Service Guide
Page 7
Table of Contents System Specifications 1 Features 1 System Block Diagram 5 Your Acer Notebook tour 6 Front View 6 Closed Front View 7 Closed Rear View 7 Left View 8 Right View 8 Base View 9 Indicators 9 Touchpad Basics 10 Using the...13 Hardware Specifications and Configurations 14 System Utilities 27 BIOS Setup Utility 27 Navigating the BIOS Utility 27 Aspire 5336 BIOS 28 Information 28 Main 29 Security 30 Boot 33 Exit 34 BIOS Flash Utilities 35 DOS Flash Utility 36 WinFlash Utility 38 Remove HDD/BIOS Password Utilities 39 Machine Disassembly and Replacement 43 ...
Table of Contents System Specifications 1 Features 1 System Block Diagram 5 Your Acer Notebook tour 6 Front View 6 Closed Front View 7 Closed Rear View 7 Left View 8 Right View 8 Base View 9 Indicators 9 Touchpad Basics 10 Using the...13 Hardware Specifications and Configurations 14 System Utilities 27 BIOS Setup Utility 27 Navigating the BIOS Utility 27 Aspire 5336 BIOS 28 Information 28 Main 29 Security 30 Boot 33 Exit 34 BIOS Flash Utilities 35 DOS Flash Utility 36 WinFlash Utility 38 Remove HDD/BIOS Password Utilities 39 Machine Disassembly and Replacement 43 ...
Service Guide
Page 8
... the SD Dummy Card 137 Replacing the Battery 138 Troubleshooting 139 Common Problems 139 Power On Issue 140 No Display Issue 141 Random Loss of BIOS Settings 142 LCD Failure 143 VIII
... the SD Dummy Card 137 Replacing the Battery 138 Troubleshooting 139 Common Problems 139 Power On Issue 140 No Display Issue 141 Random Loss of BIOS Settings 142 LCD Failure 143 VIII
Service Guide
Page 9
...159 USB/B Board 160 ODD Board 160 Clearing Password Check and BIOS Recovery 161 Clearing Password Check 161 Clear CMOS Jumper 161 BIOS Recovery by Crisis Disk 162 FRU (Field Replaceable Unit) List 163 Aspire 5336 Exploded Diagrams 164 Main Assembly 164 Upper Assembly 165 LCD Assembly ...166 LED Assembly 167 Aspire 5336 FRU List 168 Screw List 187 Model Definition ...
...159 USB/B Board 160 ODD Board 160 Clearing Password Check and BIOS Recovery 161 Clearing Password Check 161 Clear CMOS Jumper 161 BIOS Recovery by Crisis Disk 162 FRU (Field Replaceable Unit) List 163 Aspire 5336 Exploded Diagrams 164 Main Assembly 164 Upper Assembly 165 LCD Assembly ...166 LED Assembly 167 Aspire 5336 FRU List 168 Screw List 187 Model Definition ...
Service Guide
Page 12
...8X DVD+RW, 5X DVD-RAM Communication • Acer Video Conference, featuring: • Acer Crystal Eye webcam with 1280 x 1024 resolution • WLAN: • Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ • Acer InviLink™ 802.11b/g Wi-Fi CERTIFIED™... • Supporting Acer SignalUp™ wireless technology • WPAN:1 • Bluetooth® 3.0+HS • Bluetooth® 2.1+EDR • LAN: • Gigabit Ethernet, Wake-on-LAN ready Privacy Control • BIOS user, supervisor,...
...8X DVD+RW, 5X DVD-RAM Communication • Acer Video Conference, featuring: • Acer Crystal Eye webcam with 1280 x 1024 resolution • WLAN: • Acer InviLink™ Nplify™ 802.11b/g/n Wi-Fi CERTIFIED™ • Acer InviLink™ 802.11b/g Wi-Fi CERTIFIED™... • Supporting Acer SignalUp™ wireless technology • WPAN:1 • Bluetooth® 3.0+HS • Bluetooth® 2.1+EDR • LAN: • Gigabit Ethernet, Wake-on-LAN ready Privacy Control • BIOS user, supervisor,...
Service Guide
Page 23
... combinations to the previous media file. Increases the screen brightness. Return to access most of the computer's controls like screen brightness, volume output and the BIOS utility. Switches display output between the display screen, external monitor (if connected) and both. Turns the speakers on and off . Turns the internal touchpad on...
... combinations to the previous media file. Increases the screen brightness. Return to access most of the computer's controls like screen brightness, volume output and the BIOS utility. Switches display output between the display screen, external monitor (if connected) and both. Turns the speakers on and off . Turns the internal touchpad on...
Service Guide
Page 24
... 40 • Throttling 50%: On= 95C; OFF=80C • BIOS OS shut down at 100C; H/W shut down at 90C Item Specification BIOS vendor InsydeH20 BIOS Version V1.0 BIOS ROM type Flash BIOS ROM size 2 MB Features Support ISIPP Support Acer UI Support multi-boot Suspend to RAM (S3)/Disk (S4) Various ...hot-keys for system control Support SMBUS 3.0, PCI3.0 ACPI 3.0b compliance with Intel Speed Step Support C1, C2, C3, C4 and S3, S4 for mobile CPU DMI utility for BIOS serial number configurable/...
... 40 • Throttling 50%: On= 95C; OFF=80C • BIOS OS shut down at 100C; H/W shut down at 90C Item Specification BIOS vendor InsydeH20 BIOS Version V1.0 BIOS ROM type Flash BIOS ROM size 2 MB Features Support ISIPP Support Acer UI Support multi-boot Suspend to RAM (S3)/Disk (S4) Various ...hot-keys for system control Support SMBUS 3.0, PCI3.0 ACPI 3.0b compliance with Intel Speed Step Support C1, C2, C3, C4 and S3, S4 for mobile CPU DMI utility for BIOS serial number configurable/...
Service Guide
Page 37
...the screen. Read this carefully when making changes to enter Setup" message is prompted on the bottom of the screen. To activate the BIOS Utility, press F2 during POST to different models. Navigation keys for parameters are shown on the bottom of screen). Chapter 2 27 Press ... also press F10 to Chapter 4 Troubleshooting when problem arises. Please note that system information is set the parameter to change boot device without entering BIOS SETUP Utility. Follow these instructions: • To choose a menu, use the left and right arrow keys. • To choose an item...
...the screen. Read this carefully when making changes to enter Setup" message is prompted on the bottom of the screen. To activate the BIOS Utility, press F2 during POST to different models. Navigation keys for parameters are shown on the bottom of screen). Chapter 2 27 Press ... also press F10 to Chapter 4 Troubleshooting when problem arises. Please note that system information is set the parameter to change boot device without entering BIOS SETUP Utility. Follow these instructions: • To choose a menu, use the left and right arrow keys. • To choose an item...
Service Guide
Page 38
...this screen. This field shows the model name of this unit. This field displays the asset tag number of the CPU. Aspire 5336 BIOS Information The Information screen displays a summary of the system. Actual values may differ according to model. InsydeH20 Setup Utility Information ...Main Security Boot Exit Rev. 3.5 CPU Type: CPU Speed: IDEO Model Name: IDEO Serial Number: ATAPI Model Name: System BIOS Version: VGA BIOS Version: Serial Number Asset Tag Number: Product Name: Manufacturer Name: UUID: Intel(R) Celeron(R) CPU 2.20GHz ST9320325As 6VE3DDCS Optiarc DVD RW...
...this screen. This field shows the model name of this unit. This field displays the asset tag number of the CPU. Aspire 5336 BIOS Information The Information screen displays a summary of the system. Actual values may differ according to model. InsydeH20 Setup Utility Information ...Main Security Boot Exit Rev. 3.5 CPU Type: CPU Speed: IDEO Model Name: IDEO Serial Number: ATAPI Model Name: System BIOS Version: VGA BIOS Version: Serial Number Asset Tag Number: Product Name: Manufacturer Name: UUID: Intel(R) Celeron(R) CPU 2.20GHz ST9320325As 6VE3DDCS Optiarc DVD RW...
Service Guide
Page 40
... have to return your notebook computer to your computer from unauthorized access. Password on Boot Press Enter to set , this password protects the BIOS Setup Utility from unauthorized access. When supervisor password is protected from unauthorized use. Enter HDD Password. Set Supervisor Password Set User Password Set HDD..., Set, or Frozen N/A N/A N/A Disabled or Enabled NOTE: When prompted to enter a password, you may be less than one words. NOTE: System BIOS does not support Trusted Platform Module (TPM). Shows the setting of the user password. Press Enter to set , the...
... have to return your notebook computer to your computer from unauthorized access. Password on Boot Press Enter to set , this password protects the BIOS Setup Utility from unauthorized access. When supervisor password is protected from unauthorized use. Enter HDD Password. Set Supervisor Password Set User Password Set HDD..., Set, or Frozen N/A N/A N/A Disabled or Enabled NOTE: When prompted to enter a password, you may be less than one words. NOTE: System BIOS does not support Trusted Platform Module (TPM). Shows the setting of the user password. Press Enter to set , the...
Service Guide
Page 41
... do not appear on Boot parameter. 5. When you have changed the settings, press F10 to save the changes and exit the BIOS Setup Utility. Type the current password in the Enter New Password and Confirm New Password fields. Press Enter twice without typing anything ...in the Enter Current Password field and press Enter. 3. Press Enter. The password length can opt to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps as you can not exceed 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Use the ↑ ...
... do not appear on Boot parameter. 5. When you have changed the settings, press F10 to save the changes and exit the BIOS Setup Utility. Type the current password in the Enter New Password and Confirm New Password fields. Press Enter twice without typing anything ...in the Enter Current Password field and press Enter. 3. Press Enter. The password length can opt to save the changes and exit the BIOS Setup Utility. Removing a Password Follow these steps as you can not exceed 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Use the ↑ ...
Service Guide
Page 42
... to "Set". 5. Retype the password in the Confirm New Password field. 4. If desired, you are done, press F10 to save the changes and exit the BIOS Setup Utility. When you can enable the Password on Boot parameter. 6. Setup Warning Invalid Password. [Continue] If the new password and confirm new password strings...
... to "Set". 5. Retype the password in the Confirm New Password field. 4. If desired, you are done, press F10 to save the changes and exit the BIOS Setup Utility. When you can enable the Password on Boot parameter. 6. Setup Warning Invalid Password. [Continue] If the new password and confirm new password strings...
Service Guide
Page 44
... save or discard any changes you to CMOS. Load default values for all setup item. Exit The Exit screen allows you made and quit the BIOS Utility. F1 Help ESC Exit Select Item F5/F6 Change Values F9 Setup Default Select Menu Enter Select SubMenu F10 Save and Exit The table...
... save or discard any changes you to CMOS. Load default values for all setup item. Exit The Exit screen allows you made and quit the BIOS Utility. F1 Help ESC Exit Select Item F5/F6 Change Values F9 Setup Default Select Menu Enter Select SubMenu F10 Save and Exit The table...
Service Guide
Page 45
...diskette at hand, then you should create a Crisis Recovery Diskette before you run the flash. 1. Copy the flash utilities to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you may not boot the system because the... conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the flash utility to the bootable diskette. 3. BIOS Flash Utilities The BIOS flash memory update is not completely loaded. If the battery pack does not contain enough power to run...
...diskette at hand, then you should create a Crisis Recovery Diskette before you run the flash. 1. Copy the flash utilities to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you may not boot the system because the... conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the flash utility to the bootable diskette. 3. BIOS Flash Utilities The BIOS flash memory update is not completely loaded. If the battery pack does not contain enough power to run...
Service Guide
Page 46
... Utility: 1. USB FDD : 4. USB CDROM: Use < > or < > to select a device, then press to move it down the list, or to move USB HDD to Update BIOS, move it up the list. IDEO : Hitachi HTS545032B9A300 2. IDE1 : HL-DT-STDVDRAM GT32N 3. The flash process begins as shown. 36 Chapter 2 Execute the XEWXX100.BAT... position 1. Network Boot : MBA v12.2.0 Slot 0500 5. InsydeH20 Setup Utility Information Main Security Boot Exit Boot priority order: Rev. 3.5 Item Specific Help 1. Press to update BIOS.
... Utility: 1. USB FDD : 4. USB CDROM: Use < > or < > to select a device, then press to move it down the list, or to move USB HDD to Update BIOS, move it up the list. IDEO : Hitachi HTS545032B9A300 2. IDE1 : HL-DT-STDVDRAM GT32N 3. The flash process begins as shown. 36 Chapter 2 Execute the XEWXX100.BAT... position 1. Network Boot : MBA v12.2.0 Slot 0500 5. InsydeH20 Setup Utility Information Main Security Boot Exit Boot priority order: Rev. 3.5 Item Specific Help 1. Press to update BIOS.
Service Guide
Page 47
Flash is not connected, the following message displays. Plug in the AC power to continue. 5. In flash BIOS, the message Please do not remove AC Power Source displays. Chapter 2 37 NOTE: If the AC power is complete when the message Flash programming complete displays. 4.
Flash is not connected, the following message displays. Plug in the AC power to continue. 5. In flash BIOS, the message Please do not remove AC Power Source displays. Chapter 2 37 NOTE: If the AC power is complete when the message Flash programming complete displays. 4.
Service Guide
Page 49
... unlock code in DOS Mode using the format UnlockHD [Encode code] with details about removing HDD/BIOS password: Remove HDD Password: If you with the code noted in the previous step, as shown. Remove HDD/BIOS Password Utilities This section provides you key in the wrong HDD password three times, an error...
... unlock code in DOS Mode using the format UnlockHD [Encode code] with details about removing HDD/BIOS password: Remove HDD Password: If you with the code noted in the previous step, as shown. Remove HDD/BIOS Password Utilities This section provides you key in the wrong HDD password three times, an error...
Service Guide
Page 50
Press 1 or 2 to short the JP9 point. The onscreen message determines whether the function is successful or not. 40 Chapter 2 From a DOS prompt, execute clnpwd.exe 2. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1. Removing BIOS Passwords To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to clean the desired password shown on the screen.
Press 1 or 2 to short the JP9 point. The onscreen message determines whether the function is successful or not. 40 Chapter 2 From a DOS prompt, execute clnpwd.exe 2. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1. Removing BIOS Passwords To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to clean the desired password shown on the screen.
Service Guide
Page 51
Chapter 2 41 Enter into DOS. 2. Select the desired boot sequence by entering the corresponding sequence. Execute BS.exe to HDD | CD ROM | LAN | Floppy. For example, enter BS 2 to change the boot sequence to display the usage screen. 3. To use Boot Sequence Selector, perform the following steps: 1. Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS.
Chapter 2 41 Enter into DOS. 2. Select the desired boot sequence by entering the corresponding sequence. Execute BS.exe to HDD | CD ROM | LAN | Floppy. For example, enter BS 2 to change the boot sequence to display the usage screen. 3. To use Boot Sequence Selector, perform the following steps: 1. Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS.
Service Guide
Page 52
...the system to the operating system (Windows, etc.). Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): AS5552 Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Write... Manufacturer Name to EEPROM Input: dmitools /wm Acer Write Product Name to EEPROM Input: dmitools /wp New95 Write Serial Number to EEPROM (Create UUID from bios • dmitools /wm xxxx ==> Write manufacturer name to eeprom (max. 16...
...the system to the operating system (Windows, etc.). Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): AS5552 Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Write... Manufacturer Name to EEPROM Input: dmitools /wm Acer Write Product Name to EEPROM Input: dmitools /wp New95 Write Serial Number to EEPROM (Create UUID from bios • dmitools /wm xxxx ==> Write manufacturer name to eeprom (max. 16...
Service Guide
Page 152
.... 9. Minimize or close all Windows. Click Apply and check the display. Readjust if necessary. 6. If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. If the computer is more than one at a time to correct the ... may be defective and should be replaced. 5. Adjust the brightness to its highest level. d. If the Issue is virus free. 3. If the BIOS settings are no device conflicts. • No hardware is properly installed. If the Issue is only abnormal in an application, check the view settings ...
.... 9. Minimize or close all Windows. Click Apply and check the display. Readjust if necessary. 6. If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. If the computer is more than one at a time to correct the ... may be defective and should be replaced. 5. Adjust the brightness to its highest level. d. If the Issue is virus free. 3. If the BIOS settings are no device conflicts. • No hardware is properly installed. If the Issue is only abnormal in an application, check the view settings ...