Network Setup Troubleshooting
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... Guide. ENGLISH Network Setup Troubleshooting This manual mainly describes problems you encounter a problem after the Network Environment is Changed • Names of functions, etc. is Displayed P.2 Check Access Point to Be Used Screen is Displayed P.3 Check Settings Screen is Displayed P.3 Set Printer IP Address Screen is Displayed P.4 The Machine is Not Displayed (Detected) on your problem and follow the solution. Screens are used in this manual depending on the Detected Printers List Screen P.5 WPS WCN Additional Computers Setup Set Up New Printer...
... Guide. ENGLISH Network Setup Troubleshooting This manual mainly describes problems you encounter a problem after the Network Environment is Changed • Names of functions, etc. is Displayed P.2 Check Access Point to Be Used Screen is Displayed P.3 Check Settings Screen is Displayed P.3 Set Printer IP Address Screen is Displayed P.4 The Machine is Not Displayed (Detected) on your problem and follow the solution. Screens are used in this manual depending on the Detected Printers List Screen P.5 WPS WCN Additional Computers Setup Set Up New Printer...
Network Setup Troubleshooting
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... following Check 1 to 3, follow "Connection Checklist" on , then click Connect (A). Glossary • Network Key A password required to set the security software to always allow access. C D Check 2 Turn off the access point, turn it back on B page 11, then click Connect (A). It protects computers and corporate networks against unauthorized access, or restricts unauthorized access to the right, then press the Black button or the Color button. To print the Network Configuration Page, press the Maintenance button 11 times to display...
... following Check 1 to 3, follow "Connection Checklist" on , then click Connect (A). Glossary • Network Key A password required to set the security software to always allow access. C D Check 2 Turn off the access point, turn it back on B page 11, then click Connect (A). It protects computers and corporate networks against unauthorized access, or restricts unauthorized access to the right, then press the Black button or the Color button. To print the Network Configuration Page, press the Maintenance button 11 times to display...
MP495 series Getting Started
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.../Output) Gray: 16 bit/8 bit Color: 48 bit/24 bit (RGB each 384 nozzles) Copy Specifications Multiple copy 1-9, 20 pages Reduction/Enlargement Fit-to install Easy-WebPrint EX. Mac OS X on the installation environment and location. Windows XP 64bit version - Security: WEP (64/128 bits) WPA-PSK (TKIP/AES) WPA2-PSK (TKIP/AES) Setup: WCN (WCN-NET) WPS (Push button configuration/PIN code method) Other Features: Administration password...
.../Output) Gray: 16 bit/8 bit Color: 48 bit/24 bit (RGB each 384 nozzles) Copy Specifications Multiple copy 1-9, 20 pages Reduction/Enlargement Fit-to install Easy-WebPrint EX. Mac OS X on the installation environment and location. Windows XP 64bit version - Security: WEP (64/128 bits) WPA-PSK (TKIP/AES) WPA2-PSK (TKIP/AES) Setup: WCN (WCN-NET) WPS (Push button configuration/PIN code method) Other Features: Administration password...
Manual
Page 9
... the [ +] button again to return to "Troubleshooting" in order) When an error occurs E and number appear alternately. The number 1 appears on the LED normally when turning on the LED increases by one . For details on the error codes, refer to " Troubleshooting" in progress, the number on -screen manual: Advanced Guide . While the Scanning Unit (Cover) is set to indicate the remaining number of copies (flashing) While printing, scanning, or performing maintenance operations (flashing in...
... the [ +] button again to return to "Troubleshooting" in order) When an error occurs E and number appear alternately. The number 1 appears on the LED normally when turning on the LED increases by one . For details on the error codes, refer to " Troubleshooting" in progress, the number on -screen manual: Advanced Guide . While the Scanning Unit (Cover) is set to indicate the remaining number of copies (flashing) While printing, scanning, or performing maintenance operations (flashing in...
Manual
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... Load . Are the necessary software applications (MP Drivers and MP Navigator EX) installed? Prepare for Scanning with MP Navigator EX? To save scanned data on the power. Preparing for scanning. (1) Turn on a computer via network, perform scanning from the computer. Install MP Drivers and MP Navigator EX from the computer, refer to the settings specified with the USB cable using the Operation Panel. Press the SCAN button to the on-screen manual: Advanced Guide...
... Load . Are the necessary software applications (MP Drivers and MP Navigator EX) installed? Prepare for Scanning with MP Navigator EX? To save scanned data on the power. Preparing for scanning. (1) Turn on a computer via network, perform scanning from the computer. Install MP Drivers and MP Navigator EX from the computer, refer to the settings specified with the USB cable using the Operation Panel. Press the SCAN button to the on-screen manual: Advanced Guide...
Manual
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... machine, manuals, and online product information. Set up Solution Menu EX or the machine. To install them, select them in Category Menu Area of the machine. Click a menu in Function Icon Area of Main Screen. Use Scanner Scan photos or documents. Note Install Solution Menu EX, the on Easy-WebPrint EX, a software application for printing. Menus are displayed in Custom Install. Canon Web Service Download content or materials from the website for printing web pages, is also included. Photo Print Print photos...
... machine, manuals, and online product information. Set up Solution Menu EX or the machine. To install them, select them in Category Menu Area of the machine. Click a menu in Function Icon Area of Main Screen. Use Scanner Scan photos or documents. Note Install Solution Menu EX, the on Easy-WebPrint EX, a software application for printing. Menus are displayed in Custom Install. Canon Web Service Download content or materials from the website for printing web pages, is also included. Photo Print Print photos...
Manual
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... be used for making copies when selecting the media type with the paper for detailed information on the printable side and notes on the page sizes available for photo or document. Media type settings - For information on handling paper. Note The Model Number of Canon genuine paper is not sold in brackets. Paper is shown in the US by name. Media type settings - We recommend the use of Canon genuine paper for the best print results. Envelopes - Paper Output Tray load limit...
... be used for making copies when selecting the media type with the paper for detailed information on the printable side and notes on the page sizes available for photo or document. Media type settings - For information on handling paper. Note The Model Number of Canon genuine paper is not sold in brackets. Paper is shown in the US by name. Media type settings - We recommend the use of Canon genuine paper for the best print results. Envelopes - Paper Output Tray load limit...
Manual
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... lines are misaligned or print results are installed correctly. See Replacing Procedure. Increasing the print quality in the pattern: After cleaning the Print Head, print and examine the nozzle check pattern. See Examining the Nozzle Check Pattern. This can cause trouble with the FINE Cartridges. If there are probably clogged. For details, refer to the on the bottom of 759 pages Advanced Guide Troubleshooting Contents > Routine Maintenance...
... lines are misaligned or print results are installed correctly. See Replacing Procedure. Increasing the print quality in the pattern: After cleaning the Print Head, print and examine the nozzle check pattern. See Examining the Nozzle Check Pattern. This can cause trouble with the FINE Cartridges. If there are probably clogged. For details, refer to the on the bottom of 759 pages Advanced Guide Troubleshooting Contents > Routine Maintenance...
Manual
Page 85
... Auto Scan Mode Slow Scanning Speed "There is not enough memory." Turn the printer off and then on again. Then contact the service center. Message Is Displayed Computer Stops Operating during Scanning Scanner Does Not Work After Upgrading Windows Software Problems E-mail Software Program You Want to the Position for more detail. Is Displayed Error Regarding the Power Cord Being Unplugged Is Displayed Writing Error/Output Error/Communication Error Other Error Messages The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed For Windows Users Printer Status...
... Auto Scan Mode Slow Scanning Speed "There is not enough memory." Turn the printer off and then on again. Then contact the service center. Message Is Displayed Computer Stops Operating during Scanning Scanner Does Not Work After Upgrading Windows Software Problems E-mail Software Program You Want to the Position for more detail. Is Displayed Error Regarding the Power Cord Being Unplugged Is Displayed Writing Error/Output Error/Communication Error Other Error Messages The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed For Windows Users Printer Status...
Manual
Page 314
...Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode Performing Maintenance from a Computer Cleaning the Print Heads Cleaning the Paper Feed Rollers Aligning the Print Head Position Checking the Print Head Nozzles Cleaning Inside the Machine Overview of the Printer Driver Canon IJ Printer Driver XPS Printer Driver How to Open the Printer Driver Setup Window Maintenance Tab Canon IJ Status Monitor Canon IJ Preview Updating the MP Drivers Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing...
...Setting the Ink Cartridge to be Used Managing the Machine Power Reducing the Machine Noise Changing the Machine Operation Mode Performing Maintenance from a Computer Cleaning the Print Heads Cleaning the Paper Feed Rollers Aligning the Print Head Position Checking the Print Head Nozzles Cleaning Inside the Machine Overview of the Printer Driver Canon IJ Printer Driver XPS Printer Driver How to Open the Printer Driver Setup Window Maintenance Tab Canon IJ Status Monitor Canon IJ Preview Updating the MP Drivers Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing...
Manual
Page 319
... machine. When Errors Occur The Canon IJ Status Monitor is low). Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when data is not printing, open the printer driver setup window and click View Printer Status... Click the button of paper or if the ink is automatically displayed if an error occurs (e.g., if the printer runs out of the status monitor displayed on the country or region where you are using the XPS printer driver, replace "Canon...
... machine. When Errors Occur The Canon IJ Status Monitor is low). Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when data is not printing, open the printer driver setup window and click View Printer Status... Click the button of paper or if the ink is automatically displayed if an error occurs (e.g., if the printer runs out of the status monitor displayed on the country or region where you are using the XPS printer driver, replace "Canon...
Manual
Page 393
... normal-size (100%), some images may take time depending on the Advanced tab to Start printing immediately. Select Spool print documents so program finishes printing faster. 5. The printer properties dialog box opens. 4. Page top Click Print. In that case, select Auto to resize the print in the confirmation window for the printer status, click printer icon on the Advanced tab to the paper size. 4. Windows Vista/Windows XP: 1. Click Printer (Windows XP: Printers and Faxes...
... normal-size (100%), some images may take time depending on the Advanced tab to Start printing immediately. Select Spool print documents so program finishes printing faster. 5. The printer properties dialog box opens. 4. Page top Click Print. In that case, select Auto to resize the print in the confirmation window for the printer status, click printer icon on the Advanced tab to the paper size. 4. Windows Vista/Windows XP: 1. Click Printer (Windows XP: Printers and Faxes...
Manual
Page 565
... Software > ScanGear (Scanner Driver) Screens > Color Settings Tab S811 Color Settings Tab On the Color Settings tab, you can specify the following . None Select this to vividly reproduce the tone of a document on the screen. You can select one when Color Mode is Color. - Defaults: Returns to disable color correction provided by ScanGear (scanner driver). Color Settings Tab Page 565 of 759 pages Advanced Guide > Scanning > Scanning with optimum correction for the monitor, printer and application settings. Color Adjustment Buttons...
... Software > ScanGear (Scanner Driver) Screens > Color Settings Tab S811 Color Settings Tab On the Color Settings tab, you can specify the following . None Select this to vividly reproduce the tone of a document on the screen. You can select one when Color Mode is Color. - Defaults: Returns to disable color correction provided by ScanGear (scanner driver). Color Settings Tab Page 565 of 759 pages Advanced Guide > Scanning > Scanning with optimum correction for the monitor, printer and application settings. Color Adjustment Buttons...
Manual
Page 610
... Copying/Printing Stops Before It Is Completed Machine Moves But Ink Is Not Ejected Printing Speed Is Not as Fast as Expected FINE Cartridge Holder Does Not Move to the Position for Replacing Paper Does Not Feed Properly Paper Jams Message Appears on the Computer Screen For Windows Users Problems with Scanning Software Problems MP Navigator EX Problems If You Cannot Resolve the Problem FAQs Instructions for Use (Printer Driver) General Notes (Scanner Driver) Page 610 of 759 pages Page...
... Copying/Printing Stops Before It Is Completed Machine Moves But Ink Is Not Ejected Printing Speed Is Not as Fast as Expected FINE Cartridge Holder Does Not Move to the Position for Replacing Paper Does Not Feed Properly Paper Jams Message Appears on the Computer Screen For Windows Users Problems with Scanning Software Problems MP Navigator EX Problems If You Cannot Resolve the Problem FAQs Instructions for Use (Printer Driver) General Notes (Scanner Driver) Page 610 of 759 pages Page...
Manual
Page 620
... displayed, double-click MSETUP4.EXE. If you use the machine over LAN, refer to proceed beyond the Printer Connection screen: Cannot Install the MP Drivers Page 620 of the CD-ROM are displayed. If other discs are unable to the setup manual. In this case, contact the service center. In Windows XP, click Start then My Computer. 2. Double-click the CD-ROM icon on the displayed window...
... displayed, double-click MSETUP4.EXE. If you use the machine over LAN, refer to proceed beyond the Printer Connection screen: Cannot Install the MP Drivers Page 620 of the CD-ROM are displayed. If other discs are unable to the setup manual. In this case, contact the service center. In Windows XP, click Start then My Computer. 2. Double-click the CD-ROM icon on the displayed window...
Manual
Page 629
... the printer driver setup window. Check 3: When a FINE Cartridge runs out of 759 pages Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Colors Are Unclear U314 Colors Are Unclear Check 1: Enable color correction. Therefore, colors of printing results may improve color. Check 2: Is the FINE Cartridge installed properly? Open the Scanning Unit (Cover), open the Ink Cartridge Locking Cover, then close the Ink Cartridge Locking Cover, push the Ink Cartridge Locking Cover until it with a new one. If the problem is not resolved after performing the Print Head...
... the printer driver setup window. Check 3: When a FINE Cartridge runs out of 759 pages Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Colors Are Unclear U314 Colors Are Unclear Check 1: Enable color correction. Therefore, colors of printing results may improve color. Check 2: Is the FINE Cartridge installed properly? Open the Scanning Unit (Cover), open the Ink Cartridge Locking Cover, then close the Ink Cartridge Locking Cover, push the Ink Cartridge Locking Cover until it with a new one. If the problem is not resolved after performing the Print Head...
Manual
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Software Problems Page 671 of 759 pages Advanced Guide > Troubleshooting > Software Problems S930 Software Problems E-mail Software Program You Want to Use Does Not Appear in the Screen for Selecting an E-mail Software Program Scanned Image Is Printed Enlarged (Reduced) Scanned Image Is Enlarged (Reduced) on the Computer Monitor Scanned Image Does Not Open Page top
Software Problems Page 671 of 759 pages Advanced Guide > Troubleshooting > Software Problems S930 Software Problems E-mail Software Program You Want to Use Does Not Appear in the Screen for Selecting an E-mail Software Program Scanned Image Is Printed Enlarged (Reduced) Scanned Image Is Enlarged (Reduced) on the Computer Monitor Scanned Image Does Not Open Page top
Manual
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MP Navigator EX Problems Page 676 of 759 pages Advanced Guide > Troubleshooting > MP Navigator EX Problems S940 MP Navigator EX Problems Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning Using the Operation Panel Document Is Placed Correctly, but the Scanned Image Is Slanted Document Is Placed Correctly, but the Orientation Changes in the Scanned Image Page top
MP Navigator EX Problems Page 676 of 759 pages Advanced Guide > Troubleshooting > MP Navigator EX Problems S940 MP Navigator EX Problems Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning Using the Operation Panel Document Is Placed Correctly, but the Scanned Image Is Slanted Document Is Placed Correctly, but the Orientation Changes in the Scanned Image Page top
Manual
Page 681
... the power cord from the outlet and contact the seller or the service center. If You Cannot Resolve the Problem Page 681 of 759 pages Advanced Guide > Troubleshooting > If You Cannot Resolve the Problem U151 If You Cannot Resolve the Problem If you tried to repair or disassemble the machine yourself. Serial number: please refer to the setup manual Details of the machine or the service center...
... the power cord from the outlet and contact the seller or the service center. If You Cannot Resolve the Problem Page 681 of 759 pages Advanced Guide > Troubleshooting > If You Cannot Resolve the Problem U151 If You Cannot Resolve the Problem If you tried to repair or disassemble the machine yourself. Serial number: please refer to the setup manual Details of the machine or the service center...
Manual
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... the machine. Some applications do not support continuous scanning of the OS. Scanner Driver Restrictions When using the NTFS file system, the TWAIN data source may not resume correctly from sleep or standby mode. Use the default display font size of multiple documents. Otherwise, software screens may fail if the computer has resumed from standby mode. Scanning may not appear correctly. Turn on Use If you start Media Center included in Windows XP Media...
... the machine. Some applications do not support continuous scanning of the OS. Scanner Driver Restrictions When using the NTFS file system, the TWAIN data source may not resume correctly from sleep or standby mode. Use the default display font size of multiple documents. Otherwise, software screens may fail if the computer has resumed from standby mode. Scanning may not appear correctly. Turn on Use If you start Media Center included in Windows XP Media...
