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... your computer to detect the ink levels in the printer. You can order ink online at www.dell.com/supplies or by phone. Ordering Ink Cartridges and Supplies Your Dell™ Photo All-In-One Printer 962 includes software installed to warn you of low ink levels. Item: High capacity black ink cartridge High capacity color ink cartridge Photo ink cartridge Part number: Item: Part...
... your computer to detect the ink levels in the printer. You can order ink online at www.dell.com/supplies or by phone. Ordering Ink Cartridges and Supplies Your Dell™ Photo All-In-One Printer 962 includes software installed to warn you of low ink levels. Item: High capacity black ink cartridge High capacity color ink cartridge Photo ink cartridge Part number: Item: Part...
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Using Printing Preferences 69 Printing Preferences Tabs 70 Using Dell Picture Studio v2.0 70 4 Ink Cartridge Maintenance Replacing Ink Cartridges 71 Aligning Ink Cartridges 74 Cleaning the Ink Cartridge Nozzles 75 5 Troubleshooting Setup Problems 77 Computer Problems 77 Removing and Reinstalling Software 78 Printer Problems 79 General Problems 80 Fax Problems 80 Paper Problems 81 Error Messages and Lights 84 Improving Print Quality 86 6 Contacting Dell Technical Assistance 89 Automated Order-Status Service 90 Contacting Dell 90 Contents 7
Using Printing Preferences 69 Printing Preferences Tabs 70 Using Dell Picture Studio v2.0 70 4 Ink Cartridge Maintenance Replacing Ink Cartridges 71 Aligning Ink Cartridges 74 Cleaning the Ink Cartridge Nozzles 75 5 Troubleshooting Setup Problems 77 Computer Problems 77 Removing and Reinstalling Software 78 Printer Problems 79 General Problems 80 Fax Problems 80 Paper Problems 81 Error Messages and Lights 84 Improving Print Quality 86 6 Contacting Dell Technical Assistance 89 Automated Order-Status Service 90 Contacting Dell 90 Contents 7
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Only 113 Dell Inc. Only 110 Total Satisfaction Return Policy (U.S. Ink and Toner Cartridges Limited Warranties . . . . . 114 Dell Software License Agreement 114 Regulatory Notices 116 Index 119 8 Contents Terms and Conditions of Sale 107 Limited Warranties and Return Policy 110 Limited Warranty for Dell-Branded Hardware Products (U.S. 7 Appendix U.S.
Only 113 Dell Inc. Only 110 Total Satisfaction Return Policy (U.S. Ink and Toner Cartridges Limited Warranties . . . . . 114 Dell Software License Agreement 114 Regulatory Notices 116 Index 119 8 Contents Terms and Conditions of Sale 107 Limited Warranties and Return Policy 110 Limited Warranty for Dell-Branded Hardware Products (U.S. 7 Appendix U.S.
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For more information, see "Using the Operator Panel" on the printer you lift to gain access to control copying, scanning, faxing, and printing. Getting Started 11 Getting Started Understanding the Printer Parts 1 1 5 2 6 3 7 4 Number: 1 2 Part: Automatic Document Feeder (ADF) Operator panel 3 Printer unit 8 Description: Scan, copy, or fax multiple page documents and/or legal sized documents. Unit you use to the ink cartridges. Panel on page 15.
For more information, see "Using the Operator Panel" on the printer you lift to gain access to control copying, scanning, faxing, and printing. Getting Started 11 Getting Started Understanding the Printer Parts 1 1 5 2 6 3 7 4 Number: 1 2 Part: Automatic Document Feeder (ADF) Operator panel 3 Printer unit 8 Description: Scan, copy, or fax multiple page documents and/or legal sized documents. Unit you use to the ink cartridges. Panel on page 15.
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... out to extend it exits the printer. Top of printer that holds the paper as it . 9 10 9 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 10 Express Service Code • Identify your printer when you use support.dell.com or contact technical support. •..., or faxing multiple page documents. The connector you use to connect your PictBridge-compatible digital camera to direct your printer. You can also pick up your document or photo flat while you load paper into the printer. Tray that holds your original document after it .
... out to extend it exits the printer. Top of printer that holds the paper as it . 9 10 9 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 10 Express Service Code • Identify your printer when you use support.dell.com or contact technical support. •..., or faxing multiple page documents. The connector you use to connect your PictBridge-compatible digital camera to direct your printer. You can also pick up your document or photo flat while you load paper into the printer. Tray that holds your original document after it .
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...; The paper guide is against the edge of the paper. • Your paper size fits within the dimensions allowable. • You choose a media that absorbs ink well. • You allow the preprinted media to dry thoroughly before use in the ADF. • You do not use media printed with metallic... ink particles in the ADF. • You avoid embossed designs. • The document is loaded text side up. • The paper guide is against the edge ...
...; The paper guide is against the edge of the paper. • Your paper size fits within the dimensions allowable. • You choose a media that absorbs ink well. • You allow the preprinted media to dry thoroughly before use in the ADF. • You do not use media printed with metallic... ink particles in the ADF. • You avoid embossed designs. • The document is loaded text side up. • The paper guide is against the edge ...
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www.dell.com | support.dell.com 3 Click Properties, Options, Setup, or Preferences (depending on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For more information, see "Print Media Guidelines for the prints to dry thoroughly (12...with the print (glossy) side facing down. For more information, see "Replacing Ink Cartridges" on the ambient conditions). NOTE: Before placing your prints. 40 Using the Printer Printing Photos From Your Computer 1 Load the photo paper with the I Want To menu. 4 From the Quality/Copies tab,...
www.dell.com | support.dell.com 3 Click Properties, Options, Setup, or Preferences (depending on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For more information, see "Print Media Guidelines for the prints to dry thoroughly (12...with the print (glossy) side facing down. For more information, see "Replacing Ink Cartridges" on the ambient conditions). NOTE: Before placing your prints. 40 Using the Printer Printing Photos From Your Computer 1 Load the photo paper with the I Want To menu. 4 From the Quality/Copies tab,...
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...For more information, see "Print Media Guidelines for usage information. Printing More Than one Page on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For more information, see "Replacing Ink Cartridges" on page 71 3 With your document open , click File→ Print...up. 5 Select the number of pages to the instructions included with your Pictbridge-compatible digital camera into the Pictbridge connector of the printer. 2 Insert the other end of Paper 1 Make sure you have paper loaded in the paper support and make sure the print...
...For more information, see "Print Media Guidelines for usage information. Printing More Than one Page on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For more information, see "Replacing Ink Cartridges" on page 71 3 With your document open , click File→ Print...up. 5 Select the number of pages to the instructions included with your Pictbridge-compatible digital camera into the Pictbridge connector of the printer. 2 Insert the other end of Paper 1 Make sure you have paper loaded in the paper support and make sure the print...
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... the Software The printer software includes: • Dell Printer Solution Center (for troubleshooting, maintenance, and cartridge ordering information) • Dell All-In-One Center (for scanning, copying, and faxing) • Printing Preferences (for printing) • Dell Picture Studio v2.0...dell.com. • Order ink or supplies - Advanced tab • Printing Status button - Maintenance tab • Use Color Cartridge for managing, editing, displaying, printing, and converting photos and other types of images) Using the Dell Printer Solution Center Three tabs on your printer...
... the Software The printer software includes: • Dell Printer Solution Center (for troubleshooting, maintenance, and cartridge ordering information) • Dell All-In-One Center (for scanning, copying, and faxing) • Printing Preferences (for printing) • Dell Picture Studio v2.0...dell.com. • Order ink or supplies - Advanced tab • Printing Status button - Maintenance tab • Use Color Cartridge for managing, editing, displaying, printing, and converting photos and other types of images) Using the Dell Printer Solution Center Three tabs on your printer...
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... ink cartridge. Paper Size - Orientation - Layout - Customize how the printer prints several photocopies of the paper. Automatic Image Sharpening - You can explore digital photography and learn how to the Dell Picture Studio: • Paint Shop Photo Album Click Start→ Programs→ Dell Picture Studio v2.0→ Paint Shop Photo Album 4→ Paint Shop Photo Album • Dell...
... ink cartridge. Paper Size - Orientation - Layout - Customize how the printer prints several photocopies of the paper. Automatic Image Sharpening - You can explore digital photography and learn how to the Dell Picture Studio: • Paint Shop Photo Album Click Start→ Programs→ Dell Picture Studio v2.0→ Paint Shop Photo Album 4→ Paint Shop Photo Album • Dell...
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... through Dell. Dell recommends Dell ink cartridges for problems caused by using accessories, parts, or components not supplied by Dell. 1 Turn on page 9. You can order more ink online at the loading position unless the printer is busy. Ink Cartridge Maintenance 71 To order by phone. Dell does not provide warranty coverage for your printer. 2 Lift the printer unit The ink cartridge...
... through Dell. Dell recommends Dell ink cartridges for problems caused by using accessories, parts, or components not supplied by Dell. 1 Turn on page 9. You can order more ink online at the loading position unless the printer is busy. Ink Cartridge Maintenance 71 To order by phone. Dell does not provide warranty coverage for your printer. 2 Lift the printer unit The ink cartridge...
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www.dell.com | support.dell.com 3 Press down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air-tight container (one is included with each photo cartridge you purchase) or dispose of them. 6 If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge. 72 Ink Cartridge Maintenance
www.dell.com | support.dell.com 3 Press down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air-tight container (one is included with each photo cartridge you purchase) or dispose of them. 6 If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge. 72 Ink Cartridge Maintenance
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For photo printing, use for normal printing). Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier . photo or black cartridge Ink Cartridge Maintenance 73 NOTE: The illustration below shows a black cartridge and a color cartridge (use a photo cartridge (sold separately) and a color cartridge. 7 Insert the new ink cartridges.
For photo printing, use for normal printing). Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier . photo or black cartridge Ink Cartridge Maintenance 73 NOTE: The illustration below shows a black cartridge and a color cartridge (use a photo cartridge (sold separately) and a color cartridge. 7 Insert the new ink cartridges.
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... are installed or replaced. Your ink cartridges are now aligned for optimal print quality. 74 Ink Cartridge Maintenance When complete, the message reads Auto Alignment Complete. After you can print an alignment page. The alignment page begins printing. www.dell.com | support.dell.com 8 Snap each lid closed. 9 Close the printer unit . An alignment page...
... are installed or replaced. Your ink cartridges are now aligned for optimal print quality. 74 Ink Cartridge Maintenance When complete, the message reads Auto Alignment Complete. After you can print an alignment page. The alignment page begins printing. www.dell.com | support.dell.com 8 Snap each lid closed. 9 Close the printer unit . An alignment page...
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... "Loading Paper" on page 34. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the Maintenance tab. 4 Click Clean to fix horizontal streaks. 5 Click Print. When the page prints it forces ink through the clogged nozzles to clean them. 6 Print your document again to verify the...
... "Loading Paper" on page 34. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the Maintenance tab. 4 Click Clean to fix horizontal streaks. 5 Click Print. When the page prints it forces ink through the clogged nozzles to clean them. 6 Print your document again to verify the...
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..., click it . ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER AND TAPE FROM EACH CARTRIDGE. Printer Problems ENSURE THAT THE PRINTER POWER CABLE IS FIRMLY CONNECTED TO THE PRINTER AND THE ELECTRICAL OUTLET. Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is...
..., click it . ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER AND TAPE FROM EACH CARTRIDGE. Printer Problems ENSURE THAT THE PRINTER POWER CABLE IS FIRMLY CONNECTED TO THE PRINTER AND THE ELECTRICAL OUTLET. Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is...
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... paper type and size. The Black or Photo ink cartridge is out of the paper and does not cause the paper to bow in the paper support. • You place the printer on the display to clear the message, and then print your document. www.dell.com | support.dell.com TO P REV EN T J AM S A N D M ...paper. A paper jam exists in the printer. Clear the paper jam, and then press Select on page 82. Install a Black or Photo ink cartridge. For more information, see "Check for a paper jam" on the operator panel. Error Message: Black Ink Low Color Ink Low Clear paper jam Clear ADF jam ...
... paper type and size. The Black or Photo ink cartridge is out of the paper and does not cause the paper to bow in the paper support. • You place the printer on the display to clear the message, and then print your document. www.dell.com | support.dell.com TO P REV EN T J AM S A N D M ...paper. A paper jam exists in the printer. Clear the paper jam, and then press Select on page 82. Install a Black or Photo ink cartridge. For more information, see "Check for a paper jam" on the operator panel. Error Message: Black Ink Low Color Ink Low Clear paper jam Clear ADF jam ...
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..." on page 71. The wrong ink cartridge is a problem with your printer. There is installed in the right cartridge carrier. The attached device is not supported, or the Pictbridge-enabled digital camera is not set to reset. Remove the cartridge and install the correct Black or Photo cartridge for obstructions, and then press...
..." on page 71. The wrong ink cartridge is a problem with your printer. There is installed in the right cartridge carrier. The attached device is not supported, or the Pictbridge-enabled digital camera is not set to reset. Remove the cartridge and install the correct Black or Photo cartridge for obstructions, and then press...
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...Dell Premium Photo Paper if you are printing photos with a photo ink cartridge. • Use paper that is not communicating with the print quality of your Dell Printer Solution Center or go to improve the print quality. • Use the appropriate paper. For more information on aligning, see "Cleaning the Ink...are not satisfied with the computer. www.dell.com | support.dell.com Error Message: Communications error message What it indicates: The printer is a heavier weight, bright white, or coated. Improving Print Quality If you are printing photos. • Select a higher print ...
...Dell Premium Photo Paper if you are printing photos with a photo ink cartridge. • Use paper that is not communicating with the print quality of your Dell Printer Solution Center or go to improve the print quality. • Use the appropriate paper. For more information on aligning, see "Cleaning the Ink...are not satisfied with the computer. www.dell.com | support.dell.com Error Message: Communications error message What it indicates: The printer is a heavier weight, bright white, or coated. Improving Print Quality If you are printing photos. • Select a higher print ...
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... of the Software on only one copy of this product proves defective in your return authorization. Ink and Toner Cartridges Limited Warranties Dell Inc. warrants to the original purchaser of genuine Dell-branded toner cartridges that for the cartridge purchase cost, at Dell's sole option. If this ... defects in Canada, call our toll-free number to get your computer, you for genuine Dell-branded ink cartridges they will be free from ordinary use as you may use one computer at any preloaded or embedded Software. Installation on the date of the software (collectively ...
... of the Software on only one copy of this product proves defective in your return authorization. Ink and Toner Cartridges Limited Warranties Dell Inc. warrants to the original purchaser of genuine Dell-branded toner cartridges that for the cartridge purchase cost, at Dell's sole option. If this ... defects in Canada, call our toll-free number to get your computer, you for genuine Dell-branded ink cartridges they will be free from ordinary use as you may use one computer at any preloaded or embedded Software. Installation on the date of the software (collectively ...