Owner's Manual
Page 1
... x1 card (1), PCI Express x16 card (1) slots DVI video connector* www.dell.com | support.dell.com Dell™ Dimension™ 4700 Series Service Tag floppy drive light* power light power button CD or DVD drive activity light CD or DVD eject button floppy drive eject button* hard-drive activity light USB 2.0 connectors (2) power connector voltage selection switch serial connector integrated...
... x1 card (1), PCI Express x16 card (1) slots DVI video connector* www.dell.com | support.dell.com Dell™ Dimension™ 4700 Series Service Tag floppy drive light* power light power button CD or DVD drive activity light CD or DVD eject button floppy drive eject button* hard-drive activity light USB 2.0 connectors (2) power connector voltage selection switch serial connector integrated...
Owner's Manual
Page 4
... CD and DVD drive problems 22 Hard drive problems 23 E-Mail, Modem, and Internet Problems 23 Error Messages 24 IEEE 1394 Device Problems 25 Keyboard Problems 26 Lockups and Software Problems 26 The ... 34 Video and Monitor Problems 34 If the screen is blank 34 If the screen is difficult to read 35 3 Advanced Troubleshooting Diagnostic Lights 37 Dell Diagnostics 40 Dell Diagnostics Main Menu 41 4 Contents
... CD and DVD drive problems 22 Hard drive problems 23 E-Mail, Modem, and Internet Problems 23 Error Messages 24 IEEE 1394 Device Problems 25 Keyboard Problems 26 Lockups and Software Problems 26 The ... 34 Video and Monitor Problems 34 If the screen is blank 34 If the screen is difficult to read 35 3 Advanced Troubleshooting Diagnostic Lights 37 Dell Diagnostics 40 Dell Diagnostics Main Menu 41 4 Contents
Owner's Manual
Page 6
... Installation Guidelines 73 Connecting Drive Cables 73 Hard Drive 74 Removing a Hard Drive 75 Installing a Hard Drive 77 Adding a Second Hard Drive 78 Floppy Drive 81 Removing a Floppy Drive 81 Installing a Floppy Drive 82 CD/DVD Drive 83 Removing a CD/DVD Drive 84 Installing a CD/DVD Drive 85 Adding a Second CD or DVD Drive 85 Battery 88 Replacing the Computer Cover 89 A Appendix Specifications 91 System...
... Installation Guidelines 73 Connecting Drive Cables 73 Hard Drive 74 Removing a Hard Drive 75 Installing a Hard Drive 77 Adding a Second Hard Drive 78 Floppy Drive 81 Removing a Floppy Drive 81 Installing a Floppy Drive 82 CD/DVD Drive 83 Removing a CD/DVD Drive 84 Installing a CD/DVD Drive 85 Adding a Second CD or DVD Drive 85 Battery 88 Replacing the Computer Cover 89 A Appendix Specifications 91 System...
Owner's Manual
Page 10
...8226; Documentation for my computer • Documentation for devices (such as memory, the hard drive, and the operating system • Customer Care - The Express Service Code is not available in all countries. Dell Support Website - Drivers, patches, and software updates • Reference - Troubleshooting hints... • Online discussions with other users and technical support • Documentation for my computer • How to use support.dell.com or contact technical support. • Enter the Express Service Code to direct your region to view the appropriate support site...
...8226; Documentation for my computer • Documentation for devices (such as memory, the hard drive, and the operating system • Customer Care - The Express Service Code is not available in all countries. Dell Support Website - Drivers, patches, and software updates • Reference - Troubleshooting hints... • Online discussions with other users and technical support • Documentation for my computer • How to use support.dell.com or contact technical support. • Enter the Express Service Code to direct your region to view the appropriate support site...
Owner's Manual
Page 18
... drive ...dell.com | support.dell.com How to Copy a CD or DVD NOTE: If you have created automatically ejects. The DVD-writable drives installed in Dell...™ computers can write to DVD+R and DVD+RW media, and can write to two different types of information. When prompted, insert a blank CD or DVD into the CD or DVD drive... and click OK. • If you have two CD or DVD drives, select the drive into which you have one CD or DVD drive, ensure that you have a DVD/CD-RW combo drive...However, DVD-writable drives do not write... Your CD-RW drive can be copied using...
... drive ...dell.com | support.dell.com How to Copy a CD or DVD NOTE: If you have created automatically ejects. The DVD-writable drives installed in Dell...™ computers can write to DVD+R and DVD+RW media, and can write to two different types of information. When prompted, insert a blank CD or DVD into the CD or DVD drive... and click OK. • If you have two CD or DVD drives, select the drive into which you have one CD or DVD drive, ensure that you have a DVD/CD-RW combo drive...However, DVD-writable drives do not write... Your CD-RW drive can be copied using...
Owner's Manual
Page 23
... - Listen for and attempt recovery of the procedures in this section, follow the safety instructions located in length, try a shorter one. CHECK THE TELEPHONE JACK - Hard drive problems RUN CHECK DISK - 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties. 4 Click the Tools tab. 5 Under Error-checking...
... - Listen for and attempt recovery of the procedures in this section, follow the safety instructions located in length, try a shorter one. CHECK THE TELEPHONE JACK - Hard drive problems RUN CHECK DISK - 1 Click the Start button and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties. 4 Click the Tools tab. 5 Under Error-checking...
Owner's Manual
Page 28
BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Memory Problems CAUTION: Before .... • Ensure that the program is installed and configured properly. • Verify that you are following the memory installation guidelines (see page 57). • Your Dell Dimension™ computer supports DDR2 memory. If necessary, install additional memory (see page 57). • Reseat the memory modules to see if that your computer is...
BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Memory Problems CAUTION: Before .... • Ensure that the program is installed and configured properly. • Verify that you are following the memory installation guidelines (see page 57). • Your Dell Dimension™ computer supports DDR2 memory. If necessary, install additional memory (see page 57). • Reseat the memory modules to see if that your computer is...
Owner's Manual
Page 38
www.dell.com | support.dell.com Light Pattern ABCD ABCD ABCD Problem Description Memory modules are detected, but a memory failure has occurred. A possible floppy or hard drive failure has occurred. Reseat all USB devices, check cable connections, and then restart the computer. = yellow = green = .... Continue until you know works and restart the computer. • If the problem persists or the computer has integrated graphics, contact Dell (see page 57), and then restart the computer. Suggested Resolution • If you have one memory module installed, reinstall it (see...
www.dell.com | support.dell.com Light Pattern ABCD ABCD ABCD Problem Description Memory modules are detected, but a memory failure has occurred. A possible floppy or hard drive failure has occurred. Reseat all USB devices, check cable connections, and then restart the computer. = yellow = green = .... Continue until you know works and restart the computer. • If the problem persists or the computer has integrated graphics, contact Dell (see page 57), and then restart the computer. Suggested Resolution • If you have one memory module installed, reinstall it (see...
Owner's Manual
Page 40
... wait too long and the operating system logo appears, continue to wait until you experience a problem with a device (such as the floppy drive or hard drive); Then shut down your computer. 2 When the DELL™ logo appears, press immediately. Suggested Resolution • Ensure that the boot sequence is correct for technical assistance. NOTICE: The...
... wait too long and the operating system logo appears, continue to wait until you experience a problem with a device (such as the floppy drive or hard drive); Then shut down your computer. 2 When the DELL™ logo appears, press immediately. Suggested Resolution • Ensure that the boot sequence is correct for technical assistance. NOTICE: The...
Owner's Manual
Page 43
... list to see page 10. If you purchased the computer. Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for information on the device icon. Restoring Your Operating System You can restore your hard drive to the operating state it was installed and click Properties. 7 Click the Drivers tab...
... list to see page 10. If you purchased the computer. Reinstalling Drivers NOTICE: The Dell Support website at support.dell.com provides approved drivers for information on the device icon. Restoring Your Operating System You can restore your hard drive to the operating state it was installed and click Properties. 7 Click the Drivers tab...
Owner's Manual
Page 45
... complete. 5 When prompted, click Finish to the operating state it was turned on the hard drive and removes any files or programs until the system restoration is restored to proceed with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, ... restarts, click OK. NOTE: Do not manually shut down the computer. Using Dell PC Restore by Symantec Use Dell PC Restore by Symantec only as the End User License Agreement, are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files,...
... complete. 5 When prompted, click Finish to the operating state it was turned on the hard drive and removes any files or programs until the system restoration is restored to proceed with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, ... restarts, click OK. NOTE: Do not manually shut down the computer. Using Dell PC Restore by Symantec Use Dell PC Restore by Symantec only as the End User License Agreement, are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files,...
Owner's Manual
Page 50
... USB devices (see "System Setup" on when the computer reads data from the drive. (On computers with an optional floppy drive.) 4 hard-drive activity light The light is recommended that you access the Dell Support website or call technical support. 50 Removing and Installing Parts The computer is ...). Wait until this light turns off before you remove the floppy disk from or writes data to the hard drive. www.dell.com | support.dell.com 1 CD or DVD driveactivity light The drive activity light is in a power-saving state. • Blinking or solid amber - The computer is...
... USB devices (see "System Setup" on when the computer reads data from the drive. (On computers with an optional floppy drive.) 4 hard-drive activity light The light is recommended that you access the Dell Support website or call technical support. 50 Removing and Installing Parts The computer is ...). Wait until this light turns off before you remove the floppy disk from or writes data to the hard drive. www.dell.com | support.dell.com 1 CD or DVD driveactivity light The drive activity light is in a power-saving state. • Blinking or solid amber - The computer is...
Owner's Manual
Page 55
Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, see the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the computer cover. Removing and Installing Parts 55 release lever* CD or DVD drive floppy drive hard drive power supply system board *May not be present on all computers.
Inside View of Your Computer CAUTION: Before you begin any of the procedures in this section, see the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the computer cover. Removing and Installing Parts 55 release lever* CD or DVD drive floppy drive hard drive power supply system board *May not be present on all computers.
Owner's Manual
Page 72
side hinges (3) front panel 2 Rotate the front panel until it snaps onto the front of these devices: • Up to two hard drives • One optional floppy • Up to the side hinges. www.dell.com | support.dell.com Reattaching the Front Panel 1 Reattach the front panel to two CD or DVD drives 72 Removing and Installing Parts Drives Your computer supports a combination of the computer.
side hinges (3) front panel 2 Rotate the front panel until it snaps onto the front of these devices: • Up to two hard drives • One optional floppy • Up to the side hinges. www.dell.com | support.dell.com Reattaching the Front Panel 1 Reattach the front panel to two CD or DVD drives 72 Removing and Installing Parts Drives Your computer supports a combination of the computer.
Owner's Manual
Page 73
...keyed for the cable select setting, the device attached to the last connector on one end of the drive and to the middle connector on the interface cable is , a notch or a missing pin on the interface...and a data cable-to the back of the audio cable will attach to the drive connector and the other connector. Connecting Drive Cables When you install a drive, you align the colored stripe with the pin 1 connector. When disconnecting an IDE...have an attached cover or shroud. General Installation Guidelines Connect serial ATA hard drives to the system board connectors labeled SATA-0 or SATA-2.
...keyed for the cable select setting, the device attached to the last connector on one end of the drive and to the middle connector on the interface cable is , a notch or a missing pin on the interface...and a data cable-to the back of the audio cable will attach to the drive connector and the other connector. Connecting Drive Cables When you install a drive, you align the colored stripe with the pin 1 connector. When disconnecting an IDE...have an attached cover or shroud. General Installation Guidelines Connect serial ATA hard drives to the system board connectors labeled SATA-0 or SATA-2.
Owner's Manual
Page 74
... outlet before you begin this section, follow the safety instructions located in "Before You Begin" on a hard surface. NOTICE: To avoid damage to the drive, do not set the drive on a surface, such as a foam pad, that will sufficiently cushion it on page 47. 3 Remove...Installing Parts CAUTION: To guard against electrical shock, always unplug your files before opening the cover. www.dell.com | support.dell.com Power Cable Connector power input connector power cable Hard Drive CAUTION: Before you begin any of the procedures in this procedure. 2 Follow the procedures in the...
... outlet before you begin this section, follow the safety instructions located in "Before You Begin" on a hard surface. NOTICE: To avoid damage to the drive, do not set the drive on a surface, such as a foam pad, that will sufficiently cushion it on page 47. 3 Remove...Installing Parts CAUTION: To guard against electrical shock, always unplug your files before opening the cover. www.dell.com | support.dell.com Power Cable Connector power input connector power cable Hard Drive CAUTION: Before you begin any of the procedures in this procedure. 2 Follow the procedures in the...
Owner's Manual
Page 75
b Remove the bracket for the hard drive. Removing a Hard Drive 1 Disconnect the power and data cables from the drive and from the computer. Removing and Installing Parts 75 data cable power cable 2 Remove the hard drive bracket from the computer: a Remove the bracket-securing screws for the hard drive from the system board.
b Remove the bracket for the hard drive. Removing a Hard Drive 1 Disconnect the power and data cables from the drive and from the computer. Removing and Installing Parts 75 data cable power cable 2 Remove the hard drive bracket from the computer: a Remove the bracket-securing screws for the hard drive from the system board.
Owner's Manual
Page 76
www.dell.com | support.dell.com hard drive bracket-securing screw hard drive-securing screws (3) drive bracket bracket-securing screw 3 If you are replacing the hard drive, remove the drive from the bracket. 76 Removing and Installing Parts b Remove the hard drive from the bracket: a Remove the hard drive-securing screws.
www.dell.com | support.dell.com hard drive bracket-securing screw hard drive-securing screws (3) drive bracket bracket-securing screw 3 If you are replacing the hard drive, remove the drive from the bracket. 76 Removing and Installing Parts b Remove the hard drive from the bracket: a Remove the hard drive-securing screws.
Owner's Manual
Page 77
... is flush with the screen holes on one side of the drive with the bracket for the additional hard drive. c Attach the hard drive bracket to the hard drive bracket: a Place the small bracket tabs into the drive slots inside the bracket for the additional hard drive. b Gently swing the drive toward the bracket and align the three screw holes on...
... is flush with the screen holes on one side of the drive with the bracket for the additional hard drive. c Attach the hard drive bracket to the hard drive bracket: a Place the small bracket tabs into the drive slots inside the bracket for the additional hard drive. b Gently swing the drive toward the bracket and align the three screw holes on...
Owner's Manual
Page 78
... Guide. See the documentation for your operating system for instructions. 15 Test the hard drive by running the Dell Diagnostics (see page 75). 5 Remove the additional hard drive bracket from the computer: a Remove the bracket-securing screws for the additional drive. www.dell.com | support.dell.com NOTICE: To connect a network cable, first plug the cable into the...
... Guide. See the documentation for your operating system for instructions. 15 Test the hard drive by running the Dell Diagnostics (see page 75). 5 Remove the additional hard drive bracket from the computer: a Remove the bracket-securing screws for the additional drive. www.dell.com | support.dell.com NOTICE: To connect a network cable, first plug the cable into the...
