Troubleshooting Guide
Page 2
... partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for accurate colors. This product uses code for a current list of Apple Computer Incorporated. Other marks are associated. PANTONE® Colors generated by the Phaser 7300 Color Printer are registered... on the screen such as styles, templates, icons, screen displays, looks, etc. Use current PANTONE Color Reference Manuals for energy efficiency. PANTONE Color simulations are registered trademarks, and QuickDraw™ is a registered trademark in any form without limitation, material...
... partner, Xerox Corporation has determined that this product meets the ENERGY STAR guidelines for accurate colors. This product uses code for a current list of Apple Computer Incorporated. Other marks are associated. PANTONE® Colors generated by the Phaser 7300 Color Printer are registered... on the screen such as styles, templates, icons, screen displays, looks, etc. Use current PANTONE Color Reference Manuals for energy efficiency. PANTONE Color simulations are registered trademarks, and QuickDraw™ is a registered trademark in any form without limitation, material...
Service Manual
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This printing: September 2002 071-0862-00 i PHASER® 7300 COLOR PRINTER SERVICE MANUAL Warning: The following servicing instructions are qualified to do not perform any servicing other than that contained in operating instructions unless you are for use by qualified service personnel only. To avoid personal injury, do so.
This printing: September 2002 071-0862-00 i PHASER® 7300 COLOR PRINTER SERVICE MANUAL Warning: The following servicing instructions are qualified to do not perform any servicing other than that contained in operating instructions unless you are for use by qualified service personnel only. To avoid personal injury, do so.
Service Manual
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... of LZW licensed under the copyright laws of Microsoft Corporation. Copyright © 2002, Xerox Corporation. MS-DOS® and Windows® are registered trademarks of the United States. PANTONE® Colors generated by his permission. ii Phaser 7300 Color Printer Service Manual This product includes an implementation of copyrighted materials and information now allowed by qualified...
... of LZW licensed under the copyright laws of Microsoft Corporation. Copyright © 2002, Xerox Corporation. MS-DOS® and Windows® are registered trademarks of the United States. PANTONE® Colors generated by his permission. ii Phaser 7300 Color Printer Service Manual This product includes an implementation of copyrighted materials and information now allowed by qualified...
Service Manual
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... product. Disconnecting Power Warning: Turning the power off using the On/Off switch does not completely de-energize the printer. iv Phaser 7300 Color Printer Service Manual Use only the specified power cord and connector. If necessary, contact a licensed electrician to moisture, ■ Or if the... printer is dropped or damaged, ■ Or if you may cause an electrical shock. Use only the specified power cord...
... product. Disconnecting Power Warning: Turning the power off using the On/Off switch does not completely de-energize the printer. iv Phaser 7300 Color Printer Service Manual Use only the specified power cord and connector. If necessary, contact a licensed electrician to moisture, ■ Or if the... printer is dropped or damaged, ■ Or if you may cause an electrical shock. Use only the specified power cord...
Service Manual
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...Labels Read and obey all functioning correctly after you have completed a printer service call , use extreme caution when working on or around the printer. As you bypass an interlock switch during a service call . vi Phaser 7300 Color Printer Service Manual Avoid servicing alone: Do not perform internal service or adjustment of ...250 volts rms for a 220 volt AC outlet or 130 volts rms for safe operation. If you service the printer, check to servicing. A protective ground connection by way of rendering first aid or resuscitation is on potentially dangerous components. Throughout the...
...Labels Read and obey all functioning correctly after you have completed a printer service call , use extreme caution when working on or around the printer. As you bypass an interlock switch during a service call . vi Phaser 7300 Color Printer Service Manual Avoid servicing alone: Do not perform internal service or adjustment of ...250 volts rms for a 220 volt AC outlet or 130 volts rms for safe operation. If you service the printer, check to servicing. A protective ground connection by way of rendering first aid or resuscitation is on potentially dangerous components. Throughout the...
Service Manual
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... is no guarantee that which can affect the emission and immunity compliance and could void the user's authority to interference from Xerox at www.xerox.com/officeprinting/7300supplies. viii Phaser 7300 Color Printer Service Manual Xerox has tested this device must accept any interference received, including interference that may not function properly due to operate this product...
... is no guarantee that which can affect the emission and immunity compliance and could void the user's authority to interference from Xerox at www.xerox.com/officeprinting/7300supplies. viii Phaser 7300 Color Printer Service Manual Xerox has tested this device must accept any interference received, including interference that may not function properly due to operate this product...
Service Manual
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Canadian Notice This digital apparatus does not exceed the Class B limits for radio noise emissions from Xerox. Hinweis Hiermit wird bescheinigt, dass der Babe Laserdrucker, in bereinstimmung mit den Betimmunngen der Vfg 104ß 984 funkenstört ist...classe B stipulés das le réglement sur le brouillage radioéletrique du Ministére des Communcations du Canada. x Phaser 7300 Color Printer Service Manual European Notice This equipment was tested and is neither dangerous for the consumer nor for the environment. CISPR 24 Immunity Phenomena Radio-Frequency ...
Canadian Notice This digital apparatus does not exceed the Class B limits for radio noise emissions from Xerox. Hinweis Hiermit wird bescheinigt, dass der Babe Laserdrucker, in bereinstimmung mit den Betimmunngen der Vfg 104ß 984 funkenstört ist...classe B stipulés das le réglement sur le brouillage radioéletrique du Ministére des Communcations du Canada. x Phaser 7300 Color Printer Service Manual European Notice This equipment was tested and is neither dangerous for the consumer nor for the environment. CISPR 24 Immunity Phenomena Radio-Frequency ...
Service Manual
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...Test Print Samples 4 - 112 Automatic Density Control (ADC) Calibration Procedure 4 - 116 Automatic Thickness Sensor (ATS) Calibration Procedure 4 - 118 Color Calibration 4 - 121 Margin Calibration 4 - 121 Resetting NVRAM 4 - 122 Cleaning and Maintenance 5 - 125 Recommended tools 5 - 125 ...5 - 127 FRU Disassembly 6 - 129 Orientation of the Printer 6 - 131 General Notes on Disassembly 6 - 131 Preparation 6 - 131 Work Notes 6 - 132 Notations in the Disassembly Text 6 - 132 About Screw Colors 6 - 132 Disassembly Procedures 6 - 133 xii Phaser 7300 Color Printer Service Manual
...Test Print Samples 4 - 112 Automatic Density Control (ADC) Calibration Procedure 4 - 116 Automatic Thickness Sensor (ATS) Calibration Procedure 4 - 118 Color Calibration 4 - 121 Margin Calibration 4 - 121 Resetting NVRAM 4 - 122 Cleaning and Maintenance 5 - 125 Recommended tools 5 - 125 ...5 - 127 FRU Disassembly 6 - 129 Orientation of the Printer 6 - 131 General Notes on Disassembly 6 - 131 Preparation 6 - 131 Work Notes 6 - 132 Notations in the Disassembly Text 6 - 132 About Screw Colors 6 - 132 Disassembly Procedures 6 - 133 xii Phaser 7300 Color Printer Service Manual
Service Manual
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... - Print Engine 1 - 13 Physical Dimensions - Lower Tray Deck (LTD) and Lower Tray Assembly (LTA 1 - 7 Printer Options (cont'd) - General Information The Xerox Phaser® 7300 Color Printer Service Manual is the primary document used for repairing, maintaining, and troubleshooting the printer. Options 1 - 13 Printer Clearances ...1 - 13 Functional Specifications...1 - 14 Print Speeds ...1 - 14 Electrical Specifications ...1 - 15 Environmental Specifications 1 - 15 Media...
... - Print Engine 1 - 13 Physical Dimensions - Lower Tray Deck (LTD) and Lower Tray Assembly (LTA 1 - 7 Printer Options (cont'd) - General Information The Xerox Phaser® 7300 Color Printer Service Manual is the primary document used for repairing, maintaining, and troubleshooting the printer. Options 1 - 13 Printer Clearances ...1 - 13 Functional Specifications...1 - 14 Print Speeds ...1 - 14 Electrical Specifications ...1 - 15 Environmental Specifications 1 - 15 Media...
Service Manual
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... Lower Tray Deck (LTD) The Phaser 7300 Printer combines a 4-color, LED-based, tandem-design tabloid print engine, with an Xerox OPB Image Processor Board (IP) that enables or disables built-in features as described below to allow customer upgrades from7300B to 7300N models. 1 - 2 Phaser 7300 Color Printer Service Manual All printer versions support the color PCL5c printer language. The Ethernet port supports...
... Lower Tray Deck (LTD) The Phaser 7300 Printer combines a 4-color, LED-based, tandem-design tabloid print engine, with an Xerox OPB Image Processor Board (IP) that enables or disables built-in features as described below to allow customer upgrades from7300B to 7300N models. 1 - 2 Phaser 7300 Color Printer Service Manual All printer versions support the color PCL5c printer language. The Ethernet port supports...
Service Manual
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... type automatically before adding the new one 1650-Sheet High-Capacity Feeder 1 - 4 Phaser 7300 Color Printer Service Manual Power Saver Mode To conserve power, the printer switches into Power Saver Mode after entering the 4-digit number on demand. ■ PDF Direct Printing: The printer supports a native PDF image processor. The user assigns a job name to the...
... type automatically before adding the new one 1650-Sheet High-Capacity Feeder 1 - 4 Phaser 7300 Color Printer Service Manual Power Saver Mode To conserve power, the printer switches into Power Saver Mode after entering the 4-digit number on demand. ■ PDF Direct Printing: The printer supports a native PDF image processor. The user assigns a job name to the...
Service Manual
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shown closed) 11 Multi-Purpose Tray Release 6 Duplex Unit Release 12 Right Cover Door A 1 - 6 Phaser 7300 Color Printer Service Manual Description No. Description 1 Top Output Tray 7 Tray 1 2 Top Cover 8 Paper Level Gauge 3 Front Panel 9 Top Cover Release 4 Power Switch 10 Multi-Purpose Tray 5 Duplex Unit (optional - Parts of the Printer Print Engine Base Configuration 2 3 4 5 1 9 10 11 6 12 7 8 Base Configuration, right-front view Item Description Table No.
shown closed) 11 Multi-Purpose Tray Release 6 Duplex Unit Release 12 Right Cover Door A 1 - 6 Phaser 7300 Color Printer Service Manual Description No. Description 1 Top Output Tray 7 Tray 1 2 Top Cover 8 Paper Level Gauge 3 Front Panel 9 Top Cover Release 4 Power Switch 10 Multi-Purpose Tray 5 Duplex Unit (optional - Parts of the Printer Print Engine Base Configuration 2 3 4 5 1 9 10 11 6 12 7 8 Base Configuration, right-front view Item Description Table No.
Service Manual
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Duplex Unit 1 7300-33 Duplex Unit shown with Tray 1 1. Duplex Unit ■ The Duplex Unit attaches to the top of Tray 1. ■ When opening the Duplex Unit, Tray 1 opens also to support the Duplex Unit. 1 - 8 Phaser 7300 Color Printer Service Manual Printer Options (cont'd) -
Duplex Unit 1 7300-33 Duplex Unit shown with Tray 1 1. Duplex Unit ■ The Duplex Unit attaches to the top of Tray 1. ■ When opening the Duplex Unit, Tray 1 opens also to support the Duplex Unit. 1 - 8 Phaser 7300 Color Printer Service Manual Printer Options (cont'd) -
Service Manual
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Image Processor (IP) Board Components 1 2 34 5 6 S7300-152 No. Description 1 LED GI02 "health" : Flashes to indicate proper CPU operation. 2 Hard Drive (optional) 3 Memory (RAM) SODIMM 1 and SODIMM 2 4 Configuration Upgrade Chip ("i" Button) 5 NVRAM 6 LED GI03: On indicates 10baseT connection and Off indicates a 100baseT connection. 1 - 10 Phaser 7300 Color Printer Service Manual
Image Processor (IP) Board Components 1 2 34 5 6 S7300-152 No. Description 1 LED GI02 "health" : Flashes to indicate proper CPU operation. 2 Hard Drive (optional) 3 Memory (RAM) SODIMM 1 and SODIMM 2 4 Configuration Upgrade Chip ("i" Button) 5 NVRAM 6 LED GI03: On indicates 10baseT connection and Off indicates a 100baseT connection. 1 - 10 Phaser 7300 Color Printer Service Manual
Service Manual
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DIP Switches Open Back Closed 4 3 2 1 Front S7300-173a The DIP switches are defined as follows: Mode Switch 1 Switch 2 Switch 3* Switch 4** Customer Mode Open Open Service Mode Open Closed Developer Mode (no POST) Closed Closed Disaster Recovery (Vx Works only) Closed Open * Switch 3 selects whether PostScript (CLOSED) or Vx Works (OPEN) is available on the rear panel serial port. ** Switch 4 is an Image Processor CPU Reset switch, normally (OPEN). Do not leave in the (CLOSED) position. 1 - 12 Phaser 7300 Color Printer Service Manual
DIP Switches Open Back Closed 4 3 2 1 Front S7300-173a The DIP switches are defined as follows: Mode Switch 1 Switch 2 Switch 3* Switch 4** Customer Mode Open Open Service Mode Open Closed Developer Mode (no POST) Closed Closed Disaster Recovery (Vx Works only) Closed Open * Switch 3 selects whether PostScript (CLOSED) or Vx Works (OPEN) is available on the rear panel serial port. ** Switch 4 is an Image Processor CPU Reset switch, normally (OPEN). Do not leave in the (CLOSED) position. 1 - 12 Phaser 7300 Color Printer Service Manual
Service Manual
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.../Tabloid 16/20 9/9 N/A 6/6 A3/Tabloid Duplex 15/18 9/9 N/A N/A N/A N/A 1 - 14 Phaser 7300 Color Printer Service Manual Power Saver Mode: Entered after a specified period of Print Engine inactivity since completion of the last print. 30... seconds from completion of a print. Standard and Draft 600 x 600 dpi (Factory Default) Enhanced 600 x 2400 dpi* * Not available on the Phaser 7300B. ** Not Available on the Phaser 7300B or Phaser 7300N...
.../Tabloid 16/20 9/9 N/A 6/6 A3/Tabloid Duplex 15/18 9/9 N/A N/A N/A N/A 1 - 14 Phaser 7300 Color Printer Service Manual Power Saver Mode: Entered after a specified period of Print Engine inactivity since completion of the last print. 30... seconds from completion of a print. Standard and Draft 600 x 600 dpi (Factory Default) Enhanced 600 x 2400 dpi* * Not available on the Phaser 7300B. ** Not Available on the Phaser 7300B or Phaser 7300N...
Service Manual
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...1 MPT / Tray1 MPT / Tray 1 MPT / Tray 1 MPT / Tray 1 All Trays MPT Only MPT Only All Trays MPT / Tray 1 MPT Only MPT Only 1 - 16 Phaser 7300 Color Printer Service Manual On five mutually perpendicular axes: 0.5 g, 25-minute sweep, 5 to 200 to 5 Hz, 100 to 200 sec./sweep cycle. x 5.83 in.) Supported Paper Sizes Paper...mm 105 x 148 mm 176 x 250 mm 182 x 257 mm 257 x 364 mm 12.9 x 36 in . Bond) Transparency Thin Card Stock Thick Card Stock Phaser® 35-Series ONLY 120 - 163 g/m2 (44 - 60 lb. Standby: 45 dBa, Running: 54 dBa, Impulse: 57 dBa Media and Tray Specifications Specification ...
...1 MPT / Tray1 MPT / Tray 1 MPT / Tray 1 MPT / Tray 1 All Trays MPT Only MPT Only All Trays MPT / Tray 1 MPT Only MPT Only 1 - 16 Phaser 7300 Color Printer Service Manual On five mutually perpendicular axes: 0.5 g, 25-minute sweep, 5 to 200 to 5 Hz, 100 to 200 sec./sweep cycle. x 5.83 in.) Supported Paper Sizes Paper...mm 105 x 148 mm 176 x 250 mm 182 x 257 mm 257 x 364 mm 12.9 x 36 in . Bond) Transparency Thin Card Stock Thick Card Stock Phaser® 35-Series ONLY 120 - 163 g/m2 (44 - 60 lb. Standby: 45 dBa, Running: 54 dBa, Impulse: 57 dBa Media and Tray Specifications Specification ...
Service Manual
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Service Manual
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... 2 - 47 2 - 47 2 - 53 2 - 53 2 - 53 2 - 53 2 - 52 2 - 52 2 - 52 2 - 52 2 - 55 2 - 49 2 - 49 2 - 49 2 - 49 2 - 49 2 - 49 2 - 48 2 - 50 2 - 44 2 - 44 2 - 44 2 - 44 2 - 44 2-22 Phaser 7300 Color Printer Service Manual
Service Manual
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...table and proceed from there. If you have corrected the initial problem and there are no additional problems present. 2-24 Phaser 7300 Color Printer Service Manual Always follow the safety measures detailed in the appropriate troubleshooting procedure. 5 Use the Service Test Prints to isolate problems with... Verify the AC input power supply is within proper specifications by measuring the voltage at the electric outlet while the printer is an overview of this technical manual, to service the print engine and options. Step 1: Identify the Problem: 1 Verify the reported problem does exist...
...table and proceed from there. If you have corrected the initial problem and there are no additional problems present. 2-24 Phaser 7300 Color Printer Service Manual Always follow the safety measures detailed in the appropriate troubleshooting procedure. 5 Use the Service Test Prints to isolate problems with... Verify the AC input power supply is within proper specifications by measuring the voltage at the electric outlet while the printer is an overview of this technical manual, to service the print engine and options. Step 1: Identify the Problem: 1 Verify the reported problem does exist...