Dell Technology Guide
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... Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. represents Windows Vista Start button. Some of your computer. Bluetooth is a trademark owned by Dell Inc. and is a trademark of operating system installed on the version of Blu-...Start button. Reproduction of these materials in any proprietary interest in default view. Dell Inc. disclaims any manner whatsoever without notice. All rights reserved. Intel and iAMT are trademarks of Dell Inc.; Other trademarks and trade names may vary depending on your computer. CAUTION...
... Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. represents Windows Vista Start button. Some of your computer. Bluetooth is a trademark owned by Dell Inc. and is a trademark of operating system installed on the version of Blu-...Start button. Reproduction of these materials in any proprietary interest in default view. Dell Inc. disclaims any manner whatsoever without notice. All rights reserved. Intel and iAMT are trademarks of Dell Inc.; Other trademarks and trade names may vary depending on your computer. CAUTION...
Dell Technology Guide
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...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
...Storage 78 Solid-State Drive (SSD 78 Installing Drivers for Media Drives 79 Determining Whether a Device Driver is the Source of a Device Problem 79 Replacing a Driver With a Previous Version of the Driver 79 Using the Drivers and Utilities Media to Reinstall a Driver 80 Manually ...Reinstalling a Driver 80 Drive Problems 81 Optical Drive Problems 82 Hard Drive Problems 82 Working with RAID 83 RAID Level 0 83 RAID Level 1 84 RAID Level 0+1 Configuration 86 RAID Level 5 Configuration...
Dell Technology Guide
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.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
.... . . . . 171 Web Browsers for Viewing Internet Sites . . . . . 172 Web Addresses 173 Setting up Your Internet Connection 173 Windows Vista 173 Windows® XP 174 Troubleshooting Problems Connecting to the Internet 175 Web Browser Settings 175 Setting the Browser Home Page 175 Setting the Way the Browser Displays Web Pages 176 Saving...
Dell Technology Guide
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... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
... Display Properties Menu 244 Accessing Additional Functions With the Advanced Button 245 Accessing the Video Card Control Features . . . . 245 Getting Help for Video Display Resolution Problems 245 Adjusting Display Settings With the Vendor Video Card Control Panel 246 Windows Vista 246 Windows XP 246 Using the Wizards 247 Using a Video Card...
Dell Technology Guide
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... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
... Wizard to Configure Display Settings 248 Getting Help for Video Card Control Panels . . . 249 Troubleshooting Display Settings 249 Where to Find Help 249 Resolving Common Problems 249 17 Security and Privacy 251 Protecting Your Computer-Using Administrator Rights, User Groups, and Passwords 251 Administrator Rights 251 User Groups 252 Passwords 253...
Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad...
Dell Technology Guide
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S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
S/PDIF Port (Toslink 328 Audio Ports 329 23 Getting Help 331 Obtaining Assistance 331 Dell Support Service 332 Technical Support and Customer Service . . . . 332 DellConnect 332 Online Services 333 AutoTech Service 334 Automated Order-Status Service 334 Problems With Your Order 334 Product Information 334 Returning Items for Warranty Repair or Credit 334 Before You Call 335 Contacting Dell 337 22 Contents
Dell Technology Guide
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... and to view your computer information. Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer, click Start → Help and Support→...
... and to view your computer information. Windows Vista® Basic Computer Information Click Start → Control Panel→ System and Maintenance→ System to diagnose problems. You can also view more details about your computer, click Start → Help and Support→...
Dell Technology Guide
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... OK. You then need to install the appropriate drivers manually. NOTE: Certain mice may need to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
... OK. You then need to install the appropriate drivers manually. NOTE: Certain mice may need to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens when you fail to...
Dell Technology Guide
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... for performing specific tasks • Navigation keys for the device. Keyboard Your keyboard provides different sets of keys to reinstall the driver. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys ...• Numeric keypad of a Device Problem" on most laptop computers is the Source of numbers grouped together like those on an adding machine (The numeric keypad on page 79. See "Determining...
... for performing specific tasks • Navigation keys for the device. Keyboard Your keyboard provides different sets of keys to reinstall the driver. You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , and arrow keys ...• Numeric keypad of a Device Problem" on most laptop computers is the Source of numbers grouped together like those on an adding machine (The numeric keypad on page 79. See "Determining...
Dell Technology Guide
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...circle with administrator privileges to the state that existed before you installed the new driver. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click ... is a program that controls your computer to perform the tasks mentioned in this section. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click ...
...circle with administrator privileges to the state that existed before you installed the new driver. Replacing a Driver With a Previous Version of a Device Problem 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 If a window appears asking permission to continue, click ... is a program that controls your computer to perform the tasks mentioned in this section. If Device Driver Rollback does not resolve the problem, use Windows Device Driver Rollback. 1 Click Start and right-click Computer. 2 Click Properties→ Device Manager. 3 Right-click ...
Dell Technology Guide
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... approved drivers for driver software. 7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. E N S U R E T H A T M I C R O S O F T W I N D O W S R E C O G N I Z E S T H E D R I V E - TEST THE DRIVE - • Insert another CD, DVD...user documentation that came with your computer. If you install drivers obtained from other sources, your computer. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that came with your...
... approved drivers for driver software. 7 Click Browse, and browse to the location to eliminate the possibility that the original media is not listed, contact Dell (see "Contacting Dell" on page 280. E N S U R E T H A T M I C R O S O F T W I N D O W S R E C O G N I Z E S T H E D R I V E - TEST THE DRIVE - • Insert another CD, DVD...user documentation that came with your computer. If you install drivers obtained from other sources, your computer. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that came with your...
Dell Technology Guide
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...not all DVDs work in the drive or the media. R U N THE DELL D I A G N O S T I T O N - Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - See "Running the Dell Diagnostics" on . See the help files for drives that are not slot-loading... R I T E S P E E D T O A S L O W E R R A T E - RUN CHECK DISK - 82 Drives and Media Optical Drive Problems NOTE: High-speed optical drive vibration is inserted properly. Problems writing to room temperature before turning it stops. The drive tray cannot eject (for your CD, DVD, or BD software.
...not all DVDs work in the drive or the media. R U N THE DELL D I A G N O S T I T O N - Hard Drive Problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I C S - See "Running the Dell Diagnostics" on . See the help files for drives that are not slot-loading... R I T E S P E E D T O A S L O W E R R A T E - RUN CHECK DISK - 82 Drives and Media Optical Drive Problems NOTE: High-speed optical drive vibration is inserted properly. Problems writing to room temperature before turning it stops. The drive tray cannot eject (for your CD, DVD, or BD software.
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NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem.
NOTE: Windows operating systems start automatically when you turn on the computer. 100 Shutting Down Your Computer HINT: If your computer properly in Windows, see Windows Help and Support: click Start or → Help and Support. FOR MORE INFORMATION: To learn more about turning off computer dialog box appears. 4 Click the Turn Off button to shut down the computer. 2 Click Start and then select Turn Off menu. 3 The Turn off your computer is not operating properly, restarting Windows often solves the problem.
Dell Technology Guide
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... entered or changes made in that is not responding and then click End Task. In order to continue work, you may have to find the problem and fix it automatically.
... entered or changes made in that is not responding and then click End Task. In order to continue work, you may have to find the problem and fix it automatically.
Dell Technology Guide
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... Support → Help • "Maintenance Tasks (Enhance Performance and Ensure Security)" on page 125 • Your system administrator • support.dell.com. Write down with active programs will be displayed after you restart your computer in a limited state. NOTE: Unsaved data associated with a ...any error messages that starts your computer. Only the basic files and drivers necessary to identify which Windows mode you troubleshoot the problem later. Shutting Down Your Computer 107 Also, you may want to start in Safe Mode Safe mode is a troubleshooting option for...
... Support → Help • "Maintenance Tasks (Enhance Performance and Ensure Security)" on page 125 • Your system administrator • support.dell.com. Write down with active programs will be displayed after you restart your computer in a limited state. NOTE: Unsaved data associated with a ...any error messages that starts your computer. Only the basic files and drivers necessary to identify which Windows mode you troubleshoot the problem later. Shutting Down Your Computer 107 Also, you may want to start in Safe Mode Safe mode is a troubleshooting option for...
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... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it automatically.
... an Application When it Does not Respond Applications tab program not responding End Task button If an application stops responding, Windows tries to find the problem and fix it automatically.
Dell Technology Guide
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... and Optical Drive Media NOTICE: Always use aerosol cleaners, flammable liquid, or other spray cleaners. Never touch the lens in the Dell™ safety information that come with your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) If... you notice problems, such as an overview of the options provided. Turn off and unplug the computer from the electrical outlet. Cleaning the Computer To...
... and Optical Drive Media NOTICE: Always use aerosol cleaners, flammable liquid, or other spray cleaners. Never touch the lens in the Dell™ safety information that come with your optical media, try cleaning the media. 126 Maintenance Tasks (Enhance Performance and Ensure Security) If... you notice problems, such as an overview of the options provided. Turn off and unplug the computer from the electrical outlet. Cleaning the Computer To...
Dell Technology Guide
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... policies, local key policies, software restrictions, and IP security policies. 128 Maintenance Tasks (Enhance Performance and Ensure Security) and adjust battery usage for errors or problem areas. Open Disk Cleanup - advanced system tool to view security, application, and system events to check for laptop computers. 2 Click System and Maintenance→ Performance...
... policies, local key policies, software restrictions, and IP security policies. 128 Maintenance Tasks (Enhance Performance and Ensure Security) and adjust battery usage for errors or problem areas. Open Disk Cleanup - advanced system tool to view security, application, and system events to check for laptop computers. 2 Click System and Maintenance→ Performance...
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...computer includes components compatible with enhanced access to the options and controls that allow for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more information on accessing System Setup, see "Removing Applications From Your Computer" on page ... and Ensure Security) 129 Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of System Setup provide users with ESA, Dell has preinstalled applications for real-time monitoring and control of the NVIDIA Control Panel...
...computer includes components compatible with enhanced access to the options and controls that allow for computer performance to be required to detect problems. FOR MORE INFORMATION: To learn more information on accessing System Setup, see "Removing Applications From Your Computer" on page ... and Ensure Security) 129 Performance Tuning System Setup Based Performance Tuning For some Dell systems, the settings available under the Advanced page of System Setup provide users with ESA, Dell has preinstalled applications for real-time monitoring and control of the NVIDIA Control Panel...