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...3 Industry Canada Statement 3 Chapter 1: Getting Started 7 Overview of the Cisco SPA 525G/525G2 IP Phone 8 Caring for Your Phone 9 Understanding Your Phone's Lines and Buttons 10 Phone Components 10 Softkey Buttons 12 Using the Keypad and Buttons with Menus 15...IP Phone 20 Switching Between the Handset/Headset/Speakerphone During a Call 21 Chapter 2: Installing Your Phone 22 Before You Begin 23 Connecting the Handset 23 (Optional) Attaching the Desk Stand 25 (Optional) Mounting the Phone to the Wall 26 Connecting Your Phone's Power 28 Cisco Small Business IP Phone...
...3 Industry Canada Statement 3 Chapter 1: Getting Started 7 Overview of the Cisco SPA 525G/525G2 IP Phone 8 Caring for Your Phone 9 Understanding Your Phone's Lines and Buttons 10 Phone Components 10 Softkey Buttons 12 Using the Keypad and Buttons with Menus 15...IP Phone 20 Switching Between the Handset/Headset/Speakerphone During a Call 21 Chapter 2: Installing Your Phone 22 Before You Begin 23 Connecting the Handset 23 (Optional) Attaching the Desk Stand 25 (Optional) Mounting the Phone to the Wall 26 Connecting Your Phone's Power 28 Cisco Small Business IP Phone...
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... Security Type 30 Using Wi-Fi Protected Setup with the Cisco SPA 525G/525G2 33 Manually Adding a Wireless Profile on the Cisco SPA 525G/525G2 34 Uploading Security Certificates to the Phone 36 Verifying Phone Startup 37 Upgrading Your Phone's Firmware 37 Chapter 3: Using Basic Phone Functions 39 Placing or Answering a Call 40 Using Dial Assistance... Viewing and Returning Missed Calls 43 Returning a Missed Call 43 Viewing a List of Missed Calls 43 Turning the Missed Calls Shortcut On and Off 44 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 2
... Security Type 30 Using Wi-Fi Protected Setup with the Cisco SPA 525G/525G2 33 Manually Adding a Wireless Profile on the Cisco SPA 525G/525G2 34 Uploading Security Certificates to the Phone 36 Verifying Phone Startup 37 Upgrading Your Phone's Firmware 37 Chapter 3: Using Basic Phone Functions 39 Placing or Answering a Call 40 Using Dial Assistance... Viewing and Returning Missed Calls 43 Returning a Missed Call 43 Viewing a List of Missed Calls 43 Turning the Missed Calls Shortcut On and Off 44 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 2
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... Forwarding Calls 44 Forwarding Calls to a Single Number 45 Forwarding Calls When Your Phone is Busy 45 Forwarding Calls When You Don't Answer the Phone 46 Delaying Call Forwarding When You Don't Answer the Phone 46 Stopping Call Forwarding 46 Setting Do Not Disturb 46 Configuring Call Waiting 47 Picking... an Entry from the Call History Lists 56 Saving a Call History List Number to Your Directory 56 Setting or Changing a Phone Password 56 Logging In and Logging Out of Your Phone 57 Accessing Voicemail 58 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 3
... Forwarding Calls 44 Forwarding Calls to a Single Number 45 Forwarding Calls When Your Phone is Busy 45 Forwarding Calls When You Don't Answer the Phone 46 Delaying Call Forwarding When You Don't Answer the Phone 46 Stopping Call Forwarding 46 Setting Do Not Disturb 46 Configuring Call Waiting 47 Picking... an Entry from the Call History Lists 56 Saving a Call History List Number to Your Directory 56 Setting or Changing a Phone Password 56 Logging In and Logging Out of Your Phone 57 Accessing Voicemail 58 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 3
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... Charging Your Mobile Phone Using Your Cisco SPA 525G2 78 Playing MP3 Files on Your Phone 78 Creating the Playlist 78 Playing Songs 79 Changing the Left and Right Channel for Stereo Headsets 80 Using the Paging Feature 81 Paging Another Phone 81 Paging a Group of Phones 81 Configuring Auto Answer 81 Cisco Small Business IP Phone SPA 525G/G2...
... Charging Your Mobile Phone Using Your Cisco SPA 525G2 78 Playing MP3 Files on Your Phone 78 Creating the Playlist 78 Playing Songs 79 Changing the Left and Right Channel for Stereo Headsets 80 Using the Paging Feature 81 Paging Another Phone 81 Paging a Group of Phones 81 Configuring Auto Answer 81 Cisco Small Business IP Phone SPA 525G/G2...
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... Using Ring Tones Accessing Weather and News on Your Phone Accessing Weather Information Accessing News Configuring Date and Time Parameters on Your Phone Using Star Codes Restarting Your Phone Viewing Phone, Network, and Call Information Viewing Phone Information Viewing Network Information Viewing Phone Line and Extension Information Viewing Peripheral Status Viewing the Wireless Connection Status Advanced... 83 84 85 85 86 87 88 90 90 90 91 91 92 92 93 94 95 95 96 97 98 98 99 99 100 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 5
... Using Ring Tones Accessing Weather and News on Your Phone Accessing Weather Information Accessing News Configuring Date and Time Parameters on Your Phone Using Star Codes Restarting Your Phone Viewing Phone, Network, and Call Information Viewing Phone Information Viewing Network Information Viewing Phone Line and Extension Information Viewing Peripheral Status Viewing the Wireless Connection Status Advanced... 83 84 85 85 86 87 88 90 90 90 91 91 92 92 93 94 95 95 96 97 98 98 99 99 100 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 5
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Contents Configuring Wi-Fi Configuring Bluetooth Bluetooth Mode Bluetooth Profiles Upgrading Firmware Chapter 6: Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP Phone Connecting a Single Cisco SPA 500S Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500S Appendix A: Where to Go From Here 100 101 101 102 102 103 104 105 109 110 111 112 113 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 6
Contents Configuring Wi-Fi Configuring Bluetooth Bluetooth Mode Bluetooth Profiles Upgrading Firmware Chapter 6: Using the Cisco SPA 500S Attendant Console Connecting the Cisco SPA 500S Attendant Console to the Cisco SPA 525G/525G2 IP Phone Connecting a Single Cisco SPA 500S Connecting a Second Cisco SPA 500S Configuring the Cisco SPA 500S Using the Cisco SPA 500S Monitoring the Cisco SPA 500S Appendix A: Where to Go From Here 100 101 101 102 102 103 104 105 109 110 111 112 113 Cisco Small Business IP Phone SPA 525G/G2 (SIP) User Guide 6
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... vary, depending on the type of the Cisco SPA 525G/525G2 IP Phone, page 8 • Understanding Your Phone's Lines and Buttons, page 10 • Using the Keypad and Buttons with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP...
... vary, depending on the type of the Cisco SPA 525G/525G2 IP Phone, page 8 • Understanding Your Phone's Lines and Buttons, page 10 • Using the Keypad and Buttons with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP...
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... Ethernet connection). Getting Started Overview of the Cisco SPA 525G/525G2 IP Phone 1 Overview of the Cisco SPA 525G/525G2 IP Phone The Cisco SPA 525G/525G2 IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provides Power over an IP network. Calls can be connected to the... an additional Ethernet port that allows a computer to the network through the IP phone. (This option is only available when phone is connected to be made or received with a handset, headset or speaker. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 8 If you are using...
... Ethernet connection). Getting Started Overview of the Cisco SPA 525G/525G2 IP Phone 1 Overview of the Cisco SPA 525G/525G2 IP Phone The Cisco SPA 525G/525G2 IP Phone is a full-featured VoIP (Voice over Internet Protocol) phone that provides Power over an IP network. Calls can be connected to the... an additional Ethernet port that allows a computer to the network through the IP phone. (This option is only available when phone is connected to be made or received with a handset, headset or speaker. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 8 If you are using...
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... 525G2 model) • 2.5mm stereo earphone jack for headset • Wireless-G client support • Kensington security slot support Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to excessive heat, sun, cold or water. Do not spray or pour cleaning solution directly onto the ...
... 525G2 model) • 2.5mm stereo earphone jack for headset • Wireless-G client support • Kensington security slot support Caring for Your Phone The Cisco Small Business IP phones are electronic devices that should not be exposed to excessive heat, sun, cold or water. Do not spray or pour cleaning solution directly onto the ...
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... or place calls. 2 Speaker Speaker for phone. 3 Message Waiting Indicator When lit: • Red-You have a new voice mail message. • Flashing Red-You have an incoming call. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 10 Phone Components Figure 1 Cisco SPA 525G/525G2 Phone Components Table 1 IP Phone Components # Phone Feature Description 1 Handset Pick up to identify...
... or place calls. 2 Speaker Speaker for phone. 3 Message Waiting Indicator When lit: • Red-You have a new voice mail message. • Flashing Red-You have an incoming call. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 10 Phone Components Figure 1 Cisco SPA 525G/525G2 Phone Components Table 1 IP Phone Components # Phone Feature Description 1 Handset Pick up to identify...
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.... 9 Messages button Press to access voice mail (must be used). • Flashing Orange: The phone is not connected to the network. 6 Softkey buttons Press a softkey button to perform the action on...Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 4 LCD Screen Your phone may vary, but typically displays: • Date and time • Phone station name • Line extensions • Softkey options • Startup logo, screen saver, background photo, and photo album 5 Line keys Indicates phone line status. Cisco Small Business IP Phone...
.... 9 Messages button Press to access voice mail (must be used). • Flashing Orange: The phone is not connected to the network. 6 Softkey buttons Press a softkey button to perform the action on...Phone's Lines and Buttons 1 Table 1 IP Phone Components # Phone Feature Description 4 LCD Screen Your phone may vary, but typically displays: • Date and time • Phone station name • Line extensions • Softkey options • Startup logo, screen saver, background photo, and photo album 5 Line keys Indicates phone line status. Cisco Small Business IP Phone...
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...increase the volume and press - The following table shows some of these softkey buttons on your phone, and you to interrupt a call . Contact your phone. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 12 Barge Press to the previous screen. For example,... your phone administrator may have all of the typical Cisco SPA 525G/525G2 softkey buttons that are not listed here. ...
...increase the volume and press - The following table shows some of these softkey buttons on your phone, and you to interrupt a call . Contact your phone. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 12 Barge Press to the previous screen. For example,... your phone administrator may have all of the typical Cisco SPA 525G/525G2 softkey buttons that are not listed here. ...
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... call . See "Setting Do Not Disturb," on page 48. Forward Forwards calls coming to your personal address book. Getting Started Understanding Your Phone's Lines and Buttons 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function BlindXfer Performs a blind call by dialing the number that called you have entered, or the number... EditDial Edits a number before dialing. Copy Copies the selected item (for example, a number from ringing your group. Clear Deletes an entire text/number field. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 13
... call . See "Setting Do Not Disturb," on page 48. Forward Forwards calls coming to your personal address book. Getting Started Understanding Your Phone's Lines and Buttons 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function BlindXfer Performs a blind call by dialing the number that called you have entered, or the number... EditDial Edits a number before dialing. Copy Copies the selected item (for example, a number from ringing your group. Clear Deletes an entire text/number field. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 13
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... some menus, shows a list of configured items (for example, a list of missed calls. See "Parking a Call," on page 41. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 14 See "Putting a Call on Hold," on page 48. The call that is active until .... See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 65. See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 65. Join Connects a conference call . Getting Started Understanding Your Phone's Lines and Buttons 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons...
... some menus, shows a list of configured items (for example, a list of missed calls. See "Parking a Call," on page 41. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 14 See "Putting a Call on Hold," on page 48. The call that is active until .... See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 65. See "Using the Cisco SPA 525G2 With Your Bluetooth-Enabled Mobile Phone" on page 65. Join Connects a conference call . Getting Started Understanding Your Phone's Lines and Buttons 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons...
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...about a selected item. Using Keypad Shortcuts Use the keypad to reach the Call History menu, press the Setup button and press 2. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 15 XferLX Transfers existing active calls on page 48. See "Transferring Calls," on the... LCD screen. Unpark Connects to a parked call transfer. Using the Keypad and Buttons with Menus 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function Scan Scans for wireless networks or Bluetooth devices. Select Selects the highlighted item on page 42....
...about a selected item. Using Keypad Shortcuts Use the keypad to reach the Call History menu, press the Setup button and press 2. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 15 XferLX Transfers existing active calls on page 48. See "Transferring Calls," on the... LCD screen. Unpark Connects to a parked call transfer. Using the Keypad and Buttons with Menus 1 Table 2 Cisco SPA 525G/525G2 Softkey Buttons Button Function Scan Scans for wireless networks or Bluetooth devices. Select Selects the highlighted item on page 42....
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... ' < " * #/P Use the delChar softkey button to backspace and delete the last character. Available characters are shown in Fields Some fields on the IP phones require you would press 6 five times rapidly and then pause (for y). Getting Started Entering Numbers and Text in Fields 1 Entering Numbers and Text in... under that number. (For example, to enter "Mary," you to enter numbers and text using the keypad and/or softkey buttons. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 16 press 2 and then pause (for A), press 7 three times rapidly (for r), then ...
... ' < " * #/P Use the delChar softkey button to backspace and delete the last character. Available characters are shown in Fields Some fields on the IP phones require you would press 6 five times rapidly and then pause (for y). Getting Started Entering Numbers and Text in Fields 1 Entering Numbers and Text in... under that number. (For example, to enter "Mary," you to enter numbers and text using the keypad and/or softkey buttons. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 16 press 2 and then pause (for A), press 7 three times rapidly (for r), then ...
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... of headset may require different steps for your product to connect the phone to connect a headset: • For Bluetooth headsets: See the "Connecting Bluetooth Headsets" section on or off hook). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 17 For the latest supported... (such as Plantronics or Jabra): Follow the instructions for connection. Using Wired and Wireless Headsets The SPA IP Phones support headsets from different manufacturers. Getting Started Using Phone Hardware and Accessories 1 Using Phone Hardware and Accessories Using the Speakerphone The SPA...
... of headset may require different steps for your product to connect the phone to connect a headset: • For Bluetooth headsets: See the "Connecting Bluetooth Headsets" section on or off hook). Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 17 For the latest supported... (such as Plantronics or Jabra): Follow the instructions for connection. Using Wired and Wireless Headsets The SPA IP Phones support headsets from different manufacturers. Getting Started Using Phone Hardware and Accessories 1 Using Phone Hardware and Accessories Using the Speakerphone The SPA...
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Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 18 STEP 3 Select Bluetooth Configuration. To configure the phone to work with Bluetooth devices such as headsets. STEP 2 Select User Preferences. Getting Started Using Phone Hardware and Accessories 1 • For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: Connecting Bluetooth Headsets Your phone is Bluetooth compatible and works with your headset, first enable Bluetooth: STEP 1 Press the Setup button.
Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 18 STEP 3 Select Bluetooth Configuration. To configure the phone to work with Bluetooth devices such as headsets. STEP 2 Select User Preferences. Getting Started Using Phone Hardware and Accessories 1 • For wired headsets: Connect the 2.5mm connector from the headset into the headset port on the right side of the IP phone as shown in the following graphic: Connecting Bluetooth Headsets Your phone is Bluetooth compatible and works with your headset, first enable Bluetooth: STEP 1 Press the Setup button.
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... key to turn Bluetooth On. Choose this option if you will not use the Cisco SPA 525G2 with a Bluetoothenabled mobile phone. • Both-Your Cisco SPA 525G2 will pair with your mobile phone.) Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 19 STEP 2 Press the Setup button...headset: STEP 1 Enable Bluetooth as described above. Getting Started Using Phone Hardware and Accessories 1 STEP 4 With Bluetooth selected, press the Right Arrow key to choose one of the following: • Phone-Your Cisco SPA 525G2 will use a Bluetooth headset, or operate with your ...
... key to turn Bluetooth On. Choose this option if you will not use the Cisco SPA 525G2 with a Bluetoothenabled mobile phone. • Both-Your Cisco SPA 525G2 will pair with your mobile phone.) Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 19 STEP 2 Press the Setup button...headset: STEP 1 Enable Bluetooth as described above. Getting Started Using Phone Hardware and Accessories 1 STEP 4 With Bluetooth selected, press the Right Arrow key to choose one of the following: • Phone-Your Cisco SPA 525G2 will use a Bluetooth headset, or operate with your ...
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... to edit the profile. STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to use a Bluetooth headset, make sure your Bluetooth headset. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 20 STEP 8 In the list of found devices list. Getting Started Using... devices are in range of the Cisco SPA 525G2, the order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and the device with a higher priority is powered on and has Bluetooth activated, and retry the scan. Using a Headset with Your IP Phone NOTE Steps to enter the profile ...
... to edit the profile. STEP 6 Scroll to Bluetooth Profiles and press the Right Arrow key to use a Bluetooth headset, make sure your Bluetooth headset. Cisco Small Business IP Phone SPA 525G/SPA 525G2 User Guide (SIP) 20 STEP 8 In the list of found devices list. Getting Started Using... devices are in range of the Cisco SPA 525G2, the order of devices in the Bluetooth Configuration > Bluetooth Profiles list is used, and the device with a higher priority is powered on and has Bluetooth activated, and retry the scan. Using a Headset with Your IP Phone NOTE Steps to enter the profile ...
