Network Setup Troubleshooting
Page 2
... from this manual. Description for Macintosh users. Screens are used in this manual depending on the Detected Printers List Screen P.5 WPS WCN Additional Computers Setup Set Up New Printer Screen is Not Displayed (Detected) on your problem and follow the solution. Problems during Network Setup P.7... Used Screen is Displayed P.3 Check Settings Screen is Displayed P.3 Set Printer IP Address Screen is Displayed P.4 The Machine is Displayed P.6 Reference Information Configuring Wireless LAN Settings Manually Restoring the Machine's Default LAN Settings to Perform Setup...
... from this manual. Description for Macintosh users. Screens are used in this manual depending on the Detected Printers List Screen P.5 WPS WCN Additional Computers Setup Set Up New Printer Screen is Not Displayed (Detected) on your problem and follow the solution. Problems during Network Setup P.7... Used Screen is Displayed P.3 Check Settings Screen is Displayed P.3 Set Printer IP Address Screen is Displayed P.4 The Machine is Displayed P.6 Reference Information Configuring Wireless LAN Settings Manually Restoring the Machine's Default LAN Settings to Perform Setup...
Network Setup Troubleshooting
Page 5
...IP Address, Subnet Mask, and Default Gateway or Router (D). 3 Click Connect (A). A message may appear on the computer monitor warning that Canon software is active. • For details on how to check the settings of the access point, refer to access the network. C D Check... to specify for each network device. • MAC address filtering A function to block access from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand. • Firewall A system to use computers connected to corporate ...
...IP Address, Subnet Mask, and Default Gateway or Router (D). 3 Click Connect (A). A message may appear on the computer monitor warning that Canon software is active. • For details on how to check the settings of the access point, refer to access the network. C D Check... to specify for each network device. • MAC address filtering A function to block access from unauthorized wireless devices by saving the MAC addresses of specific wireless devices (computers, printers, etc.) to the access point beforehand. • Firewall A system to use computers connected to corporate ...
Network Setup Troubleshooting
Page 6
...to change the settings of the access point, refer to a network, perform setup again by following the procedures from "6 Set Up a Wireless Connection" in the printed manual: Getting Started. The Machine is not connected to the manual supplied with the access point or contact its... or network device connected to a network. • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Subnet mask A number used to distinguish the network and host portions of an IP address....
...to change the settings of the access point, refer to a network, perform setup again by following the procedures from "6 Set Up a Wireless Connection" in the printed manual: Getting Started. The Machine is not connected to the manual supplied with the access point or contact its... or network device connected to a network. • DHCP function A function to automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Subnet mask A number used to distinguish the network and host portions of an IP address....
Network Setup Troubleshooting
Page 7
... automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to an access point. To print the Network Configuration... device connected to a network. • IP address filtering A function to allow or block traffic from "6 Set Up a Wireless Connection" in the printed manual: Getting Started. WPS WCN Additional Computers Setup Refer to the manual supplied with the access point ...
... automatically assign required information (IP address, etc.) to computers, printers or other devices connected to the network. • Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to an access point. To print the Network Configuration... device connected to a network. • IP address filtering A function to allow or block traffic from "6 Set Up a Wireless Connection" in the printed manual: Getting Started. WPS WCN Additional Computers Setup Refer to the manual supplied with the access point ...
Network Setup Troubleshooting
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...other devices connected to the network. • Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to "6 Set Up a Wireless Connection" in another way. Check the access point settings, then configure WPS settings again. • ...For details on how to check the settings of the machine, refer to "Wireless Setup Using WPS (Wi-Fi ...
...other devices connected to the network. • Privacy separator feature A function to prevent communication between multiple wireless devices (such as computers and printers) connected to "6 Set Up a Wireless Connection" in another way. Check the access point settings, then configure WPS settings again. • ...For details on how to check the settings of the machine, refer to "Wireless Setup Using WPS (Wi-Fi ...
MP495 series Getting Started
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...or Windows XP pre-installed. • Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Mac OS X v.10.5 or lower to Mac OS X v.10.6, install software bundled with the Canon inkjet printer. • Internet Explorer 7 or later is fully upwardly compatible with USB ...1.1, it can be used at minimum. Interface USB Port: Hi-Speed USB *1 LAN Port: Wireless LAN: IEEE802.11n/IEEE802.11g/IEEE802.11b *2 *1 A ...
...or Windows XP pre-installed. • Windows: Uninstall software bundled with the Canon inkjet printer before upgrading from Mac OS X v.10.5 or lower to Mac OS X v.10.6, install software bundled with the Canon inkjet printer. • Internet Explorer 7 or later is fully upwardly compatible with USB ...1.1, it can be used at minimum. Interface USB Port: Hi-Speed USB *1 LAN Port: Wireless LAN: IEEE802.11n/IEEE802.11g/IEEE802.11b *2 *1 A ...
Manual
Page 718
... Information Displays the Network Information dialog box to the latest information. It may take several minutes to confirm the printer connection status and wireless communication status. Important To change the printer's network settings using the Canon IJ Network Tool, it must be connected via a LAN. If Not Found is displayed for the status, make...
... Information Displays the Network Information dialog box to the latest information. It may take several minutes to confirm the printer connection status and wireless communication status. Important To change the printer's network settings using the Canon IJ Network Tool, it must be connected via a LAN. If Not Found is displayed for the status, make...
Manual
Page 720
... you for confirmation before the settings are sent to the printer. Start up Canon IJ Network Tool 3. Follow the procedure below to deactivate Wireless LAN, then the Wi-Fi lamp goes off , Wireless LAN is displayed. 1. Click the Wireless LAN tab. Click OK after modifying the settings. 1. ... menu. 5. If you modify the wireless network settings of the printer, connect the printer and the computer with the machine after changing configuration. Press the Maintenance button repeatedly until the LED displays as follows. 2. Starting up the Canon IJ Network Tool. Make sure that ...
... you for confirmation before the settings are sent to the printer. Start up Canon IJ Network Tool 3. Follow the procedure below to deactivate Wireless LAN, then the Wi-Fi lamp goes off , Wireless LAN is displayed. 1. Click the Wireless LAN tab. Click OK after modifying the settings. 1. ... menu. 5. If you modify the wireless network settings of the printer, connect the printer and the computer with the machine after changing configuration. Press the Maintenance button repeatedly until the LED displays as follows. 2. Starting up the Canon IJ Network Tool. Make sure that ...
Manual
Page 721
...For details on WEP setting: WEP Details dialog box For details on your wireless LAN router or access point. Important If all encryption types of the wireless LAN is a risk of 759 pages Infrastructure Connects the printer to the wireless LAN with a USB cable temporarily to disable encryption. How to Set .... The SSID is displayed automatically. Search dialog box Note When the Canon IJ Network Tool runs over a LAN, the button is displayed automatically. If a WPA or WPA2 key has not been set to the printer. Configuration The detailed settings dialog box is displayed to select an access...
...For details on WEP setting: WEP Details dialog box For details on your wireless LAN router or access point. Important If all encryption types of the wireless LAN is a risk of 759 pages Infrastructure Connects the printer to the wireless LAN with a USB cable temporarily to disable encryption. How to Set .... The SSID is displayed automatically. Search dialog box Note When the Canon IJ Network Tool runs over a LAN, the button is displayed automatically. If a WPA or WPA2 key has not been set to the printer. Configuration The detailed settings dialog box is displayed to select an access...
Manual
Page 722
... Sheet Page 722 of 759 pages Use next IP address If no DHCP server functionality is available in SSID on the Wireless LAN sheet. Blank: No encryption WEP: WEP is set WPA: WPA is set to use different encryption methods) are displayed grayed out and cannot be ...configured. Update Click to update the list of access points when your setup where you use the printer or you want to use a particular IP address, select this machine (including those configured to use the same encryption settings set WPA2: WPA2 is not...
... Sheet Page 722 of 759 pages Use next IP address If no DHCP server functionality is available in SSID on the Wireless LAN sheet. Blank: No encryption WEP: WEP is set WPA: WPA is set to use different encryption methods) are displayed grayed out and cannot be ...configured. Update Click to update the list of access points when your setup where you use the printer or you want to use a particular IP address, select this machine (including those configured to use the same encryption settings set WPA2: WPA2 is not...
Manual
Page 723
... Length 64 bit 128 bit Key Format ASCII 5 characters 13 characters Hexadecimal (Hex) 10 digits 26 digits 2. Important If the printer cannot communicate with the computer after the encryption type of the access point. 1. WEP Key Enter the same key as the one set to the ... Length Select either ASCII or Hex. 4. Key ID Select the Key ID (index) set to the setting of 759 pages Specify the printer WEP settings. Changing the Settings in the Wireless LAN Sheet WEP Details dialog box Page 723 of the access point. Key Format Select either 64 bit or 128 bit. 3.
... Length 64 bit 128 bit Key Format ASCII 5 characters 13 characters Hexadecimal (Hex) 10 digits 26 digits 2. Important If the printer cannot communicate with the computer after the encryption type of the access point. 1. WEP Key Enter the same key as the one set to the ... Length Select either ASCII or Hex. 4. Key ID Select the Key ID (index) set to the setting of 759 pages Specify the printer WEP settings. Changing the Settings in the Wireless LAN Sheet WEP Details dialog box Page 723 of the access point. Key Format Select either 64 bit or 128 bit. 3.
Manual
Page 724
..., your computer may not be able to change the wireless network settings of the printer, connect the printer and the computer with the machine after modifying the settings. Click Change Settings. 1. Starting up the Canon IJ Network Tool. Select Use WPA or Use WPA2 in Printers. 3. This machine supports the PSK authentication method. 2. Start up...
..., your computer may not be able to change the wireless network settings of the printer, connect the printer and the computer with the machine after modifying the settings. Click Change Settings. 1. Starting up the Canon IJ Network Tool. Select Use WPA or Use WPA2 in Printers. 3. This machine supports the PSK authentication method. 2. Start up...
Manual
Page 728
... Communication > Changing and Confirming Network Settings > Monitoring Wireless Network Status N018 Monitoring Wireless Network Status 1. Start up Canon IJ Network Tool 2. Starting up the Canon IJ Network Tool. Link Quality Indicates the signal quality... excluding the noise while communicating, ranging from 0% to the wireless network device. 3. Important If the indicated value is displayed in Printers. 3. Follow the instructions on Overall Network Performance, move your printer...
... Communication > Changing and Confirming Network Settings > Monitoring Wireless Network Status N018 Monitoring Wireless Network Status 1. Start up Canon IJ Network Tool 2. Starting up the Canon IJ Network Tool. Link Quality Indicates the signal quality... excluding the noise while communicating, ranging from 0% to the wireless network device. 3. Important If the indicated value is displayed in Printers. 3. Follow the instructions on Overall Network Performance, move your printer...
Manual
Page 729
... of the printer using Canon IJ Network Tool, activate Wireless LAN in Printers. 3. Page top Select Maintenance from a computer over network may become impossible. Click Initialize to display the Initialize Settings dialog box and click Yes to activate Wireless LAN. 1. Do not turn off the printer during initialization.... the LED displays as follows. 2. Select the printer in advance. Note You can change the network settings using Canon IJ Network Tool with USB connection after initializing the LAN settings. To use the machine over wireless LAN will break the connection, so refer to...
... of the printer using Canon IJ Network Tool, activate Wireless LAN in Printers. 3. Page top Select Maintenance from a computer over network may become impossible. Click Initialize to display the Initialize Settings dialog box and click Yes to activate Wireless LAN. 1. Do not turn off the printer during initialization.... the LED displays as follows. 2. Select the printer in advance. Note You can change the network settings using Canon IJ Network Tool with USB connection after initializing the LAN settings. To use the machine over wireless LAN will break the connection, so refer to...
Manual
Page 731
...IP address and SSID. The machine starts printing the network setting information. Item Explanations of the item Setting Wireless LAN Wireless LAN Enable/Disable Link Status Status of the Wireless LAN Active/Inactive MAC Address MAC Address XX:XX:XX:XX:XX:XX SSID SSID SSID of the.... 4. Load a sheet of the Security Protocol ESP/ESP & AH/AH WPS PIN CODE WPS PIN CODE XXXXXXXX (Up to 8 characters) Printer Name Printer name Printer name (Up to 15 characters) WSD WSD setting Enable/Disable WSD Timeout Timeout 1/5/10/15/20 [min] LLTD LLTD setting Enable/Disable Press...
...IP address and SSID. The machine starts printing the network setting information. Item Explanations of the item Setting Wireless LAN Wireless LAN Enable/Disable Link Status Status of the Wireless LAN Active/Inactive MAC Address MAC Address XX:XX:XX:XX:XX:XX SSID SSID SSID of the.... 4. Load a sheet of the Security Protocol ESP/ESP & AH/AH WPS PIN CODE WPS PIN CODE XXXXXXXX (Up to 8 characters) Printer Name Printer name Printer name (Up to 15 characters) WSD WSD setting Enable/Disable WSD Timeout Timeout 1/5/10/15/20 [min] LLTD LLTD setting Enable/Disable Press...
Manual
Page 737
Check 2: If you are performing MAC address filtering or IP address filtering at the access point, confirm that set it up the printer, see Changing the Settings in the Network Cannot Communicate with the Machine After Applying MAC/IP Address Filtering or Entering a WEP/WPA/... with the Machine with USB Connection Cannot Communicate with the Machine over the Network The Machine Cannot Be Detected in the Wireless LAN Sheet. Normally, select Auto for the printer again after confirming a valid IP address is assigned to the computer. For the procedures to the manual of your computer...
Check 2: If you are performing MAC address filtering or IP address filtering at the access point, confirm that set it up the printer, see Changing the Settings in the Network Cannot Communicate with the Machine After Applying MAC/IP Address Filtering or Entering a WEP/WPA/... with the Machine with USB Connection Cannot Communicate with the Machine over the Network The Machine Cannot Be Detected in the Wireless LAN Sheet. Normally, select Auto for the printer again after confirming a valid IP address is assigned to the computer. For the procedures to the manual of your computer...
Manual
Page 738
...the encryption type of other access points. Press the Color button. The wireless channel to the printer. Make sure that the machine is valid to communicate with those of the printer was switched, make your wireless network device to the access point is turned on the Access Point ...If the printer cannot communicate with the machine and the computer. When Encryption Is Enabled, Cannot Communicate...
...the encryption type of other access points. Press the Color button. The wireless channel to the printer. Make sure that the machine is valid to communicate with those of the printer was switched, make your wireless network device to the access point is turned on the Access Point ...If the printer cannot communicate with the machine and the computer. When Encryption Is Enabled, Cannot Communicate...
Manual
Page 739
...the computer are identical with the Machine over the Network Check 1: Make sure that the valid wireless channel is no obstruction. Adjust the location of the printer driver. Check 8: Make sure that there is selected in your network device or contact its ...manufacturer to be used . Check 5: Make sure that the channel set them up the Canon IJ Network Tool while printing. Follow the procedure below to Check 5: Make sure that the radio status is valid to activate Wireless...
...the computer are identical with the Machine over the Network Check 1: Make sure that the valid wireless channel is no obstruction. Adjust the location of the printer driver. Check 8: Make sure that there is selected in your network device or contact its ...manufacturer to be used . Check 5: Make sure that the channel set them up the Canon IJ Network Tool while printing. Follow the procedure below to Check 5: Make sure that the radio status is valid to activate Wireless...
Manual
Page 740
...device such as a microwave oven using the same frequency bandwidth as the wireless station. Wireless communication between the access point and the machine. Locate the machine within the effective range for the printer again. Place the wireless devices as far away from the interference source as far away from ...the access point. For placement: Make sure that there is no source of the access point. There may appear warning that Canon software is attempting to...
...device such as a microwave oven using the same frequency bandwidth as the wireless station. Wireless communication between the access point and the machine. Locate the machine within the effective range for the printer again. Place the wireless devices as far away from the interference source as far away from ...the access point. For placement: Make sure that there is no source of the access point. There may appear warning that Canon software is attempting to...
Manual
Page 741
...Canon software is attempting to the LAN side (same network segment). Page top If the firewall function of your security software is turned on, a message may appear warning that the firewall of 759 pages possible. Check 13: When using any programs that the network settings of the printer... environment, check their settings. Check 11: Make sure that the computer can communicate with the printer and the access point over the wireless LAN. If using a router, connect the printer and computer to access the network. Some programs will enable a firewall by default. Make sure...
...Canon software is attempting to the LAN side (same network segment). Page top If the firewall function of your security software is turned on, a message may appear warning that the firewall of 759 pages possible. Check 13: When using any programs that the network settings of the printer... environment, check their settings. Check 11: Make sure that the computer can communicate with the printer and the access point over the wireless LAN. If using a router, connect the printer and computer to access the network. Some programs will enable a firewall by default. Make sure...