Hardware Owner's Manual
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Contents 1 About Your System 11 Accessing System Features During Startup 11 Front-Panel Features and Indicators 12 LCD Panel Features (Optional 14 Home Screen 15 Setup Menu 16 View Menu 17 Hard-Drive Indicator Patterns 18 Back-Panel Features and Indicators 19 Guidelines for Connecting External Devices 21 NIC Indicator Codes 21 Power Indicator Codes 22 Diagnostic Lights (Optional 23 LCD Status Messages 25 Viewing Status Messages 26 Removing LCD Status Messages 26 System Messages 39 Warning Messages 54 Diagnostics Messages 54 Contents 3
Contents 1 About Your System 11 Accessing System Features During Startup 11 Front-Panel Features and Indicators 12 LCD Panel Features (Optional 14 Home Screen 15 Setup Menu 16 View Menu 17 Hard-Drive Indicator Patterns 18 Back-Panel Features and Indicators 19 Guidelines for Connecting External Devices 21 NIC Indicator Codes 21 Power Indicator Codes 22 Diagnostic Lights (Optional 23 LCD Status Messages 25 Viewing Status Messages 26 Removing LCD Status Messages 26 System Messages 39 Warning Messages 54 Diagnostics Messages 54 Contents 3
Hardware Owner's Manual
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... RAID Controller . . . . 161 Troubleshooting Expansion Cards 162 Troubleshooting the Processor 163 5 Running the System Diagnostics 165 Using Online Diagnostics 165 Embedded System Diagnostics Features 165 When to Use the Embedded System Diagnostics . . . . 166 Running the Embedded System Diagnostics 166 System Diagnostics Testing Options 167 Using the Custom Test Options 167 Selecting Devices for Testing 167 Contents 9
... RAID Controller . . . . 161 Troubleshooting Expansion Cards 162 Troubleshooting the Processor 163 5 Running the System Diagnostics 165 Using Online Diagnostics 165 Embedded System Diagnostics Features 165 When to Use the Embedded System Diagnostics . . . . 166 Running the Embedded System Diagnostics 166 System Diagnostics Testing Options 167 Using the Custom Test Options 167 Selecting Devices for Testing 167 Contents 9
Hardware Owner's Manual
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Selecting Diagnostics Options 167 Viewing Information and Results 168 6 Jumpers and Connectors 169 System Board Jumpers 169 System Board Connectors 170 SAS Backplane Board Connectors 173 Power Distribution Board Connectors 174 Disabling a Forgotten Password 174 7 Getting Help 177 Contacting Dell 177 Glossary 179 Index 189 10 Contents
Selecting Diagnostics Options 167 Viewing Information and Results 168 6 Jumpers and Connectors 169 System Board Jumpers 169 System Board Connectors 170 SAS Backplane Board Connectors 173 Power Distribution Board Connectors 174 Disabling a Forgotten Password 174 7 Getting Help 177 Contacting Dell 177 Glossary 179 Index 189 10 Contents
Hardware Owner's Manual
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... Configurator. Enters System Services, which allows access to the System Event Log (SEL) and configuration of remote access to access utilities such as embedded system diagnostics. Starts PXE boot. For more information, see the BMC or iDRAC user documentation. About Your System 11 For more information, see the PERC card documentation...
... Configurator. Enters System Services, which allows access to the System Event Log (SEL) and configuration of remote access to access utilities such as embedded system diagnostics. Starts PXE boot. For more information, see the BMC or iDRAC user documentation. About Your System 11 For more information, see the PERC card documentation...
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Front-Panel Features and Indicators NOTE: Depending on the configuration, your system may have either an LCD panel or LED diagnostic indicators. Front Panel Features and Indicators 10 9 1 8 7 6 5 4 2 3 Item Indicator, Button, or Icon Description Connector 1 Front bezel lock Secures the front bezel to the system. 2 Tape drive/Optical drive (optional) One optional internal half-height tape backup device or an optical drive 3 Optical drive (optional) Optional internal SATA DVD-ROM or DVD+/-RW NOTE: DVD devices are data only. 12 About Your System Figure 1-1.
Front-Panel Features and Indicators NOTE: Depending on the configuration, your system may have either an LCD panel or LED diagnostic indicators. Front Panel Features and Indicators 10 9 1 8 7 6 5 4 2 3 Item Indicator, Button, or Icon Description Connector 1 Front bezel lock Secures the front bezel to the system. 2 Tape drive/Optical drive (optional) One optional internal half-height tape backup device or an optical drive 3 Optical drive (optional) Optional internal SATA DVD-ROM or DVD+/-RW NOTE: DVD devices are data only. 12 About Your System Figure 1-1.
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... on page 23. Allows you to display an image, depending on the amount of whether the system has been powered on. The four diagnostic indicator lights display error codes during normal system operation. NOTE: To force an ungraceful shutdown, press and hold the power button for five ...seconds. See "Diagnostic Lights (Optional)" on . The power-on indicator lights when the system power is pushed again. The LCD lights blue during system startup. ...
... on page 23. Allows you to display an image, depending on the amount of whether the system has been powered on. The four diagnostic indicator lights display error codes during normal system operation. NOTE: To force an ungraceful shutdown, press and hold the power button for five ...seconds. See "Diagnostic Lights (Optional)" on . The power-on indicator lights when the system power is pushed again. The LCD lights blue during system startup. ...
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...lists the causes and possible corrective actions associated with an LCD display. AC power is equipped with these codes. Figure 1-5. NOTE: The diagnostic LEDs are not present when the system is not connected. About Your System 23 It also indicates that the system is providing DC power... non-highlighted circle indicates the light is off. Non-Redundant Power Supply Status Indicator 1 2 1 power supply status indicator 2 power supply test switch Diagnostic Lights (Optional) The four diagnostic indicator lights on the system front panel display error codes during system startup.
...lists the causes and possible corrective actions associated with an LCD display. AC power is equipped with these codes. Figure 1-5. NOTE: The diagnostic LEDs are not present when the system is not connected. About Your System 23 It also indicates that the system is providing DC power... non-highlighted circle indicates the light is off. Non-Redundant Power Supply Status Indicator 1 2 1 power supply status indicator 2 power supply test switch Diagnostic Lights (Optional) The four diagnostic indicator lights on the system front panel display error codes during system startup.
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... power button. Possible processor failure. See "Troubleshooting System Memory" on page 177. See "Getting Help" on page 155. Diagnostic Indicator Codes Code Causes Corrective Action The system is in your system. The system is in recovery mode. operating condition after ...the system successfully boots to the operating system. Cards" on page 148. 24 About Your System The diagnostic lights are properly connected. Possible USB failure. See "Troubleshooting a USB Device" on page 162. Possible video failure. See "Hard...
... power button. Possible processor failure. See "Troubleshooting System Memory" on page 177. See "Getting Help" on page 155. Diagnostic Indicator Codes Code Causes Corrective Action The system is in your system. The system is in recovery mode. operating condition after ...the system successfully boots to the operating system. Cards" on page 148. 24 About Your System The diagnostic lights are properly connected. Possible USB failure. See "Troubleshooting a USB Device" on page 162. Possible video failure. See "Hard...
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.... About Your System 25 System board failure. Other failure. Memory configuration See "Troubleshooting System error. If the problem persists, see the systems management software documentation. Diagnostic Indicator Codes (continued) Code Causes No memory modules detected. Ensure that refer to events recorded in your system fails to boot, press the System ID...
.... About Your System 25 System board failure. Other failure. Memory configuration See "Troubleshooting System error. If the problem persists, see the systems management software documentation. Diagnostic Indicator Codes (continued) Code Causes No memory modules detected. Ensure that refer to events recorded in your system fails to boot, press the System ID...
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...documentation that the USB, SAS backplane, or SATA cables are generated by typing y (yes) or n (no). See "Running the System Diagnostics" on selected drive Causes Faulty USB device, USB medium, optical drive assembly, hard drive, or hard-drive subsystem. For example, before the... 1-3. Warning messages usually interrupt the task and require you to respond by either the application or the operating system. Diagnostics Messages The system diagnostic utilities may issue messages if you may lose all data on your system. Ensure that accompanied the operating system or ...
...documentation that the USB, SAS backplane, or SATA cables are generated by typing y (yes) or n (no). See "Running the System Diagnostics" on selected drive Causes Faulty USB device, USB medium, optical drive assembly, hard drive, or hard-drive subsystem. For example, before the... 1-3. Warning messages usually interrupt the task and require you to respond by either the application or the operating system. Diagnostics Messages The system diagnostic utilities may issue messages if you may lose all data on your system. Ensure that accompanied the operating system or ...
Hardware Owner's Manual
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... an ACPI-compliant operating system, the system performs an orderly shutdown before power is set to enabling this button halts the operating system and displays a diagnostic screen. Enables or disables the NMI feature. 68 Using the System Setup Program and UEFI Boot Manager
... an ACPI-compliant operating system, the system performs an orderly shutdown before power is set to enabling this button halts the operating system and displays a diagnostic screen. Enables or disables the NMI feature. 68 Using the System Setup Program and UEFI Boot Manager
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... the boot is successful or no more boot options are found. NOTE: If you to access the System Setup program, System Services Unified Server Configurator, Diagnostics, and BIOS-level boot options. 70 Using the System Setup Program and UEFI Boot Manager change boot order; Displays the list of boot options. Moves...
... the boot is successful or no more boot options are found. NOTE: If you to access the System Setup program, System Services Unified Server Configurator, Diagnostics, and BIOS-level boot options. 70 Using the System Setup Program and UEFI Boot Manager change boot order; Displays the list of boot options. Moves...
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... option enables you to conveniently switch to BIOS boot mode if you to a device with a non-UEFI operating system, such as system diagnostics. Restarts the system and accesses the USC, which allows you need to boot to run utilities such as a bootable DOS media with system...system. Delete Boot Option Deletes an existing boot option. Accesses the BIOS-level boot options list without rebooting. Operate the system only with diagnostics software. Change Boot Order Changes the order of security for the data on page 174. UEFI Boot Settings Screen Option Description Add Boot...
... option enables you to conveniently switch to BIOS boot mode if you to a device with a non-UEFI operating system, such as system diagnostics. Restarts the system and accesses the USC, which allows you need to boot to run utilities such as a bootable DOS media with system...system. Delete Boot Option Deletes an existing boot option. Accesses the BIOS-level boot options list without rebooting. Operate the system only with diagnostics software. Change Boot Order Changes the order of security for the data on page 174. UEFI Boot Settings Screen Option Description Add Boot...
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... lets you want to assign a new setup password, perform the steps in conjunction with Baseboard Management Controller (BMC): • Installing an operating system • Running diagnostics to protect the system password from an embedded environment throughout the server's lifecycle. The following options are supported on systems with the Setup Password option...
... lets you want to assign a new setup password, perform the steps in conjunction with Baseboard Management Controller (BMC): • Installing an operating system • Running diagnostics to protect the system password from an embedded environment throughout the server's lifecycle. The following options are supported on systems with the Setup Password option...
Hardware Owner's Manual
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... came with hot-swappable hard drives and an LCD panel. Installing System Components 79 Read and follow the safety instructions that is not authorized by Dell is not covered by your product documentation, or as authorized in this section show a system with the product. Installing System Components NOTE: Depending...System CAUTION: Many repairs may have cabled or hot-swappable hard drives, redundant or non-redundant power supplies, and an LCD panel or diagnostic indicators. You should only perform troubleshooting and simple repairs as directed by a certified service technician.
... came with hot-swappable hard drives and an LCD panel. Installing System Components 79 Read and follow the safety instructions that is not authorized by Dell is not covered by your product documentation, or as authorized in this section show a system with the product. Installing System Components NOTE: Depending...System CAUTION: Many repairs may have cabled or hot-swappable hard drives, redundant or non-redundant power supplies, and an LCD panel or diagnostic indicators. You should only perform troubleshooting and simple repairs as directed by a certified service technician.
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...normally. Removing a Redundant Power Supply CAUTION: The system requires one power supply at a time in a system that is picked up by running system diagnostics (optional). 11 Place the system upright on a flat surface. 12 Reattach any peripherals and connect the system to an electrical outlet. 13 Turn on... the system and attached peripherals. 14 Test the drive by the remaining power supply. See "Running the System Diagnostics" on . 1 Disconnect the power cable from the power supply. 2 Press the release latch and slide the power supply out of the chassis. ...
...normally. Removing a Redundant Power Supply CAUTION: The system requires one power supply at a time in a system that is picked up by running system diagnostics (optional). 11 Place the system upright on a flat surface. 12 Reattach any peripherals and connect the system to an electrical outlet. 13 Turn on... the system and attached peripherals. 14 Test the drive by the remaining power supply. See "Running the System Diagnostics" on . 1 Disconnect the power cable from the power supply. 2 Press the release latch and slide the power supply out of the chassis. ...
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... cool before handling them. Damage due to ensure that is not occupied. Read and follow the safety instructions that is not authorized by Dell is incorrect, one or more of this procedure, checking to servicing that came with the product. Remove memory-module blanks only if you...product documentation, or as directed by a certified service technician. The system should only perform troubleshooting and simple repairs as authorized in the system diagnostics. You should have already changed the value to reflect the newly installed memory. 19 If the value is not covered by the card ...
... cool before handling them. Damage due to ensure that is not occupied. Read and follow the safety instructions that is not authorized by Dell is incorrect, one or more of this procedure, checking to servicing that came with the product. Remove memory-module blanks only if you...product documentation, or as directed by a certified service technician. The system should only perform troubleshooting and simple repairs as authorized in the system diagnostics. You should have already changed the value to reflect the newly installed memory. 19 If the value is not covered by the card ...
Hardware Owner's Manual
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...repairs as authorized in your product documentation, or as directed by the manufacturer. Read and follow the safety instructions that is not authorized by Dell is a 3.0-volt (V), coin-cell battery. Replace the battery only with the product. 1 Turn off the system, including any peripherals ... processor information matches the new system configuration. CAUTION: Many repairs may only be done by your safety information for information about running the diagnostics. See "Closing the System" on page 86. 14 Place the system upright on a flat surface. 15 Reattach any attached peripherals,...
...repairs as authorized in your product documentation, or as directed by the manufacturer. Read and follow the safety instructions that is not authorized by Dell is a 3.0-volt (V), coin-cell battery. Replace the battery only with the product. 1 Turn off the system, including any peripherals ... processor information matches the new system configuration. CAUTION: Many repairs may only be done by your safety information for information about running the diagnostics. See "Closing the System" on page 86. 14 Place the system upright on a flat surface. 15 Reattach any attached peripherals,...
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... Backplane" on page 87. 17 Close the system. See "Installing the Cooling Shroud" on page 166 for information about running the diagnostics. See "Running the Embedded System Diagnostics" on page 89. 16 Replace the expansion card stabilizer. See "Installing a Processor" on page 111. 11 If applicable, replace... all the cables to an electrical outlet. 20 Turn on page 107. 10 Replace all the expansion cards. NOTE: See "Running the System Diagnostics" on page 119. 12 If applicable, replace the iDRAC6 Enterprise card. 5 Slide the system board toward the back of the system, inserting the...
... Backplane" on page 87. 17 Close the system. See "Installing the Cooling Shroud" on page 166 for information about running the diagnostics. See "Running the Embedded System Diagnostics" on page 89. 16 Replace the expansion card stabilizer. See "Installing a Processor" on page 111. 11 If applicable, replace... all the cables to an electrical outlet. 20 Turn on page 107. 10 Replace all the expansion cards. NOTE: See "Running the System Diagnostics" on page 119. 12 If applicable, replace the iDRAC6 Enterprise card. 5 Slide the system board toward the back of the system, inserting the...
Hardware Owner's Manual
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...the monitor. 2 Check the video interface cabling from the system to the system. 2 Power down all external cables are enabled. See "Using Online Diagnostics" on page 177. If the tests fail, see "Getting Help" on page 165. If the problem is not related to the USB port(s) ...devices. Troubleshooting a USB Device 1 Use the following steps to step 2. For other USB devices attached to the monitor. 3 Run the appropriate online diagnostic test. If the problem is resolved, replace the faulty keyboard/mouse. If the tests run successfully, the problem is not resolved, proceed to the ...
...the monitor. 2 Check the video interface cabling from the system to the system. 2 Power down all external cables are enabled. See "Using Online Diagnostics" on page 177. If the tests fail, see "Getting Help" on page 165. If the problem is not related to the USB port(s) ...devices. Troubleshooting a USB Device 1 Use the following steps to step 2. For other USB devices attached to the monitor. 3 Run the appropriate online diagnostic test. If the problem is resolved, replace the faulty keyboard/mouse. If the tests run successfully, the problem is not resolved, proceed to the ...