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...12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems...User Views 27 Accessing Administrative Options 27 Understanding Basic and Advanced Views 27 Using the Web Administration Tabs 28 Roadmap to Web UI Features 28 Viewing Phone Information 31 Chapter 3: Configuring Lines and Extensions 33 Configuring Lines 33 Shared Line Appearances 34 Cisco SPA and Wireless IP Phone Administration Guide...
...12 Chapter 2: Getting Started 15 Overview 15 Cisco SPA932 Attendant Console 17 Network Configurations 17 Cisco SPA9000 Voice System 17 Cisco Unified Communications 500 Series for Small Business 19 Other SIP IP PBX Call Control Systems...User Views 27 Accessing Administrative Options 27 Understanding Basic and Advanced Views 27 Using the Web Administration Tabs 28 Roadmap to Web UI Features 28 Viewing Phone Information 31 Chapter 3: Configuring Lines and Extensions 33 Configuring Lines 33 Shared Line Appearances 34 Cisco SPA and Wireless IP Phone Administration Guide...
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Contents User Tab Call Forward Speed Dial Supplementary Services Web Information Service Settings (SPA962/SPA525G) Traffic Service Information Settings (SPA962) Audio Volume Screen (SPA525G) Phone GUI Menu ... Related Documentation 266 267 267 267 268 268 269 269 271 271 272 273 273 274 274 275 275 275 275 275 276 277 278 Cisco SPA and Wireless IP Phone Administration Guide 9
Contents User Tab Call Forward Speed Dial Supplementary Services Web Information Service Settings (SPA962/SPA525G) Traffic Service Information Settings (SPA962) Audio Volume Screen (SPA525G) Phone GUI Menu ... Related Documentation 266 267 267 267 268 268 269 269 271 271 272 273 273 274 274 275 275 275 275 275 276 277 278 Cisco SPA and Wireless IP Phone Administration Guide 9
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...(Voice over Internet Protocol) phones that provide voice communication over an IP network. Cisco SPA and Wireless IP Phone Administration Guide 15 2 Getting Started Overview This chapter contains basic information on Cisco SPA and Wireless-G IP Phones. Calls can be made or received with a ...• Upgrading Firmware, page 20 • Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls,...
...(Voice over Internet Protocol) phones that provide voice communication over an IP network. Cisco SPA and Wireless IP Phone Administration Guide 15 2 Getting Started Overview This chapter contains basic information on Cisco SPA and Wireless-G IP Phones. Calls can be made or received with a ...• Upgrading Firmware, page 20 • Using the Web Administration User Interface, page 25 • Viewing Phone Information, page 31 The Cisco SPA and Wireless-G IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls,...
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... IP Phones to work with a SPA9000, you are using any administration features. Update firmware. See the Cisco SPA9000 Voice System Setup Wizard User Guide. • Autoprovisioning-A configuration file that you have performed the following prerequisites before using the SPA and Wireless .... 1. 2 Getting Started Prerequisites Other SIP IP PBX Call Control Systems The Cisco SPA and Wireless-G IP phones are compatible with other IP PBX call control systems, such as a SPA9000, Cisco Unified Communications 500 Series for Small Business, or an Internet-based IP PBX. 4.
... IP Phones to work with a SPA9000, you are using any administration features. Update firmware. See the Cisco SPA9000 Voice System Setup Wizard User Guide. • Autoprovisioning-A configuration file that you have performed the following prerequisites before using the SPA and Wireless .... 1. 2 Getting Started Prerequisites Other SIP IP PBX Call Control Systems The Cisco SPA and Wireless-G IP phones are compatible with other IP PBX call control systems, such as a SPA9000, Cisco Unified Communications 500 Series for Small Business, or an Internet-based IP PBX. 4.
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.... STEP 2 Scroll to Status and press Select. The current firmware is accessed by double-clicking the executable file. Cisco SPA and Wireless IP Phone Administration Guide 21 WIP310 • TFTP/HTTP server-The latest firmware image file is loaded onto an HTTP/ TFTP server and .... Determining the Current Firmware Version Before upgrading, determine the current firmware version: SPA9X2 STEP 1 Press the Setup button. See the Cisco WIP310 User Guide for more information. SPA525G • Web Interface (SPA525G)-You can download the latest firmware onto your PC desktop and use the ...
.... STEP 2 Scroll to Status and press Select. The current firmware is accessed by double-clicking the executable file. Cisco SPA and Wireless IP Phone Administration Guide 21 WIP310 • TFTP/HTTP server-The latest firmware image file is loaded onto an HTTP/ TFTP server and .... Determining the Current Firmware Version Before upgrading, determine the current firmware version: SPA9X2 STEP 1 Press the Setup button. See the Cisco WIP310 User Guide for more information. SPA525G • Web Interface (SPA525G)-You can download the latest firmware onto your PC desktop and use the ...
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... is displayed. STEP 3 Enter the IP address in your phone. For example: http://192.168.1.8 Cisco SPA and Wireless IP Phone Administration Guide 25 For more information, refer to a VPN, you must be connected to the IP address of ...User Interface 2 Using the Web Administration User Interface You must first disconnect. Press the Select button. • SPA525G: Press the Setup button, then select Status. NOTE If you are using the SPA525G with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco...
... is displayed. STEP 3 Enter the IP address in your phone. For example: http://192.168.1.8 Cisco SPA and Wireless IP Phone Administration Guide 25 For more information, refer to a VPN, you must be connected to the IP address of ...User Interface 2 Using the Web Administration User Interface You must first disconnect. Press the Select button. • SPA525G: Press the Setup button, then select Status. NOTE If you are using the SPA525G with the Cisco Unified Communications 500 Series for Small Business for Call Control, use Cisco Unified Communication Manager Express or Cisco...
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... On. WIP310: STEP 1 In the Home screen, press the Select button to save this setting. STEP 4 Press Save. 26 Cisco SPA and Wireless IP Phone Administration Guide STEP 3 Scroll to Web Server and make sure that Enable Web Server is set to the web UI, you have trouble accessing... the web interface, perform the following steps: SPA9X2 STEP 1 Press the Setup button on the phone. 2 Getting Started Using the Web Administration User Interface ...
... On. WIP310: STEP 1 In the Home screen, press the Select button to save this setting. STEP 4 Press Save. 26 Cisco SPA and Wireless IP Phone Administration Guide STEP 3 Scroll to Web Server and make sure that Enable Web Server is set to the web UI, you have trouble accessing... the web interface, perform the following steps: SPA9X2 STEP 1 Press the Setup button on the phone. 2 Getting Started Using the Web Administration User Interface ...
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... To access administrative options, either: • Log in to either the Administrator or User accounts. Getting Started Using the Web Administration User Interface 2 Understanding Administrator and User Views Depending on each web page. The Administrator account can modify all available options for... a web page, click Submit All Changes before switching between User and Admin Login or between basic and advanced views. These account names cannot be changed. Cisco SPA and Wireless IP Phone Administration Guide 27 Only the Administrator account can modify using the Provisioning tab...
... To access administrative options, either: • Log in to either the Administrator or User accounts. Getting Started Using the Web Administration User Interface 2 Understanding Administrator and User Views Depending on each web page. The Administrator account can modify all available options for... a web page, click Submit All Changes before switching between User and Admin Login or between basic and advanced views. These account names cannot be changed. Cisco SPA and Wireless IP Phone Administration Guide 27 Only the Administrator account can modify using the Provisioning tab...
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... UI. System tab See Chapter 6, "Configuring Security, Quality, and Network Features." 28 Cisco SPA and Wireless IP Phone Administration Guide Some tasks require you to set parameters in User Login or basic view, fewer tabs are visible. View phone, extension, and line/call... received, lost, and other information Configure system-level parameters, including network and debug parameters. 2 Getting Started Using the Web Administration User Interface Using the Web Administration Tabs The following tables provide a roadmap to DHCP • Configure the syslog and debug servers •...
... UI. System tab See Chapter 6, "Configuring Security, Quality, and Network Features." 28 Cisco SPA and Wireless IP Phone Administration Guide Some tasks require you to set parameters in User Login or basic view, fewer tabs are visible. View phone, extension, and line/call... received, lost, and other information Configure system-level parameters, including network and debug parameters. 2 Getting Started Using the Web Administration User Interface Using the Web Administration Tabs The following tables provide a roadmap to DHCP • Configure the syslog and debug servers •...
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... purpose parameters Provisioning tab The Provisioning tab is viewable by Admin logins only. For additional information about provisioning, see the Cisco SPA Provisioning Guide (for line keys • Shared call (line) appearance • Enabling call conferencing, call forward, call transfer, ... ring tones, audio input, and extension mobility settings Phone tab See Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." Getting Started Using the Web Administration User Interface 2 To perform these tasks... Configure provisioning parameters. Configure General phone station info, ...
... purpose parameters Provisioning tab The Provisioning tab is viewable by Admin logins only. For additional information about provisioning, see the Cisco SPA Provisioning Guide (for line keys • Shared call (line) appearance • Enabling call conferencing, call forward, call transfer, ... ring tones, audio input, and extension mobility settings Phone tab See Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." Getting Started Using the Web Administration User Interface 2 To perform these tasks... Configure provisioning parameters. Configure General phone station info, ...
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...; Supplementary services • Web information (RSS newsfeeds) • Traffic information settings • Audio volume • Phone GUI settings User tab See Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." View and change parameters for Unit 1 and Unit 2 (applicable only to SPA962 phones with one or... two SPA932 attendant consoles attached) 932 tab See Chapter 9, "Configuring the SPA932 Attendant Console." 30 Cisco SPA and Wireless IP Phone Administration Guide 2 Getting Started Using the Web Administration User Interface To perform these tasks...
...; Supplementary services • Web information (RSS newsfeeds) • Traffic information settings • Audio volume • Phone GUI settings User tab See Chapter 4, "Customizing Cisco SPA and Wireless IP Phones." View and change parameters for Unit 1 and Unit 2 (applicable only to SPA962 phones with one or... two SPA932 attendant consoles attached) 932 tab See Chapter 9, "Configuring the SPA932 Attendant Console." 30 Cisco SPA and Wireless IP Phone Administration Guide 2 Getting Started Using the Web Administration User Interface To perform these tasks...
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All fields are read-only. Cisco SPA and Wireless IP Phone Administration Guide 31 Getting Started Viewing Phone Information 2 Viewing Phone Information After you can check the current status of a the SPA or Wireless IP Phone by clicking the Info tab (appears by default). See "Info Tab" section on page 25), you log on to the web UI (see "Using the Web Administration User Interface" section on page 191 for more information about all phone extensions, including phone statistics and the registration status. The Info tab shows information about the fields.
All fields are read-only. Cisco SPA and Wireless IP Phone Administration Guide 31 Getting Started Viewing Phone Information 2 Viewing Phone Information After you can check the current status of a the SPA or Wireless IP Phone by clicking the Info tab (appears by default). See "Info Tab" section on page 25), you log on to the web UI (see "Using the Web Administration User Interface" section on page 191 for more information about all phone extensions, including phone statistics and the registration status. The Info tab shows information about the fields.
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.... Configuring a Line NOTE This section does not apply to the web administration interface. STEP 3 Click the Phone tab. 34 Cisco SPA and Wireless IP Phone Administration Guide Users who have a shared line can press the "PrivHold" softkey, and the call can only be resumed from any given time,... each station sharing a call appearance can monitor the state of the sharing stations by the user who placed the call on hold ....
.... Configuring a Line NOTE This section does not apply to the web administration interface. STEP 3 Click the Phone tab. 34 Cisco SPA and Wireless IP Phone Administration Guide Users who have a shared line can press the "PrivHold" softkey, and the call can only be resumed from any given time,... each station sharing a call appearance can monitor the state of the sharing stations by the user who placed the call on hold ....
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...Line Appearance, page 36. Defaults to private. • Extended Function-See Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to share incoming call appearance is... currently not available on the client station as the primary and private extension of the designated user. SPA525G: 1, 2, 3, 4, 5, or disabled. If you select private, the call appearances with..., configure the following: • Extension-Assign an extension to 1. Cisco SPA and Wireless IP Phone Administration Guide 35 Configuring Lines and Extensions Configuring Lines 3 STEP 4 Under each line...
...Line Appearance, page 36. Defaults to private. • Extended Function-See Assigning Busy Lamp Field, Call Pickup, and Speed Dial Functions to share incoming call appearance is... currently not available on the client station as the primary and private extension of the designated user. SPA525G: 1, 2, 3, 4, 5, or disabled. If you select private, the call appearances with..., configure the following: • Extension-Assign an extension to 1. Cisco SPA and Wireless IP Phone Administration Guide 35 Configuring Lines and Extensions Configuring Lines 3 STEP 4 Under each line...
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... (Optional) In the Subscription Expires field, enter the number of the shared phone extension. The first call . NOTE The Cisco SPA525G supports the "private hold . Users who placed the call . STEP 2 Under Share Line Appearance, in can assign an extension to indicate that is dropped from... call . STEP 6 (Optional) Under SCA Barge-In Enable, choose yes to allow users sharing call appearances to shared, calls follow the Share Call Appearance setting on these calls. 36 Cisco SPA and Wireless IP Phone Administration Guide For example, Bob and Chris share the extension 401.
... (Optional) In the Subscription Expires field, enter the number of the shared phone extension. The first call . NOTE The Cisco SPA525G supports the "private hold . Users who placed the call . STEP 2 Under Share Line Appearance, in can assign an extension to indicate that is dropped from... call . STEP 6 (Optional) Under SCA Barge-In Enable, choose yes to allow users sharing call appearances to shared, calls follow the Share Call Appearance setting on these calls. 36 Cisco SPA and Wireless IP Phone Administration Guide For example, Bob and Chris share the extension 401.
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... a wav file less than 6000 ms in length saved to your computer where the source .wav file is played. For instructions, see the Cisco Small Business Pro SPA525G User Guide (SIP), located on your computer. STEP 2 Enter the IP address of the phone. STEP 3 Click Browse and navigate to the directory on... Cisco.com. (See Appendix C, "Where to Go From Here," for the location of this document.) Creating and Uploading Ring Tones Using the Ring Tone Utility...
... a wav file less than 6000 ms in length saved to your computer where the source .wav file is played. For instructions, see the Cisco Small Business Pro SPA525G User Guide (SIP), located on your computer. STEP 2 Enter the IP address of the phone. STEP 3 Click Browse and navigate to the directory on... Cisco.com. (See Appendix C, "Where to Go From Here," for the location of this document.) Creating and Uploading Ring Tones Using the Ring Tone Utility...
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... Attendant Console To configure the server to use , refer to the 32 Button Attendant Console for the SPA962 IP Phone Quick Installation Guide or the Cisco Small Business Pro SPA525G User Guide (SIP), available on Cisco.com. See the "Configuring SIP" section on installing the SPA932 and an introduction to its IP address, or through a hostname if DNS...
... Attendant Console To configure the server to use , refer to the 32 Button Attendant Console for the SPA962 IP Phone Quick Installation Guide or the Cisco Small Business Pro SPA525G User Guide (SIP), available on Cisco.com. See the "Configuring SIP" section on installing the SPA932 and an introduction to its IP address, or through a hostname if DNS...
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... drop-down list: • All Calls • Received Calls • Placed Calls • Missed Calls Speed Dials See Speed Dial, page 267. Cisco SPA and Wireless IP Phone Administration Guide 275 Firmware Upgrade Used to upgrade the firmware for the SPA525G. To change the information displayed, select the type of call history.... SPA and Wireless IP Phone Field Reference SPA525G-Specific Tabs B Bluetooth (SPA525G) Enable Bluetooth on the SPA525G by clicking On. For more information, see the Cisco Small Business Pro IP Phone SPA525G User Guide.
... drop-down list: • All Calls • Received Calls • Placed Calls • Missed Calls Speed Dials See Speed Dial, page 267. Cisco SPA and Wireless IP Phone Administration Guide 275 Firmware Upgrade Used to upgrade the firmware for the SPA525G. To change the information displayed, select the type of call history.... SPA and Wireless IP Phone Field Reference SPA525G-Specific Tabs B Bluetooth (SPA525G) Enable Bluetooth on the SPA525G by clicking On. For more information, see the Cisco Small Business Pro IP Phone SPA525G User Guide.
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... System Installation and Configuration Guide SPA9000 Voice System Administration Guide SPA9X2 IP Phone User Guide To learn how to Go From Here Related Documentation C Resource Location Regulatory www.cisco.com/en/US/products/ps10033/ Compliance and tsd_products_support_series_home.html Safety Information Cisco Partner Central (Login Required) www.cisco.com/web/partners/sell/smb Cisco Small Business Home www.cisco.com/smb Related...
... System Installation and Configuration Guide SPA9000 Voice System Administration Guide SPA9X2 IP Phone User Guide To learn how to Go From Here Related Documentation C Resource Location Regulatory www.cisco.com/en/US/products/ps10033/ Compliance and tsd_products_support_series_home.html Safety Information Cisco Partner Central (Login Required) www.cisco.com/web/partners/sell/smb Cisco Small Business Home www.cisco.com/smb Related...
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Where to ... Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide For VARs and end phone users, describes the installation, configuration, and use of the Cisco Small Business Pro IP Phone SPA525G for SIP call control systems. Cisco Unified Communications Manager Express for Cisco Unified IP Phone SPA525G User Guide For VARs and end phone users, describes the installation, configuration, and use of the Cisco Small Business Pro IP Phone...
Where to ... Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide For VARs and end phone users, describes the installation, configuration, and use of the Cisco Small Business Pro IP Phone SPA525G for SIP call control systems. Cisco Unified Communications Manager Express for Cisco Unified IP Phone SPA525G User Guide For VARs and end phone users, describes the installation, configuration, and use of the Cisco Small Business Pro IP Phone...