User Guide
Page 9
...; Setting up and using printer software • Setting up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems Help using your operating system. Windows or Mac Help-Open a printer software program or application, and then click Help. ? User's Guide-The User's Guide is also available on our Web site. After all, you are you check the latest updates on the Lexmark Web site at www.lexmark.com/publications/. We've worked hard...
...; Setting up and using printer software • Setting up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems Help using your operating system. Windows or Mac Help-Open a printer software program or application, and then click Help. ? User's Guide-The User's Guide is also available on our Web site. After all, you are you check the latest updates on the Lexmark Web site at www.lexmark.com/publications/. We've worked hard...
User Guide
Page 44
..., and save other settings from the menus, they replace the factory default settings as user default settings. The network setup page prints and the printer returns to the home screen. 5 Check the first section on the network setup page, and confirm that all printer options are installed correctly. If an option you have not made any menu item settings changes yet, then the menu settings page lists all the factory default settings. Additional printer setup 44 Verifying printer setup Once all hardware and software options are installed and the printer is turned on...
..., and save other settings from the menus, they replace the factory default settings as user default settings. The network setup page prints and the printer returns to the home screen. 5 Check the first section on the network setup page, and confirm that all printer options are installed correctly. If an option you have not made any menu item settings changes yet, then the menu settings page lists all the factory default settings. Additional printer setup 44 Verifying printer setup Once all hardware and software options are installed and the printer is turned on...
User Guide
Page 56
... printer control panel, navigate to the printer driver. e Print a menu settings page. 2 Install the printer driver: a Insert the Software and Documentation CD. b Click Install Printer and Software. l Make sure the box next to finish adding the port. d Save the new settings. k Make any necessary changes to install, and then click Next. After installing the serial port, you want to the serial settings. Make sure you must set the serial parameters in the Add a New Port window. Although serial printing is usually slower than parallel printing, it is the preferred option...
... printer control panel, navigate to the printer driver. e Print a menu settings page. 2 Install the printer driver: a Insert the Software and Documentation CD. b Click Install Printer and Software. l Make sure the box next to finish adding the port. d Save the new settings. k Make any necessary changes to install, and then click Next. After installing the serial port, you want to the serial settings. Make sure you must set the serial parameters in the Add a New Port window. Although serial printing is usually slower than parallel printing, it is the preferred option...
User Guide
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Options Touching the Options button opens a screen where you copy the document. Custom Job This option combines multiple scanning jobs into a single job. Use the increase or decrease arrows to remain together, turn Collate off, and your copies will be ordered (1,1,1) (2,2,2) (3,3,3). Edge Erase erases whatever is within the selected area, leaving nothing printed on the output page. the output pages of each page to set how much of a margin you want all four sides of...
Options Touching the Options button opens a screen where you copy the document. Custom Job This option combines multiple scanning jobs into a single job. Use the increase or decrease arrows to remain together, turn Collate off, and your copies will be ordered (1,1,1) (2,2,2) (3,3,3). Edge Erase erases whatever is within the selected area, leaving nothing printed on the output page. the output pages of each page to set how much of a margin you want all four sides of...
User Guide
Page 144
... Paper Weight Paper Loading Custom Types Custom Names Custom Scan Sizes Universal Setup Menu Settings Page Device Statistics Network Setup Page Network Setup Page Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E-mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List Netware Setup Page Print Fonts Print Directory Asset Report Security Network/Ports Help Edit Security Setups Miscellaneous Security Setting Confidential Print Disk Wiping Security Audit Log Set Date/Time Active NIC Network1 Standard USB Parallel Serial SMTP Setup Print All Guides Copy Guide E-mail Guide Fax Guide...
... Paper Weight Paper Loading Custom Types Custom Names Custom Scan Sizes Universal Setup Menu Settings Page Device Statistics Network Setup Page Network Setup Page Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E-mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List Netware Setup Page Print Fonts Print Directory Asset Report Security Network/Ports Help Edit Security Setups Miscellaneous Security Setting Confidential Print Disk Wiping Security Audit Log Set Date/Time Active NIC Network1 Standard USB Parallel Serial SMTP Setup Print All Guides Copy Guide E-mail Guide Fax Guide...
User Guide
Page 162
... printer menus 162 Menu item Device‑Initiated E‑mail None Use Device SMTP Credentials User‑Initiated E‑mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password Prompt User Device Userid Device password Kerberos 5 Realm NTLM Domain Description Specifies server information Notes: • The message boxes have a limitation of 512 characters. • None is the factory default setting for network models or printers attached to view or set...
... printer menus 162 Menu item Device‑Initiated E‑mail None Use Device SMTP Credentials User‑Initiated E‑mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password Prompt User Device Userid Device password Kerberos 5 Realm NTLM Domain Description Specifies server information Notes: • The message boxes have a limitation of 512 characters. • None is the factory default setting for network models or printers attached to view or set...
User Guide
Page 168
.... It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to PCL emulation when a print job received through the USB port. The menu selection is busy processing data from another input port. • Changing this setting from the control panel and then exiting the menus causes the printer to On. Sets the network address information for an external print server that is attached to an external print server through a serial port requires...
.... It uses the default printer language specified in the Setup menu if PS SmartSwitch is set to PCL emulation when a print job received through the USB port. The menu selection is busy processing data from another input port. • Changing this setting from the control panel and then exiting the menus causes the printer to On. Sets the network address information for an external print server that is attached to an external print server through a serial port requires...
User Guide
Page 174
... setting is changed while confidential jobs reside on the printer RAM or printer hard disk, the expiration time for that user name and that PIN are deleted. Settings range from 1-900 seconds. 300 seconds is the factory default setting. Understanding printer menus 174 Menu item Remote Logins Login failures Failure time frame Lockout time Login timeout Description Limits the number and time frames of failed login attempts from 1-50. 3 attempts is the factory default setting. • "Failure time...
... setting is changed while confidential jobs reside on the printer RAM or printer hard disk, the expiration time for that user name and that PIN are deleted. Settings range from 1-900 seconds. 300 seconds is the factory default setting. Understanding printer menus 174 Menu item Remote Logins Login failures Failure time frame Lockout time Login timeout Description Limits the number and time frames of failed login attempts from 1-50. 3 attempts is the factory default setting. • "Failure time...
User Guide
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... printer options or custom settings. Notes: • Off is the factory default setting. • This menu appears only if a non-Read Only printer hard disk is installed. This requirement ensures that stored jobs are obtained, the stored jobs print. Understanding printer menus 212 Separator Sheet Source Specifies the paper source for separator sheets Tray Notes: Multipurpose Feeder • Tray 1 is the factory default setting. • From the Paper menu, Configure MP must be removed from sending print jobs that use another printer...
... printer options or custom settings. Notes: • Off is the factory default setting. • This menu appears only if a non-Read Only printer hard disk is installed. This requirement ensures that stored jobs are obtained, the stored jobs print. Understanding printer menus 212 Separator Sheet Source Specifies the paper source for separator sheets Tray Notes: Multipurpose Feeder • Tray 1 is the factory default setting. • From the Paper menu, Configure MP must be removed from sending print jobs that use another printer...
User Guide
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..., print server, option, or other network device. • All options are properly installed. • The printer driver settings are connected. 1 Touch Menus. 2 Touch Settings. 3 Touch General Settings. 4 Touch the left or right arrow to select your country or region, and then touch Continue. 8 Touch the left or right arrow next to Run initial setup to enable Fax and E‑mail. Check the printer power switch. • The printer cable is unresponsive, make sure...
..., print server, option, or other network device. • All options are properly installed. • The printer driver settings are connected. 1 Touch Menus. 2 Touch Settings. 3 Touch General Settings. 4 Touch the left or right arrow to select your country or region, and then touch Continue. 8 Touch the left or right arrow next to Run initial setup to enable Fax and E‑mail. Check the printer power switch. • The printer cable is unresponsive, make sure...
User Guide
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... print jobs to print the fax job. Memory full, cannot print faxes There is not configured properly. SMTP server not set up. If the message appears again, contact your system support person. Try one . 31 Missing or defective cartridge The specified toner cartridge is a paper type or size. If the printer cannot find a tray with is either missing or not functioning properly. Contact system administrator. Restore Held Jobs? Scan Document Too Long The scan job exceeds the maximum number of paper...
... print jobs to print the fax job. Memory full, cannot print faxes There is not configured properly. SMTP server not set up. If the message appears again, contact your system support person. Try one . 31 Missing or defective cartridge The specified toner cartridge is a paper type or size. If the printer cannot find a tray with is either missing or not functioning properly. Contact system administrator. Restore Held Jobs? Scan Document Too Long The scan job exceeds the maximum number of paper...
User Guide
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...scanner and automatically disabled it. 1 Remove all pages from the ADF. 2 Turn the printer off. Troubleshooting 265 84 photoconductor nearly low 1 Order a replacement photoconductor. 2 When print quality is reduced, install the new photoconductor using the instruction sheet that the scanner has been disabled by the system support person. 840.02 Scanner Auto Disabled The printer identified a problem with the replacement part. 3 Touch Continue to clear the message and continue printing. 88 Replace cartridge The specified toner cartridge is exhausted. 1 Replace the specified toner cartridge...
...scanner and automatically disabled it. 1 Remove all pages from the ADF. 2 Turn the printer off. Troubleshooting 265 84 photoconductor nearly low 1 Order a replacement photoconductor. 2 When print quality is reduced, install the new photoconductor using the instruction sheet that the scanner has been disabled by the system support person. 840.02 Scanner Auto Disabled The printer identified a problem with the replacement part. 3 Touch Continue to clear the message and continue printing. 88 Replace cartridge The specified toner cartridge is exhausted. 1 Replace the specified toner cartridge...
User Guide
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.... 8 Touch Submit. 9 Touch . The print quality test pages print. 7 Touch Back. 8 Touch Exit Config Menu. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load letter‑ or A4‑size paper in the following topics may have a printer part that jammed does not reprint after you solve print quality problems. If these suggestions do not correct the problem, contact Customer Support. Troubleshooting 295 Page that requires adjustment or replacement.
.... 8 Touch Submit. 9 Touch . The print quality test pages print. 7 Touch Back. 8 Touch Exit Config Menu. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load letter‑ or A4‑size paper in the following topics may have a printer part that jammed does not reprint after you solve print quality problems. If these suggestions do not correct the problem, contact Customer Support. Troubleshooting 295 Page that requires adjustment or replacement.
User Guide
Page 331
... filter replacing 245 AppleTalk menu 165 attaching cables 42 Automatic Document Feeder (ADF) 14 B black‑and‑white printing 89 blinking indicator light 43 brightness, adjusting 61 buttons, home screen 17 buttons, printer control panel 16 buttons, touch screen 19 C cables Ethernet 42 USB 42 calling Customer Support 311 canceling a job from Macintosh 90 from the printer control panel 90 from Windows 90 card stock tips 84 Change to 257 Check tray connection 257 checking an unresponsive printer 256 checking an unresponsive scanner 286 checking device status on Embedded Web Server...
... filter replacing 245 AppleTalk menu 165 attaching cables 42 Automatic Document Feeder (ADF) 14 B black‑and‑white printing 89 blinking indicator light 43 brightness, adjusting 61 buttons, home screen 17 buttons, printer control panel 16 buttons, touch screen 19 C cables Ethernet 42 USB 42 calling Customer Support 311 canceling a job from Macintosh 90 from the printer control panel 90 from Windows 90 card stock tips 84 Change to 257 Check tray connection 257 checking an unresponsive printer 256 checking an unresponsive scanner 286 checking device status on Embedded Web Server...
User Guide
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...Custom Scan Sizes menu 156 Custom Type changing name 75 Custom Types menu 155 D date and time setting 126 Default Source menu 146 directory list, printing 89 Disk corrupted 257 Disk Wiping menu 175 display troubleshooting display is blank 280 display shows only diamonds 280 display, printer control panel 16 adjusting brightness 61 distinctive ring service connecting to 116 documents, printing from Macintosh 82 from Windows 82 duplexing 96 E Eco‑Mode setting 59 Embedded Web Server 254 administrator settings 254 checking device status 254 does not open 311 networking settings 254 setting...
...Custom Scan Sizes menu 156 Custom Type changing name 75 Custom Types menu 155 D date and time setting 126 Default Source menu 146 directory list, printing 89 Disk corrupted 257 Disk Wiping menu 175 display troubleshooting display is blank 280 display shows only diamonds 280 display, printer control panel 16 adjusting brightness 61 distinctive ring service connecting to 116 documents, printing from Macintosh 82 from Windows 82 duplexing 96 E Eco‑Mode setting 59 Embedded Web Server 254 administrator settings 254 checking device status 254 does not open 311 networking settings 254 setting...
User Guide
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...86 printing from Windows 85 Help menu 228 holding faxes 133 home screen buttons 17 HTML menu 225 I Image menu 226 indicator light is blinking troubleshooting 256 indicator light, blinking 43 information, finding 9 installation wireless network 47, 49 installing options in driver 45 333 printer software 45 installing printer software adding options 45 internal print server troubleshooting 293 Internal Solutions Port installing 29 troubleshooting 293 Internal Solutions Port, network changing port settings 54 IPv6 menu 164 J jam messages clearing instructions, locating 267 jams avoiding 266 jams...
...86 printing from Windows 85 Help menu 228 holding faxes 133 home screen buttons 17 HTML menu 225 I Image menu 226 indicator light is blinking troubleshooting 256 indicator light, blinking 43 information, finding 9 installation wireless network 47, 49 installing options in driver 45 333 printer software 45 installing printer software adding options 45 internal print server troubleshooting 293 Internal Solutions Port installing 29 troubleshooting 293 Internal Solutions Port, network changing port settings 54 IPv6 menu 164 J jam messages clearing instructions, locating 267 jams avoiding 266 jams...
User Guide
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...‑sheet tray 40 fax card 23 firmware card 28 firmware cards 23 flash memory card 28 internal 23 Internal Solutions Port 29 memory card 26 memory cards 23 networking 23 334 ports 23 printer hard disk 35 options, touch‑screen copy 101, 102, 103 e‑mail 109, 110 fax 131, 132 FTP 137, 138 scan to computer 141, 142, 143 ordering fuser or transfer module 238 photoconductors 237 toner cartridges 237 waste toner box 238 output file type changing 108 P paper...
...‑sheet tray 40 fax card 23 firmware card 28 firmware cards 23 flash memory card 28 internal 23 Internal Solutions Port 29 memory card 26 memory cards 23 networking 23 334 ports 23 printer hard disk 35 options, touch‑screen copy 101, 102, 103 e‑mail 109, 110 fax 131, 132 FTP 137, 138 scan to computer 141, 142, 143 ordering fuser or transfer module 238 photoconductors 237 toner cartridges 237 waste toner box 238 output file type changing 108 P paper...
User Guide
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... load 81 Paper Weight menu 152 paper weights supported by printer 81 Parallel menu 168 PCL Emul menu 222 PDF menu 221 photoconductor maintenance counter resetting 241 photoconductors ordering 237 photos copying 93 pick pad replacing 245 pick roller assembly replacing 245 PictBridge menu 227 PictBridge‑enabled printing photos 88 port settings configuring 54 PostScript menu 221 Power Saver adjusting 61 print job canceling from Macintosh 90 canceling from Windows 90 print quality cleaning the ADF parts 230 cleaning the printhead lenses 233 cleaning the scanner glass 230 replacing...
... load 81 Paper Weight menu 152 paper weights supported by printer 81 Parallel menu 168 PCL Emul menu 222 PDF menu 221 photoconductor maintenance counter resetting 241 photoconductors ordering 237 photos copying 93 pick pad replacing 245 pick roller assembly replacing 245 PictBridge menu 227 PictBridge‑enabled printing photos 88 port settings configuring 54 PostScript menu 221 Power Saver adjusting 61 print job canceling from Macintosh 90 canceling from Windows 90 print quality cleaning the ADF parts 230 cleaning the printhead lenses 233 cleaning the scanner glass 230 replacing...
User Guide
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... 258 Load manual feeder with adapter 293 internal print server 293 Internal Solutions Port 293 memory card 294 option not working 292 trays / drawers 293 USB/parallel interface card 294 printer problems, solving basic 256 printhead lenses cleaning 233 printing black‑and‑white 89 directory list 89 font sample list 88 from flash drive 87 from Macintosh 82 from Windows 82 installing printer software 45 max speed and max yield 90 menu settings page 44 network setup page 44 photos 88 print quality test pages...
... 258 Load manual feeder with adapter 293 internal print server 293 Internal Solutions Port 293 memory card 294 option not working 292 trays / drawers 293 USB/parallel interface card 294 printer problems, solving basic 256 printhead lenses cleaning 233 printing black‑and‑white 89 directory list 89 font sample list 88 from flash drive 87 from Macintosh 82 from Windows 82 installing printer software 45 max speed and max yield 90 menu settings page 44 network setup page 44 photos 88 print quality test pages...
User Guide
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... toner cartridges ordering 237 recycling 63 replacing 242 touch screen buttons 19 transparencies loading 68 making 93 printing 83 tips on using 83 tray linking 74, 75 tray unlinking 74, 75 trays linking 74 loading 66 unlinking 74 troubleshooting checking an unresponsive printer 256 checking an unresponsive scanner 286 contacting Customer Support 311 FAQ about color printing 308 indicator light is blinking 256 solving basic printer problems 256 troubleshooting, copy copier does not respond 284 partial document or photo copies...
... toner cartridges ordering 237 recycling 63 replacing 242 touch screen buttons 19 transparencies loading 68 making 93 printing 83 tips on using 83 tray linking 74, 75 tray unlinking 74, 75 trays linking 74 loading 66 unlinking 74 troubleshooting checking an unresponsive printer 256 checking an unresponsive scanner 286 contacting Customer Support 311 FAQ about color printing 308 indicator light is blinking 256 solving basic printer problems 256 troubleshooting, copy copier does not respond 284 partial document or photo copies...