User Guide
Page 4
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
... 45 Opening the case 46 Removing the side panel 46 Removing the front bezel 47 Closing the case 48 Replacing the side panel 48 Replacing the front bezel 49 Installing memory 50 Replacing the system battery 52 6 Troubleshooting 55 Safety guidelines 56 First steps 56 Troubleshooting 57 Add-in cards 57 Audio 57 Battery 57 CD or DVD drives 57 Computer 59 Diskette drive 59 DVD drives 60 File management 60 Hard drive 61 Internet 62 Keyboard 63 Memory 64...
User Guide
Page 15
... speakers, an external amplifier, or headphones into the memory card reader. For more information, see "Installing a printer, scanner, or other peripheral device" on page 28. To identify your model and serial number. The button lights when the computer is color-coded orange. This jack is turned on. For more information, see "Using the diskette drive" on page 30. Press this jack. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access...
... speakers, an external amplifier, or headphones into the memory card reader. For more information, see "Installing a printer, scanner, or other peripheral device" on page 28. To identify your model and serial number. The button lights when the computer is color-coded orange. This jack is turned on. For more information, see "Using the diskette drive" on page 30. Press this jack. Desktop PC Front Component DVD/CD drive Diskette drive (optional) USB ports (optional) Hard drive access...
User Guide
Page 62
...: ■ Never remove your computer case cover while your computer is not full. ■ If an error message appears on page 56. Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are connected. ■ Make sure that you followed each instruction. ■ If...
...: ■ Never remove your computer case cover while your computer is not full. ■ If an error message appears on page 56. Chapter 6: Troubleshooting Safety guidelines While troubleshooting your computer, follow these things first: ■ Make sure that the AC power adapter is connected to troubleshoot your computer problem if: ■ Power cords or plugs are connected. ■ Make sure that you followed each instruction. ■ If...
User Guide
Page 68
... modem cable is plugged into the Ethernet network jack and not the modem jack. See "Desktop PC Back" on page 10 to browse the Internet This problem can affect Internet performance: ■ The condition of graphics and multimedia on Web pages ■ Having multiple Web browsers open the browser. Type the keyword troubleshooting connections in your residence or at your ISP is set up...
... modem cable is plugged into the Ethernet network jack and not the modem jack. See "Desktop PC Back" on page 10 to browse the Internet This problem can affect Internet performance: ■ The condition of graphics and multimedia on Web pages ■ Having multiple Web browsers open the browser. Type the keyword troubleshooting connections in your residence or at your ISP is set up...
User Guide
Page 70
... cable is disabled before using the modem. Modem (dial-up) See also "Internet" on page 10 to make sure that the modem dialing properties are set correctly. 64 www.eMachines.com Contact your telephone line, then check for the memory card slots do not appear in the Search box , then click the arrow. Help and Support For more information about troubleshooting memory errors, click Start...
... cable is disabled before using the modem. Modem (dial-up) See also "Internet" on page 10 to make sure that the modem dialing properties are set correctly. 64 www.eMachines.com Contact your telephone line, then check for the memory card slots do not appear in the Search box , then click the arrow. Help and Support For more information about troubleshooting memory errors, click Start...
User Guide
Page 77
... Default Printer. ■ Reinstall the printer driver. The Control Panel window opens. Type the keyword printer troubleshooter in the printer setup. See the guide that the printer is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. If your Control Panel is not set to use...
... Default Printer. ■ Reinstall the printer driver. The Control Panel window opens. Type the keyword printer troubleshooter in the printer setup. See the guide that the printer is in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. Help and Support For more information about printer troubleshooting, click Start, then click Help and Support. If your Control Panel is not set to use...
User Guide
Page 89
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
... 11 audio playback buttons 23 B battery replacing 52 bezel removing 47 replacing 49 broadband connection 27 connecting 12 buttons See keys and buttons C cable modem 27 connecting 12 Caps Lock indicator 23 cards inserting memory card 32 installing memory card 32 removing memory card 32 slots 31 troubleshooting add-in card 57 troubleshooting memory card 64 types of memory cards supported 31 case closing 48 opening 46 CD cleaning 44 inserting 34 playing audio 35 recording 35 troubleshooting 57 CD drive identifying 33 locating drive 9 troubleshooting 57 using 33 cellular phone memory cards 31...
User Guide
Page 91
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
... folders opening 25 front bezel removing 49 replacing 49 function keys 23 H hard drive indicator 9 troubleshooting 61 headphone jack 9, 11 help online 5 using 3 Help and Support 3 searching 4 starting 3 Hibernate mode 9 I i.Link port 9, 12, 28 IEEE 1394 port 9, 12, 28 indicators Caps Lock 23 hard drive 9 Num Lock 23 numeric keypad 23 power 9 Scroll Lock 23 installing battery 52 devices 28 digital camera 28 digital video camera 28 front bezel 47 memory...
User Guide
Page 93
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
... memory cards 31 peripheral devices 28 playing audio CD 35 DVD 35 Plug and Play devices IEEE 1394 support for 28 USB support for 28 pointer 24 moving 25 ports See connections power button 9 connector 11 Hibernate mode 9 indicator 9 source problems 18 Standby/Resume 9 troubleshooting 70 turning off computer 20 turning on computer 19 power button 9 printer default 70 installing 28 parallel port 11 troubleshooting 70 USB port 9, 11 programs closing unresponsive 21 opening 25 PS/2 port keyboard 11 mouse 11 R RAM See memory rebooting...
NG3 Hardware Reference
Page 18
...-coded red or pink. Remove these 6-pin IEEE 1394 ports. For more information, see "Installing a printer, scanner, or other peripheral device" on the back 2 Insert the other end of fire, use to connect to a standard telephone line for a broadband Internet connection) into these ports. Plug a modem cable into this jack. on page 13. The modem will not work with digital or PBX telephone lines. 3 Start...
...-coded red or pink. Remove these 6-pin IEEE 1394 ports. For more information, see "Installing a printer, scanner, or other peripheral device" on the back 2 Insert the other end of fire, use to connect to a standard telephone line for a broadband Internet connection) into these ports. Plug a modem cable into this jack. on page 13. The modem will not work with digital or PBX telephone lines. 3 Start...
NG3 Hardware Reference
Page 59
..., see "Adding or replacing an expansion card" on page 171. For information on installing cards in Category View, click Performance and Maintenance. To test the connection, log onto the Internet using for your Control Panel is in your Internet service provider. If your current setup. The Control Panel window opens. The Ethernet device installed in Category View, click Performance and Maintenance. 2 Click/Double-click System, click the Hardware tab, then click Device Manager. If the connection is...
..., see "Adding or replacing an expansion card" on page 171. For information on installing cards in Category View, click Performance and Maintenance. To test the connection, log onto the Internet using for your Control Panel is in your Internet service provider. If your current setup. The Control Panel window opens. The Ethernet device installed in Category View, click Performance and Maintenance. 2 Click/Double-click System, click the Hardware tab, then click Device Manager. If the connection is...
NG3 Hardware Reference
Page 82
... For the location of the VGA port on . If your computer's video card supports it (it on your computer. To use a projector or additional monitor: 1 Turn off your computer. 2 Plug the projector or monitor cable into an AC power outlet, then turn it must have two video connections), you can connect an additional monitor or projector to install the driver from the disc supplied by the manufacturer or download the driver from the manufacturer...
... For the location of the VGA port on . If your computer's video card supports it (it on your computer. To use a projector or additional monitor: 1 Turn off your computer. 2 Plug the projector or monitor cable into an AC power outlet, then turn it must have two video connections), you can connect an additional monitor or projector to install the driver from the disc supplied by the manufacturer or download the driver from the manufacturer...
NG3 Hardware Reference
Page 183
... supplying power. ■ If you use a power strip or surge protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that you are connected. ■ Make sure that you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer and contact a qualified computer technician. Type the keyword troubleshooting...
... supplying power. ■ If you use a power strip or surge protector, make sure that it is turned on. ■ If a peripheral device (such as a keyboard or mouse) does not work, make sure that you are connected. ■ Make sure that you have problems with your computer, try these safety guidelines: ■ Never remove your computer case cover while your computer and contact a qualified computer technician. Type the keyword troubleshooting...
NG3 Hardware Reference
Page 187
... need to a wired Ethernet network" on fixing hard drive problems, see a "General failure reading drive C" error message ■ If a diskette is full, copy any files not regularly used to the Internet ■ If you are using a dial-up modem" on page 11 or your ISP technical support for errors" on page 184. 180 Contact your setup poster to make sure that your account with your Internet service provider (ISP) is plugged...
... need to a wired Ethernet network" on fixing hard drive problems, see a "General failure reading drive C" error message ■ If a diskette is full, copy any files not regularly used to the Internet ■ If you are using a dial-up modem" on page 11 or your ISP technical support for errors" on page 184. 180 Contact your setup poster to make sure that your account with your Internet service provider (ISP) is plugged...
NG3 Hardware Reference
Page 188
... technical difficulties. Connecting to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. A keyboard character keeps repeating or you still get the error, your ISP may need to drain it dries, you have not received any mail ■ Click the receive button in the keyboard, turn it upside down to replace it again. Type the keyword troubleshooting connections in correctly. If you see a "keyboard stuck" or "key failure" error...
... technical difficulties. Connecting to make sure that the keyboard port works. ■ Reinstall the keyboard device driver. A keyboard character keeps repeating or you still get the error, your ISP may need to drain it dries, you have not received any mail ■ Click the receive button in the keyboard, turn it upside down to replace it again. Type the keyword troubleshooting connections in correctly. If you see a "keyboard stuck" or "key failure" error...
NG3 Hardware Reference
Page 191
... the Media Center tries to update the Program Guide: ■ You must be connected to the Internet to update the Program Guide. CHAPTER 14: Troubleshooting www.emachines.com You get the correct code to temporarily disable the service. Type the keyword memory error in the My Computer window ■ Reboot your computer. You see "Manually updating the Media Center Program Guide" on page 180. Also make sure that the modem dialing properties are cleared and...
... the Media Center tries to update the Program Guide: ■ You must be connected to the Internet to update the Program Guide. CHAPTER 14: Troubleshooting www.emachines.com You get the correct code to temporarily disable the service. Type the keyword memory error in the My Computer window ■ Reboot your computer. You see "Manually updating the Media Center Program Guide" on page 180. Also make sure that the modem dialing properties are cleared and...
NG3 Hardware Reference
Page 195
... your monitor documentation) or turn off your computer and monitor, leave them off for help. Make sure that the mouse port works. Make sure that the other computers on your network ■ Make sure that the router is plugged into the Ethernet jack on page 49. Type the keyword network troubleshooting in correctly. ■ Shut down and restart your computer. ■ Remove all extension cables and switch boxes...
... your monitor documentation) or turn off your computer and monitor, leave them off for help. Make sure that the mouse port works. Make sure that the other computers on your network ■ Make sure that the router is plugged into the Ethernet jack on page 49. Type the keyword network troubleshooting in correctly. ■ Shut down and restart your computer. ■ Remove all extension cables and switch boxes...
NG3 Hardware Reference
Page 197
... add additional memory to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. Many printers have an online/offline button that the printer is not set a default printer: 1 Click Start, then click Control Panel. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens...
... add additional memory to be the default printer, then click Set as Default Printer. ■ Reinstall the printer driver. Many printers have an online/offline button that the printer is not set a default printer: 1 Click Start, then click Control Panel. Type the keyword printer troubleshooter in Category View, click Printers and Other Hardware. 2 Click/Double-click the Printers and Faxes icon. The Printers and Faxes window opens...
NG3 Hardware Reference
Page 210
... graphics 39 PDA memory cards 72 peripheral devices 13 playing audio CD 84 audio file 83, 105 DVD 86 Media Player file 83 multimedia files 83 music CD 84 Windows Media Player file 83 Plug and Play devices IEEE 1394 support for 13 USB support for 13 pointer 22 moving 23 ports See connections power advanced settings 116 button 9 changing advanced settings 116 changing schemes 115 connector 10 Hibernate mode 9, 116 indicator 9 schemes 115 source problems...
... graphics 39 PDA memory cards 72 peripheral devices 13 playing audio CD 84 audio file 83, 105 DVD 86 Media Player file 83 multimedia files 83 music CD 84 Windows Media Player file 83 Plug and Play devices IEEE 1394 support for 13 USB support for 13 pointer 22 moving 23 ports See connections power advanced settings 116 button 9 changing advanced settings 116 changing schemes 115 connector 10 Hibernate mode 9, 116 indicator 9 schemes 115 source problems...
NG3 Hardware Reference
Page 211
... computer startup 178 diskette drive 178 display 179 DVD drive 177, 179 DVD/CD drive 177, 179 faxes 186 files 179 general guidelines 176 hard drive 180 Internet connection 180, 185 keyboard 181 LCD panel 179, 187 memory 184 memory card reader 184 modem 184 monitor 187 mouse 188 network 188 passwords 189 power 189 printer 189 safety guidelines 176 screen 179, 187 screen area 187 screen resolution 187 technical support 191 telephone support 191 Web site connection speed 181 turning...
... computer startup 178 diskette drive 178 display 179 DVD drive 177, 179 DVD/CD drive 177, 179 faxes 186 files 179 general guidelines 176 hard drive 180 Internet connection 180, 185 keyboard 181 LCD panel 179, 187 memory 184 memory card reader 184 modem 184 monitor 187 mouse 188 network 188 passwords 189 power 189 printer 189 safety guidelines 176 screen 179, 187 screen area 187 screen resolution 187 technical support 191 telephone support 191 Web site connection speed 181 turning...