Dell Technology Guide
Page 19
... Windows® System Restore . . . . . 265 Starting System Restore 266 Undoing the Last System Restore 266 Enabling System Restore 267 Using Dell™ PC Restore and Dell Factory Image Restore 267 Windows Vista: Dell Factory Image Restore . . . . 268 Using the Operating System Media 269 Before you Begin 269 Reinstalling Windows XP or Windows Vista . . . ... 274 Diagnostic Lights for Laptop Computers 275 System Messages for Desktop Computers. . . . . 275 System Messages for Laptop Computers . . . . . 276 Windows Hardware Troubleshooter 280 Running the Dell Diagnostics 281 Contents 19
... Windows® System Restore . . . . . 265 Starting System Restore 266 Undoing the Last System Restore 266 Enabling System Restore 267 Using Dell™ PC Restore and Dell Factory Image Restore 267 Windows Vista: Dell Factory Image Restore . . . . 268 Using the Operating System Media 269 Before you Begin 269 Reinstalling Windows XP or Windows Vista . . . ... 274 Diagnostic Lights for Laptop Computers 275 System Messages for Desktop Computers. . . . . 275 System Messages for Laptop Computers . . . . . 276 Windows Hardware Troubleshooter 280 Running the Dell Diagnostics 281 Contents 19
Dell Technology Guide
Page 265
...in an undesirable operating state. However, using the Operating System disc also deletes all data on the hard drive. Use Dell PC Restore or Dell Factory Image Restore only if System Restore did not resolve your computer to an earlier operating state (without affecting data files. Restoring Your...Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to an earlier ...
...in an undesirable operating state. However, using the Operating System disc also deletes all data on the hard drive. Use Dell PC Restore or Dell Factory Image Restore only if System Restore did not resolve your computer to an earlier operating state (without affecting data files. Restoring Your...Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to an earlier ...
Dell Technology Guide
Page 267
... unchecked under Automatic restore points. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data on certain computers. NOTE: Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in certain...system problem. Restoring Your Operating System 267 Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. Use Dell Factory Image Restore (Windows Vista) or Dell PC Restore (Windows XP) only as the last method to ...
... unchecked under Automatic restore points. Using Dell™ PC Restore and Dell Factory Image Restore NOTICE: Using Dell PC Restore or Dell Factory Image Restore permanently deletes all data on certain computers. NOTE: Dell PC Restore by Symantec and Dell Factory Image Restore may not be available in certain...system problem. Restoring Your Operating System 267 Use PC Restore or Dell Factory Image Restore only if System Restore did not resolve your operating system. Use Dell Factory Image Restore (Windows Vista) or Dell PC Restore (Windows XP) only as the last method to ...
Dell Technology Guide
Page 268
...access the recovery options, log on the computer. The Dell Factory Image Restore welcome screen appears. 6 Click Next. The Confirm Data Deletion screen appears. The restore process begins and may need to select Dell Factory Tools, then Dell Factory Image Restore. NOTE: Depending upon your computer-including data files...it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. When the Dell logo appears, press several times to access the Vista Advanced Boot Options ...
...access the recovery options, log on the computer. The Dell Factory Image Restore welcome screen appears. 6 Click Next. The Confirm Data Deletion screen appears. The restore process begins and may need to select Dell Factory Tools, then Dell Factory Image Restore. NOTE: Depending upon your computer-including data files...it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. When the Dell logo appears, press several times to access the Vista Advanced Boot Options ...
Setup Guide
Page 6
Contents Using Support Tools 55 Dell Support Center 55 My Dell Downloads 56 System Messages 56 Hardware Troubleshooter 58 Dell Diagnostics 59 Restoring Your Operating System 63 System Restore 64 Dell DataSafe Local Backup 65 System Recovery Media 67 Dell Factory Image Restore 68 Getting Help 71 Technical Support and Customer Service 72 DellConnect 72 Online Services...
Contents Using Support Tools 55 Dell Support Center 55 My Dell Downloads 56 System Messages 56 Hardware Troubleshooter 58 Dell Diagnostics 59 Restoring Your Operating System 63 System Restore 64 Dell DataSafe Local Backup 65 System Recovery Media 67 Dell Factory Image Restore 68 Getting Help 71 Technical Support and Customer Service 72 DellConnect 72 Online Services...
Setup Guide
Page 65
...possible, backup your data files before using any of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you received your computer Operating ...does not resolve your problem System recovery media when operating system failure prevents the use of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer. Restoring Your Operating System You can restore the...
...possible, backup your data files before using any of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you received your computer Operating ...does not resolve your problem System recovery media when operating system failure prevents the use of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer. Restoring Your Operating System You can restore the...
Setup Guide
Page 67
... the system restoration is recommended that you undo the last system restore, save and close all regions. NOTE: If Dell DataSafe Local Backup is not available on your computer, use Dell Factory Image Restore (see "Dell Factory Image Restore" on page 68) to preserve the data files on your computer, it is complete. 1. Restoring Your Operating System...
... the system restoration is recommended that you undo the last system restore, save and close all regions. NOTE: If Dell DataSafe Local Backup is not available on your computer, use Dell Factory Image Restore (see "Dell Factory Image Restore" on page 68) to preserve the data files on your computer, it is complete. 1. Restoring Your Operating System...
Setup Guide
Page 68
...until you to: • Backup and restore your computer to an earlier operating state • Create system recovery media Dell DataSafe Local Backup Basic To restore the factory image while preserving the data files: 1. Select Repair Your Computer. 6. NOTE: For more depending on the screen. Turn... on your computer, while preserving the data files. Restoring Your Operating System You can use Dell DataSafe Local Backup to ...
...until you to: • Backup and restore your computer to an earlier operating state • Create system recovery media Dell DataSafe Local Backup Basic To restore the factory image while preserving the data files: 1. Select Repair Your Computer. 6. NOTE: For more depending on the screen. Turn... on your computer, while preserving the data files. Restoring Your Operating System You can use Dell DataSafe Local Backup to ...
Setup Guide
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...: 1. Insert the system recovery disc or USB key and restart the computer. 2. Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on page 65) to restore your operating system. 68 NOTE: If Dell Factory Image Restore is not available on your computer, use Dell DataSafe Local Backup (see the Microsoft® Windows® desktop; then...
...: 1. Insert the system recovery disc or USB key and restart the computer. 2. Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on page 65) to restore your operating system. 68 NOTE: If Dell Factory Image Restore is not available on your computer, use Dell DataSafe Local Backup (see the Microsoft® Windows® desktop; then...
Setup Guide
Page 71
.... 4. including data files-are permanently deleted from the hard drive. If possible, back up all data before using Dell Factory Image Restore. then, shut down your computer- Starting Dell Factory Image Restore 1. Select a keyboard layout and click Next. 69 NOTE: If you wait too long and the operating system...it was in when you see the Microsoft® Windows® desktop; Turn on . Restoring Your Operating System You can use Dell Factory Image Restore only as the last method to access the Advanced Boot Options window. This option restores your operating system. Any programs or...
.... 4. including data files-are permanently deleted from the hard drive. If possible, back up all data before using Dell Factory Image Restore. then, shut down your computer- Starting Dell Factory Image Restore 1. Select a keyboard layout and click Next. 69 NOTE: If you wait too long and the operating system...it was in when you see the Microsoft® Windows® desktop; Turn on . Restoring Your Operating System You can use Dell Factory Image Restore only as the last method to access the Advanced Boot Options window. This option restores your operating system. Any programs or...
Setup Guide
Page 72
... configuration, you do not want to continue reformatting the hard drive and restoring the system software to proceed with Dell Factory Image Restore, click Cancel. 8. Click Next. The Confirm Data Deletion screen appears. Click Dell Factory Image Restore. The restore process begins and may need to restart the computer. 70 A message appears when the operating system...
... configuration, you do not want to continue reformatting the hard drive and restoring the system software to proceed with Dell Factory Image Restore, click Cancel. 8. Click Next. The Confirm Data Deletion screen appears. Click Dell Factory Image Restore. The restore process begins and may need to restart the computer. 70 A message appears when the operating system...
Setup Guide
Page 97
Index A airflow, allowing 5 C calling Dell 76 computer capabilities 42 computer, setting up 5 connect(ing) to the Internet 16 Contacting Dell online 77 customer service 72 D damage, avoiding 5 DellConnect 72 Dell Diagnostics 59 Dell Factory Image Restore 68 Dell Support Center 55 Dell Touch Zone 36 Diagnostic Checklist 76 DisplayPort connector 25 drivers and downloads 79 DVDs, playing and creating 43 E email addresses for technical support 73 F finding more information 78 FTP login, anonymous 73 95
Index A airflow, allowing 5 C calling Dell 76 computer capabilities 42 computer, setting up 5 connect(ing) to the Internet 16 Contacting Dell online 77 customer service 72 D damage, avoiding 5 DellConnect 72 Dell Diagnostics 59 Dell Factory Image Restore 68 Dell Support Center 55 Dell Touch Zone 36 Diagnostic Checklist 76 DisplayPort connector 25 drivers and downloads 79 DVDs, playing and creating 43 E email addresses for technical support 73 F finding more information 78 FTP login, anonymous 73 95
Setup Guide
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Index G gestures touch pad 30 touch screen 38 H hardware problems diagnosing 58 Hardware Troubleshooter 58 help getting assistance and support 71 I Internet connection 16 ISP Internet Service Provider 16 96 M memory problems solving 52 N network connection fixing 49 P power problems, solving 50 power strips, using 6 problems, solving 46 products information and purchasing 74 R resources, finding more 78 restoring factory image 68
Index G gestures touch pad 30 touch screen 38 H hardware problems diagnosing 58 Hardware Troubleshooter 58 help getting assistance and support 71 I Internet connection 16 ISP Internet Service Provider 16 96 M memory problems solving 52 N network connection fixing 49 P power problems, solving 50 power strips, using 6 problems, solving 46 products information and purchasing 74 R resources, finding more 78 restoring factory image 68