Users Manual - English
Page 9
...SO-DIMM types ...90 Installing extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ......MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
...SO-DIMM types ...90 Installing extra memory ...91 6 Routine Maintenance 93 Replacing the consumable items...93 Consumables...93 Toner cartridge ...94 Drum unit ...101 Cleaning ...106 Cleaning the outside of the printer 106 Cleaning the inside of the printer...108 Cleaning the paper pick-up roller...111 Cleaning the corona wires ......MP tray / Tray1 / Tray2 / Tray3 / Inside 120 Jam Rear / Duplex...125 Improving the print quality...129 Solving print problems ...136 Network problems (For HL-5350DN and HL-5370DW 137 Other problems ...137 For Macintosh with USB ...137 BR-Script 3 ...138 viii
Users Manual - English
Page 88
...put it ready for 1 second. Cartridge error The drum unit assembly is either receiving data from the computer, processing data in memory There is indicated. LED Control Panel Printer status Receiving data The printer is not installed correctly. See Replacing the toner cartridge on page 94. 78 Data ...remaining in memory or printing the data. Buy a new toner cartridge and have it back in the printer memory. Replace toner Replace the toner cartridge with a new one. No toner Open the front cover, install the toner cartridge. The Status LED will turn ...
...put it ready for 1 second. Cartridge error The drum unit assembly is either receiving data from the computer, processing data in memory There is indicated. LED Control Panel Printer status Receiving data The printer is not installed correctly. See Replacing the toner cartridge on page 94. 78 Data ...remaining in memory or printing the data. Buy a new toner cartridge and have it back in the printer memory. Replace toner Replace the toner cartridge with a new one. No toner Open the front cover, install the toner cartridge. The Status LED will turn ...
Users Manual - English
Page 89
...on page 102. See Replacing the drum unit on page 111. 79 Then press Go. The Drum LED will end soon The drum unit is near the end of its life. LED Control Panel Printer status Drum life will turn on for 2 seconds and off for 3 seconds. 4 Replace drum Replace the drum with a new one .... We recommend that you get a new drum unit to replace the current one . See Replacing the drum ...
...on page 102. See Replacing the drum unit on page 111. 79 Then press Go. The Drum LED will end soon The drum unit is near the end of its life. LED Control Panel Printer status Drum life will turn on for 2 seconds and off for 3 seconds. 4 Replace drum Replace the drum with a new one .... We recommend that you get a new drum unit to replace the current one . See Replacing the drum ...
Users Manual - English
Page 91
... indication after you have cleaned the corona wire, replace the drum unit with a new one. Memory full 4 The printer memory is two. See Solving print problems on page 136. Drum error The corona wire needs to the printer. Download full The download buffer of a document. See Replacing the drum unit on page 91. Buffer error Check the...
... indication after you have cleaned the corona wire, replace the drum unit with a new one. Memory full 4 The printer memory is two. See Solving print problems on page 136. Drum error The corona wire needs to the printer. Download full The download buffer of a document. See Replacing the drum unit on page 91. Buffer error Check the...
Users Manual - English
Page 103
...replace certain parts and clean the printer regularly. CAUTION When you have just used the printer, some internal parts of the printer, remember the following: If your clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the clothes in the illustration. After you replace...Consumables Toner Cartridge See Toner cartridge on page 94. 6 Drum Unit See Drum unit on page 101. 93 To prevent injury, when you may get burned. Routine Maintenance6 6 Routine Maintenance 6 You will need to replace the consumable items when the machine indicates that the life...
...replace certain parts and clean the printer regularly. CAUTION When you have just used the printer, some internal parts of the printer, remember the following: If your clothes are smeared with toner, wipe off the toner with a dry cloth and immediately wash the clothes in the illustration. After you replace...Consumables Toner Cartridge See Toner cartridge on page 94. 6 Drum Unit See Drum unit on page 101. 93 To prevent injury, when you may get burned. Routine Maintenance6 6 Routine Maintenance 6 You will need to replace the consumable items when the machine indicates that the life...
Users Manual - English
Page 109
... printer. We also strongly recommend that you do not refill the toner cartridge provided with this machine, any problem that you continue to any repairs required as a result of cartridges other manufacturer's products with your investment and obtain premium performance from the Brother machine, we strongly recommend the use only genuine Brother brand replacement...
... printer. We also strongly recommend that you do not refill the toner cartridge provided with this machine, any problem that you continue to any repairs required as a result of cartridges other manufacturer's products with your investment and obtain premium performance from the Brother machine, we strongly recommend the use only genuine Brother brand replacement...
Users Manual - English
Page 111
...at approximately 25,000 pages. The actual number of the printer itself. Under ideal conditions, the average drum life is near the end of its life. The printer should be printed by the use only genuine Brother toner. Because we have no control over the many ...a noticeable deterioration in the print quality. Replace Drum message 6 If Drum LED lights, it to problems caused by your drum will be replaced. Warranty coverage does not apply to a drum unit. 101 We recommend that you replace the drum unit with a third-party drum unit may reduce not only the print ...
...at approximately 25,000 pages. The actual number of the printer itself. Under ideal conditions, the average drum life is near the end of its life. The printer should be printed by the use only genuine Brother toner. Because we have no control over the many ...a noticeable deterioration in the print quality. Replace Drum message 6 If Drum LED lights, it to problems caused by your drum will be replaced. Warranty coverage does not apply to a drum unit. 101 We recommend that you replace the drum unit with a third-party drum unit may reduce not only the print ...
Users Manual - English
Page 112
Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106. Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102
Routine Maintenance Replacing the drum unit 6 IMPORTANT While removing the drum unit, handle it carefully because it may contain toner. When you replace the drum unit with a new one, you replace the drum unit, clean the inside of the printer.See Cleaning on page 106. Every time you need to reset the drum counter by completing the following steps: a Press the front cover release button and then open the front cover. 6 b Take out the drum unit and toner cartridge assembly. 102
Users Manual - English
Page 115
f Put the drum unit and toner cartridge assembly back in the printer. Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. Once all the LEDs light up. h Close the front cover. i Make sure that the Drum LED is now off. 105
f Put the drum unit and toner cartridge assembly back in the printer. Routine Maintenance g Press and hold down the Go for about 4 seconds until all four LEDs are lit, release Go. 6 IMPORTANT Do not reset the drum counter when you only replace the toner cartridge. Once all the LEDs light up. h Close the front cover. i Make sure that the Drum LED is now off. 105
Users Manual - English
Page 116
... cloth. DO NOT use cleaning materials that you replace the toner cartridge or the drum unit, make sure that contain ammonia. 6 DO NOT use flammable substances, any type of spray an organic solvent/liquids contains alcohol or ammonia to clean the inside of the printer regularly with a dry, lint-free cloth. b Pull the...
... cloth. DO NOT use cleaning materials that you replace the toner cartridge or the drum unit, make sure that contain ammonia. 6 DO NOT use flammable substances, any type of spray an organic solvent/liquids contains alcohol or ammonia to clean the inside of the printer regularly with a dry, lint-free cloth. b Pull the...
Users Manual - English
Page 126
...; Open the front cover, then install the toner cartridge. 116 See Installing extra memory on page 84. Reduce the complexity of the printer. See Replacing the drum unit on page 120. Cancel the print job if you want to print the remaining data in . Buy a new... Take the necessary action by referring to replace the current one. Incorrect paper size for automatic duplex printing is near the end of the printer and put the duplex tray back in the printer memory. Error message Action Cartridge Position Error Put the drum unit assembly back in the Status Monitor ...
...; Open the front cover, then install the toner cartridge. 116 See Installing extra memory on page 84. Reduce the complexity of the printer. See Replacing the drum unit on page 120. Cancel the print job if you want to print the remaining data in . Buy a new... Take the necessary action by referring to replace the current one. Incorrect paper size for automatic duplex printing is near the end of the printer and put the duplex tray back in the printer memory. Error message Action Cartridge Position Error Put the drum unit assembly back in the Status Monitor ...
Users Manual - English
Page 139
...type setting in a new drum unit. Gray background Put in a new drum unit. Rough-surfaced paper may be contaminated. See About paper on another computer. Call Brother Customer Service. Check the interface cable or try the printer on page 6. The drum unit may be contaminated.... of the driver. Put in the printer Properties tab of poor print quality Recommendation Check the printer's environment. See Positioning the printer on page 6. Put in a new drum unit. See About paper on page 5. See Replacing the drum unit on page 108. Make sure ...
...type setting in a new drum unit. Gray background Put in a new drum unit. Rough-surfaced paper may be contaminated. See About paper on another computer. Call Brother Customer Service. Check the interface cable or try the printer on page 6. The drum unit may be contaminated.... of the driver. Put in the printer Properties tab of poor print quality Recommendation Check the printer's environment. See Positioning the printer on page 6. Put in a new drum unit. See About paper on page 5. See Replacing the drum unit on page 108. Make sure ...
Users Manual - English
Page 140
... blue tab. Call Brother Customer Service. 7 All black White lines across the page Make sure that you choose the proper media type in a new drum unit. (See Replacing the drum unit on page 102. The fuser unit may be damaged. See Cleaning the inside of the printer on page 108 and... Cleaning the corona wires on page 113. The drum unit may be damaged. See Replacing the drum unit on page 5. See Positioning the printer on page 102. Put in a new drum unit. Be sure to return the blue tab ...
... blue tab. Call Brother Customer Service. 7 All black White lines across the page Make sure that you choose the proper media type in a new drum unit. (See Replacing the drum unit on page 102. The fuser unit may be damaged. See Cleaning the inside of the printer on page 108 and... Cleaning the corona wires on page 113. The drum unit may be damaged. See Replacing the drum unit on page 5. See Positioning the printer on page 102. Put in a new drum unit. Be sure to return the blue tab ...
Users Manual - English
Page 141
... on black text and graphics at 94 mm (3.7 in.) intervals 2) Turn the drum unit gear by hand while looking at the surface of the OPC drum (1). 7 Black Spots at 94 mm 1 (3.7 in front of the drum unit, and find the exact position of poor print quality Recommendation If ...the problem is not solved after printing a few pages, the drum unit may be damaged. Troubleshooting Examples of the poor print. See Replacing the drum unit ...
... on black text and graphics at 94 mm (3.7 in.) intervals 2) Turn the drum unit gear by hand while looking at the surface of the OPC drum (1). 7 Black Spots at 94 mm 1 (3.7 in front of the drum unit, and find the exact position of poor print quality Recommendation If ...the problem is not solved after printing a few pages, the drum unit may be damaged. Troubleshooting Examples of the poor print. See Replacing the drum unit ...
Users Manual - English
Page 142
... or too loose against the paper stack. Set the paper guides correctly. See Replacing the drum unit on page 95. Call your dealer or Brother Customer Service. Make sure that meets our specifications. Put in a new drum unit. Page skewed If you use paper that a torn piece of the... on page 113. 7 Make sure the primary corona wire cleaner is not inside the drum unit by sliding the blue tab. See Cleaning the corona wire on page 131. Do not use label sheets for laser printers, the glue from Tray 1, 2 or 3 on page 102. Make sure that the...
... or too loose against the paper stack. Set the paper guides correctly. See Replacing the drum unit on page 95. Call your dealer or Brother Customer Service. Make sure that meets our specifications. Put in a new drum unit. Page skewed If you use paper that a torn piece of the... on page 113. 7 Make sure the primary corona wire cleaner is not inside the drum unit by sliding the blue tab. See Cleaning the corona wire on page 131. Do not use label sheets for laser printers, the glue from Tray 1, 2 or 3 on page 102. Make sure that the...
Quick Setup Guide - English
Page 32
... a paper jam. 6 e Status LED The Status LED will end soon, the drum is at the end of the User's Guide on the printer status. 7 f Job Cancel button Stops and Cancels the print operation in progress. c Drum LED 4 The Drum LED indicates when the drum life will be on/blink or change color depending on the... life or the corona wire needs cleaning. 5 d Paper LED The Paper LED indicates when the paper tray is empty or there is low or requires replacement.
... a paper jam. 6 e Status LED The Status LED will end soon, the drum is at the end of the User's Guide on the printer status. 7 f Job Cancel button Stops and Cancels the print operation in progress. c Drum LED 4 The Drum LED indicates when the drum life will be on/blink or change color depending on the... life or the corona wire needs cleaning. 5 d Paper LED The Paper LED indicates when the paper tray is empty or there is low or requires replacement.
Quick Setup Guide - English
Page 33
... Indications Blinking: or or ON: or or OFF: Printer LED Back Cover Toner Drum Paper Status OFF Sleep Warming up 1 Ready Receiving data 2 Print data remaining Printer LED Back Cover Dimmed Green Green Green Yellow Toner low 3 Replace toner Drum life will end soon 3 Replace drum Yellow Drum error Toner Drum Paper Yellow Yellow Yellow Yellow Yellow Status User...
... Indications Blinking: or or ON: or or OFF: Printer LED Back Cover Toner Drum Paper Status OFF Sleep Warming up 1 Ready Receiving data 2 Print data remaining Printer LED Back Cover Dimmed Green Green Green Yellow Toner low 3 Replace toner Drum life will end soon 3 Replace drum Yellow Drum error Toner Drum Paper Yellow Yellow Yellow Yellow Yellow Status User...
Quick Setup Guide - English
Page 34
... Memory, visit us at http://solutions.brother.com/. For replacing the consumable items, see Chapter 5 of the User's Guide on the CD-ROM. . For more details about the consumables for your printer, visit us at http://www.brother.com/original/ or contact your local Brother reseller. Toner cartridge Drum unit 34 Options and Consumables Options The...
... Memory, visit us at http://solutions.brother.com/. For replacing the consumable items, see Chapter 5 of the User's Guide on the CD-ROM. . For more details about the consumables for your printer, visit us at http://www.brother.com/original/ or contact your local Brother reseller. Toner cartridge Drum unit 34 Options and Consumables Options The...