User's Guide
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... keeping the scanner unit open. 3 Lower the scanner unit. Solving copy problems Copier does not respond These are no obstructions: 1 Lift the scanner unit. 2 Remove any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on , and Ready appears. MAKE ... or an optional hard disk. Scanner unit does not close Make sure there are possible solutions. Troubleshooting 284 Unexpected page breaks occur INCREASE THE PRINT TIMEOUT VALUE 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch General Settings. 5 Touch...
... keeping the scanner unit open. 3 Lower the scanner unit. Solving copy problems Copier does not respond These are no obstructions: 1 Lift the scanner unit. 2 Remove any error messages. CHECK THE POWER Make sure the printer is plugged in, the power is on , and Ready appears. MAKE ... or an optional hard disk. Scanner unit does not close Make sure there are possible solutions. Troubleshooting 284 Unexpected page breaks occur INCREASE THE PRINT TIMEOUT VALUE 1 Make sure the printer is on and Ready appears. 2 On the home screen, touch . 3 Touch Settings. 4 Touch General Settings. 5 Touch...
User's Guide
Page 286
... The electrical outlet is turned on the scanner glass in the upper left corner. Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is not turned off by any switch or breaker. Try one or more of the following:...Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. Troubleshooting 286 Partial document or photo copies These are possible solutions. PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT • On the Copy screen, select the Text/Photo or Printed Image icon. • Rotate...
... The electrical outlet is turned on the scanner glass in the upper left corner. Solving scanner problems Checking an unresponsive scanner If your scanner is not responding, then make sure: • The printer is not turned off by any switch or breaker. Try one or more of the following:...Print Properties. • For Macintosh users, specify the size from the Page Setup dialog. Troubleshooting 286 Partial document or photo copies These are possible solutions. PATTERNS (MOIRÉ) APPEAR IN THE OUTPUT • On the Copy screen, select the Text/Photo or Printed Image icon. • Rotate...
User's Guide
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This often fixes the problem with water. Try one or more information, see "Cleaning the scanner glass" on ...is working. ADJUST THE SCAN RESOLUTION Increase the resolution of these possibilities, turn the printer off and then restart the computer. • The printer is not plugged into any error messages. AN ERROR MAY HAVE OCCURRED IN THE ... clean, lint-free cloth dampened with the scanner. Scanning takes too long or freezes the computer These are possible solutions. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the following : CHECK THE DISPLAY FOR ERROR...
This often fixes the problem with water. Try one or more information, see "Cleaning the scanner glass" on ...is working. ADJUST THE SCAN RESOLUTION Increase the resolution of these possibilities, turn the printer off and then restart the computer. • The printer is not plugged into any error messages. AN ERROR MAY HAVE OCCURRED IN THE ... clean, lint-free cloth dampened with the scanner. Scanning takes too long or freezes the computer These are possible solutions. CHECK THE QUALITY OF THE ORIGINAL DOCUMENT Make sure the quality of the following : CHECK THE DISPLAY FOR ERROR...
User's Guide
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...DTMF (pattern 2). CHECK THE POWER Make sure the printer is plugged in, the power is loaded facedown on the scanner glass in the upper left corner. There are possible solutions. Troubleshooting 288 Partial document or photo scans These are possible solutions. Solving fax problems Caller ID is subscribed to use. Contact your ...CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is loaded facedown on the scanner glass in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to the computer and the...
...DTMF (pattern 2). CHECK THE POWER Make sure the printer is plugged in, the power is loaded facedown on the scanner glass in the upper left corner. There are possible solutions. Troubleshooting 288 Partial document or photo scans These are possible solutions. Solving fax problems Caller ID is subscribed to use. Contact your ...CHECK THE CABLE CONNECTIONS Make sure the network or USB cable is loaded facedown on the scanner glass in the tray: 1 From the printer control panel, check the Paper Size setting from the Paper menu. 2 Before sending the job to the computer and the...
User's Guide
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... speed: 1 Type the printer IP address into the address field of the telephone line connection. • Increase the fax scan resolution, if possible. There may have been a problem with the quality of your Web browser. Received fax has poor print quality These are possible solutions. Note: If you experience... sent you want to : • Check that the quality of the printer, then print a network setup page and locate the IP address in Fax mode. Can receive but not send faxes These are possible solutions. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is...
... speed: 1 Type the printer IP address into the address field of the telephone line connection. • Increase the fax scan resolution, if possible. There may have been a problem with the quality of your Web browser. Received fax has poor print quality These are possible solutions. Note: If you experience... sent you want to : • Check that the quality of the printer, then print a network setup page and locate the IP address in Fax mode. Can receive but not send faxes These are possible solutions. THE TONER MAY BE LOW 88 Cartridge low appears when the toner is...
User's Guide
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...2400 4800 9600 14400 33600 6 Click Submit. MAKE SURE THE OPTION IS SELECTED From the program you are possible solutions. CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off , wait for print jobs. MAKE SURE THE OPTION IS INSTALLED Print a menu settings page and check ...to make sure the printer is not listed, then reinstall it is listed in the Installed Options list. Solving option problems Option does not operate correctly or quits after it . For more of the following : RESET THE...
...2400 4800 9600 14400 33600 6 Click Submit. MAKE SURE THE OPTION IS SELECTED From the program you are possible solutions. CHECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off , wait for print jobs. MAKE SURE THE OPTION IS INSTALLED Print a menu settings page and check ...to make sure the printer is not listed, then reinstall it is listed in the Installed Options list. Solving option problems Option does not operate correctly or quits after it . For more of the following : RESET THE...
User's Guide
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...8226; Load paper from the entire paper path, and then touch Continue. Troubleshooting 294 Solving paper feed problems Paper frequently jams These are using the correct cable and that it is securely connected to the printer system board. • Make sure you use it. CHECK THE PAPER GUIDES Move the guides in...paper size loaded. For more of paper you load does not exceed the maximum stack height indicated in its original wrapper until you are possible solutions. MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of the following: CHECK THE PAPER Use recommended...
...8226; Load paper from the entire paper path, and then touch Continue. Troubleshooting 294 Solving paper feed problems Paper frequently jams These are using the correct cable and that it is securely connected to the printer system board. • Make sure you use it. CHECK THE PAPER GUIDES Move the guides in...paper size loaded. For more of paper you load does not exceed the maximum stack height indicated in its original wrapper until you are possible solutions. MAKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of the following: CHECK THE PAPER Use recommended...
User's Guide
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... When you call (1-800-539-6275). or Canada, call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you may need to find a solution. Embedded Web Server does not open These are turned on the network settings, you ...have already taken to know your system administrator. You need to type https:// instead of http:// before the printer IP address to the same network. For other countries/regions, visit the Lexmark Web...
... When you call (1-800-539-6275). or Canada, call Customer Support, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you may need to find a solution. Embedded Web Server does not open These are turned on the network settings, you ...have already taken to know your system administrator. You need to type https:// instead of http:// before the printer IP address to the same network. For other countries/regions, visit the Lexmark Web...
User's Guide
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...using the touch screen 138 improving FTP quality 140 using shortcut numbers 137 using the address book 137 using 58, 77 recycling Lexmark packaging 63 Lexmark products 63 toner cartridges 64 WEEE statement 315 reducing a copy 96 Remove paper from standard output bin 259 Repeat print jobs ...258 Load with 258 Load manual feeder with adapter 293 internal print server 293 Internal Solutions Port 293 memory card 294 option not working 292 trays / drawers 293 USB/parallel interface card 294 printer problems, solving basic 256 printhead lenses cleaning 234 printing black-and-white 90 directory list...
...using the touch screen 138 improving FTP quality 140 using shortcut numbers 137 using the address book 137 using 58, 77 recycling Lexmark packaging 63 Lexmark products 63 toner cartridges 64 WEEE statement 315 reducing a copy 96 Remove paper from standard output bin 259 Repeat print jobs ...258 Load with 258 Load manual feeder with adapter 293 internal print server 293 Internal Solutions Port 293 memory card 294 option not working 292 trays / drawers 293 USB/parallel interface card 294 printer problems, solving basic 256 printhead lenses cleaning 234 printing black-and-white 90 directory list...
User's Guide
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... checking an unresponsive scanner 286 contacting Customer Support 311 FAQ about color printing 308 indicator light is blinking 256 solving basic printer problems 256 troubleshooting, copy copier does not respond 284 partial document or photo copies 286 poor copy quality 285 poor scanned image quality ...or background shading 305 toner rubs off 306 toner specks 306 uneven print density 307 troubleshooting, printer options flash memory card 293 hard disk with adapter 293 internal print server 293 Internal Solutions Port 293 memory card 294 on wrong paper 283 job takes longer than expected 282 jobs...
... checking an unresponsive scanner 286 contacting Customer Support 311 FAQ about color printing 308 indicator light is blinking 256 solving basic printer problems 256 troubleshooting, copy copier does not respond 284 partial document or photo copies 286 poor copy quality 285 poor scanned image quality ...or background shading 305 toner rubs off 306 toner specks 306 uneven print density 307 troubleshooting, printer options flash memory card 293 hard disk with adapter 293 internal print server 293 Internal Solutions Port 293 memory card 294 on wrong paper 283 job takes longer than expected 282 jobs...