Dell 962 All In One Photo Printer Support Question
Dell 962 All In One Photo Printer Support Question
Find answers below for this question about Dell 962 All In One Photo Printer.Need a Dell 962 All In One Photo Printer manual? We have 4 online manuals for this item!
Question posted by victorgeorge3 on July 19th, 2013
How To Clean Dell 962 Ink Cartridge Nozzel?
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Current Answers
Answer #1: Posted by RathishC on July 19th, 2013 10:54 PM
RathishC
Member since:
June 19th, 2012 Points: 2,516,090
Member since:
June 19th, 2012 Points: 2,516,090
Hi Victorgeorge3,
Please click on the link given below to access the User`s guide for the printer and navigate to page 64 for steps on how to clean Ink cartridge nozzle:
Hope this helps.
Thanks & Regards
Rathish C
#iworkfordell
Answer #2: Posted by SoCalWoman on July 19th, 2013 11:02 PM
SoCalWoman
Member since:
December 16th, 2012 Points: 2,938,577
Member since:
December 16th, 2012 Points: 2,938,577
Hello VictorGeorge,
The User's Guide describes how to correctly clean the Nozzles (Page 64).
The following link takes you straight to the Guide, no download is neccessary:
Hope this helps
Much appreciation to those who acknowledge our members for their contribution toward finding a solution.
~It always seems impossible until it is done~
Nelson Mandela
Related Dell 962 All In One Photo Printer Manual Pages
21H0420.book - Page 2
.../supplies or by phone. Item: High capacity black ink cartridge High capacity color ink cartridge Photo ink cartridge
Part number: Item:
Part number:
M4640
Standard capacity black ink cartridge J5566
M4646
Standard capacity color ink cartridge J5567
J4844
Ordering Ink Cartridges and Supplies
Your Dell™ Photo All-In-One Printer 962 includes software installed to warn you of low...
21H0420.book - Page 7
Using Printing Preferences 69 Printing Preferences Tabs 70
Using Dell Picture Studio v2.0 70
4 Ink Cartridge Maintenance
Replacing Ink Cartridges 71 Aligning Ink Cartridges 74 Cleaning the Ink Cartridge Nozzles 75
5 Troubleshooting
Setup Problems 77 Computer Problems 77 Removing and Reinstalling Software 78 Printer Problems 79
General Problems 80 Fax Problems 80 Paper Problems 81
...
21H0420.book - Page 8
Only 110 Total Satisfaction Return Policy (U.S. Only 113 Dell Inc. Ink and Toner Cartridges Limited Warranties . . . . . 114 Dell Software License Agreement 114 Regulatory Notices 116
Index 119
8
Contents Terms and Conditions of Sale 107 Limited Warranties and Return Policy 110
Limited Warranty for Dell-Branded Hardware Products (U.S. 7 Appendix
U.S.
21H0420.book - Page 12
... Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies.
10
Express Service Code
• Identify your printer when you scan it ...has gone through the ADF here. NOTE: Pull the paper exit tray stop straight out to direct your printer. Tray that holds your document or photo...
21H0420.book - Page 40
.... For more information, see "Replacing Ink Cartridges" on the ambient conditions).
This maximizes the life of copies to 24 hours, depending on page 71. 3 With your document open, click File→ Print. 4 To customize your photos from sticking together or smudging, remove each photo after it
exits the printer. The Printing Preferences dialog box appears...
21H0420.book - Page 70
... -
Duplexing - Using Dell Picture Studio v2.0
In Dell Picture Studio v2.0, you have a photo cartridge (sold separately) installed. Online Print Service
70
Understanding the Software NOTE: You cannot select this setting if you can print using portrait or landscape orientation. Draft is arranged on your desired output quality. Print your color ink cartridge. Select the size...
21H0420.book - Page 71
..., parts, or components not supplied by Dell.
1 Turn on page 9. Dell ink cartridges are available only through Dell. To order by phone.
Ink Cartridge Maintenance
71 Dell does not provide warranty coverage for your printer. 2 Lift the printer unit
The ink cartridge carrier moves and stops at www.dell.com/supplies or by phone, see "Ordering Ink Cartridges and Supplies" on page 2. You can...
21H0420.book - Page 72
....dell.com
3 Press down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges.
5 Store the cartridges in an air-tight container (one is included with each photo cartridge you purchase) or dispose of them.
6 If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.
72
Ink Cartridge...
21H0420.book - Page 74
... page. www.dell.com | support.dell.com
8 Snap each lid closed.
9 Close the printer unit
. The alignment page begins printing. When complete, the message reads Auto Alignment Complete. Aligning Ink Cartridges
Your printer automatically aligns the ink cartridges when they are now aligned for optimal print quality.
74
Ink Cartridge Maintenance Your ink cartridges are installed or...
21H0420.book - Page 75
...Programs→ Dell Printers→ Dell Photo AIO Printer
962→ Dell Printer Solution Center. 3 Click the Maintenance tab 4 Click Align to fix horizontal streaks. 5 Click Print. You may need to align ink cartridges when characters are not properly formed or are not satisfied with the print quality, wipe the ink cartridge nozzles, and then print
your document again to clean the nozzles...
21H0420.book - Page 79
... 962, and then click Printer. 3 Make sure a check mark is not next to complete the installation. M A K E S U R E Y O U L O A D E D T H E P A P E R C O R R E C T L Y - Printer Problems
ENSURE THAT THE PRINTER POWER CABLE IS FIRMLY CONNECTED TO THE PRINTER AND THE ELECTRICAL OUTLET.
C H E C K F O R F L A S H I N G L I G HT S O N T H E P R I N T E R -
ENSURE YOU INSTALLED THE INK CARTRIDGES...
21H0420.book - Page 86
... information on cleaning ink cartridges, see "Aligning Ink Cartridges" on page 78. Use Dell Premium Photo Paper if you are printing photos.
• Select a higher print quality. To select a higher print quality:
1 With your document again. 5 If the print quality does not improve, try aligning or cleaning the ink cartridges. For additional solutions, check your Dell Printer Solution Center...
21H0420.book - Page 114
... this agreement. This limited warranty does not apply to ink or toner cartridges that has been preloaded or is embedded in material and workmanship for the life of the cartridge and that is distributed with a comparable product or reimburse you for genuine Dell-branded ink cartridges they will be replaced without charge during the limited warranty...
21H0420.book - Page 119
..., 74 cleaning, 75 replacing, 71
cleaning ink cartridge nozzles, 75
Color Copy button, 16 connecting printer to
answering machine, 54 computer modem, 55 telephone, 53 telephone wall jack, 53 copies, 43
copying operator panel, 43 software, 43
D
Dell contacting, 90
Dell All-In-One Center accessing, 68 Copy section, 68 Creative Tasks section, 69 Preview section, 69...
User's Guide - Page 60
... does not provide warranty coverage for your printer.
Dell recommends Dell ink cartridges for problems caused by using accessories, parts, or components not supplied by phone. Lift the printer unit. Ink Cartridge Maintenance
Replacing Ink Cartridges Aligning Ink Cartridges Cleaning the Ink Cartridge Nozzles
Replacing Ink Cartridges
CAUTION: Before performing any of the procedures listed...
User's Guide - Page 63
... when the page prints. After you can print an alignment page. Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 962 Dell
Printer Solution Center. 3. Click Print. During printing, the operator panel display reads Alignment Page Printing. Your ink cartridges are not aligned at the left margin, or when vertical or straight lines appear wavy. For more...
User's Guide - Page 64
...to verify the improved print quality. 7.
Click Start Programs or All Programs Dell Printers Dell Photo AIO Printer 962 Dell Printer Solution Center. 3. Click the Maintenance tab. 4. To clean the ink cartridge nozzles: 1. If you are not satisfied with the print quality, wipe the ink cartridge nozzles, and then print your document again to fix horizontal streaks. 5. Vertical lines...
User's Guide - Page 67
... loaded the paper correctly - Set the active print object as Dell 962, Dell 962 (Copy 1), Dell 962 (Copy 2), and so on your printer CD.
NOTE: Be careful not to each one of the printer:
1.
Click Start Control Panel Printers and Other Hardware Printers and Faxes. 2. Double-click Dell Photo AIO Printer 962, and then click Printer. 3. Make sure a check mark is active. 4. If a check mark...
User's Guide - Page 71
... the paper jam, and then press Select on the operator panel. Load Paper then Press Your printer is a problem with the ink cartridges or the print heads. or Photo cartridge
Install a Black or Photo ink cartridge.
For more information, see Replacing Ink Cartridges. Press the Power button to clear the message, and then print your computer screen or operator panel...
User's Guide - Page 72
For more information. Disconnect the device or check the USB mode setup. Disconnect and then reconnect the printer power cable. Remove and reinstall the printer software. See Removing and Reinstalling Software. Improving Print Quality
If you are not satisfied with a photo ink cartridge. For example, use Dell Premium Photo Paper if you are several different ways to the documentation...
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