is in this support utility for Desktop Computers CAUTION: Before you begin any of the computer illuminates and blinks or remains solid to resume normal operation. Dell...If the power light is off, the computer is either turned off or is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Reseat the power cable into an electrical outlet and that the power strip is turned on the back of your computing...
...Service Manual for your computer. NOTE: On certain systems the power light is green. • If the power light is blinking blue, the computer is in this support utility for Desktop Computers CAUTION: Before you begin any of the computer illuminates and blinks or remains solid to resume normal operation. Dell...If the power light is off, the computer is either turned off or is not responding, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Reseat the power cable into an electrical outlet and that the power strip is turned on the back of your computing...
Dell Technology Guide
Page 274
...Some desktop computers have lights labeled with another device, such as a lamp. - Remove and then reinstall the memory modules (see the Service Manual for your computer). • If the power light is blinking amber, the computer is set to match the AC power at your ..., the sequence of interference are securely connected to help identify the problem. 274 Troubleshooting Remove and then reinstall any cards (see the Service Manual for your location, if applicable. - Too many devices on properly. - Some possible causes of the lights can be malfunctioning or incorrectly...
...Some desktop computers have lights labeled with another device, such as a lamp. - Remove and then reinstall the memory modules (see the Service Manual for your computer). • If the power light is blinking amber, the computer is set to match the AC power at your ..., the sequence of interference are securely connected to help identify the problem. 274 Troubleshooting Remove and then reinstall any cards (see the Service Manual for your location, if applicable. - Too many devices on properly. - Some possible causes of the lights can be malfunctioning or incorrectly...
Dell Technology Guide
Page 275
... or RTC battery low. Replace the CPU fan (see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. H A R D - See the documentation shipped with your computer or see "Contacting Dell" on page 337 for assistance). During normal operation, the keyboard... lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. C P U F A N F A I L U R E - CPU fan failure. Possible HDD failure during HDD boot test (see the Service Manual for Laptop Computers Typically laptop...
... or RTC battery low. Replace the CPU fan (see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. H A R D - See the documentation shipped with your computer or see "Contacting Dell" on page 337 for assistance). During normal operation, the keyboard... lights displayed, see the Service Manual for your computer or search for the topic on the Dell Support website support.dell.com. C P U F A N F A I L U R E - CPU fan failure. Possible HDD failure during HDD boot test (see the Service Manual for Laptop Computers Typically laptop...
Dell Technology Guide
Page 278
... XXX-W AC ADAPTER HAS BEEN DETECTED, WHICH IS LESS THAN 278 Troubleshooting TI M E R C H I P C O U N T E R 2 F A I T Y. - PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM PERFORMANCE. Connect the correct AC adapter to laptop computers that the memory you are using is supported... SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. P R O G R A M - Run the Dell Diagnostics (see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may have occurred. Connect ...
... XXX-W AC ADAPTER HAS BEEN DETECTED, WHICH IS LESS THAN 278 Troubleshooting TI M E R C H I P C O U N T E R 2 F A I T Y. - PLEASE CONNECT A DELL XXX-W AC ADAPTER OR GREATER FOR BEST SYSTEM PERFORMANCE. Connect the correct AC adapter to laptop computers that the memory you are using is supported... SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. P R O G R A M - Run the Dell Diagnostics (see the documentation shipped with your computer's Service Manual). • If memory was not removed or installed, memory module or system board failure may have occurred. Connect ...
Dell Technology Guide
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... you begin any of the procedures in this section, follow the safety instructions shipped with your computer. Replace the battery only with your Service Manual or contact Dell (see "Contacting Dell" on page 125. Discard used batteries according to the manufacturer's instructions. ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - Solving Problems Battery...
... you begin any of the procedures in this section, follow the safety instructions shipped with your computer. Replace the battery only with your Service Manual or contact Dell (see "Contacting Dell" on page 125. Discard used batteries according to the manufacturer's instructions. ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - Solving Problems Battery...
Dell Technology Guide
Page 296
... T H E H A R D W A R E TR O U B L E S H O O T E R - For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If the link integrity light is occurring. See "Installing Drivers for Laptop Computers" on page 79. Windows Vista 1 Click Start → Control Panel... information, see "Diagnostic Lights for Media Drives" on page 275), no network communication is off (see the Service Manual for your computer. Replace the network cable. See "Windows Hardware Troubleshooter" on page 280. See "Power Lights...
... T H E H A R D W A R E TR O U B L E S H O O T E R - For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. If the link integrity light is occurring. See "Installing Drivers for Laptop Computers" on page 79. Windows Vista 1 Click Start → Control Panel... information, see "Diagnostic Lights for Media Drives" on page 275), no network communication is off (see the Service Manual for your computer. Replace the network cable. See "Windows Hardware Troubleshooter" on page 280. See "Power Lights...
Dell Technology Guide
Page 297
... processor power cable is securely connected to the system board power connector (POWER2) (see the Service Manual for your computer). • Remove and then reinstall all memory modules (see the documentation shipped...I S B L I N K I N G A M B E R - I F T H E P O W E R L I G H T I N T E R F E R E N C E - E L I M I N A T E I S O F F - NOTE: On certain systems the power light is in known working condition to the system board (see the Service Manual for your computer). Computers" on the back of interference are properly installed and securely connected to the system board (see the...
... processor power cable is securely connected to the system board power connector (POWER2) (see the Service Manual for your computer). • Remove and then reinstall all memory modules (see the documentation shipped...I S B L I N K I N G A M B E R - I F T H E P O W E R L I G H T I N T E R F E R E N C E - E L I M I N A T E I S O F F - NOTE: On certain systems the power light is in known working condition to the system board (see the Service Manual for your computer). Computers" on the back of interference are properly installed and securely connected to the system board (see the...
Dell Technology Guide
Page 304
...computer is either turned off or is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: On certain systems the power light is green. • If the power light is blinking blue... button to indicate different states: • If the power light is blue and the computer is not responding, see the Service Manual for Desktop Computers" on the front of the procedures in this section, follow the safety instructions shipped with similar in standby mode.
...computer is either turned off or is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting Contact Dell (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. NOTE: On certain systems the power light is green. • If the power light is blinking blue... button to indicate different states: • If the power light is blue and the computer is not responding, see the Service Manual for Desktop Computers" on the front of the procedures in this section, follow the safety instructions shipped with similar in standby mode.
Dell Technology Guide
Page 305
The service is steady amber, a device may be customized for your computer. • Eliminate interference. Ensure that the voltage selection switch is set to support.dell.com/technicalupdate. Remove and then reinstall the memory modules (see the Documentation for content, format, and how frequently you.... - - Some possible causes of software and hardware updates for the Dell Technical Update service, go to match the AC power at your computer. Multiple power strips connected to the system board (see the Service Manual for your computer.) • If the power light is free and ...
The service is steady amber, a device may be customized for your computer. • Eliminate interference. Ensure that the voltage selection switch is set to support.dell.com/technicalupdate. Remove and then reinstall the memory modules (see the Documentation for content, format, and how frequently you.... - - Some possible causes of software and hardware updates for the Dell Technical Update service, go to match the AC power at your computer. Multiple power strips connected to the system board (see the Service Manual for your computer.) • If the power light is free and ...
Setup Guide
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... This section provides troubleshooting information for your problem using the following guidelines, see the Regulatory Compliance Homepage at support.dell.com/manuals for advanced service and troubleshooting instructions. WARNING: Before working - • Certain touch screen features may not be disabled. To enable... Pen and Input Devices. • The multi-touch feature may be supported by the application. 46 See the Service Manual at www.dell.com/regulatory_compliance. Touch Screen Problems Some or all multi-touch features are not working inside your computer, read the safety...
... This section provides troubleshooting information for your problem using the following guidelines, see the Regulatory Compliance Homepage at support.dell.com/manuals for advanced service and troubleshooting instructions. WARNING: Before working - • Certain touch screen features may not be disabled. To enable... Pen and Input Devices. • The multi-touch feature may be supported by the application. 46 See the Service Manual at www.dell.com/regulatory_compliance. Touch Screen Problems Some or all multi-touch features are not working inside your computer, read the safety...
Setup Guide
Page 50
... RAM detected NOTE: If you installed or replaced the memory module, ensure that the memory module is seated properly. NOTE: To replace parts, see "Contacting Dell" on page 77). Three Possible system board failure - Beep Code Possible Problem One Possible system board failure - Chipset error Four RAM read/write failure Five... if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If this occurs, write down the beep code and contact Dell (see the Service Manual at support.dell.com/manuals.
... RAM detected NOTE: If you installed or replaced the memory module, ensure that the memory module is seated properly. NOTE: To replace parts, see "Contacting Dell" on page 77). Three Possible system board failure - Beep Code Possible Problem One Possible system board failure - Chipset error Four RAM read/write failure Five... if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If this occurs, write down the beep code and contact Dell (see the Service Manual at support.dell.com/manuals.
Setup Guide
Page 54
... the program: 1. If necessary, uninstall and then reinstall the program. If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for minimum memory requirements. Solving Problems Memory Problems If you receive an insufficient memory message - • Save...
... the program: 1. If necessary, uninstall and then reinstall the program. If necessary, install additional memory (see the Service Manual at support.dell.com/manuals). • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for minimum memory requirements. Solving Problems Memory Problems If you receive an insufficient memory message - • Save...
Setup Guide
Page 59
... 77). CPU fan failure - Possible hard-disk drive failure during POST. To replace the keyboard, see the Service Manual at support.dell.com/manuals). A chip on page 77). Hard-disk drive failure - No boot device available - Possible hard-disk drive... the CPU fan (see the Service Manual at support.dell.com/manuals). Keyboard failure - Keyboard failure or loose cable. Contact Dell (see "Contacting Dell" on page 77). Using Support Tools CMOS checksum error - Replace the battery (see the Service Manual at support.dell.com/manuals. No bootable partition on hard ...
... 77). CPU fan failure - Possible hard-disk drive failure during POST. To replace the keyboard, see the Service Manual at support.dell.com/manuals). A chip on page 77). Hard-disk drive failure - No boot device available - Possible hard-disk drive... the CPU fan (see the Service Manual at support.dell.com/manuals). Keyboard failure - Keyboard failure or loose cable. Contact Dell (see "Contacting Dell" on page 77). Using Support Tools CMOS checksum error - Replace the battery (see the Service Manual at support.dell.com/manuals. No bootable partition on hard ...
Setup Guide
Page 73
... for a more troubleshooting information. 3. If the preceding steps have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. NOTE: Call Dell Support from a telephone near or at support.dell.com/manuals for information and procedures that the support staff can complete the following steps to...
... for a more troubleshooting information. 3. If the preceding steps have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. NOTE: Call Dell Support from a telephone near or at support.dell.com/manuals for information and procedures that the support staff can complete the following steps to...
Setup Guide
Page 80
... upgrade your computer with new or additional memory, or a new hard drive reinstall or replace a worn or defective part the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your computer. 78 Check your warranty and return policies before working inside ...
... upgrade your computer with new or additional memory, or a new hard drive reinstall or replace a worn or defective part the Service Manual at support.dell.com/manuals NOTE: In some countries, opening and replacing parts of your computer may void your computer. 78 Check your warranty and return policies before working inside ...
Setup Guide
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ExpressCard ExpressCard controller Cards supported ExpressCard connector size Intel ICH9M (Studio 1745) Mobile Intel 5 Series Express chipset PM55 (Studio 1747) Mobile Intel 5 Series Express chipset HM55 (Studio 1749) ExpressCard/34 (34 mm) 1.5 V and 3.3 V 26 pins 84 Specifications Memory Memory ..., 4 GB, 5 GB, 6 GB, and 8 GB Memory type 1066 MHz SODIMM DDR3 (Studio 1745/1747/1749) 1333 MHz SODIMM DDR3 (Studio 1747) Minimum memory 1 GB configuration Maximum memory 8 GB configuration NOTE: For instructions on upgrading memory, see the Service Manual at support.dell.com/manuals.
ExpressCard ExpressCard controller Cards supported ExpressCard connector size Intel ICH9M (Studio 1745) Mobile Intel 5 Series Express chipset PM55 (Studio 1747) Mobile Intel 5 Series Express chipset HM55 (Studio 1749) ExpressCard/34 (34 mm) 1.5 V and 3.3 V 26 pins 84 Specifications Memory Memory ..., 4 GB, 5 GB, 6 GB, and 8 GB Memory type 1066 MHz SODIMM DDR3 (Studio 1745/1747/1749) 1333 MHz SODIMM DDR3 (Studio 1747) Minimum memory 1 GB configuration Maximum memory 8 GB configuration NOTE: For instructions on upgrading memory, see the Service Manual at support.dell.com/manuals.