WorkCentre M15/M15i User Guide
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Europe 1-14 Regulations - Canada 1-17 Environmental Compliance 1-18 2 Getting Started 2-1 Unpacking 2-2 Making Connections 2-4 Installing Drum and Toner Cartridges 2-6 Loading Paper 2-8 Setting the Language (M15 only 2-11 Setting the Language and Country (M15i only 2-12 Setting the Local ID and Name (M15i Only ... Contents 1 Welcome 1-1 Introduction 1-2 About This Guide 1-3 Related Information Sources 1-4 Customer Support 1-5 Safety ...1-6 Regulatory Information 1-9 Regulations - Table of Modes 3-10 Xerox WorkCentre M15/M15i User Guide Page i USA 1-15 Regulations -
Europe 1-14 Regulations - Canada 1-17 Environmental Compliance 1-18 2 Getting Started 2-1 Unpacking 2-2 Making Connections 2-4 Installing Drum and Toner Cartridges 2-6 Loading Paper 2-8 Setting the Language (M15 only 2-11 Setting the Language and Country (M15i only 2-12 Setting the Local ID and Name (M15i Only ... Contents 1 Welcome 1-1 Introduction 1-2 About This Guide 1-3 Related Information Sources 1-4 Customer Support 1-5 Safety ...1-6 Regulatory Information 1-9 Regulations - Table of Modes 3-10 Xerox WorkCentre M15/M15i User Guide Page i USA 1-15 Regulations -
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2 Getting Started Ø Unpacking 2-2 Ø Making Connections 2-4 Ø Installing Drum and Toner Cartridges 2-6 Ø Loading Paper 2-8 Ø Setting the Language (M15 only 2-11 Ø Setting the Language and Country (M15i only) . . 2-12 Ø Setting the Local ID and Name (M15i Only) . . . . 2-13 Ø Setting the Date and Time (M15i Only 2-15 Ø Installing Software 2-16 Xerox WorkCentre M15/M15i User Guide Page 2-1
2 Getting Started Ø Unpacking 2-2 Ø Making Connections 2-4 Ø Installing Drum and Toner Cartridges 2-6 Ø Loading Paper 2-8 Ø Setting the Language (M15 only 2-11 Ø Setting the Language and Country (M15i only) . . 2-12 Ø Setting the Local ID and Name (M15i Only) . . . . 2-13 Ø Setting the Date and Time (M15i Only 2-15 Ø Installing Software 2-16 Xerox WorkCentre M15/M15i User Guide Page 2-1
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Getting Started 3 Ø Ensure the following components are available: USB Cable AC Power Cord Telephone Line Cord Software User Documentation Starter Toner Cartridge Drum Cartridge Xerox WorkCentre M15/M15i User Guide Page 2-3
Getting Started 3 Ø Ensure the following components are available: USB Cable AC Power Cord Telephone Line Cord Software User Documentation Starter Toner Cartridge Drum Cartridge Xerox WorkCentre M15/M15i User Guide Page 2-3
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Page 2-6 Xerox WorkCentre M15/M15i User Guide Be careful not to open the side cover. 2 Ø Open the front cover. 3 Ø Unpack the new drum cartridge. Getting Started Installing Drum and Toner Cartridges 1 Ø Pull the release latch to touch the surface of the drum. Ø Slide the drum cartridge into the slot on the right side of the opening.
Page 2-6 Xerox WorkCentre M15/M15i User Guide Be careful not to open the side cover. 2 Ø Open the front cover. 3 Ø Unpack the new drum cartridge. Getting Started Installing Drum and Toner Cartridges 1 Ø Pull the release latch to touch the surface of the drum. Ø Slide the drum cartridge into the slot on the right side of the opening.
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Number of scans using the Document Glass Number of prints performed by the machine Number of jams in the ADF Number of scans using the ADF Number of prints using the drum Number of jams during printing Xerox WorkCentre M15/M15i User Guide Page 9-25 Machine Administration Information Tab Click on the machine. The counters show how many scans and prints have been made, and how many jams have occurred on the [Information] tab to view the software version information and various counters.
Number of scans using the Document Glass Number of prints performed by the machine Number of jams in the ADF Number of scans using the ADF Number of prints using the drum Number of jams during printing Xerox WorkCentre M15/M15i User Guide Page 9-25 Machine Administration Information Tab Click on the machine. The counters show how many scans and prints have been made, and how many jams have occurred on the [Information] tab to view the software version information and various counters.
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The customer replaceable unit part numbers are available as customer replaceable units. Supplies Telephone Number: Page 10-4 Xerox WorkCentre M15/M15i User Guide Use the space below : CUSTOMER REPLACEABLE UNIT PART NUMBER Europe USA and Canada Toner Cartridge 106R00586 106R00584 Drum Cartridge 113R00663 113R00663 To obtain supplies, contact the local Xerox office, giving the company name, the product number and its serial number. Maintenance Ordering Supplies The Toner Cartridge and the Drum Cartridge are listed below to keep a record of the telephone number.
The customer replaceable unit part numbers are available as customer replaceable units. Supplies Telephone Number: Page 10-4 Xerox WorkCentre M15/M15i User Guide Use the space below : CUSTOMER REPLACEABLE UNIT PART NUMBER Europe USA and Canada Toner Cartridge 106R00586 106R00584 Drum Cartridge 113R00663 113R00663 To obtain supplies, contact the local Xerox office, giving the company name, the product number and its serial number. Maintenance Ordering Supplies The Toner Cartridge and the Drum Cartridge are listed below to keep a record of the telephone number.
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... may result. The machine automatically pulls in should be available. Replacing the Drum Cartridge The useful life of the drum cartridge is loaded. Ø Press [Menu/Exit] on the prints there is an option for an extended period. Xerox WorkCentre M15/M15i User Guide Page 10-9 Damage or poor image quality may require cleaning. Ø...
... may result. The machine automatically pulls in should be available. Replacing the Drum Cartridge The useful life of the drum cartridge is loaded. Ø Press [Menu/Exit] on the prints there is an option for an extended period. Xerox WorkCentre M15/M15i User Guide Page 10-9 Damage or poor image quality may require cleaning. Ø...
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Maintenance 1 Ø Open the side cover, then the front cover. Page 10-10 Xerox WorkCentre M15/M15i User Guide The side cover must be open to open the front cover. 2 Ø Turn the toner locking lever upwards to replace the drum cartridge. 3 Ø Pull out the used drum cartridge. l The toner cartridge must be removed to unlock the toner cartridge, then pull the toner cartridge out.
Maintenance 1 Ø Open the side cover, then the front cover. Page 10-10 Xerox WorkCentre M15/M15i User Guide The side cover must be open to open the front cover. 2 Ø Turn the toner locking lever upwards to replace the drum cartridge. 3 Ø Pull out the used drum cartridge. l The toner cartridge must be removed to unlock the toner cartridge, then pull the toner cartridge out.
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Maintenance 4 Ø Unpack the new drum cartridge and slide it in place, making sure not to touch the surface of the drum. 5 Ø Reinstall the toner cartridge, then lock the lever. Ø Close the front cover and the side cover. Xerox WorkCentre M15/M15i User Guide Page 10-11
Maintenance 4 Ø Unpack the new drum cartridge and slide it in place, making sure not to touch the surface of the drum. 5 Ø Reinstall the toner cartridge, then lock the lever. Ø Close the front cover and the side cover. Xerox WorkCentre M15/M15i User Guide Page 10-11
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...]. Ø 'NEW DRUM UNIT?' displays, select 1:YES and press [Enter]. l If the counter is not reset, 'Drum Warning' may appear before the new drum reaches its maximum life. Then press [Enter]. Ø Press or until 'MAINTENANCE' displays. WorkCentre M15 NEW DRUM? 1: YES 2:NO WorkCentre M15 MAINTENANCE [SYSTEM...] WorkCentre M15 MAINTENANCE [NEW DRUM] WorkCentre M15 NEW DRUM UNIT? 1: YES 2:NO Page 10-12 Xerox WorkCentre M15/M15i User...
...]. Ø 'NEW DRUM UNIT?' displays, select 1:YES and press [Enter]. l If the counter is not reset, 'Drum Warning' may appear before the new drum reaches its maximum life. Then press [Enter]. Ø Press or until 'MAINTENANCE' displays. WorkCentre M15 NEW DRUM? 1: YES 2:NO WorkCentre M15 MAINTENANCE [SYSTEM...] WorkCentre M15 MAINTENANCE [NEW DRUM] WorkCentre M15 NEW DRUM UNIT? 1: YES 2:NO Page 10-12 Xerox WorkCentre M15/M15i User...
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... the paper does not move immediately when pulled, pull the release latch to the corresponding slot of the machine, then insert it completely. Page 11-6 Xerox WorkCentre M15/M15i User Guide Troubleshooting NOTE: If the jammed paper is removed here, open the side cover. Scratches or smudges will result in poor copy quality...
... the paper does not move immediately when pulled, pull the release latch to the corresponding slot of the machine, then insert it completely. Page 11-6 Xerox WorkCentre M15/M15i User Guide Troubleshooting NOTE: If the jammed paper is removed here, open the side cover. Scratches or smudges will result in poor copy quality...
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... paper in the LSU (Laser Scanning Unit). Refer to "Duplex Jam" sided printing. "Document Jams" on page 11-3 Door Open The side cover is a problem in the fuser unit. Fuser Error There is not securely latched. Install the toner cartridge. Xerox WorkCentre M15/M15i User Guide Page 11... please call for service. Document Jam The loaded document has jammed in the bypass tray. Drum Warning The drum cartridge is degraded. Refer to "Drum Cartridge" on page 11-11. Replace the Drum cartridge when copy/print quality is near the end of 2- If this happens, take the...
... paper in the LSU (Laser Scanning Unit). Refer to "Duplex Jam" sided printing. "Document Jams" on page 11-3 Door Open The side cover is a problem in the fuser unit. Fuser Error There is not securely latched. Install the toner cartridge. Xerox WorkCentre M15/M15i User Guide Page 11... please call for service. Document Jam The loaded document has jammed in the bypass tray. Drum Warning The drum cartridge is degraded. Refer to "Drum Cartridge" on page 11-11. Replace the Drum cartridge when copy/print quality is near the end of 2- If this happens, take the...
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... polled and have the machine loaded with the numeric keypad or assign the number to "Cleaning the Drum" on copies the image. When setting up to the receptacle. If the problem still persists, clean the Drum Cartridge. The remote fax didn't answer Try resending the fax. Copier Problems Solution Chart The following... an electrical receptacle and ensure that original is loaded correctly. Copies are on the Document Glass. Copy image is skewed Ensure that there is corrected. Xerox WorkCentre M15/M15i User Guide Page 11-15
... polled and have the machine loaded with the numeric keypad or assign the number to "Cleaning the Drum" on copies the image. When setting up to the receptacle. If the problem still persists, clean the Drum Cartridge. The remote fax didn't answer Try resending the fax. Copier Problems Solution Chart The following... an electrical receptacle and ensure that original is loaded correctly. Copies are on the Document Glass. Copy image is skewed Ensure that there is corrected. Xerox WorkCentre M15/M15i User Guide Page 11-15
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.... Use an IEEE-1284 compliant parallel port cable. Xerox WorkCentre M15/M15i User Guide Page 11-17 Troubleshooting Printing Problems Solution Chart PROBLEM The product does not print Half of the page is incorrect. Check the cable with a computer and printer that the toner and drum cartridges are not installed properly. Install more RAM...
.... Use an IEEE-1284 compliant parallel port cable. Xerox WorkCentre M15/M15i User Guide Page 11-17 Troubleshooting Printing Problems Solution Chart PROBLEM The product does not print Half of the page is incorrect. Check the cable with a computer and printer that the toner and drum cartridges are not installed properly. Install more RAM...
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...copies are printed on page 10-9. For example, dirty scan glass or dirty scan lamp. Ensure there enough toner. Page 11-20 Xerox WorkCentre M15/M15i User Guide Troubleshooting PROBLEM SUGGESTED SOLUTION The received original is printed dark and is illegible or black stripes are made on the machine..., clean the drum using the instructions "Cleaning the Drum" on the original Check with the party sending the original that the original is a clean copy. Check with the ...
...copies are printed on page 10-9. For example, dirty scan glass or dirty scan lamp. Ensure there enough toner. Page 11-20 Xerox WorkCentre M15/M15i User Guide Troubleshooting PROBLEM SUGGESTED SOLUTION The received original is printed dark and is illegible or black stripes are made on the machine..., clean the drum using the instructions "Cleaning the Drum" on the original Check with the party sending the original that the original is a clean copy. Check with the ...
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Specifications General Specifications ITEM Input paper tray capacity Collate tray capacity Toner cartridge life Drum life Operating Environment Paper size and weight Original document width and weight ADF capacity Power rating Power consumption Weight Dimensions (WxDxH) DESCRIPTION Cassette: 550 sheets ... AC100 ~ 127V (US, Canada), 50/60 Hz 19 W in Power save mode 85 W in Standby mode 350 W during operation 22. 85 kg / 50.37 lb (Drum and Toner Cartridges included) 560 x 429 x 456 mm (22 x 17 x 18 inches) Page 12-6 Xerox WorkCentre M15/M15i User Guide
Specifications General Specifications ITEM Input paper tray capacity Collate tray capacity Toner cartridge life Drum life Operating Environment Paper size and weight Original document width and weight ADF capacity Power rating Power consumption Weight Dimensions (WxDxH) DESCRIPTION Cassette: 550 sheets ... AC100 ~ 127V (US, Canada), 50/60 Hz 19 W in Power save mode 85 W in Standby mode 350 W during operation 22. 85 kg / 50.37 lb (Drum and Toner Cartridges included) 560 x 429 x 456 mm (22 x 17 x 18 inches) Page 12-6 Xerox WorkCentre M15/M15i User Guide
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... System Data Options 9-6 Character Assignment 3-12 Cleaning Control Panel and LCD Display 10-3 Document Feeder and Collate Tray 10-3 Cleaning the Drum 10-9 Clearing Memory PHONEBK/MEMORY 9-16 SYSTEM DATA 9-16 SYSTEM ID 9-16 TX-RX JOURNAL 9-16 Clearing the Memory 9-16 Collated... Type 4-6 Paper Supply 4-6 Reduce/Enlarge 4-7 start 4-5 Copy Features 4-6 Copy quantity 4-4 Copying Procedure 4-2 Counters Information 9-25 Customer Replaceable Units 10-5 Drum Cartridge 10-9 Toner Cartridge 10-5 Customer support 1-5 Xerox WorkCentre M15/M15i User Guide Page Index-1 Index Index Numerics 1 - 2 -
... System Data Options 9-6 Character Assignment 3-12 Cleaning Control Panel and LCD Display 10-3 Document Feeder and Collate Tray 10-3 Cleaning the Drum 10-9 Clearing Memory PHONEBK/MEMORY 9-16 SYSTEM DATA 9-16 SYSTEM ID 9-16 TX-RX JOURNAL 9-16 Clearing the Memory 9-16 Collated... Type 4-6 Paper Supply 4-6 Reduce/Enlarge 4-7 start 4-5 Copy Features 4-6 Copy quantity 4-4 Copying Procedure 4-2 Counters Information 9-25 Customer Replaceable Units 10-5 Drum Cartridge 10-9 Toner Cartridge 10-5 Customer support 1-5 Xerox WorkCentre M15/M15i User Guide Page Index-1 Index Index Numerics 1 - 2 -
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... 6-18 Manual Group Dialing 6-18 Redial 6-18 Speed Dialing 6-15 Document Glass 4-3, 6-3, 8-4 Drum Cartridge 10-9 Cleaning the Drum 10-9 Replacing the Drum Cartridge 10-9 Drum Cartridge, installing 2-6 Dual Job Status 6-12 E Editing Numbers or Names 2-14, 3-12, ...Information Sources 1-4 Information Tab 9-25 Inserting a Pause 3-12 Installing ControlCentre 5.0 9-20 Installing Drum and Toner Cartridges 2-6 Installing Software 2-16 Introduction 1-2 K Keypad Character Assignment 3-12 Keypad Dialing 6-14 L Laser Safety 1-10 LCD Error Messages 11-13 Page Index-2 Xerox WorkCentre M15/M15i User Guide
... 6-18 Manual Group Dialing 6-18 Redial 6-18 Speed Dialing 6-15 Document Glass 4-3, 6-3, 8-4 Drum Cartridge 10-9 Cleaning the Drum 10-9 Replacing the Drum Cartridge 10-9 Drum Cartridge, installing 2-6 Dual Job Status 6-12 E Editing Numbers or Names 2-14, 3-12, ...Information Sources 1-4 Information Tab 9-25 Inserting a Pause 3-12 Installing ControlCentre 5.0 9-20 Installing Drum and Toner Cartridges 2-6 Installing Software 2-16 Introduction 1-2 K Keypad Character Assignment 3-12 Keypad Dialing 6-14 L Laser Safety 1-10 LCD Error Messages 11-13 Page Index-2 Xerox WorkCentre M15/M15i User Guide
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...11-3 System Data Options 9-3 Faxing Problems Solution Chart 11-19 Settings Tab 9-22 General Problems 11-2 Page Index-4 Xerox WorkCentre M15/M15i User Guide Fax 6-6 Scanner and Copier Specification 12-5 Expected Cartridge Life 10-5 Replacing the Toner Cartridge 10-5, ...Regulations 1-6, 1-9 Overview 9-2 Regulatory Information 1-9 Software Installation 2-16 Related Information Sources 1-4 Solutions, Copier Problems 11-15 Replacing the Drum Cartridge 10-9 Solutions, Faxing Problems 11-19 Replacing the Toner Cartridge 10-5, 10-8 Solutions, Printing Problems 11-17 Reports 9-18...
...11-3 System Data Options 9-3 Faxing Problems Solution Chart 11-19 Settings Tab 9-22 General Problems 11-2 Page Index-4 Xerox WorkCentre M15/M15i User Guide Fax 6-6 Scanner and Copier Specification 12-5 Expected Cartridge Life 10-5 Replacing the Toner Cartridge 10-5, ...Regulations 1-6, 1-9 Overview 9-2 Regulatory Information 1-9 Software Installation 2-16 Related Information Sources 1-4 Solutions, Copier Problems 11-15 Replacing the Drum Cartridge 10-9 Solutions, Faxing Problems 11-19 Replacing the Toner Cartridge 10-5, 10-8 Solutions, Printing Problems 11-17 Reports 9-18...
Xerox WorkCentre M15/M15i Quick Start Guide
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Unpacking 1 Ø Remove the plastic film from the LCD. Ø Remove all tapes and packing materials. Tape LCD 2 Ø Pull the Scan Unlock Switch located on the bottom of the scanner module to unlock the scanner. Ø Pull open the paper cassette and remove the packing material. Scanner module 3 Ø Ensure the following components are available: USB Cable AC Power Cord Telephone Line Cord (M15i only) Software User Documentation Starter Toner Cartridge Drum Cartridge Page 3
Unpacking 1 Ø Remove the plastic film from the LCD. Ø Remove all tapes and packing materials. Tape LCD 2 Ø Pull the Scan Unlock Switch located on the bottom of the scanner module to unlock the scanner. Ø Pull open the paper cassette and remove the packing material. Scanner module 3 Ø Ensure the following components are available: USB Cable AC Power Cord Telephone Line Cord (M15i only) Software User Documentation Starter Toner Cartridge Drum Cartridge Page 3