Service Manual
Page 3
This printing: September 2002 071-0862-00 i PHASER® 7300 COLOR PRINTER SERVICE MANUAL Warning: The following servicing instructions are qualified to do not perform any servicing other than that contained in operating instructions unless you are for use by qualified service personnel only. To avoid personal injury, do so.
This printing: September 2002 071-0862-00 i PHASER® 7300 COLOR PRINTER SERVICE MANUAL Warning: The following servicing instructions are qualified to do not perform any servicing other than that contained in operating instructions unless you are for use by qualified service personnel only. To avoid personal injury, do so.
Service Manual
Page 4
...PhaserTools™, and the TekColor™ name are registered trademarks of Sun Microsystems, Incorporated. Patent 4,558,302. PANTONE Color simulations are registered trademarks of Xerox Corporation. for accurate colors. Copyright © 2002, Xerox Corporation. Apple®, LaserWriter®, LocalTalk®, Macintosh®, Mac® OS, and AppleTalk®are only ...; are registered trademarks of Adobe Systems Incorporated. PCL® and HP-GL® are registered trademarks of Hewlett-Packard Corporation. ii Phaser 7300 Color Printer Service Manual
...PhaserTools™, and the TekColor™ name are registered trademarks of Sun Microsystems, Incorporated. Patent 4,558,302. PANTONE Color simulations are registered trademarks of Xerox Corporation. for accurate colors. Copyright © 2002, Xerox Corporation. Apple®, LaserWriter®, LocalTalk®, Macintosh®, Mac® OS, and AppleTalk®are only ...; are registered trademarks of Adobe Systems Incorporated. PCL® and HP-GL® are registered trademarks of Hewlett-Packard Corporation. ii Phaser 7300 Color Printer Service Manual
Service Manual
Page 6
... product loses it is a qualified service technician. Use only the specified power cord. This manual assumes that the reader is easily accessible during an emergency. Disconnecting Power Warning: Turning the power off using the On/Off switch does not completely de-energize the printer. If necessary, contact a licensed... not apply more than 127 volts RMS between the supply conductors or between either supply conductor and ground. iv Phaser 7300 Color Printer Service Manual Disconnect the power plug by pulling the plug, not the cord. ■ Disconnect the power plug if the ...
... product loses it is a qualified service technician. Use only the specified power cord. This manual assumes that the reader is easily accessible during an emergency. Disconnecting Power Warning: Turning the power off using the On/Off switch does not completely de-energize the printer. If necessary, contact a licensed... not apply more than 127 volts RMS between the supply conductors or between either supply conductor and ground. iv Phaser 7300 Color Printer Service Manual Disconnect the power plug by pulling the plug, not the cord. ■ Disconnect the power plug if the ...
Service Manual
Page 8
...components. Warning Labels Read and obey all functioning correctly after you have completed a printer service call , use extreme caution when working on . If you service the printer, check to operate from a power source that all interlock switches are displayed on... on or around the printer. vi Phaser 7300 Color Printer Service Manual Service Safety Summary General Guidelines For qualified service personnel only: Refer also to servicing. Avoid servicing alone: Do not perform internal service or adjustment of this product. Use care when servicing with dangerous voltages and ...
...components. Warning Labels Read and obey all functioning correctly after you have completed a printer service call , use extreme caution when working on . If you service the printer, check to operate from a power source that all interlock switches are displayed on... on or around the printer. vi Phaser 7300 Color Printer Service Manual Service Safety Summary General Guidelines For qualified service personnel only: Refer also to servicing. Avoid servicing alone: Do not perform internal service or adjustment of this product. Use care when servicing with dangerous voltages and ...
Service Manual
Page 10
...of the following two conditions: (1) this device may not cause harmful interference; (2) this manual generates and uses radio frequency energy. In the United States this product. viii Phaser 7300 Color Printer Service Manual Operation is subject to the following measures: ■ Reorient or relocate the receiver (...If it is also suitable for use shielded interface cables. These standards are designed to mitigate interference caused or received by Xerox can affect the emission and immunity compliance and could void the user's authority to correct the interference by turning the ...
...of the following two conditions: (1) this device may not cause harmful interference; (2) this manual generates and uses radio frequency energy. In the United States this product. viii Phaser 7300 Color Printer Service Manual Operation is subject to the following measures: ■ Reorient or relocate the receiver (...If it is also suitable for use shielded interface cables. These standards are designed to mitigate interference caused or received by Xerox can affect the emission and immunity compliance and could void the user's authority to correct the interference by turning the ...
Service Manual
Page 12
... radio noise emissions from Xerox. Der Deutschen Bundespost wurde das Inverkehrbringen dieses Gertëes angqeigt und die Berechtigung zur berprufung der Serie auf Einhaltung der Bestimmungen eingeräumt. European Notice This equipment was tested and is neither dangerous for the consumer nor for the environment. x Phaser 7300 Color Printer Service Manual A signed copy of...
... radio noise emissions from Xerox. Der Deutschen Bundespost wurde das Inverkehrbringen dieses Gertëes angqeigt und die Berechtigung zur berprufung der Serie auf Einhaltung der Bestimmungen eingeräumt. European Notice This equipment was tested and is neither dangerous for the consumer nor for the environment. x Phaser 7300 Color Printer Service Manual A signed copy of...
Service Manual
Page 14
... Pick and Feed Rollers 5 - 127 Cleaning the ADC Sensor 5 - 127 Cleaning the Registration Sensor 5 - 127 Cleaning the Contacts 5 - 127 FRU Disassembly 6 - 129 Orientation of the Printer 6 - 131 General Notes on Disassembly 6 - 131 Preparation 6 - 131 Work Notes 6 - 132 Notations in the Disassembly Text 6 - 132 About Screw Colors 6 - 132 Disassembly Procedures 6 - 133 xii Phaser 7300 Color Printer Service Manual
... Pick and Feed Rollers 5 - 127 Cleaning the ADC Sensor 5 - 127 Cleaning the Registration Sensor 5 - 127 Cleaning the Contacts 5 - 127 FRU Disassembly 6 - 129 Orientation of the Printer 6 - 131 General Notes on Disassembly 6 - 131 Preparation 6 - 131 Work Notes 6 - 132 Notations in the Disassembly Text 6 - 132 About Screw Colors 6 - 132 Disassembly Procedures 6 - 133 xii Phaser 7300 Color Printer Service Manual
Service Manual
Page 17
... Information 1 - 1 Print Engine 1 - 13 Physical Dimensions - Contents The Phaser 7300 Color Printer Overview 1 - 2 Phaser 7300 Printer Configurations 1 - 3 Secure Prints, Proof Prints, Saved Prints and PDF Direct Printing 1 - 4 Power Saver Mode...1 - 4 Printer Memory and RAM Capabilities 1 - 5 Parts of the Printer ...1 - 6 Print Engine Base Configuration 1 - 6 Printer Options - General Information The Xerox Phaser® 7300 Color Printer Service Manual is the primary document used for repairing, maintaining...
... Information 1 - 1 Print Engine 1 - 13 Physical Dimensions - Contents The Phaser 7300 Color Printer Overview 1 - 2 Phaser 7300 Printer Configurations 1 - 3 Secure Prints, Proof Prints, Saved Prints and PDF Direct Printing 1 - 4 Power Saver Mode...1 - 4 Printer Memory and RAM Capabilities 1 - 5 Parts of the Printer ...1 - 6 Print Engine Base Configuration 1 - 6 Printer Options - General Information The Xerox Phaser® 7300 Color Printer Service Manual is the primary document used for repairing, maintaining...
Service Manual
Page 18
... Lower Tray Deck (LTD) The Phaser 7300 Printer combines a 4-color, LED-based, tandem-design tabloid print engine, with an Xerox OPB Image Processor Board (IP) that enables or disables built-in features as described below to allow customer upgrades from7300B to 7300N models. 1 - 2 Phaser 7300 Color Printer Service Manual All printer versions support the color PCL5c printer language. An optional Ethernet port for...
... Lower Tray Deck (LTD) The Phaser 7300 Printer combines a 4-color, LED-based, tandem-design tabloid print engine, with an Xerox OPB Image Processor Board (IP) that enables or disables built-in features as described below to allow customer upgrades from7300B to 7300N models. 1 - 2 Phaser 7300 Color Printer Service Manual All printer versions support the color PCL5c printer language. An optional Ethernet port for...
Service Manual
Page 20
... hard drive, per type automatically before adding the new one 1650-Sheet High-Capacity Feeder 1 - 4 Phaser 7300 Color Printer Service Manual The printer consumes less than 70 watts of PDF files are stored on demand. ■ PDF Direct Printing: The printer supports a native PDF image processor. If the user does not want the remaining copies the job...
... hard drive, per type automatically before adding the new one 1650-Sheet High-Capacity Feeder 1 - 4 Phaser 7300 Color Printer Service Manual The printer consumes less than 70 watts of PDF files are stored on demand. ■ PDF Direct Printing: The printer supports a native PDF image processor. If the user does not want the remaining copies the job...
Service Manual
Page 22
Description No. Description 1 Top Output Tray 7 Tray 1 2 Top Cover 8 Paper Level Gauge 3 Front Panel 9 Top Cover Release 4 Power Switch 10 Multi-Purpose Tray 5 Duplex Unit (optional - Parts of the Printer Print Engine Base Configuration 2 3 4 5 1 9 10 11 6 12 7 8 Base Configuration, right-front view Item Description Table No. shown closed) 11 Multi-Purpose Tray Release 6 Duplex Unit Release 12 Right Cover Door A 1 - 6 Phaser 7300 Color Printer Service Manual
Description No. Description 1 Top Output Tray 7 Tray 1 2 Top Cover 8 Paper Level Gauge 3 Front Panel 9 Top Cover Release 4 Power Switch 10 Multi-Purpose Tray 5 Duplex Unit (optional - Parts of the Printer Print Engine Base Configuration 2 3 4 5 1 9 10 11 6 12 7 8 Base Configuration, right-front view Item Description Table No. shown closed) 11 Multi-Purpose Tray Release 6 Duplex Unit Release 12 Right Cover Door A 1 - 6 Phaser 7300 Color Printer Service Manual
Service Manual
Page 24
Duplex Unit ■ The Duplex Unit attaches to the top of Tray 1. ■ When opening the Duplex Unit, Tray 1 opens also to support the Duplex Unit. 1 - 8 Phaser 7300 Color Printer Service Manual Duplex Unit 1 7300-33 Duplex Unit shown with Tray 1 1. Printer Options (cont'd) -
Duplex Unit ■ The Duplex Unit attaches to the top of Tray 1. ■ When opening the Duplex Unit, Tray 1 opens also to support the Duplex Unit. 1 - 8 Phaser 7300 Color Printer Service Manual Duplex Unit 1 7300-33 Duplex Unit shown with Tray 1 1. Printer Options (cont'd) -
Service Manual
Page 26
Image Processor (IP) Board Components 1 2 34 5 6 S7300-152 No. Description 1 LED GI02 "health" : Flashes to indicate proper CPU operation. 2 Hard Drive (optional) 3 Memory (RAM) SODIMM 1 and SODIMM 2 4 Configuration Upgrade Chip ("i" Button) 5 NVRAM 6 LED GI03: On indicates 10baseT connection and Off indicates a 100baseT connection. 1 - 10 Phaser 7300 Color Printer Service Manual
Image Processor (IP) Board Components 1 2 34 5 6 S7300-152 No. Description 1 LED GI02 "health" : Flashes to indicate proper CPU operation. 2 Hard Drive (optional) 3 Memory (RAM) SODIMM 1 and SODIMM 2 4 Configuration Upgrade Chip ("i" Button) 5 NVRAM 6 LED GI03: On indicates 10baseT connection and Off indicates a 100baseT connection. 1 - 10 Phaser 7300 Color Printer Service Manual
Service Manual
Page 28
DIP Switches Open Back Closed 4 3 2 1 Front S7300-173a The DIP switches are defined as follows: Mode Switch 1 Switch 2 Switch 3* Switch 4** Customer Mode Open Open Service Mode Open Closed Developer Mode (no POST) Closed Closed Disaster Recovery (Vx Works only) Closed Open * Switch 3 selects whether PostScript (CLOSED) or Vx Works (OPEN) is available on the rear panel serial port. ** Switch 4 is an Image Processor CPU Reset switch, normally (OPEN). Do not leave in the (CLOSED) position. 1 - 12 Phaser 7300 Color Printer Service Manual
DIP Switches Open Back Closed 4 3 2 1 Front S7300-173a The DIP switches are defined as follows: Mode Switch 1 Switch 2 Switch 3* Switch 4** Customer Mode Open Open Service Mode Open Closed Developer Mode (no POST) Closed Closed Disaster Recovery (Vx Works only) Closed Open * Switch 3 selects whether PostScript (CLOSED) or Vx Works (OPEN) is available on the rear panel serial port. ** Switch 4 is an Image Processor CPU Reset switch, normally (OPEN). Do not leave in the (CLOSED) position. 1 - 12 Phaser 7300 Color Printer Service Manual
Service Manual
Page 30
... Duplex 15/18 9/9 N/A N/A N/A N/A 1 - 14 Phaser 7300 Color Printer Service Manual Running Mode: Print Engine capable of four colors: cyan, magenta, yellow or black. Standard and Draft 600 x 600 dpi (Factory Default) Enhanced 600 x 2400 dpi* * Not available on the Phaser 7300B. ** Not Available on the Phaser 7300B or Phaser 7300N. Functional Specifications Characteristic Printing process Color medium Resolution / Addressability Operating Modes...
... Duplex 15/18 9/9 N/A N/A N/A N/A 1 - 14 Phaser 7300 Color Printer Service Manual Running Mode: Print Engine capable of four colors: cyan, magenta, yellow or black. Standard and Draft 600 x 600 dpi (Factory Default) Enhanced 600 x 2400 dpi* * Not available on the Phaser 7300B. ** Not Available on the Phaser 7300B or Phaser 7300N. Functional Specifications Characteristic Printing process Color medium Resolution / Addressability Operating Modes...
Service Manual
Page 32
... (17 - 20 lb. Bond) 90 - 105 g/m2 (24 - 28 lb. Bond) 105 - 120 g/m2 (28 - 32 lb. Bond) Transparency Thin Card Stock Thick Card Stock Phaser® 35-Series ONLY 120 - 163 g/m2 (44 - 60 lb. No resonant frequencies below 50 Hz. 15 g, trapezoidal flared pulse, 20 msec each axis. Cover... MPT / Tray 1 MPT / Tray1 MPT / Tray 1 MPT / Tray 1 MPT / Tray 1 All Trays MPT Only MPT Only All Trays MPT / Tray 1 MPT Only MPT Only 1 - 16 Phaser 7300 Color Printer Service Manual Bond) 120 - 163 g/m2 (81 - 110 lb. Cover) 163 - 203 g/m2 (60 - 75 lb.
... (17 - 20 lb. Bond) 90 - 105 g/m2 (24 - 28 lb. Bond) 105 - 120 g/m2 (28 - 32 lb. Bond) Transparency Thin Card Stock Thick Card Stock Phaser® 35-Series ONLY 120 - 163 g/m2 (44 - 60 lb. No resonant frequencies below 50 Hz. 15 g, trapezoidal flared pulse, 20 msec each axis. Cover... MPT / Tray 1 MPT / Tray1 MPT / Tray 1 MPT / Tray 1 MPT / Tray 1 All Trays MPT Only MPT Only All Trays MPT / Tray 1 MPT Only MPT Only 1 - 16 Phaser 7300 Color Printer Service Manual Bond) 120 - 163 g/m2 (81 - 110 lb. Cover) 163 - 203 g/m2 (60 - 75 lb.
Service Manual
Page 36
... 2 - 41 2 - 39 2 - 43 2 - 43 2 - 43 2 - 43 2 - 43 2 - 42 2 - 42 2 - 42 2 - 42 2 - 42 2 - 43 2 - 56 2 - 56 2 - 56 2 - 57 2 - 57 2 - 57 2 - 58 2 - 58 2 - 58 2 - 58 2 - 58 2-20 Phaser 7300 Color Printer Service Manual
... 2 - 41 2 - 39 2 - 43 2 - 43 2 - 43 2 - 43 2 - 43 2 - 42 2 - 42 2 - 42 2 - 42 2 - 42 2 - 43 2 - 56 2 - 56 2 - 56 2 - 57 2 - 57 2 - 57 2 - 58 2 - 58 2 - 58 2 - 58 2 - 58 2-20 Phaser 7300 Color Printer Service Manual
Service Manual
Page 38
... 2 - 47 2 - 47 2 - 53 2 - 53 2 - 53 2 - 53 2 - 52 2 - 52 2 - 52 2 - 52 2 - 55 2 - 49 2 - 49 2 - 49 2 - 49 2 - 49 2 - 49 2 - 48 2 - 50 2 - 44 2 - 44 2 - 44 2 - 44 2 - 44 2-22 Phaser 7300 Color Printer Service Manual
... 2 - 47 2 - 47 2 - 53 2 - 53 2 - 53 2 - 53 2 - 52 2 - 52 2 - 52 2 - 52 2 - 55 2 - 49 2 - 49 2 - 49 2 - 49 2 - 49 2 - 49 2 - 48 2 - 50 2 - 44 2 - 44 2 - 44 2 - 44 2 - 44 2-22 Phaser 7300 Color Printer Service Manual
Service Manual
Page 40
... to isolate problems with a new one possible approach to be sure you have corrected the initial problem and there are no additional problems present. 2-24 Phaser 7300 Color Printer Service Manual Step 1: Identify the Problem: 1 Verify the reported problem does exist. 2 Check for any error codes and write them down. 3 Print normal customer prints and...
... to isolate problems with a new one possible approach to be sure you have corrected the initial problem and there are no additional problems present. 2-24 Phaser 7300 Color Printer Service Manual Step 1: Identify the Problem: 1 Verify the reported problem does exist. 2 Check for any error codes and write them down. 3 Print normal customer prints and...
Service Manual
Page 42
... user input. Pressing INFO again restores the current menu item and removes the help information, if available. Enter by the user. 2-26 Phaser 7300 Color Printer Service Manual Service diagnostics are to re-enter service diagnostics. The printer will run through the front panel. INFO Provides help text. Diagnostics also contain built-in test prints, adjustments and calibrations...
... user input. Pressing INFO again restores the current menu item and removes the help information, if available. Enter by the user. 2-26 Phaser 7300 Color Printer Service Manual Service diagnostics are to re-enter service diagnostics. The printer will run through the front panel. INFO Provides help text. Diagnostics also contain built-in test prints, adjustments and calibrations...