Owner's Manual
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... DVDs 17 How to Copy a CD or DVD 18 Using Blank CD-Rs and CD-RWs 18 Helpful Tips 19 Hyper-Threading 19 2 Solving Problems Troubleshooting Tips 21 Battery Problems 21 Contents 3
... DVDs 17 How to Copy a CD or DVD 18 Using Blank CD-Rs and CD-RWs 18 Helpful Tips 19 Hyper-Threading 19 2 Solving Problems Troubleshooting Tips 21 Battery Problems 21 Contents 3
Owner's Manual
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... No sound from headphones 34 Video and Monitor Problems 34 If the screen is blank 34 If the screen is difficult to read 35 3 Advanced Troubleshooting Diagnostic Lights 37 Dell Diagnostics 40 Dell Diagnostics Main Menu 41 4 Contents
... No sound from headphones 34 Video and Monitor Problems 34 If the screen is blank 34 If the screen is difficult to read 35 3 Advanced Troubleshooting Diagnostic Lights 37 Dell Diagnostics 40 Dell Diagnostics Main Menu 41 4 Contents
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...; Additional documentation, tools, troubleshooting information, and links to online support resources • Warranty information • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Find it Here Dell Solution Center On your Windows desktop Dell™ Product Information Guide • How to clean my computer The Dell Dimension Help file 1 Click...
...; Additional documentation, tools, troubleshooting information, and links to online support resources • Warranty information • Safety instructions • Regulatory information • Ergonomics information • End User License Agreement Find it Here Dell Solution Center On your Windows desktop Dell™ Product Information Guide • How to clean my computer The Dell Dimension Help file 1 Click...
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Troubleshooting hints and tips, articles from technicians, and online courses • Community - Contact information,...click the arrow icon. 3 Click the topic that describes your region to view the appropriate support site. The Dell Support website provides several online tools, including: • Solutions - The Express Service Code is not available in... discussions with other users and technical support • Documentation for my computer • How to use support.dell.com or contact technical support. • Enter the Express Service Code to direct your computer when you use...
Troubleshooting hints and tips, articles from technicians, and online courses • Community - Contact information,...click the arrow icon. 3 Click the topic that describes your region to view the appropriate support site. The Dell Support website provides several online tools, including: • Solutions - The Express Service Code is not available in... discussions with other users and technical support • Documentation for my computer • How to use support.dell.com or contact technical support. • Enter the Express Service Code to direct your computer when you use...
Owner's Manual
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...Battery Problems CAUTION: There is a danger of a new battery exploding if it is correctly installed. • If a peripheral device does not work properly, contact Dell (see the program's documentation. Viruses can sometimes prevent Windows from recognizing the drive. Click the Start button and click My Computer. R E P L A C ...in this section, follow the safety instructions located in the Product Information Guide. Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your antivirus software to check for and remove viruses. If the floppy, CD, or...
...Battery Problems CAUTION: There is a danger of a new battery exploding if it is correctly installed. • If a peripheral device does not work properly, contact Dell (see the program's documentation. Viruses can sometimes prevent Windows from recognizing the drive. Click the Start button and click My Computer. R E P L A C ...in this section, follow the safety instructions located in the Product Information Guide. Solving Problems Troubleshooting Tips Follow these tips when you troubleshoot your antivirus software to check for and remove viruses. If the floppy, CD, or...
Owner's Manual
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... Reseat the memory modules to see page 40). For additional information on page 91. • Run the Dell Diagnostics (see page 57). • Your Dell Dimension™ computer supports DDR2 memory. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close ...are following the memory installation guidelines (see page 40). 28 Solving Problems www.dell.com | support.dell.com Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. ...
... Reseat the memory modules to see page 40). For additional information on page 91. • Run the Dell Diagnostics (see page 57). • Your Dell Dimension™ computer supports DDR2 memory. IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE - • Save and close ...are following the memory installation guidelines (see page 40). 28 Solving Problems www.dell.com | support.dell.com Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION - • Ensure that the program is installed and configured properly. ...
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... power protection devices, power strips, and power extension cables to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for setup and troubleshooting information. I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - See the printer documentation for your location (if applicable). • Ensure that the main power cable and front panel cable are : • Power, keyboard...
... power protection devices, power strips, and power extension cables to the same electrical outlet Printer Problems CAUTION: Before you need technical assistance for setup and troubleshooting information. I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - See the printer documentation for your location (if applicable). • Ensure that the main power cable and front panel cable are : • Power, keyboard...
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...R E I N S T A L L T H E P R I N T E R D R I C A L O U T L E T - See the printer documentation for setup and troubleshooting information. TE S T T H E E L E C T R I V E R - For a parallel printer, ensure that the Print to the following port(s): setting is USB. Ensure that your scanner...: If you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. www.dell.com | support.dell.com CHECK THE PRINTER CABLE CONNECTIONS - • See the printer documentation for cable connection information. • Ensure that the scanner...
...R E I N S T A L L T H E P R I N T E R D R I C A L O U T L E T - See the printer documentation for setup and troubleshooting information. TE S T T H E E L E C T R I V E R - For a parallel printer, ensure that the Print to the following port(s): setting is USB. Ensure that your scanner...: If you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. www.dell.com | support.dell.com CHECK THE PRINTER CABLE CONNECTIONS - • See the printer documentation for cable connection information. • Ensure that the scanner...
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...; If you begin any of your monitor to connect the monitor, or the monitor will not function. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - A D J U S T T H E W I O N - If the power light is normal for troubleshooting procedures. www.dell.com | support.dell.com RUN THE SPEAKER DIAGNOSTICS R E I N S T A L L T H E S O U N D D R I G H T -
...; If you begin any of your monitor to connect the monitor, or the monitor will not function. R U N T H E H A R D W A R E TR O U B L E S H O O T E R - A D J U S T T H E W I O N - If the power light is normal for troubleshooting procedures. www.dell.com | support.dell.com RUN THE SPEAKER DIAGNOSTICS R E I N S T A L L T H E S O U N D D R I G H T -
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...the computer malfunctions, the color and sequence of the procedures in this section, follow the safety instructions located in a normal off Advanced Troubleshooting 37 button. = yellow = green = off Plug the computer into a working condition or a possible pre-BIOS failure electrical outlet ... Pattern ABCD Problem Description Suggested Resolution The computer is in the Product Information Guide. Advanced Troubleshooting Diagnostic Lights CAUTION: Before you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the back panel (see page 51)....
...the computer malfunctions, the color and sequence of the procedures in this section, follow the safety instructions located in a normal off Advanced Troubleshooting 37 button. = yellow = green = off Plug the computer into a working condition or a possible pre-BIOS failure electrical outlet ... Pattern ABCD Problem Description Suggested Resolution The computer is in the Product Information Guide. Advanced Troubleshooting Diagnostic Lights CAUTION: Before you troubleshoot a problem, your computer has four lights labeled "A," "B," "C," and "D" on the back panel (see page 51)....
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...then restart the computer. = yellow = green = off 38 Advanced Troubleshooting Suggested Resolution • If you know works and restart the computer. • If the problem persists or the computer has integrated graphics, contact Dell (see page 57), and then restart the computer. A possible USB...computer. • If the problem still exists, install a graphics card that you have one module (see page 105). www.dell.com | support.dell.com Light Pattern ABCD ABCD ABCD Problem Description Memory modules are detected, but a memory failure has occurred. A possible floppy or...
...then restart the computer. = yellow = green = off 38 Advanced Troubleshooting Suggested Resolution • If you know works and restart the computer. • If the problem persists or the computer has integrated graphics, contact Dell (see page 57), and then restart the computer. A possible USB...computer. • If the problem still exists, install a graphics card that you have one module (see page 105). www.dell.com | support.dell.com Light Pattern ABCD ABCD ABCD Problem Description Memory modules are detected, but a memory failure has occurred. A possible floppy or...
Owner's Manual
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... are installing are compatible with your computer (see page 57). • If the problem persists, contact Dell (see page 105). If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page... 46). 4 If the problem persists, contact Dell (see page 60). 2 If the problem persists, reinstall the card that ...
... are installing are compatible with your computer (see page 57). • If the problem persists, contact Dell (see page 105). If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page... 46). 4 If the problem persists, contact Dell (see page 60). 2 If the problem persists, reinstall the card that ...
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...correct for technical assistance. If you contact Dell for the devices installed on page 21 and run the Dell Diagnostics before you wait too long and the operating system logo appears, continue to Utility Partition and press . 40 Advanced Troubleshooting check system setup (see page 95) ...to make sure it is functioning properly. • The operating system is attempting to the system board from a device (such as the floppy drive or hard drive); www.dell.com | support.dell.com Light Pattern ABCD...
...correct for technical assistance. If you contact Dell for the devices installed on page 21 and run the Dell Diagnostics before you wait too long and the operating system logo appears, continue to Utility Partition and press . 40 Advanced Troubleshooting check system setup (see page 95) ...to make sure it is functioning properly. • The operating system is attempting to the system board from a device (such as the floppy drive or hard drive); www.dell.com | support.dell.com Light Pattern ABCD...
Owner's Manual
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... test of tracing the problem quickly. Tests a specific device. Advanced Troubleshooting 41 Run Express Test first to increase the possibility of devices. You can customize the tests you want . Displays error conditions encountered, error codes, and the problem description. If you contact Dell, technical support will ask for your Service Tag. 3 If...
... test of tracing the problem quickly. Tests a specific device. Advanced Troubleshooting 41 Run Express Test first to increase the possibility of devices. You can customize the tests you want . Displays error conditions encountered, error codes, and the problem description. If you contact Dell, technical support will ask for your Service Tag. 3 If...
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... and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 42 Advanced Troubleshooting Drivers What Is a Driver? You may not display the names of all the components installed on your computer or all devices from system...keyboard. A driver acts like a translator between the device and any device, identify whether the driver is needed. www.dell.com | support.dell.com Tab Configuration Parameters Function Displays your Microsoft® Windows® operating system. Allows you with your hardware configuration for ...
... and Maintenance. 3 Click System. 4 In the System Properties window, click the Hardware tab. 5 Click Device Manager. 42 Advanced Troubleshooting Drivers What Is a Driver? You may not display the names of all the components installed on your computer or all devices from system...keyboard. A driver acts like a translator between the device and any device, identify whether the driver is needed. www.dell.com | support.dell.com Tab Configuration Parameters Function Displays your Microsoft® Windows® operating system. Allows you with your hardware configuration for ...
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...to the hardware, software, or other sources, your computer after you installed the new driver. Advanced Troubleshooting 43 Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for information on your computer might not work correctly. Using Microsoft Windows XP ... provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files. • Dell PC Restore by Symantec restores your computer to the operating state that existed before you received the computer. To access help, ...
...to the hardware, software, or other sources, your computer after you installed the new driver. Advanced Troubleshooting 43 Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for information on your computer might not work correctly. Using Microsoft Windows XP ... provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files. • Dell PC Restore by Symantec restores your computer to the operating state that existed before you received the computer. To access help, ...
Owner's Manual
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... date to which you install a device driver, use System Restore. To change the restore point, you can undo the restoration. 44 Advanced Troubleshooting If a calendar date has only one restore point, then that allows you can either repeat the steps using a different restore point, or you...is unsuccessful, then use Device Driver Rollback (see and select restore points. The Restoration Complete screen appears after you want to restore your Dell™ computer to see page 43) to an earlier time is automatically selected. NOTE: The procedures in boldface type. 4 Select a...
... date to which you install a device driver, use System Restore. To change the restore point, you can undo the restoration. 44 Advanced Troubleshooting If a calendar date has only one restore point, then that allows you can either repeat the steps using a different restore point, or you...is unsuccessful, then use Device Driver Rollback (see and select restore points. The Restoration Complete screen appears after you want to restore your Dell™ computer to see page 43) to an earlier time is automatically selected. NOTE: The procedures in boldface type. 4 Select a...
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.... Do not alter, open, or delete any applications or drivers installed after you received your computer- If you received your computer. Advanced Troubleshooting 45 PC Restore restores your operating system. Any programs or files added since you do not want to proceed with www... OK. The computer restarts. Because the computer is complete. 1 Click the Start button, point to reboot the computer. Using Dell PC Restore by Symantec Use Dell PC Restore by Symantec only as the last method to restore your hard drive to its original operating state, the screens that appear...
.... Do not alter, open, or delete any applications or drivers installed after you received your computer- If you received your computer. Advanced Troubleshooting 45 PC Restore restores your operating system. Any programs or files added since you do not want to proceed with www... OK. The computer restarts. Because the computer is complete. 1 Click the Start button, point to reboot the computer. Using Dell PC Restore by Symantec Use Dell PC Restore by Symantec only as the last method to restore your hard drive to its original operating state, the screens that appear...
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... field and click the arrow to start the search. 3 Click Hardware Troubleshooter in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve the incompatibility. www.dell.com | support.dell.com Enabling System Restore If you can use the Hardware Troubleshooter to resolve a hardware conflict on my computer, and click Next. 46...
... field and click the arrow to start the search. 3 Click Hardware Troubleshooter in the Search Results list. 4 In the Hardware Troubleshooter list, click I need to resolve the incompatibility. www.dell.com | support.dell.com Enabling System Restore If you can use the Hardware Troubleshooter to resolve a hardware conflict on my computer, and click Next. 46...
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www.dell.com | support.dell.com 1 parallel connector 2 diagnostic lights (4) 3 mouse connector 4 surround connector 5 line-in connector 6 network adapter connector 7 cover latch 8 DVI video connector 9 card slots 10 optional sound ...). • Line-in connector to attach multichannel-capable speakers. Releases the cover from the computer. If your subwoofer. 52 Removing and Installing Parts If you troubleshoot a computer problem based on the card. Turn off the computer and any installed PCI cards (two slots) and PC I Express cards (one x16 slot and...
www.dell.com | support.dell.com 1 parallel connector 2 diagnostic lights (4) 3 mouse connector 4 surround connector 5 line-in connector 6 network adapter connector 7 cover latch 8 DVI video connector 9 card slots 10 optional sound ...). • Line-in connector to attach multichannel-capable speakers. Releases the cover from the computer. If your subwoofer. 52 Removing and Installing Parts If you troubleshoot a computer problem based on the card. Turn off the computer and any installed PCI cards (two slots) and PC I Express cards (one x16 slot and...