User Guide
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... 1-8 Control Panel Layout 1-9 Menu Map 1-10 Information Pages 1-10 Sample Pages 1-10 More Information 1-12 Resources 1-12 Xerox Support Centre 1-13 2 Network Basics Overview of Network Setup and Configuration 2-2 Setting Up the Network 2-3 Choosing a Connection Method 2-3 Connecting via Ethernet (Recommended 2-3 Connecting via USB 2-4 Configuring the Network Address 2-5 TCP/IP and IP Addresses 2-5 Automatically Setting the Printer's IP Address (Windows Only 2-5 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-8 Installing the...
... 1-8 Control Panel Layout 1-9 Menu Map 1-10 Information Pages 1-10 Sample Pages 1-10 More Information 1-12 Resources 1-12 Xerox Support Centre 1-13 2 Network Basics Overview of Network Setup and Configuration 2-2 Setting Up the Network 2-3 Choosing a Connection Method 2-3 Connecting via Ethernet (Recommended 2-3 Connecting via USB 2-4 Configuring the Network Address 2-5 TCP/IP and IP Addresses 2-5 Automatically Setting the Printer's IP Address (Windows Only 2-5 Dynamic Methods of Setting the Printer's IP Address 2-6 Manually Setting the Printer's IP Address 2-8 Installing the...
User Guide
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... Order Supplies 5-12 Recycling Supplies 5-13 Moving and Repacking the Printer 5-14 Precautions for Moving the Printer 5-14 Moving the Printer Within the Office 5-14 Preparing the Printer for Shipment 5-14 6 Troubleshooting Clearing Paper Jams 6-2 Preventing Jams 6-2 Jams in the Printer 6-3 Jams in the Finisher 6-36 Getting Help 6-63 Control Panel Messages 6-63 PhaserSMART Technical Support 6-64 PrintingScout Alerts 6-64 Web Links 6-65 A User Safety Index Phaser® 7400 Color Printer iii
... Order Supplies 5-12 Recycling Supplies 5-13 Moving and Repacking the Printer 5-14 Precautions for Moving the Printer 5-14 Moving the Printer Within the Office 5-14 Preparing the Printer for Shipment 5-14 6 Troubleshooting Clearing Paper Jams 6-2 Preventing Jams 6-2 Jams in the Printer 6-3 Jams in the Finisher 6-36 Getting Help 6-63 Control Panel Messages 6-63 PhaserSMART Technical Support 6-64 PrintingScout Alerts 6-64 Web Links 6-65 A User Safety Index Phaser® 7400 Color Printer iii
User Guide
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... press the OK button to print. Sample Pages Your printer comes with a set of information pages that page. Select Sample Pages, and then press the OK button. 3. Phaser® 7400 Color Printer 1-10 To print the Menu Map: 1. Select Menu Map, and then press the OK button to print. Information Pages Your printer comes with a set of information pages to see other information pages available for printing. Control Panel Menu Map The Menu Map helps you obtain the...
... press the OK button to print. Sample Pages Your printer comes with a set of information pages that page. Select Sample Pages, and then press the OK button. 3. Phaser® 7400 Color Printer 1-10 To print the Menu Map: 1. Select Menu Map, and then press the OK button to print. Information Pages Your printer comes with a set of information pages to see other information pages available for printing. Control Panel Menu Map The Menu Map helps you obtain the...
User Guide
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.... Select one of the following information: ■ User manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) To start tutorial at www.xerox.com/office/7400support Phaser® 7400 Color Printer 1-13 It is installed during printer driver installation. Select your desktop. ■ Macintosh: Click the...
.... Select one of the following information: ■ User manuals and video tutorials ■ Solutions to troubleshooting problems ■ Printer and supplies status ■ Supplies ordering and recycling ■ Answers to frequently asked questions ■ Default printer driver settings (Windows only) To start tutorial at www.xerox.com/office/7400support Phaser® 7400 Color Printer 1-13 It is installed during printer driver installation. Select your desktop. ■ Macintosh: Click the...
User Guide
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Network Basics This chapter includes: ■ Overview of Network Setup and Configuration on page 2-2 ■ Setting Up the Network on page 2-3 ■ Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information about setting up and connecting to your printer. See also: Advanced Features Guide at www.xerox.com/office/7400support Phaser® 7400 Color Printer 2-1
Network Basics This chapter includes: ■ Overview of Network Setup and Configuration on page 2-2 ■ Setting Up the Network on page 2-3 ■ Configuring the Network Address on page 2-5 ■ Installing the Printer Drivers on page 2-9 This chapter provides basic information about setting up and connecting to your printer. See also: Advanced Features Guide at www.xerox.com/office/7400support Phaser® 7400 Color Printer 2-1
User Guide
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.... ■ If you direct access to the CentreWare IS Online Help. It also allows you are connecting to one cable, and then connect the printer to manage, configure, and monitor networked printers from your printer and must be used with your desktop using an embedded web server. TCP/IP and EtherTalk are connecting to one or more computers. Connecting via Ethernet or USB. An Ethernet connection is recommended because it...
.... ■ If you direct access to the CentreWare IS Online Help. It also allows you are connecting to one cable, and then connect the printer to manage, configure, and monitor networked printers from your printer and must be used with your desktop using an embedded web server. TCP/IP and EtherTalk are connecting to one or more computers. Connecting via Ethernet or USB. An Ethernet connection is recommended because it...
User Guide
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..., Windows Me, Windows XP, or Windows 2000. This cable is not as fast as an Ethernet connection. See also: Installing the Printer Drivers on . 2. Setting Up the Network Standalone (Cable or DSL) Network Connection See also: Knowledge Base at www.xerox.com/office/7400support Connecting via USB If you are connecting to one end of the USB cable to the printer and turn it on page 2-9 Phaser® 7400 Color Printer 2-4 To use USB, PC users must use Mac OS...
..., Windows Me, Windows XP, or Windows 2000. This cable is not as fast as an Ethernet connection. See also: Installing the Printer Drivers on . 2. Setting Up the Network Standalone (Cable or DSL) Network Connection See also: Knowledge Base at www.xerox.com/office/7400support Connecting via USB If you are connecting to one end of the USB cable to the printer and turn it on page 2-9 Phaser® 7400 Color Printer 2-4 To use USB, PC users must use Mac OS...
User Guide
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...; 7400 Color Printer 2-11 To locate utilities on the Macintosh hard drive, open the Applications folder, and then open the Utilities folder. 3. Installing the Printer Drivers Macintosh OS X, Version 10.2 and Higher To install the printer driver from the list of manufacturers in the lower drop-down menu. 6. Open the Print Center utility. Select the appropriate printer model from the Software and Documentation CD-ROM: 1. Select Xerox from the dropdown menu. 4. Click the Add button...
...; 7400 Color Printer 2-11 To locate utilities on the Macintosh hard drive, open the Applications folder, and then open the Utilities folder. 3. Installing the Printer Drivers Macintosh OS X, Version 10.2 and Higher To install the printer driver from the list of manufacturers in the lower drop-down menu. 6. Open the Print Center utility. Select the appropriate printer model from the Software and Documentation CD-ROM: 1. Select Xerox from the dropdown menu. 4. Click the Add button...
User Guide
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... Help button for Windows Operating Systems Operating System Driver Tab Windows 2000, Windows XP, or Windows Server 2003 Layout tab Paper/Quality tab Output Options tab TekColor tab Printing Options ■ Orientation ■ Automatic two-sided printing ■ Pages per sheet ■ Paper size, type, and tray selection ■ Print quality ■ Cover pages ■ Secure prints, personal prints, proof prints, and saved prints ■ Separation pages ■ End of job notification ■ Stapling ■ Hole punching ■ Paper destination ■ Color...
... Help button for Windows Operating Systems Operating System Driver Tab Windows 2000, Windows XP, or Windows Server 2003 Layout tab Paper/Quality tab Output Options tab TekColor tab Printing Options ■ Orientation ■ Automatic two-sided printing ■ Pages per sheet ■ Paper size, type, and tray selection ■ Print quality ■ Cover pages ■ Secure prints, personal prints, proof prints, and saved prints ■ Separation pages ■ End of job notification ■ Stapling ■ Hole punching ■ Paper destination ■ Color...
User Guide
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...for an Individual Job (Macintosh) To select print settings for specific printing options: Macintosh PostScript Driver Settings Operating System Mac OS X, version 10.2 and higher Driver Drop-Down Title Copies & Pages Layout Paper Handling ColorSync Cover Page Paper Feed Finishing Options Job Types Image Quality Printer Features Printing Options ■ Copies ■ Pages ■ Pages per sheet ■ Layout direction ■ Border ■ Two-sided printing ■ Reverse page order ■ Print (all, odd, even) ■ Color conversion ■ Cover pages ■ Paper source ■...
...for an Individual Job (Macintosh) To select print settings for specific printing options: Macintosh PostScript Driver Settings Operating System Mac OS X, version 10.2 and higher Driver Drop-Down Title Copies & Pages Layout Paper Handling ColorSync Cover Page Paper Feed Finishing Options Job Types Image Quality Printer Features Printing Options ■ Copies ■ Pages ■ Pages per sheet ■ Layout direction ■ Border ■ Two-sided printing ■ Reverse page order ■ Print (all, odd, even) ■ Color conversion ■ Cover pages ■ Paper source ■...
User Guide
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... loading by setting a heavy book on Specialty Media Printing Envelopes Envelopes can damage the printer. Print Envelopes from Tray 1 (MPT) only. Printing on top of the envelopes. ■ If wrinkling or embossing problems occur, use envelopes with windows or metal clasps; Successful envelope printing is recommended that lie flat on a surface. ■ Remove air bubbles from the envelopes before or during printing. ■ Avoid padded envelopes; Caution: Never use a different brand of envelopes made specifically for laser printers...
... loading by setting a heavy book on Specialty Media Printing Envelopes Envelopes can damage the printer. Print Envelopes from Tray 1 (MPT) only. Printing on top of the envelopes. ■ If wrinkling or embossing problems occur, use envelopes with windows or metal clasps; Successful envelope printing is recommended that lie flat on a surface. ■ Remove air bubbles from the envelopes before or during printing. ■ Avoid padded envelopes; Caution: Never use a different brand of envelopes made specifically for laser printers...
User Guide
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...-down list. 2. Depending on your printer, print the Configuration page from the control panel; Hole punching is not supported for specialty media including envelopes, transparencies, and labels. To determine which option is installed on your print copies punched. Cover) Hole punching is supported for a specific print job: Operating System Windows 98 SE, Windows Me, Windows 2000, Windows XP, Windows Server 2003, or Windows NT 4.x Mac OS 9 or Mac OS X, version 10.2 and higher Steps 1. The Windows printer driver shows a sample image with...
...-down list. 2. Depending on your printer, print the Configuration page from the control panel; Hole punching is not supported for specialty media including envelopes, transparencies, and labels. To determine which option is installed on your print copies punched. Cover) Hole punching is supported for a specific print job: Operating System Windows 98 SE, Windows Me, Windows 2000, Windows XP, Windows Server 2003, or Windows NT 4.x Mac OS 9 or Mac OS X, version 10.2 and higher Steps 1. The Windows printer driver shows a sample image with...
User Guide
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... paper you are using is the correct type for the printer. See Supported Paper and Media on the test pages, continue with the print defect, replace the imaging unit. On the control panel, select Troubleshooting, and then press the OK button. 2. If the problem persists: 1. Select Color Test Pages, and then press the OK button to print the test pages. ■ If the problem appears in One Color on page 3-8. Solving Print-Quality Problems 7. Dark Lines, Smudges, or Streaks Through All Colors Problem...
... paper you are using is the correct type for the printer. See Supported Paper and Media on the test pages, continue with the print defect, replace the imaging unit. On the control panel, select Troubleshooting, and then press the OK button. 2. If the problem persists: 1. Select Color Test Pages, and then press the OK button to print the test pages. ■ If the problem appears in One Color on page 3-8. Solving Print-Quality Problems 7. Dark Lines, Smudges, or Streaks Through All Colors Problem...
User Guide
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... on the page. c. Phaser® 7400 Color Printer 4-20 Solution 1. For more information, see Loading Paper on the Calibrate Margins page; On the control panel, select Paper Tray Setup, and then press the OK button. 3. Select Print Quality Problems, and then press the OK button. d. Select Calibrate Margins, and then press the OK button. If the problem continues, use the Calibrate Margins page to the correct paper size. 5. e. f. Solving Print-Quality Problems Printed Area Does...
... on the page. c. Phaser® 7400 Color Printer 4-20 Solution 1. For more information, see Loading Paper on the Calibrate Margins page; On the control panel, select Paper Tray Setup, and then press the OK button. 3. Select Print Quality Problems, and then press the OK button. d. Select Calibrate Margins, and then press the OK button. If the problem continues, use the Calibrate Margins page to the correct paper size. 5. e. f. Solving Print-Quality Problems Printed Area Does...
User Guide
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... Support on page 6-64 ■ PrintingScout Alerts on page 6-64 ■ Web Links on page 6-65 Xerox provides several automatic diagnostic tools to view additional information about the message or menu displayed. In many cases, the control panel also displays an animated graphic showing the location of the problem, such as the location of the problem. When an error or warning condition occurs, the control panel displays a message informing you of a paper jam...
... Support on page 6-64 ■ PrintingScout Alerts on page 6-64 ■ Web Links on page 6-65 Xerox provides several automatic diagnostic tools to view additional information about the message or menu displayed. In many cases, the control panel also displays an animated graphic showing the location of the problem, such as the location of the problem. When an error or warning condition occurs, the control panel displays a message informing you of a paper jam...
User Guide
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... unable to print your Xerox printer driver. Open your printer's IP address in opening a Service Request with your job, PrintingScout automatically displays an alert on the screen. Follow the instructions on your printer to the Xerox website for analysis. Phaser® 7400 Color Printer 6-64 It automatically checks the printer status when you send a print job. Getting Help PhaserSMART Technical Support PhaserSMART Technical Support is an automated, internet-based support system that uses your default web browser to send diagnostic information...
... unable to print your Xerox printer driver. Open your printer's IP address in opening a Service Request with your job, PrintingScout automatically displays an alert on the screen. Follow the instructions on your printer to the Xerox website for analysis. Phaser® 7400 Color Printer 6-64 It automatically checks the printer status when you send a print job. Getting Help PhaserSMART Technical Support PhaserSMART Technical Support is an automated, internet-based support system that uses your default web browser to send diagnostic information...
User Guide
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... network, 2-4 USB, 2-4 consumables, 5-12 control panel, 1-8 error and warning messages, 6-63 features and layout, 1-8 information pages, 1-10 Menu Map, 1-10 printing sample pages, 1-10 control panel layout, 1-9 custom size paper printing, 3-45 printing from Tray 1 (MPT), 3-45 printing from Tray 2, 3-48 supported for Tray 1 (MPT), 3-6 supported for Trays 2-6, 3-7 D dark lines in one color, 4-5 database local Domain Name Service (DNS) name space, 2-7 default router/gateway address, 2-6 DHCP enable for Dynamic Domain Name Service (DDNS), 2-7 enabled by default on Phaser printers, 2-6 enabling...
... network, 2-4 USB, 2-4 consumables, 5-12 control panel, 1-8 error and warning messages, 6-63 features and layout, 1-8 information pages, 1-10 Menu Map, 1-10 printing sample pages, 1-10 control panel layout, 1-9 custom size paper printing, 3-45 printing from Tray 1 (MPT), 3-45 printing from Tray 2, 3-48 supported for Tray 1 (MPT), 3-6 supported for Trays 2-6, 3-7 D dark lines in one color, 4-5 database local Domain Name Service (DNS) name space, 2-7 default router/gateway address, 2-6 DHCP enable for Dynamic Domain Name Service (DDNS), 2-7 enabled by default on Phaser printers, 2-6 enabling...
User Guide
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... pages, 1-10, 1-12 PhaserSMART, 1-12 printer management tools, 1-12 Quick Reference Guide, 1-12 Setup Guide, 1-12 technical support, 1-12 User Guide, 1-12 video tutorials, 1-12 Xerox Support Centre, 1-12 inside the printer, 1-4 installing printer drivers, 2-9 internal components, 1-4 IP address changing or modifying using CentreWare IS, 2-6 dynamically setting, 2-6 format, 2-6 router address, 2-6 setting automatically (Windows only), 2-5 setting manually, 2-8 Index J jams jam at Door A, 6-19 jam at Door B, 6-24 jam at Door C, 6-27 jam at Door D, 6-30 jam at Door E, 6-33 jam at duplex...
... pages, 1-10, 1-12 PhaserSMART, 1-12 printer management tools, 1-12 Quick Reference Guide, 1-12 Setup Guide, 1-12 technical support, 1-12 User Guide, 1-12 video tutorials, 1-12 Xerox Support Centre, 1-12 inside the printer, 1-4 installing printer drivers, 2-9 internal components, 1-4 IP address changing or modifying using CentreWare IS, 2-6 dynamically setting, 2-6 format, 2-6 router address, 2-6 setting automatically (Windows only), 2-5 setting manually, 2-8 Index J jams jam at Door A, 6-19 jam at Door B, 6-24 jam at Door C, 6-27 jam at Door D, 6-30 jam at Door E, 6-33 jam at duplex...
User Guide
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... safety, A-2 manual feed, 3-15 manually setting the printer's IP address, 2-8 overrides AutoIP, 2-8 overrides DHCP, 2-8 margins printed area does not fit on the paper, 4-20 media supported, 3-3 memory, 1-7 Menu Map, 1-10 messages control panel, 6-63 PrintingScout Alerts, 6-64 modifying the IP address using CentreWare IS, 2-6 moving the printer, 5-14, A-4 precautions, 5-14 preparing for shipment, 5-14 within the office, 5-14 N network choosing a network connection, 2-3 configuring the network address, 2-5 creating a Local Area Network (LAN), 2-5 mask, 2-6 setup and configuration, 2-2 TCP/IP...
... safety, A-2 manual feed, 3-15 manually setting the printer's IP address, 2-8 overrides AutoIP, 2-8 overrides DHCP, 2-8 margins printed area does not fit on the paper, 4-20 media supported, 3-3 memory, 1-7 Menu Map, 1-10 messages control panel, 6-63 PrintingScout Alerts, 6-64 modifying the IP address using CentreWare IS, 2-6 moving the printer, 5-14, A-4 precautions, 5-14 preparing for shipment, 5-14 within the office, 5-14 N network choosing a network connection, 2-3 configuring the network address, 2-5 creating a Local Area Network (LAN), 2-5 mask, 2-6 setup and configuration, 2-2 TCP/IP...
User Guide
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... light or dark lines in one color, 4-5 paper jams, 6-2 PhaserSMART, 1-12 print image is offset, 4-14 printed area does not fit on the paper, 4-20 repeating defects, 4-13 solving print-quality problems, 4-5 Technical Support, 1-12 X Xerox supplies recycling programs, 5-13 supplies web site, 5-12 Support Centre, 1-13 website resources, 6-65 U unacceptable paper and media, 3-4 upgrades printer upgrade kits, 1-7 USB connection, 2-4 using host names with Domain Name Service (DNS), 2-7 W waste punch box emptying, 5-10 waste toner cartridge...
... light or dark lines in one color, 4-5 paper jams, 6-2 PhaserSMART, 1-12 print image is offset, 4-14 printed area does not fit on the paper, 4-20 repeating defects, 4-13 solving print-quality problems, 4-5 Technical Support, 1-12 X Xerox supplies recycling programs, 5-13 supplies web site, 5-12 Support Centre, 1-13 website resources, 6-65 U unacceptable paper and media, 3-4 upgrades printer upgrade kits, 1-7 USB connection, 2-4 using host names with Domain Name Service (DNS), 2-7 W waste punch box emptying, 5-10 waste toner cartridge...
