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Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
Contents Quick Guides Connecting the Samsung Smart Remote to the TV Using Smart Hub 2 Using Smart Hub Using Voice Interaction 3 Setting up Voice Interaction 3 Running Voice Interaction Connections Connecting an Antenna Connecting to the Internet 4 Connecting to your Internet network Troubleshooting Internet Connectivity Issues 6 Troubleshooting wired Internet connectivity issues 7 Troubleshooting wireless Internet connectivity issues Connecting Video Devices 8 Connecting with an HDMI cable 8 Connecting with a component cable (only for models with COMPONENT IN / AV IN) 9 Connecting with a ...
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... malicious code 59 Scanning for viruses in real time 59 Viewing scan results Using Other Functions 60 Running the accessibility functions 60 Enabling voice guides for the visually impaired 60 Enabling audio for the video description function 61 Showing captions 61 Adjusting the menu transparency 61 White text on black background (high contrast) 62 Enlarging the font (for the visually impaired) 62 Learning about the remote control...
... malicious code 59 Scanning for viruses in real time 59 Viewing scan results Using Other Functions 60 Running the accessibility functions 60 Enabling voice guides for the visually impaired 60 Enabling audio for the video description function 61 Showing captions 61 Adjusting the menu transparency 61 White text on black background (high contrast) 62 Enlarging the font (for the visually impaired) 62 Learning about the remote control...
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... Internet Read Before Playing Photo, Video, or Music Files 81 Limitations on use of photo, video, and music files 82 Supported external subtitles 82 Supported internal subtitles 83 Supported image formats and resolutions 83 Supported music formats and codecs 84 Supported video codecs Read After Installing the TV 86 Picture sizes and input signals 87 Installing an anti-theft lock 87 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 88 IBM 88 MAC 89 VESA...
... Internet Read Before Playing Photo, Video, or Music Files 81 Limitations on use of photo, video, and music files 82 Supported external subtitles 82 Supported internal subtitles 83 Supported image formats and resolutions 83 Supported music formats and codecs 84 Supported video codecs Read After Installing the TV 86 Picture sizes and input signals 87 Installing an anti-theft lock 87 Read before setting up a wireless Internet connection Read Before Connecting a Computer (Supported Resolutions) 88 IBM 88 MAC 89 VESA...
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...; When sharing content with the audio device itself. Connection notes for example, if the network has an NAS (Network-Attached Storage) device. When you are using an optical cable does not automatically turn off the TV speakers. To turn off the TV speakers, set Select Speaker ( Settings Sound Select Speaker) to use Wi-Fi Direct, the mobile device must be supported due to the network's configuration, quality, or functionality...
...; When sharing content with the audio device itself. Connection notes for example, if the network has an NAS (Network-Attached Storage) device. When you are using an optical cable does not automatically turn off the TV speakers. To turn off the TV speakers, set Select Speaker ( Settings Sound Select Speaker) to use Wi-Fi Direct, the mobile device must be supported due to the network's configuration, quality, or functionality...
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... the wireless environmental conditions. EXTRA While watching content, press to the Home Screen. (Play/pause) When pressed, the playback controls appear. Using these colored buttons to access additional options that are watching a program, the previous channel appears. (Smart hub) Press to return to display extra information from the TV. Use to the feature in the U.S.A. Use these controls, you are specific according to change the channel. VOL (Volume...
... the wireless environmental conditions. EXTRA While watching content, press to the Home Screen. (Play/pause) When pressed, the playback controls appear. Using these colored buttons to access additional options that are watching a program, the previous channel appears. (Smart hub) Press to return to display extra information from the TV. Use to the feature in the U.S.A. Use these controls, you are specific according to change the channel. VOL (Volume...
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... which speakers the TV uses for audio output. -- More Displays TV settings. ●● Source You can select an external device connected to the TV." ●● Search You can watch TV broadcasts with captions. and Canada. Sound Mode You can select a sound mode to optimize your remote control, you can search the apps or games in Smart Hub services. Select Speaker You can view the current network and Internet status. -- PIP While using a connected external...
... which speakers the TV uses for audio output. -- More Displays TV settings. ●● Source You can select an external device connected to the TV." ●● Search You can watch TV broadcasts with captions. and Canada. Sound Mode You can select a sound mode to optimize your remote control, you can search the apps or games in Smart Hub services. Select Speaker You can view the current network and Internet status. -- PIP While using a connected external...
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... main screen's source is a Component or HDMI connection. 2) The input resolution is active. Viewing a HDR mode Settings Picture Expert Settings HDR+ Mode Automatically provide an optimal HDR effect based on the main screen can watch a TV broadcast in a picture-in specific geographical areas. "" This function is not available on certain models in -picture (PIP) window. "" PIP is not available while Smart Hub is less than FHD (Full HD). "" The PIP window supports digital channels only...
... main screen's source is a Component or HDMI connection. 2) The input resolution is active. Viewing a HDR mode Settings Picture Expert Settings HDR+ Mode Automatically provide an optimal HDR effect based on the main screen can watch a TV broadcast in a picture-in specific geographical areas. "" This function is not available on certain models in -picture (PIP) window. "" PIP is not available while Smart Hub is less than FHD (Full HD). "" The PIP window supports digital channels only...
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... can connect Bluetooth audio devices to the TV through Bluetooth devices Settings Sound Expert Settings Wireless Speaker Manager Bluetooth Audio Devices You can be controlled in specific geographical areas. Using the Sound Support Functions Configure the sound settings for audio output. "" If the TV fails to find a Bluetooth audio device, place the device closer to the Bluetooth audio device's operating manual. For more information on the Samsung audio device to "Read Before Using Bluetooth...
... can connect Bluetooth audio devices to the TV through Bluetooth devices Settings Sound Expert Settings Wireless Speaker Manager Bluetooth Audio Devices You can be controlled in specific geographical areas. Using the Sound Support Functions Configure the sound settings for audio output. "" If the TV fails to find a Bluetooth audio device, place the device closer to the Bluetooth audio device's operating manual. For more information on the Samsung audio device to "Read Before Using Bluetooth...
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... time and use the timer function. "" Depending on the TV anytime. Once the Clock is set, you can set to either an antenna or a cable output and is disconnected. "" The clock must be reset every time the power is receiving digital broadcasts. This function is only available if Clock Mode is connected to receive time information through a network connection. Changing the current time Settings System Time Clock Time Offset "" Time Offset adjusts the time through normal digital broadcast signals...
... time and use the timer function. "" Depending on the TV anytime. Once the Clock is set, you can set to either an antenna or a cable output and is disconnected. "" The clock must be reset every time the power is receiving digital broadcasts. This function is only available if Clock Mode is connected to receive time information through a network connection. Changing the current time Settings System Time Clock Time Offset "" Time Offset adjusts the time through normal digital broadcast signals...
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... an HDMI cable and connect a 5.1 home theater system directly to the external device's digital audio output connector. For more information, refer to On. 2. Connecting an external device through Anynet+ and using your TV screen using their menus Settings System Expert Settings Anynet+ (HDMI-CEC) 1. Read before connecting an Anynet+ (HDMI-CEC) device "" You can use the TV's remote control to control external devices that are either in standby mode or turned on the connected external device. Using the Universal Remote...
... an HDMI cable and connect a 5.1 home theater system directly to the external device's digital audio output connector. For more information, refer to On. 2. Connecting an external device through Anynet+ and using your TV screen using their menus Settings System Expert Settings Anynet+ (HDMI-CEC) 1. Read before connecting an Anynet+ (HDMI-CEC) device "" You can use the TV's remote control to control external devices that are either in standby mode or turned on the connected external device. Using the Universal Remote...
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..., Auto Update is turned on a USB device, connect the USB device to their defaults after completing the software update. Video and audio settings may take a longer time if another network function is completed, it on . Then, save the update package in the USB device's top-level folder. The TV will not be reset to the TV for update. "" To update using a USB flash drive, download the update package from the Internet requires an active Internet connection. When...
..., Auto Update is turned on a USB device, connect the USB device to their defaults after completing the software update. Video and audio settings may take a longer time if another network function is completed, it on . Then, save the update package in the USB device's top-level folder. The TV will not be reset to the TV for update. "" To update using a USB flash drive, download the update package from the Internet requires an active Internet connection. When...
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... TV settings for remote support. 2. Samsung Remote Support service offers you one support with your TV, set Remote Management to the Support section. 3. Open the menu on -one -on your TV and go to On. Call the Samsung Contact Center and ask for you ●● Perform a factory reset your TV ●● Install recommended firmware updates How does Remote Support Work? Getting Support Get help directly from a Samsung call center phone number, your TV's model number...
... TV settings for remote support. 2. Samsung Remote Support service offers you one support with your TV, set Remote Management to the Support section. 3. Open the menu on -one -on your TV and go to On. Call the Samsung Contact Center and ask for you ●● Perform a factory reset your TV ●● Install recommended firmware updates How does Remote Support Work? Getting Support Get help directly from a Samsung call center phone number, your TV's model number...
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... problems and solutions below, use the Picture Test to help resolve the problem. Settings Support Self Diagnosis Try Now You can examine for flaws or faults. Disable Energy Saving Mode ( Settings System Eco Solution Energy Saving Mode), Eco Sensor ( Settings System Eco Solution Eco Sensor), or Motion Lighting ( Settings System Eco Solution Motion Lighting). If the TV is connected to diagnose sound issues. "" You should agree to the correct external device video output...
... problems and solutions below, use the Picture Test to help resolve the problem. Settings Support Self Diagnosis Try Now You can examine for flaws or faults. Disable Energy Saving Mode ( Settings System Eco Solution Energy Saving Mode), Eco Sensor ( Settings System Eco Solution Eco Sensor), or Motion Lighting ( Settings System Eco Solution Motion Lighting). If the TV is connected to diagnose sound issues. "" You should agree to the correct external device video output...
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... it . Use HDMI or Component cables to 1080i or 720p. The picture is plugged in the store. Store displays are connected to a cable or satellite box, run Auto Program ( Settings Broadcasting Auto Program). If you are correct but it is distorted. Make sure that the antenna cable or cable TV cable is wrong or missing. The color is firmly connected. The problem Screen Brightness Try this! See if Sleep Timer ( Settings System Time Sleep Timer) has been enabled. Problems Powering On...
... it . Use HDMI or Component cables to 1080i or 720p. The picture is plugged in the store. Store displays are connected to a cable or satellite box, run Auto Program ( Settings Broadcasting Auto Program). If you are correct but it is distorted. Make sure that the antenna cable or cable TV cable is wrong or missing. The color is firmly connected. The problem Screen Brightness Try this! See if Sleep Timer ( Settings System Time Sleep Timer) has been enabled. Problems Powering On...
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... are using AV, analog equipment, disconnect the adapter from the Component (Blue) input jack on the edge of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to the external device's user manual. See if Energy Saving Mode ( Settings System Eco Solution Energy Saving Mode) has been enabled. Please check the connections. Testing the sound Settings Support Self Diagnosis Start Sound Test If the TV plays the Start Sound Test...
... are using AV, analog equipment, disconnect the adapter from the Component (Blue) input jack on the edge of the device (cable or satellite box, DVD, Blu-ray, etc.) connected to the external device's user manual. See if Energy Saving Mode ( Settings System Eco Solution Energy Saving Mode) has been enabled. Please check the connections. Testing the sound Settings Support Self Diagnosis Start Sound Test If the TV plays the Start Sound Test...
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... sure that the correct input source has been selected. Select Source to confirm that the audio cable is not connected to a cable or satellite box, run Auto Program to Caption ( Settings System Accessibility the Caption Mode. Run Start Setup ( Settings System Start Setup) or Auto Program ( Settings Broadcasting Auto Program). Go to search for channels ( Settings Broadcasting Auto Program). Caption) and change The picture is low. For antenna or cable connections, check the signal information. Some channels may cause picture distortions. A weak signal can cause...
... sure that the correct input source has been selected. Select Source to confirm that the audio cable is not connected to a cable or satellite box, run Auto Program to Caption ( Settings System Accessibility the Caption Mode. Run Start Setup ( Settings System Start Setup) or Auto Program ( Settings Broadcasting Auto Program). Go to search for channels ( Settings Broadcasting Auto Program). Caption) and change The picture is low. For antenna or cable connections, check the signal information. Some channels may cause picture distortions. A weak signal can cause...
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... between your wireless router and your Internet service provider. The upgrade stops if you are using an HDMI connection, check the audio output setting on and connected to your network or apps (for Internet compatible models only). The problem The "Mode Not Supported" message appears. Set your wireless router, modem router, or access point in a corner. Note that the HDMI-to-DVI connection is no audio. The wireless network signal is widely used by the HDMI (DVI) port and does...
... between your wireless router and your Internet service provider. The upgrade stops if you are using an HDMI connection, check the audio output setting on and connected to your network or apps (for Internet compatible models only). The problem The "Mode Not Supported" message appears. Set your wireless router, modem router, or access point in a corner. Note that the HDMI-to-DVI connection is no audio. The wireless network signal is widely used by the HDMI (DVI) port and does...
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... connected with an HDMI or Component cable, the Caption is grayed out. The stand is normal and will dissipate over time. Watching TV for digital channels. Check the TV's supported resolutions and adjust the external device's output resolution accordingly. This smell is wobbly or crooked. The TV is tilted to prevent them from the TV and reassemble it. I Want to Reset the TV Initialize the settings to Samsung...
... connected with an HDMI or Component cable, the Caption is grayed out. The stand is normal and will dissipate over time. Watching TV for digital channels. Check the TV's supported resolutions and adjust the external device's output resolution accordingly. This smell is wobbly or crooked. The TV is tilted to prevent them from the TV and reassemble it. I Want to Reset the TV Initialize the settings to Samsung...
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... Mode is running. "" This function is not available in progress or the Timeshift function is set to a wall, we recommend using cables with protective stickers covering some of audio or video. The Broadcasting has been deactivated. The TV is making a humming noise. A POP (TV's internal banner ad) appears on the screen. The problem The remote control and/ or voice control does not work. Settings...
... Mode is running. "" This function is not available in progress or the Timeshift function is set to a wall, we recommend using cables with protective stickers covering some of audio or video. The Broadcasting has been deactivated. The TV is making a humming noise. A POP (TV's internal banner ad) appears on the screen. The problem The remote control and/ or voice control does not work. Settings...
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.... Samsung recommends using characters and numbers. WPS automatically configures the SSID and WPA key settings. If the channel set for the lock slot on certain models in specific geographical areas. Look for the wireless router is currently being used to the lock's user manual for each TV model. The lock is not currently in the 802.11n mode. Read before setting up a wireless Internet connection Precautions for the wireless router. If the wireless...
.... Samsung recommends using characters and numbers. WPS automatically configures the SSID and WPA key settings. If the channel set for the lock slot on certain models in specific geographical areas. Look for the wireless router is currently being used to the lock's user manual for each TV model. The lock is not currently in the 802.11n mode. Read before setting up a wireless Internet connection Precautions for the wireless router. If the wireless...