Hardware Guide
Page 1
Operating Instructions Hardware Guide 1 Guide to read the Safety Information before you use , be sure to the Printer 2 Setting Up 3 Connecting the Printer 4 Configuration 5 Installing the Printer Driver 6 Paper and Other Media 7 Replacing Consumables 8 Cleaning and Adjusting the Printer 9 Troubleshooting 10 Removing Misfed Paper 11 Appendix Read this machine and keep it handy for future reference. For safe and correct use this manual carefully before using the machine.
Operating Instructions Hardware Guide 1 Guide to read the Safety Information before you use , be sure to the Printer 2 Setting Up 3 Connecting the Printer 4 Configuration 5 Installing the Printer Driver 6 Paper and Other Media 7 Replacing Consumables 8 Cleaning and Adjusting the Printer 9 Troubleshooting 10 Removing Misfed Paper 11 Appendix Read this machine and keep it handy for future reference. For safe and correct use this manual carefully before using the machine.
Hardware Guide
Page 4
Troubleshooting Error & Status Messages on the Display Panel 95 When Call-light Is Lit or Blinking...104 2 Installing the Printer Driver Quick Install...53 Install the ...
Troubleshooting Error & Status Messages on the Display Panel 95 When Call-light Is Lit or Blinking...104 2 Installing the Printer Driver Quick Install...53 Install the ...
Hardware Guide
Page 5
... Misfeed Q: Interposer...135 Remove Misfeed R: Finisher...137 11. When the Machine does Not Print...106 Checking the port connection...107 Other Printing Problems...108 Additional Troubleshooting...113 Pausing Print When Using Finisher...115 Removing Jammed Staples...116 Finisher SR841...116 Finisher SR4000...118 Finisher SR4000 (Saddle Stitch)...120 Removing Staple Waste...
... Misfeed Q: Interposer...135 Remove Misfeed R: Finisher...137 11. When the Machine does Not Print...106 Checking the port connection...107 Other Printing Problems...108 Additional Troubleshooting...113 Pausing Print When Using Finisher...115 Removing Jammed Staples...116 Finisher SR841...116 Finisher SR4000...118 Finisher SR4000 (Saddle Stitch)...120 Removing Staple Waste...
Hardware Guide
Page 97
... to online by pressing [Offline] on . Hex Dump Mode In the hex dump mode, the machine receives data in process The machine is changing settings. Troubleshooting Error & Status Messages on the Display Panel This section describes the main messages that is required. Setting change in hexadecimal format. 9. Processing... Turn off the...
... to online by pressing [Offline] on . Hex Dump Mode In the hex dump mode, the machine receives data in process The machine is changing settings. Troubleshooting Error & Status Messages on the Display Panel This section describes the main messages that is required. Setting change in hexadecimal format. 9. Processing... Turn off the...
Hardware Guide
Page 98
... using [Form Feed], or cancel the job. If the message appears again, call your sales / service representative. Cannot check Signal in the communication mode settings. Troubleshooting The printer is out of staples. • Add staples to [802.11 Ad hoc] in the [Maintenance] menu. • To check the radio signal, select...
... using [Form Feed], or cancel the job. If the message appears again, call your sales / service representative. Cannot check Signal in the communication mode settings. Troubleshooting The printer is out of staples. • Add staples to [802.11 Ad hoc] in the [Maintenance] menu. • To check the radio signal, select...
Hardware Guide
Page 100
... Finisher Shift Tray has a problem when using [Form Feed], or after canceling the job, turn the power switch to Stand by , and then to On. 9. Troubleshooting The entered number of order. • Select another tray using shift function. • Call your sales / service representative. Hardware Problem Ethernet The printer detected an...
... Finisher Shift Tray has a problem when using [Form Feed], or after canceling the job, turn the power switch to Stand by , and then to On. 9. Troubleshooting The entered number of order. • Select another tray using shift function. • Call your sales / service representative. Hardware Problem Ethernet The printer detected an...
Hardware Guide
Page 102
...; Turn the power switch to Stand by, and then to the previous panel display screen. If the message appears again, call your sales / service representative. Troubleshooting • Prepare a new toner bottle. • You can print until [Add Toner] appears. Open Front Cover Reset B2 Lever B2 lever is jammed in the...
...; Turn the power switch to Stand by, and then to the previous panel display screen. If the message appears again, call your sales / service representative. Troubleshooting • Prepare a new toner bottle. • You can print until [Add Toner] appears. Open Front Cover Reset B2 Lever B2 lever is jammed in the...
Hardware Guide
Page 104
... problem. • Turn the power switch to Standby, and then to ensure a good standard of printing, call your sales / service representative as soon as possible. Troubleshooting • Call your sales / service representative as soon as possible. If the message is time to On. Replace PCU It is displayed again, call your...
... problem. • Turn the power switch to Standby, and then to ensure a good standard of printing, call your sales / service representative as soon as possible. Troubleshooting • Call your sales / service representative as soon as possible. If the message is time to On. Replace PCU It is displayed again, call your...
Hardware Guide
Page 106
... is a paper jam or no buzzer) 9 Meanings Printing Error occurred (Example) • Paper jam • Out of the call -light when installed to the printer. 9. Troubleshooting When Call-light Is Lit or Blinking • Do not push or pull the call -light or the printer.
... is a paper jam or no buzzer) 9 Meanings Printing Error occurred (Example) • Paper jam • Out of the call -light when installed to the printer. 9. Troubleshooting When Call-light Is Lit or Blinking • Do not push or pull the call -light or the printer.
Hardware Guide
Page 108
.... If the problem cannot be resolved, contact your sales or service representative. Turn on the control panel. If not, press [Online] on the power switch. Troubleshooting When the Machine does Not Print If the printing does not start even with printing instructions, check the following. Connect the interface cable securely. If...
.... If the problem cannot be resolved, contact your sales or service representative. Turn on the control panel. If not, press [Online] on the power switch. Troubleshooting When the Machine does Not Print If the printing does not start even with printing instructions, check the following. Connect the interface cable securely. If...
Hardware Guide
Page 110
... printer driver's [Print Quality] tab, open the [Change User Settings] dialog box, and then on the print side of machine fonts in the [System] menu. Troubleshooting Other Printing Problems If the printed image is differs from the image on the print image. • You may have not You may have not...
... printer driver's [Print Quality] tab, open the [Change User Settings] dialog box, and then on the print side of machine fonts in the [System] menu. Troubleshooting Other Printing Problems If the printed image is differs from the image on the print image. • You may have not You may have not...
Hardware Guide
Page 112
... performed using PDF Direct Print. • When using PDF Direct Print, printout requires paper set properly. Multiple pages are no gaps. • Paper is locked. Troubleshooting The paper size appears on the control panel and printing is locked. See p.63 "Loading Paper". • There may be a gap between the side guide...
... performed using PDF Direct Print. • When using PDF Direct Print, printout requires paper set properly. Multiple pages are no gaps. • Paper is locked. Troubleshooting The paper size appears on the control panel and printing is locked. See p.63 "Loading Paper". • There may be a gap between the side guide...
Hardware Guide
Page 114
...]. • See the printer driver Help. • The data is being processed. If the problem cannot be resolved, contact your sales or service representative. 9 112 Troubleshooting In the printer properties dialog box, on the [Print Quality] tab, click the [Change User Settings...] dialog box, [Image Adjustments] tab, and then select the...
...]. • See the printer driver Help. • The data is being processed. If the problem cannot be resolved, contact your sales or service representative. 9 112 Troubleshooting In the printer properties dialog box, on the [Print Quality] tab, click the [Change User Settings...] dialog box, [Image Adjustments] tab, and then select the...
Hardware Guide
Page 115
Additional Troubleshooting Additional Troubleshooting Troubles related to [Occurs & Fixed] on the Web Image Monitor, and then confirm the settings of the SMTP server in [E-mail]. • If the power ...
Additional Troubleshooting Additional Troubleshooting Troubles related to [Occurs & Fixed] on the Web Image Monitor, and then confirm the settings of the SMTP server in [E-mail]. • If the power ...
Hardware Guide
Page 116
When no date information is changed after. Refer to obtain time information from the SNTP server. If the problem cannot be sent, even if the notification level is included in sent e-mail, the mail server has a malfunction. • Set to the Web Image Monitor's Help for the appropriate settings. Troubleshooting • If an Alert-notification e-mail, set with the earlier notification level, arrives, later e-mail will not be resolved, contact your sales or service representative. 9 114 9.
When no date information is changed after. Refer to obtain time information from the SNTP server. If the problem cannot be sent, even if the notification level is included in sent e-mail, the mail server has a malfunction. • Set to the Web Image Monitor's Help for the appropriate settings. Troubleshooting • If an Alert-notification e-mail, set with the earlier notification level, arrives, later e-mail will not be resolved, contact your sales or service representative. 9 114 9.
Hardware Guide
Page 118
... might have occurred. • Staples might not be jammed because of the booklet finisher tray when pulling out or pushing in the finisher's staple unit. 9. Troubleshooting Removing Jammed Staples • Keep your hands clear of curled paper. Open the finisher's front cover. 2.
... might have occurred. • Staples might not be jammed because of the booklet finisher tray when pulling out or pushing in the finisher's staple unit. 9. Troubleshooting Removing Jammed Staples • Keep your hands clear of curled paper. Open the finisher's front cover. 2.
Hardware Guide
Page 120
... staple unit. 9. Return the staple unit to use the stapler. Finisher SR4000 The following procedure explains how to remove jammed staples from the Finisher SR4000. 1. Troubleshooting AST123S 8. Pull out the cartridge gently. 118 Reinstall the cartridge, pushing it into the unit until it clicks. Open the finisher's front cover. 2.
... staple unit. 9. Return the staple unit to use the stapler. Finisher SR4000 The following procedure explains how to remove jammed staples from the Finisher SR4000. 1. Troubleshooting AST123S 8. Pull out the cartridge gently. 118 Reinstall the cartridge, pushing it into the unit until it clicks. Open the finisher's front cover. 2.
Hardware Guide
Page 122
Hold the green lever while pushing in the cartridge until it clicks. Open the finisher's front cover. 2. 9. AST042S Return the staple unit to remove jammed staples from the Finisher SR4000. 1. Close the finisher's front cover. 9 Finisher SR4000 (Saddle Stitch) The following procedure explains how to its original position. 7. Troubleshooting AST041S 6. Pull out the staple unit. 120 AST043S
Hold the green lever while pushing in the cartridge until it clicks. Open the finisher's front cover. 2. 9. AST042S Return the staple unit to remove jammed staples from the Finisher SR4000. 1. Close the finisher's front cover. 9 Finisher SR4000 (Saddle Stitch) The following procedure explains how to its original position. 7. Troubleshooting AST041S 6. Pull out the staple unit. 120 AST043S
Hardware Guide
Page 124
Hold the green lever while pushing in the cartridge until it clicks. Troubleshooting AST047S 7. Close the finisher's front cover. 9 122 AST048S Return the staple unit to its original position. 8. 9. Return the lever S2 to its original position.
Hold the green lever while pushing in the cartridge until it clicks. Troubleshooting AST047S 7. Close the finisher's front cover. 9 122 AST048S Return the staple unit to its original position. 8. 9. Return the lever S2 to its original position.
Hardware Guide
Page 126
Troubleshooting Removing Punch Waste When the "Empty Punch Receptacle" message appears, you do not, the "Empty Punch Receptacle" message remains displayed. 4. Finisher SR841 The following procedure ...
Troubleshooting Removing Punch Waste When the "Empty Punch Receptacle" message appears, you do not, the "Empty Punch Receptacle" message remains displayed. 4. Finisher SR841 The following procedure ...
