Users Manual - English
Page 9
...extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...... MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
...extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ...113 Cleaning the corona wire...... MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
Users Manual - English
Page 11
... not a standard accessory. DO NOT connect the interface cable at this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is done during the printer driver installation process. Purchase the appropriate cable for the interface you are using. USB cable...
... not a standard accessory. DO NOT connect the interface cable at this Printer1 1 1 1 Quick Setup Guide Printer CD-ROM AC Power Cord Drum Unit and Toner Cartridge Assembly Interface cable 1 The interface cable is done during the printer driver installation process. Purchase the appropriate cable for the interface you are using. USB cable...
Users Manual - English
Page 83
... to check items such as page counts, toner and drum status and the firmware version. For more information, see Chapter 10 of a locally connected or network connected printer. Many applications support this printer allows you to control text and graphics on the CD... required). For technical information about PostScript® commands, see Chapter 14 of laser printer. Web Based Management (web browser) 3 Web Based Management (web browser) is a utility for managing network connected Brother devices, using a standard web browser that is a utility for reporting warning ...
... to check items such as page counts, toner and drum status and the firmware version. For more information, see Chapter 10 of a locally connected or network connected printer. Many applications support this printer allows you to control text and graphics on the CD... required). For technical information about PostScript® commands, see Chapter 14 of laser printer. Web Based Management (web browser) 3 Web Based Management (web browser) is a utility for managing network connected Brother devices, using a standard web browser that is a utility for reporting warning ...
Users Manual - English
Page 86
... in one of the following states: No paper / Paper jam / Cover open 5) Status LED The Status LED will flash depending on . LED is on the printer status. 6) Job Cancel button 1 Job Cancel / ALL Job Cancel 7) Go button Wake-up / Error recovery / Form feed / Reprint The LED indications shown in the table... below are used in the illustrations in the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life. 4) Paper LED The Paper LED indicates...
... in one of the following states: No paper / Paper jam / Cover open 5) Status LED The Status LED will flash depending on . LED is on the printer status. 6) Job Cancel button 1 Job Cancel / ALL Job Cancel 7) Go button Wake-up / Error recovery / Form feed / Reprint The LED indications shown in the table... below are used in the illustrations in the back of the printer. 2) Toner LED The Toner LED indicates when the Toner is low or at the end of its life. 3) Drum LED The Drum LED indicates when the Drum is nearing the end of its life. 4) Paper LED The Paper LED indicates...
Users Manual - English
Page 88
... turn on for a few seconds until inside of its life. Toner low Indicates that the toner cartridge is near the end of the printer has cooled down The printer is either receiving data from the computer, processing data in memory. Wait for a long time and nothing has printed, press Go to print... the remaining data in memory or printing the data. Buy a new toner cartridge and have it back in the printer memory. Take the drum unit out of the machine and put it ready for when Replace Toner is on for 1 second and off for 1 second. See Toner...
... turn on for a few seconds until inside of its life. Toner low Indicates that the toner cartridge is near the end of the printer has cooled down The printer is either receiving data from the computer, processing data in memory. Wait for a long time and nothing has printed, press Go to print... the remaining data in memory or printing the data. Buy a new toner cartridge and have it back in the printer memory. Take the drum unit out of the machine and put it ready for when Replace Toner is on for 1 second and off for 1 second. See Toner...
Users Manual - English
Page 89
... is near the end of its life. See Replacing the drum unit on page 111. 79 No paper Put paper in the tray. Then press Go. See Printing on plain paper, bond paper and transparencies on ... paper, labels and envelopes on page 20 or Cleaning the paper pick-up roller on page 102. See Replacing the drum unit on page 102. LED Control Panel Printer status Drum life will turn on for 2 seconds and off for 3 seconds. 4 Replace drum Replace the drum with a new one . We recommend that you get a new...
... is near the end of its life. See Replacing the drum unit on page 111. 79 No paper Put paper in the tray. Then press Go. See Printing on plain paper, bond paper and transparencies on ... paper, labels and envelopes on page 20 or Cleaning the paper pick-up roller on page 102. See Replacing the drum unit on page 102. LED Control Panel Printer status Drum life will turn on for 2 seconds and off for 3 seconds. 4 Replace drum Replace the drum with a new one . We recommend that you get a new...
Users Manual - English
Page 91
... still shows the same error indication after you have cleaned the corona wire, replace the drum unit with a new one. LED Control Panel Printer status Front cover is open Close the front cover of the printer is full. See Solving print problems on page 91. Download full The download buffer of... Solving print problems on page 113. Add more memory to be cleaned. Drum error The corona wire needs to the printer. See Cleaning the corona wire on page 136. Memory full 4 The printer memory is full. See Installing extra memory on page 102. 81 Font full The font memory area...
... still shows the same error indication after you have cleaned the corona wire, replace the drum unit with a new one. LED Control Panel Printer status Front cover is open Close the front cover of the printer is full. See Solving print problems on page 91. Download full The download buffer of... Solving print problems on page 113. Add more memory to be cleaned. Drum error The corona wire needs to the printer. See Cleaning the corona wire on page 136. Memory full 4 The printer memory is full. See Installing extra memory on page 102. 81 Font full The font memory area...
Users Manual - English
Page 92
... . 4 If you see the service call indication shown above, turn off the printer power switch, wait a few seconds, and then turn it on again. If the error occurs again, call your dealer or Brother Customer Service. 82 LED error indication 4 LEDs Back Cover Toner Fuser unit failure ...1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off ...
... . 4 If you see the service call indication shown above, turn off the printer power switch, wait a few seconds, and then turn it on again. If the error occurs again, call your dealer or Brother Customer Service. 82 LED error indication 4 LEDs Back Cover Toner Fuser unit failure ...1 Main PCB failure Laser unit failure Main motor failure High voltage failure DIMM error FAN Failure Drum Paper Status 1 If this error occurs, turn off ...
Users Manual - English
Page 95
b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Windows® printer driver, click the Print Test Page button in . Using the printer driver 4 If you turn on the power switch. c Hold down until the Back Cover, Toner, 4 Drum and Paper LEDs light up. Make sure that the front ...cover is closed and the power cord is plugged in the General tab of the printer driver. 85 d Press Go again. Keep Go pressed down Go as you are...
b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Windows® printer driver, click the Print Test Page button in . Using the printer driver 4 If you turn on the power switch. c Hold down until the Back Cover, Toner, 4 Drum and Paper LEDs light up. Make sure that the front ...cover is closed and the power cord is plugged in the General tab of the printer driver. 85 d Press Go again. Keep Go pressed down Go as you are...
Users Manual - English
Page 97
Control Panel Print Fonts 4 You can print a list of the internal fonts using the control panel button or printer driver. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Brother's Windows® printer driver, you can print a list of the internal fonts by clicking the Print Fonts button in . c Hold down until...
Control Panel Print Fonts 4 You can print a list of the internal fonts using the control panel button or printer driver. b Make sure that the Back Cover, Toner, Drum and Paper LEDs are using the Brother's Windows® printer driver, you can print a list of the internal fonts by clicking the Print Fonts button in . c Hold down until...
Users Manual - English
Page 103
...Consumables Toner Cartridge See Toner cartridge on page 94. 6 Drum Unit See Drum unit on page 101. 93 Replacing the consumable items 6 You will be extremely hot. After you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in cold water... to avoid stains. 6 Be careful not to inhale toner. To prevent injury, when you have just used the printer, some internal parts of the printer will need to replace certain parts and clean the printer regularly. If you do this, you replace certain parts or clean the inside of the...
...Consumables Toner Cartridge See Toner cartridge on page 94. 6 Drum Unit See Drum unit on page 101. 93 Replacing the consumable items 6 You will be extremely hot. After you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in cold water... to avoid stains. 6 Be careful not to inhale toner. To prevent injury, when you have just used the printer, some internal parts of the printer will need to replace certain parts and clean the printer regularly. If you do this, you replace certain parts or clean the inside of the...
Users Manual - English
Page 106
Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of the drum unit. 96 c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in case you accidentally spill or scatter toner. 6 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. b Take out the drum unit and toner cartridge assembly.
Routine Maintenance IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a piece of the drum unit. 96 c Push down the blue lock lever and take the toner cartridge out of disposable paper or cloth in case you accidentally spill or scatter toner. 6 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. b Take out the drum unit and toner cartridge assembly.
Users Manual - English
Page 108
..., DO NOT touch the shaded parts shown in the printer. If toner cartridges are left unpacked for a long time the toner life will be damaged. IMPORTANT Wait to distribute the toner evenly inside the cartridge. CAUTION Put the toner cartridge in the drum unit immediately after you put in direct sunlight or... room light, the unit may be shortened. 6 If an unpacked drum unit is put it from side to side several times to unpack the toner cartridge until immediately before you have removed the protective cover. Gently ...
..., DO NOT touch the shaded parts shown in the printer. If toner cartridges are left unpacked for a long time the toner life will be damaged. IMPORTANT Wait to distribute the toner evenly inside the cartridge. CAUTION Put the toner cartridge in the drum unit immediately after you put in direct sunlight or... room light, the unit may be shortened. 6 If an unpacked drum unit is put it from side to side several times to unpack the toner cartridge until immediately before you have removed the protective cover. Gently ...
Users Manual - English
Page 109
...a level of optimum performance when used . Use or attempted use of using other than genuine Brother branded cartridges with this machine. To protect your printer. IMPORTANT 6 For UK and other specifications are designed to work with toner of a particular ...specification and will work to use of cartridges other manufacturer's products with this machine, any problem that is caused to the drum unit or other part of this machine as a result may result in the Brother...
...a level of optimum performance when used . Use or attempted use of using other than genuine Brother branded cartridges with this machine. To protect your printer. IMPORTANT 6 For UK and other specifications are designed to work with toner of a particular ...specification and will work to use of cartridges other manufacturer's products with this machine, any problem that is caused to the drum unit or other part of this machine as a result may result in the Brother...
Users Manual - English
Page 110
... toner cartridge properly or it may have a vertical stripe. Note DO NOT turn off the printer power switch or open the front cover until you put in the printer. If you put it lock into the drum unit until the Status LED lights up. 100 Note Make sure that you do not, printed... pages may separate from the drum unit. 6 g Clean the primary corona wire inside the drum unit by gently sliding the blue tab...
... toner cartridge properly or it may have a vertical stripe. Note DO NOT turn off the printer power switch or open the front cover until you put in the printer. If you put it lock into the drum unit until the Status LED lights up. 100 Note Make sure that you do not, printed... pages may separate from the drum unit. 6 g Clean the primary corona wire inside the drum unit by gently sliding the blue tab...
Users Manual - English
Page 111
... be printed by the use only genuine Brother toner. We recommend that your drum. • For best performance, use of a third-party drum unit. 6 Drum End Soon message 6 If Drum LED blinks, it means the drum unit should be significantly less than this estimate. The actual number of the printer itself. Because we have no control over...
... be printed by the use only genuine Brother toner. We recommend that your drum. • For best performance, use of a third-party drum unit. 6 Drum End Soon message 6 If Drum LED blinks, it means the drum unit should be significantly less than this estimate. The actual number of the printer itself. Because we have no control over...
Users Manual - English
Page 112
Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102 When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106. Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner.
Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102 When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106. Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner.
Users Manual - English
Page 113
... in injuries. Routine Maintenance IMPORTANT We recommend that you accidentally spill or scatter toner. Be careful not to clean the inside or outside of the drum unit. It could explode, resulting in case you put a toner cartridge into a fire. Doing this may cause a fire or electrical shock. ...WARNING DO NOT put the drum unit and toner cartridge assembly on page 106 for how to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. 6 c Push down the blue lock...
... in injuries. Routine Maintenance IMPORTANT We recommend that you accidentally spill or scatter toner. Be careful not to clean the inside or outside of the drum unit. It could explode, resulting in case you put a toner cartridge into a fire. Doing this may cause a fire or electrical shock. ...WARNING DO NOT put the drum unit and toner cartridge assembly on page 106 for how to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. 6 c Push down the blue lock...
Users Manual - English
Page 114
...drum unit. 104 Note Make sure that you put the cartridge in the toner cartridge properly, or it in the illustrations. 6 d Unpack the new drum unit. If you put it may damage the drum... unit. Routine Maintenance IMPORTANT Handle the toner cartridges carefully. Exposure to unpack a drum unit until you put in properly..., the blue lock lever will lift automatically. e Put the toner cartridge firmly into the new drum unit until immediately before ...
...drum unit. 104 Note Make sure that you put the cartridge in the toner cartridge properly, or it in the illustrations. 6 d Unpack the new drum unit. If you put it may damage the drum... unit. Routine Maintenance IMPORTANT Handle the toner cartridges carefully. Exposure to unpack a drum unit until you put in properly..., the blue lock lever will lift automatically. e Put the toner cartridge firmly into the new drum unit until immediately before ...
Users Manual - English
Page 115
Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. Once all the LEDs light up. h Close the front cover. i Make sure that the Drum LED is now off. 105 f Put the drum unit and toner cartridge assembly back in the printer.
Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. Once all the LEDs light up. h Close the front cover. i Make sure that the Drum LED is now off. 105 f Put the drum unit and toner cartridge assembly back in the printer.