Dell Technology Guide
Page 20
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 IEEE 1394 Device Problems 291 Keyboard Problems for External Keyboards . . . 292 Lockups and Software Problems 292 Memory Problems 294 Mouse Problems 295 Network Problems 296 Power Problems 296 Printer Problems 298 Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse...
Dell Technology Guide
Page 64
...see the pointing device's manufacturer's guide for your mouse when the mouse is connected to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens ...when you fail to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) System Restore can be auto-detected by your finger to press and hold the taskbar. 2 Point to install the appropriate drivers...
...see the pointing device's manufacturer's guide for your mouse when the mouse is connected to reactivate a USB pointing device if any of the following problems occur: • The pointer moves erratically. • The pointer does not respond when you move the pointing device. • Nothing happens ...when you fail to reactivate the USB pointing device. 64 Navigation Devices (Mouse, Keyboard, Touch Pad) System Restore can be auto-detected by your finger to press and hold the taskbar. 2 Point to install the appropriate drivers...
Dell Technology Guide
Page 65
...8226; Navigation keys for the device. See "Determining Whether a Device Driver is integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , ...and arrow keys • Numeric keypad of a Device Problem" on most laptop computers is the Source of numbers grouped together ...
...8226; Navigation keys for the device. See "Determining Whether a Device Driver is integrated into the alphabetic keys.) Navigation Devices (Mouse, Keyboard, Touch Pad) 65 You may have problems with the pointing device, check the software driver for moving the cursor around in documents or windows: , , , , , , ...and arrow keys • Numeric keypad of a Device Problem" on most laptop computers is the Source of numbers grouped together ...
Dell Technology Guide
Page 126
...NOTICE: Always use aerosol cleaners, flammable liquid, or other spray cleaners. If you notice problems, such as an overview of your computer's operating system to drip inside the computer or keyboard. Cleaning Your Computer Before You Start Read the safety instructions available in the drive. ...Never touch the lens in the Dell™ safety information that come with the playback quality of the options...
...NOTICE: Always use aerosol cleaners, flammable liquid, or other spray cleaners. If you notice problems, such as an overview of your computer's operating system to drip inside the computer or keyboard. Cleaning Your Computer Before You Start Read the safety instructions available in the drive. ...Never touch the lens in the Dell™ safety information that come with the playback quality of the options...
Dell Technology Guide
Page 272
... different power states, such as power, no power, or standby. Some desktop computers have diagnostic lights. Keyboard status lights indicate status and any problems. See your Service Manual for information on how to resolve the problem. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of...
... different power states, such as power, no power, or standby. Some desktop computers have diagnostic lights. Keyboard status lights indicate status and any problems. See your Service Manual for information on how to resolve the problem. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of...
Dell Technology Guide
Page 274
... board (see the documentation shipped with similar products in known working by testing it with another device, such as a lamp. - Power, keyboard, and mouse extension cables - Ensure that the main power cable and front panel cable are : - When the computer starts normally, the lights...power at your computer). • If the power light is blinking amber, the computer is working condition to help identify the problem. 274 Troubleshooting Remove and then reinstall the memory modules (see the Service Manual for Desktop Computers Some desktop computers have lights labeled...
... board (see the documentation shipped with similar products in known working by testing it with another device, such as a lamp. - Power, keyboard, and mouse extension cables - Ensure that the main power cable and front panel cable are : - When the computer starts normally, the lights...power at your computer). • If the power light is blinking amber, the computer is working condition to help identify the problem. 274 Troubleshooting Remove and then reinstall the memory modules (see the Service Manual for Desktop Computers Some desktop computers have lights labeled...
Dell Technology Guide
Page 275
... failure or RTC battery low. Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for assistance). During normal operation, the keyboard status lights display the current status of the lights to help identify the problem. D I S K R E A D F A I L U R E - Replace the battery (see the documentation shipped with your computer or search for the...
... failure or RTC battery low. Possible HDD failure during HDD boot test (see "Contacting Dell" on page 337 for assistance). During normal operation, the keyboard status lights display the current status of the lights to help identify the problem. D I S K R E A D F A I L U R E - Replace the battery (see the documentation shipped with your computer or search for the...
Dell Technology Guide
Page 276
... the cables are connected and that the drive is not listed in the table, see "Contacting Dell" on page 337 for External Keyboards" on page 307). NOTICE - S.M.A.R.T error, possible HDD failure. K E Y B O A R D F A I L U R E - Keyboard failure or keyboard cable loose (see "Keyboard Problems for either the operating system or the program that the boot sequence information is in BIOS...
... the cables are connected and that the drive is not listed in the table, see "Contacting Dell" on page 337 for External Keyboards" on page 307). NOTICE - S.M.A.R.T error, possible HDD failure. K E Y B O A R D F A I L U R E - Keyboard failure or keyboard cable loose (see "Keyboard Problems for either the operating system or the program that the boot sequence information is in BIOS...
Dell Technology Guide
Page 292
.... If your computer, and then restart the computer. • Ensure that the keyboard cable is firmly connected to the computer. • Shut down the computer (see "Contacting Dell" on page 337). Contact Dell (see the documentation shipped with your computer. Keyboard Problems for your IEEE 1394 device is not damaged or frayed and check cable...
.... If your computer, and then restart the computer. • Ensure that the keyboard cable is firmly connected to the computer. • Shut down the computer (see "Contacting Dell" on page 337). Contact Dell (see the documentation shipped with your computer. Keyboard Problems for your IEEE 1394 device is not damaged or frayed and check cable...
Dell Technology Guide
Page 294
...Dell" on your keyboard or moving your mouse, press and hold the power button for information. • Ensure that the program is compatible with the operating system installed on the screen. 3 A solid blue screen appears TU R N T H E C O M P U T E R O F F - See the software documentation for at www.dell...FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that resolves the problem. 294 Troubleshooting Windows XP The Program Compatibility Wizard configures a program so that it runs in this section, follow the ...
...Dell" on your keyboard or moving your mouse, press and hold the power button for information. • Ensure that the program is compatible with the operating system installed on the screen. 3 A solid blue screen appears TU R N T H E C O M P U T E R O F F - See the software documentation for at www.dell...FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. • Verify that resolves the problem. 294 Troubleshooting Windows XP The Program Compatibility Wizard configures a program so that it runs in this section, follow the ...
Dell Technology Guide
Page 297
... strips being used are plugged into an electrical outlet and are turned on the keyboard, move the mouse, or press the power button to the same power strip... I N K I S S T E A D Y A M B E R - I F T H E P O W E R L I G H T I N G B L U E - The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the main power cable and front panel cable are : • Power, keyboard, and mouse extension cables • Too many devices connected to resume normal operation. E L I M I N A T E I N T E R F E R E N C E -
... strips being used are plugged into an electrical outlet and are turned on the keyboard, move the mouse, or press the power button to the same power strip... I N K I S S T E A D Y A M B E R - I F T H E P O W E R L I G H T I N G B L U E - The computer is receiving electrical power, but an internal power problem may be malfunctioning or incorrectly installed. • Ensure that the main power cable and front panel cable are : • Power, keyboard, and mouse extension cables • Too many devices connected to resume normal operation. E L I M I N A T E I N T E R F E R E N C E -
Dell Technology Guide
Page 302
... card, store it with another device, such as shown on the keyboard or move the mouse to support.dell.com. The Screen is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CHECK THE MONITOR POWER LIGHT - • If the...the safety instructions shipped with a PCI graphics card installed, removal of the procedures in a safe and secure location. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to the computer. • Swap the computer and monitor ...
... card, store it with another device, such as shown on the keyboard or move the mouse to support.dell.com. The Screen is Blank NOTE: For troubleshooting procedures, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CHECK THE MONITOR POWER LIGHT - • If the...the safety instructions shipped with a PCI graphics card installed, removal of the procedures in a safe and secure location. Video and Monitor Problems CAUTION: Before you begin any video extension cables and connect the monitor directly to the computer. • Swap the computer and monitor ...
Dell Technology Guide
Page 304
...certain systems the power light is green. • If the power light is blinking blue, the computer is not responding, see "Contacting Dell" on the keyboard, move the mouse, or press the power button to resume normal operation. Reseat the power cable into an electrical outlet and that the ... power cable and front panel cable are securely connected to verify that the electrical outlet is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting defective. Ensure that the computer turns on the back of the procedures in this section, follow the safety...
...certain systems the power light is green. • If the power light is blinking blue, the computer is not responding, see "Contacting Dell" on the keyboard, move the mouse, or press the power button to resume normal operation. Reseat the power cable into an electrical outlet and that the ... power cable and front panel cable are securely connected to verify that the electrical outlet is receiving electrical power, but an internal power problem might exist. 304 Troubleshooting defective. Ensure that the computer turns on the back of the procedures in this section, follow the safety...
Dell Technology Guide
Page 349
...PXE - A method of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. The primary temporary storage area for attaching a PS/2-compatible keyboard, mouse, or keypad. read -only memory - The higher the refresh rate, the less video flicker can be deleted or written to by the computer. ROM... and data. BIOS, that perform basic tests on the major computer components, such as the CPU (central processing unit). If no problems are at which your computer. A WfM (Wired for Management) standard that allows networked computers that interprets and executes program instructions.
...PXE - A method of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50. The primary temporary storage area for attaching a PS/2-compatible keyboard, mouse, or keypad. read -only memory - The higher the refresh rate, the less video flicker can be deleted or written to by the computer. ROM... and data. BIOS, that perform basic tests on the major computer components, such as the CPU (central processing unit). If no problems are at which your computer. A WfM (Wired for Management) standard that allows networked computers that interprets and executes program instructions.
Setup Guide
Page 5
... 12 Enable or Disable Wireless (Optional 14 Connect to the Internet (Optional 16 Using Your Studio Laptop 20 Right Side Features 20 Left Side Features 24 Computer Base and Keyboard Features 28 Touch Pad Gestures 30 Multimedia Controls 32 Display Features 34 Using the Touch Screen ...(Optional 36 Removing and Replacing the Battery 40 Software Features 42 Dell DataSafe Online Backup 43 Dell Dock 44 Free Fall Sensor 45 Solving Problems 46 Touch Screen Problems 46 ...
... 12 Enable or Disable Wireless (Optional 14 Connect to the Internet (Optional 16 Using Your Studio Laptop 20 Right Side Features 20 Left Side Features 24 Computer Base and Keyboard Features 28 Touch Pad Gestures 30 Multimedia Controls 32 Display Features 34 Using the Touch Screen ...(Optional 36 Removing and Replacing the Battery 40 Software Features 42 Dell DataSafe Online Backup 43 Dell Dock 44 Free Fall Sensor 45 Solving Problems 46 Touch Screen Problems 46 ...
Setup Guide
Page 53
...responding. • Press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see "Contacting Dell" on the touch pad, or press the power button to the same electrical outlet. 51 If the power light is solid ... display may not be responding. • Press a key on the keyboard, move the connected mouse or a finger on page 77). • Check the AC adapter cable connections. Solving Problems • If the problem persists, contact Dell (see "Contacting Dell" on . An unwanted signal is on page 77). If the AC...
...responding. • Press the power button until the computer turns off and then turn it back on. • If the problem persists, contact Dell (see "Contacting Dell" on the touch pad, or press the power button to the same electrical outlet. 51 If the power light is solid ... display may not be responding. • Press a key on the keyboard, move the connected mouse or a finger on page 77). • Check the AC adapter cable connections. Solving Problems • If the problem persists, contact Dell (see "Contacting Dell" on . An unwanted signal is on page 77). If the AC...
Setup Guide
Page 55
... Follow the instructions on the screen. 53 Windows Vista 1. Follow the instructions on the screen. To run the Program Compatibility Wizard: Windows 7 1. Solving Problems If the computer stops responding or a solid blue screen appears - If a program is designed for previous versions of Windows. 2. Click Start → Control... you are unable to an earlier version of Windows. 2. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your ...
... Follow the instructions on the screen. 53 Windows Vista 1. Follow the instructions on the screen. To run the Program Compatibility Wizard: Windows 7 1. Solving Problems If the computer stops responding or a solid blue screen appears - If a program is designed for previous versions of Windows. 2. Click Start → Control... you are unable to an earlier version of Windows. 2. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until the computer turns off and then restart your ...