Getting Started Guide
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...integrated in a 3.5-inch carrier. Optional internal SATA DVD-ROM or DVD+/-RW Optional external USB DVD-ROM NOTE: DVD devices are data only. Drives Hard drives Optical drive Tape drive Connectors Back NIC Serial USB Video Front USB Internal USB Video Video type Video memory Up to four 3.5-inch hot-plug SAS or SATA... internal drives or Up to four 3.5-inch cabled SAS or SATA internal drives or Up to four 2.5-inch hot-plug SAS or SSD internal drives in iDRAC 8 MB 8 Getting Started With Your System
...integrated in a 3.5-inch carrier. Optional internal SATA DVD-ROM or DVD+/-RW Optional external USB DVD-ROM NOTE: DVD devices are data only. Drives Hard drives Optical drive Tape drive Connectors Back NIC Serial USB Video Front USB Internal USB Video Video type Video memory Up to four 3.5-inch hot-plug SAS or SATA... internal drives or Up to four 3.5-inch cabled SAS or SATA internal drives or Up to four 2.5-inch hot-plug SAS or SSD internal drives in iDRAC 8 MB 8 Getting Started With Your System
Hardware Owner's Manual
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Contents 1 About Your System 11 Accessing System Features During Startup 11 Front-Panel Features and Indicators 12 LCD Panel Features (Optional 14 Home Screen 15 Setup Menu 16 View Menu 17 Hard-Drive Indicator Patterns 18 Back-Panel Features and Indicators 19 Guidelines for Connecting External Devices 21 NIC Indicator Codes 21 Power Indicator Codes 22 Diagnostic Lights (Optional 23 LCD Status Messages 25 Viewing Status Messages 26 Removing LCD Status Messages 26 System Messages 39 Warning Messages 54 Diagnostics Messages 54 Contents 3
Contents 1 About Your System 11 Accessing System Features During Startup 11 Front-Panel Features and Indicators 12 LCD Panel Features (Optional 14 Home Screen 15 Setup Menu 16 View Menu 17 Hard-Drive Indicator Patterns 18 Back-Panel Features and Indicators 19 Guidelines for Connecting External Devices 21 NIC Indicator Codes 21 Power Indicator Codes 22 Diagnostic Lights (Optional 23 LCD Status Messages 25 Viewing Status Messages 26 Removing LCD Status Messages 26 System Messages 39 Warning Messages 54 Diagnostics Messages 54 Contents 3
Hardware Owner's Manual
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... Installing the Cooling Shroud 89 Hard Drives 90 Removing a Hard-Drive Blank 90 Installing a Hard-Drive Blank 91 Removing a Hot-Swap Hard Drive 91 Installing a Hot-Swap Hard Drive 93 Removing a Hot-Swap Hard Drive From a Hard-Drive Carrier 94 Installing a Hot-Swap Hard Drive Into a Drive Carrier 95 Removing a Cabled Hard Drive 95 Installing a Cabled Hard Drive 97 Removing a Cabled Hard Drive From a Hard-Drive Bracket 98 Optical and Tape Drives 99 Removing an Optical...
... Installing the Cooling Shroud 89 Hard Drives 90 Removing a Hard-Drive Blank 90 Installing a Hard-Drive Blank 91 Removing a Hot-Swap Hard Drive 91 Installing a Hot-Swap Hard Drive 93 Removing a Hot-Swap Hard Drive From a Hard-Drive Carrier 94 Installing a Hot-Swap Hard Drive Into a Drive Carrier 95 Removing a Cabled Hard Drive 95 Installing a Cabled Hard Drive 97 Removing a Cabled Hard Drive From a Hard-Drive Bracket 98 Optical and Tape Drives 99 Removing an Optical...
Hardware Owner's Manual
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... 153 Troubleshooting System Cooling Problems 154 Troubleshooting a Fan 154 Troubleshooting System Memory 155 Troubleshooting an Internal USB Key 157 Troubleshooting an Optical Drive 158 Troubleshooting a Tape Backup Unit 159 Troubleshooting a Hard Drive 160 Troubleshooting a SAS or SAS RAID Controller . . . . 161 Troubleshooting Expansion Cards 162 Troubleshooting the Processor 163 5 Running the System Diagnostics 165...
... 153 Troubleshooting System Cooling Problems 154 Troubleshooting a Fan 154 Troubleshooting System Memory 155 Troubleshooting an Internal USB Key 157 Troubleshooting an Optical Drive 158 Troubleshooting a Tape Backup Unit 159 Troubleshooting a Hard Drive 160 Troubleshooting a SAS or SAS RAID Controller . . . . 161 Troubleshooting Expansion Cards 162 Troubleshooting the Processor 163 5 Running the System Diagnostics 165...
Hardware Owner's Manual
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Covers the system's front-loading hard drives. The LCD backlight remains off if LCD messaging is turned off and can be turned on by the operating system's documentation. The ports are USB 2.0-...
Covers the system's front-loading hard drives. The LCD backlight remains off if LCD messaging is turned off and can be turned on by the operating system's documentation. The ports are USB 2.0-...
Hardware Owner's Manual
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Drives are initialized after system power is applied. Blinks green, amber, and off until all hard drives are not ready for insertion or removal NOTE: The drive status indicator remains off Drive predicted failure 18 About Your System Hard-Drive Indicator Patterns 1 2 1 hard-drive activity indicator (green) 2 hard-drive status indicator (green and amber) Drive-Status Indicator Pattern (RAID Only) Condition Blinks green two times per second Identify drive/preparing for removal Off Drive ready for insertion or removal during this time.
Drives are initialized after system power is applied. Blinks green, amber, and off until all hard drives are not ready for insertion or removal NOTE: The drive status indicator remains off Drive predicted failure 18 About Your System Hard-Drive Indicator Patterns 1 2 1 hard-drive activity indicator (green) 2 hard-drive status indicator (green and amber) Drive-Status Indicator Pattern (RAID Only) Condition Blinks green two times per second Identify drive/preparing for removal Off Drive ready for insertion or removal during this time.
Hardware Owner's Manual
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Table 1-1. The system is in your system. Memory failure. Possible video failure. See "Hard Drives" on page 90 for information on page 177. See "Getting Help" on the drives installed in a normal Plug the system into a working off condition or a possible ...See "Getting Help" on page 163. occurred. BIOS checksum failure detected; Ensure that the diskette drive and hard drive are not lit after POST. Possible processor failure. Hard drive failure. The diagnostic lights are properly connected. system is in a normal Information only. See "Troubleshooting...
Table 1-1. The system is in your system. Memory failure. Possible video failure. See "Hard Drives" on page 90 for information on page 177. See "Getting Help" on the drives installed in a normal Plug the system into a working off condition or a possible ...See "Getting Help" on page 163. occurred. BIOS checksum failure detected; Ensure that the diskette drive and hard drive are not lit after POST. Possible processor failure. Hard drive failure. The diagnostic lights are properly connected. system is in a normal Information only. See "Troubleshooting...
Hardware Owner's Manual
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... system board resource and/or system board hardware failure. LCD Status Messages The LCD messages consist of brief text messages that the diskette drive, optical drive, and hard drives are properly connected. See "Getting Help" on page 177. See "Getting Help" on page 177. Other failure. About Your System... to boot, press the System ID button for at least five seconds until an error code appears on page 147 for the appropriate drive installed in your system fails to events recorded in the System Event Log (SEL). Diagnostic Indicator Codes (continued) Code Causes No memory...
... system board resource and/or system board hardware failure. LCD Status Messages The LCD messages consist of brief text messages that the diskette drive, optical drive, and hard drives are properly connected. See "Getting Help" on page 177. See "Getting Help" on page 177. Other failure. About Your System... to boot, press the System ID button for at least five seconds until an error code appears on page 147 for the appropriate drive installed in your system fails to events recorded in the System Event Log (SEL). Diagnostic Indicator Codes (continued) Code Causes No memory...
Hardware Owner's Manual
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...persists, see "Getting Help" on page 155. 34 About Your System See "Troubleshooting System Memory" on page 177. E1812 Hard drive ## The specified hard drive removed. E2011 Memory configuratio n failure. but is not configurable. Information only. Reseat the cable. Review has experienced a fault.... & clear SEL. Check connection. missing or bad. LCD Status Messages (continued) Code Text Causes E1810 Hard drive ## The specified hard drive fault. If the problem persists, see "Getting Help" on page 160. E1A1D Control panel USB cable to the ...
...persists, see "Getting Help" on page 155. 34 About Your System See "Troubleshooting System Memory" on page 177. E1812 Hard drive ## The specified hard drive removed. E2011 Memory configuratio n failure. but is not configurable. Information only. Reseat the cable. Review has experienced a fault.... & clear SEL. Check connection. missing or bad. LCD Status Messages (continued) Code Text Causes E1810 Hard drive ## The specified hard drive fault. If the problem persists, see "Getting Help" on page 160. E1A1D Control panel USB cable to the ...
Hardware Owner's Manual
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... Internal USB Key" on page 157, "Troubleshooting a USB Device" on page 148, "Troubleshooting an Optical Drive" on page 158, and "Troubleshooting a Hard Drive" on x No boot device available Causes Corrective Actions The memory frequency If not an intentional setting, may support... System Messages (continued) Message Memory set check any other system lower for possible causes. Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key installed. messages for power conservation. The current memory configuration may be intentionally...
... Internal USB Key" on page 157, "Troubleshooting a USB Device" on page 148, "Troubleshooting an Optical Drive" on page 158, and "Troubleshooting a Hard Drive" on x No boot device available Causes Corrective Actions The memory frequency If not an intentional setting, may support... System Messages (continued) Message Memory set check any other system lower for possible causes. Faulty or missing optical drive subsystem, hard drive, or hard-drive subsystem, or no bootable USB key installed. messages for power conservation. The current memory configuration may be intentionally...
Hardware Owner's Manual
Page 46
...and reboot the system. faulty or improperly installed expansion card(s). Install the NVRAM_CLR jumper in the specified slot number. Check the hard-drive configuration settings in initializing PCIe device; Actual Link Width is x, the specified slot. See "Troubleshooting Expansion Cards" on page ...(continued) Message Causes Corrective Actions No boot sector on hard drive. PCIe Training Faulty or improperly Error: Expected installed PCIe card in System Setup program, or no operating system on hard drive Incorrect configuration settings in Link Width is y. If the ...
...and reboot the system. faulty or improperly installed expansion card(s). Install the NVRAM_CLR jumper in the specified slot number. Check the hard-drive configuration settings in initializing PCIe device; Actual Link Width is x, the specified slot. See "Troubleshooting Expansion Cards" on page ...(continued) Message Causes Corrective Actions No boot sector on hard drive. PCIe Training Faulty or improperly Error: Expected installed PCIe card in System Setup program, or no operating system on hard drive Incorrect configuration settings in Link Width is y. If the ...
Hardware Owner's Manual
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... DIMM in a valid configuration. See "Troubleshooting a USB Device" on page 148, "Troubleshooting an Optical Drive" on page 158, or "Troubleshooting a Hard Drive" on page 108. device not found The operating system cannot Replace the optical medium, read from the hard drive, USB medium or device. defective. System Messages (continued) Message Causes Corrective Actions Quad rank...
... DIMM in a valid configuration. See "Troubleshooting a USB Device" on page 148, "Troubleshooting an Optical Drive" on page 158, or "Troubleshooting a Hard Drive" on page 108. device not found The operating system cannot Replace the optical medium, read from the hard drive, USB medium or device. defective. System Messages (continued) Message Causes Corrective Actions Quad rank...
Hardware Owner's Manual
Page 48
...or SAS backplane cables are properly connected. Seek operation failed Shutdown failure General system error. System Messages (continued) Message Causes Sector not found Faulty hard drive, USB Seek error device, or USB medium. Corrective Actions Replace the USB medium or device. See "Getting Help" on page 160 for the ...If memory has been added or removed, this message is informative and can be faulty. See "Troubleshooting a USB Device" on page 148 or "Troubleshooting a Hard Drive" on page 177. See "Troubleshooting System Memory" on page 155. 48 About Your System
...or SAS backplane cables are properly connected. Seek operation failed Shutdown failure General system error. System Messages (continued) Message Causes Sector not found Faulty hard drive, USB Seek error device, or USB medium. Corrective Actions Replace the USB medium or device. See "Getting Help" on page 160 for the ...If memory has been added or removed, this message is informative and can be faulty. See "Troubleshooting a USB Device" on page 148 or "Troubleshooting a Hard Drive" on page 177. See "Troubleshooting System Memory" on page 155. 48 About Your System
Hardware Owner's Manual
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... page 179. See "Troubleshooting a USB Device" on page 148, "Troubleshooting an Internal USB Key" on page 157, and "Troubleshooting a Hard Drive" on selected drive Causes Faulty USB device, USB medium, optical drive assembly, hard drive, or hard-drive subsystem. NOTE: Warning messages are properly connected. System Messages (continued) Message Write fault Write fault on page 160. Table 1-3. See...
... page 179. See "Troubleshooting a USB Device" on page 148, "Troubleshooting an Internal USB Key" on page 157, and "Troubleshooting a Hard Drive" on selected drive Causes Faulty USB device, USB medium, optical drive assembly, hard drive, or hard-drive subsystem. NOTE: Warning messages are properly connected. System Messages (continued) Message Write fault Write fault on page 160. Table 1-3. See...
Hardware Owner's Manual
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... SATA port C. Auto enables BIOS support for the device attached to SATA port E. Auto enables BIOS support for the device. Hard-Disk Drive Sequence The sequence of the operating system files for startup. Off disables BIOS support for the device attached to SATA port B.... If Boot Mode is set this field provides the location of hard drives. Auto automatically chooses the appropriate emulation type for the device attached to UEFI disables the Boot Sequence, Hard-Disk Drive Sequence, and USB Flash Drive Emulation Type fields. Auto enables BIOS support for the device. ...
... SATA port C. Auto enables BIOS support for the device attached to SATA port E. Auto enables BIOS support for the device. Hard-Disk Drive Sequence The sequence of the operating system files for startup. Off disables BIOS support for the device attached to SATA port B.... If Boot Mode is set this field provides the location of hard drives. Auto automatically chooses the appropriate emulation type for the device attached to UEFI disables the Boot Sequence, Hard-Disk Drive Sequence, and USB Flash Drive Emulation Type fields. Auto enables BIOS support for the device. ...
Hardware Owner's Manual
Page 79
...the safety instructions that is not authorized by Dell is not covered by the online or telephone service and support team. The illustrations in your warranty. Recommended Tools • Key to servicing that came with hot-swappable hard drives and an LCD panel. Damage due to ...the system keylock • #1 and #2 Phillips screwdrivers • Wrist grounding strap Inside the System CAUTION: Many repairs may have cabled or hot-swappable hard drives, redundant or non-redundant power supplies,...
...the safety instructions that is not authorized by Dell is not covered by the online or telephone service and support team. The illustrations in your warranty. Recommended Tools • Key to servicing that came with hot-swappable hard drives and an LCD panel. Damage due to ...the system keylock • #1 and #2 Phillips screwdrivers • Wrist grounding strap Inside the System CAUTION: Many repairs may have cabled or hot-swappable hard drives, redundant or non-redundant power supplies,...
Hardware Owner's Manual
Page 80
Inside the System 1 12 11 10 9 2 3 4 8 5 7 6 1 system cover 3 system cooling fan 5 heat sink and processor 7 SAS backplane 9 optical drive 11 power supplies 2 cooling shroud 4 expansion card slots (5) 6 memory modules (6) 8 hard drives (4) 10 power distribution board 12 power supply bays (2) 80 Installing System Components Figure 3-1.
Inside the System 1 12 11 10 9 2 3 4 8 5 7 6 1 system cover 3 system cooling fan 5 heat sink and processor 7 SAS backplane 9 optical drive 11 power supplies 2 cooling shroud 4 expansion card slots (5) 6 memory modules (6) 8 hard drives (4) 10 power distribution board 12 power supply bays (2) 80 Installing System Components Figure 3-1.
Hardware Owner's Manual
Page 81
... end of the front bezel. See Figure 3-2. 3 Lift the bezel away from the chassis. Front Bezel NOTE: If you are removing or installing a hot-swappable hard drive, the system may remain turned on and in the upright position during removal of the bezel away from the chassis. Figure 3-2. Removing or Replacing the...
... end of the front bezel. See Figure 3-2. 3 Lift the bezel away from the chassis. Front Bezel NOTE: If you are removing or installing a hot-swappable hard drive, the system may remain turned on and in the upright position during removal of the bezel away from the chassis. Figure 3-2. Removing or Replacing the...
Hardware Owner's Manual
Page 85
.... Read and follow the safety instructions that is not authorized by Dell is not covered by your product documentation, or as directed by the online or telephone service and support team. You should only perform troubleshooting and simple repairs as a hard drive or a power supply, turn off the system and attached peripherals. Opening...
.... Read and follow the safety instructions that is not authorized by Dell is not covered by your product documentation, or as directed by the online or telephone service and support team. You should only perform troubleshooting and simple repairs as a hard drive or a power supply, turn off the system and attached peripherals. Opening...
Hardware Owner's Manual
Page 90
...controller card to be configured as hot-swappable. See "Removing the Front Bezel" on page 81. 2 Grasp the front of the hard-drive blank, press the release handle and slide the blank out until it is free of hours to the system board or an optional ...and attached peripherals. It also supports up to support hot-swap drive removal and insertion. NOTE: Use only drives that high-capacity hard drives can cause a drive failure. Be aware that have -drive blanks installed. 1 Remove the front bezel. Front-mounted hard drives are connected to an electrical outlet. 8 Turn on your ...
...controller card to be configured as hot-swappable. See "Removing the Front Bezel" on page 81. 2 Grasp the front of the hard-drive blank, press the release handle and slide the blank out until it is free of hours to the system board or an optional ...and attached peripherals. It also supports up to support hot-swap drive removal and insertion. NOTE: Use only drives that high-capacity hard drives can cause a drive failure. Be aware that have -drive blanks installed. 1 Remove the front bezel. Front-mounted hard drives are connected to an electrical outlet. 8 Turn on your ...