User Guide
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... and printing documents and photos • Setting up and using printer software • Setting up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems Help using your new printer right away, use the setup materials that came with our printers, and we could do better, please let us do it better. Windows or Mac Help-Open a printer software program or application, and then click Help. ? We've worked hard...
... and printing documents and photos • Setting up and using printer software • Setting up and configuring the printer on a network, depending on your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems Help using your new printer right away, use the setup materials that came with our printers, and we could do better, please let us do it better. Windows or Mac Help-Open a printer software program or application, and then click Help. ? We've worked hard...
User Guide
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A list of installed options appears toward the bottom of the page. Remove the option and install it again. • Network setup page-If your printer is a network model and is attached to a network, print a network setup page to the home screen. 5 Check the first section on the network setup page, and confirm that Status is "Connected." Once you access the menu again, choose another network setup page. A user default setting remains in effect until you select and save it is on and Ready appears. 2 On the...
A list of installed options appears toward the bottom of the page. Remove the option and install it again. • Network setup page-If your printer is a network model and is attached to a network, print a network setup page to the home screen. 5 Check the first section on the network setup page, and confirm that Status is "Connected." Once you access the menu again, choose another network setup page. A user default setting remains in effect until you select and save it is on and Ready appears. 2 On the...
User Guide
Page 56
... click Add Port. After installing the serial port, you have connected the serial cable to the serial port on your CD or DVD drive. d Click Custom. h Select the printer model from the menu. If the correct port is the port where the serial cable attaches to the menu with port settings. e Print a menu settings page. 2 Install the printer driver: a Insert the Software and Documentation CD. d Save the new settings. m Select any configuration changes necessary in the communications (COM) port assigned to accept the Printer Software License Agreement. Make sure...
... click Add Port. After installing the serial port, you have connected the serial cable to the serial port on your CD or DVD drive. d Click Custom. h Select the printer model from the menu. If the correct port is the port where the serial cable attaches to the menu with port settings. e Print a menu settings page. 2 Install the printer driver: a Insert the Software and Documentation CD. d Save the new settings. m Select any configuration changes necessary in the communications (COM) port assigned to accept the Printer Software License Agreement. Make sure...
User Guide
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... different from a tray that contains a type or color of paper that is within the selected area, leaving nothing printed on ; Advanced Imaging This option lets you adjust Background Removal, Contrast, Shadow Detail, Scan Edge to remain together, turn Collate off, and your document on the Date/Time, Page number, Bates number, or Custom text and prints them in sequence when printing multiple copies of the document. Separator Sheets This option places a blank piece of the...
... different from a tray that contains a type or color of paper that is within the selected area, leaving nothing printed on ; Advanced Imaging This option lets you adjust Background Removal, Contrast, Shadow Detail, Scan Edge to remain together, turn Collate off, and your document on the Date/Time, Page number, Bates number, or Custom text and prints them in sequence when printing multiple copies of the document. Separator Sheets This option places a blank piece of the...
User Guide
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... Paper Weight Paper Loading Custom Types Custom Names Custom Scan Sizes Universal Setup Menu Settings Page Device Statistics Network Setup Page Network Setup Page Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E-mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List Netware Setup Page Print Fonts Print Directory Asset Report Security Network/Ports Help Edit Security Setups Miscellaneous Security Setting Confidential Print Disk Wiping Security Audit Log Set Date/Time Active NIC Network1 Standard USB Parallel Serial SMTP Setup Print All Guides Copy Guide E-mail Guide Fax Guide...
... Paper Weight Paper Loading Custom Types Custom Names Custom Scan Sizes Universal Setup Menu Settings Page Device Statistics Network Setup Page Network Setup Page Shortcut List Fax Job Log Fax Call Log Copy Shortcuts E-mail Shortcuts Fax Shortcuts FTP Shortcuts Profiles List Netware Setup Page Print Fonts Print Directory Asset Report Security Network/Ports Help Edit Security Setups Miscellaneous Security Setting Confidential Print Disk Wiping Security Audit Log Set Date/Time Active NIC Network1 Standard USB Parallel Serial SMTP Setup Print All Guides Copy Guide E-mail Guide Fax Guide...
User Guide
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...; The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings. Note: This menu is the factory default setting. TCP/IP menu Use the following menu items to print servers. Understanding printer menus 162 Menu item Device‑Initiated E‑mail None Use Device SMTP Credentials User‑Initiated E‑mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password Prompt User Device Userid Device password Kerberos 5 Realm...
...; The NetWare Setup Page menu item appears only on models that support NetWare and shows information about NetWare settings. Note: This menu is the factory default setting. TCP/IP menu Use the following menu items to print servers. Understanding printer menus 162 Menu item Device‑Initiated E‑mail None Use Device SMTP Credentials User‑Initiated E‑mail None Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password Prompt User Device Userid Device password Kerberos 5 Realm...
User Guide
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... available only if the printer is updated. Sets the network address information for an external print server that is attached to the printer using a USB cable Note: This menu item is available only if the printer is the factory default setting. • The Off setting filters print jobs using a USB cable Note: This menu item is available only if the printer is busy processing data from another input port. • Changing this setting from the control panel and then exiting...
... available only if the printer is updated. Sets the network address information for an external print server that is attached to the printer using a USB cable Note: This menu item is available only if the printer is the factory default setting. • The Off setting filters print jobs using a USB cable Note: This menu item is available only if the printer is busy processing data from another input port. • Changing this setting from the control panel and then exiting...
User Guide
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... entered Notes: • Off is the default setting. • This menu item appears only if a printer hard disk is installed. • Once a limit is reached, the jobs for those print jobs does not change to the new default value. • If the printer is turned off . Settings range from 1-50. 3 attempts is the factory default setting. • "Failure time frame" specifies the time frame during which failed login attempts can be made before users...
... entered Notes: • Off is the default setting. • This menu item appears only if a printer hard disk is installed. • Once a limit is reached, the jobs for those print jobs does not change to the new default value. • If the printer is turned off . Settings range from 1-50. 3 attempts is the factory default setting. • "Failure time frame" specifies the time frame during which failed login attempts can be made before users...
User Guide
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... options are not deleted if the printer loses power. PostScript emulation uses a PS interpreter for processing print jobs. • PCL is the factory default printer language. • Setting a printer language as a menu setting. Understanding printer menus 212 Separator Sheet Source Specifies the paper source for separator sheets Tray Notes: Multipurpose Feeder • Tray 1 is the factory default setting. • From the Paper menu, Configure MP must be removed from sending print jobs that use another printer language. Notes: • Off is the factory default setting...
... options are not deleted if the printer loses power. PostScript emulation uses a PS interpreter for processing print jobs. • PCL is the factory default printer language. • Setting a printer language as a menu setting. Understanding printer menus 212 Separator Sheet Source Specifies the paper source for separator sheets Tray Notes: Multipurpose Feeder • Tray 1 is the factory default setting. • From the Paper menu, Configure MP must be removed from sending print jobs that use another printer language. Notes: • Off is the factory default setting...
User Guide
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... arrow next to Run initial setup to select Yes, and then touch Submit. To disable the blinking light, follow these steps: Note: Before completing these same steps to the printer and the host computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are correct. Submitting changes appears. 5 Turn the printer off by any switch or breaker. • The...
... arrow next to Run initial setup to select Yes, and then touch Submit. To disable the blinking light, follow these steps: Note: Before completing these same steps to the printer and the host computer, print server, option, or other network device. • All options are properly installed. • The printer driver settings are correct. Submitting changes appears. 5 Turn the printer off by any switch or breaker. • The...
User Guide
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.... Troubleshooting 259 Load manual feeder with the correct paper type and size, then it prints from the default source. • Cancel the current job. If the printer cannot find a tray with is either missing or not functioning properly. Held faxes will attempt to be restored. Scan Document Too Long The scan job exceeds the maximum number of paper from the standard exit bin. If the message appears again, contact your system support person...
.... Troubleshooting 259 Load manual feeder with the correct paper type and size, then it prints from the default source. • Cancel the current job. If the printer cannot find a tray with is either missing or not functioning properly. Held faxes will attempt to be restored. Scan Document Too Long The scan job exceeds the maximum number of paper from the standard exit bin. If the message appears again, contact your system support person...
User Guide
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...scanner and automatically disabled it. 1 Remove all pages from the ADF. 2 Turn the printer off. Troubleshooting 265 84 photoconductor nearly low 1 Order a replacement photoconductor. 2 When print quality is reduced, install the new photoconductor using the instruction sheet that the scanner has been disabled by the system support person. 840.02 Scanner Auto Disabled The printer identified a problem with the replacement part. 3 Touch Continue to clear the message and continue printing. 88 Replace cartridge The specified toner cartridge is exhausted. 1 Replace the specified toner cartridge...
...scanner and automatically disabled it. 1 Remove all pages from the ADF. 2 Turn the printer off. Troubleshooting 265 84 photoconductor nearly low 1 Order a replacement photoconductor. 2 When print quality is reduced, install the new photoconductor using the instruction sheet that the scanner has been disabled by the system support person. 840.02 Scanner Auto Disabled The printer identified a problem with the replacement part. 3 Touch Continue to clear the message and continue printing. 88 Replace cartridge The specified toner cartridge is exhausted. 1 Replace the specified toner cartridge...
User Guide
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... the Configuration menu appears. 5 Touch Print Quality Pages. 6 Touch Print Quality Pages again. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load letter‑ or A4‑size paper in the following topics may have a printer part that jammed does not reprint after you solve print quality problems. If these suggestions do not correct the problem, contact Customer Support. The print quality test pages print. 7 Touch Back. 8 Touch Exit Config Menu. Set Jam...
... the Configuration menu appears. 5 Touch Print Quality Pages. 6 Touch Print Quality Pages again. Isolating print quality problems To help isolate print quality problems, print the print quality test pages: 1 Turn the printer off. 2 Load letter‑ or A4‑size paper in the following topics may have a printer part that jammed does not reprint after you solve print quality problems. If these suggestions do not correct the problem, contact Customer Support. The print quality test pages print. 7 Touch Back. 8 Touch Exit Config Menu. Set Jam...
User Guide
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... filter replacing 245 AppleTalk menu 165 attaching cables 42 Automatic Document Feeder (ADF) 14 B black‑and‑white printing 89 blinking indicator light 43 brightness, adjusting 61 buttons, home screen 17 buttons, printer control panel 16 buttons, touch screen 19 C cables Ethernet 42 USB 42 calling Customer Support 311 canceling a job from Macintosh 90 from the printer control panel 90 from Windows 90 card stock tips 84 Change to 257 Check tray connection 257 checking an unresponsive printer 256 checking an unresponsive scanner 286 checking device status on Embedded Web Server...
... filter replacing 245 AppleTalk menu 165 attaching cables 42 Automatic Document Feeder (ADF) 14 B black‑and‑white printing 89 blinking indicator light 43 brightness, adjusting 61 buttons, home screen 17 buttons, printer control panel 16 buttons, touch screen 19 C cables Ethernet 42 USB 42 calling Customer Support 311 canceling a job from Macintosh 90 from the printer control panel 90 from Windows 90 card stock tips 84 Change to 257 Check tray connection 257 checking an unresponsive printer 256 checking an unresponsive scanner 286 checking device status on Embedded Web Server...
User Guide
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...Custom Scan Sizes menu 156 Custom Type changing name 75 Custom Types menu 155 D date and time setting 126 Default Source menu 146 directory list, printing 89 Disk corrupted 257 Disk Wiping menu 175 display troubleshooting display is blank 280 display shows only diamonds 280 display, printer control panel 16 adjusting brightness 61 distinctive ring service connecting to 116 documents, printing from Macintosh 82 from Windows 82 duplexing 96 E Eco‑Mode setting 59 Embedded Web Server 254 administrator settings 254 checking device status 254 does not open 311 networking settings 254 setting...
...Custom Scan Sizes menu 156 Custom Type changing name 75 Custom Types menu 155 D date and time setting 126 Default Source menu 146 directory list, printing 89 Disk corrupted 257 Disk Wiping menu 175 display troubleshooting display is blank 280 display shows only diamonds 280 display, printer control panel 16 adjusting brightness 61 distinctive ring service connecting to 116 documents, printing from Macintosh 82 from Windows 82 duplexing 96 E Eco‑Mode setting 59 Embedded Web Server 254 administrator settings 254 checking device status 254 does not open 311 networking settings 254 setting...
User Guide
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...86 printing from Windows 85 Help menu 228 holding faxes 133 home screen buttons 17 HTML menu 225 I Image menu 226 indicator light is blinking troubleshooting 256 indicator light, blinking 43 information, finding 9 installation wireless network 47, 49 installing options in driver 45 333 printer software 45 installing printer software adding options 45 internal print server troubleshooting 293 Internal Solutions Port installing 29 troubleshooting 293 Internal Solutions Port, network changing port settings 54 IPv6 menu 164 J jam messages clearing instructions, locating 267 jams avoiding 266 jams...
...86 printing from Windows 85 Help menu 228 holding faxes 133 home screen buttons 17 HTML menu 225 I Image menu 226 indicator light is blinking troubleshooting 256 indicator light, blinking 43 information, finding 9 installation wireless network 47, 49 installing options in driver 45 333 printer software 45 installing printer software adding options 45 internal print server troubleshooting 293 Internal Solutions Port installing 29 troubleshooting 293 Internal Solutions Port, network changing port settings 54 IPv6 menu 164 J jam messages clearing instructions, locating 267 jams avoiding 266 jams...
User Guide
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...‑sheet tray 40 fax card 23 firmware card 28 firmware cards 23 flash memory card 28 internal 23 Internal Solutions Port 29 memory card 26 memory cards 23 networking 23 334 ports 23 printer hard disk 35 options, touch‑screen copy 101, 102, 103 e‑mail 109, 110 fax 131, 132 FTP 137, 138 scan to computer 141, 142, 143 ordering fuser or transfer module 238 photoconductors 237 toner cartridges 237 waste toner box 238 output file type changing 108 P paper...
...‑sheet tray 40 fax card 23 firmware card 28 firmware cards 23 flash memory card 28 internal 23 Internal Solutions Port 29 memory card 26 memory cards 23 networking 23 334 ports 23 printer hard disk 35 options, touch‑screen copy 101, 102, 103 e‑mail 109, 110 fax 131, 132 FTP 137, 138 scan to computer 141, 142, 143 ordering fuser or transfer module 238 photoconductors 237 toner cartridges 237 waste toner box 238 output file type changing 108 P paper...
User Guide
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... load 81 Paper Weight menu 152 paper weights supported by printer 81 Parallel menu 168 PCL Emul menu 222 PDF menu 221 photoconductor maintenance counter resetting 241 photoconductors ordering 237 photos copying 93 pick pad replacing 245 pick roller assembly replacing 245 PictBridge menu 227 PictBridge‑enabled printing photos 88 port settings configuring 54 PostScript menu 221 Power Saver adjusting 61 print job canceling from Macintosh 90 canceling from Windows 90 print quality cleaning the ADF parts 230 cleaning the printhead lenses 233 cleaning the scanner glass 230 replacing...
... load 81 Paper Weight menu 152 paper weights supported by printer 81 Parallel menu 168 PCL Emul menu 222 PDF menu 221 photoconductor maintenance counter resetting 241 photoconductors ordering 237 photos copying 93 pick pad replacing 245 pick roller assembly replacing 245 PictBridge menu 227 PictBridge‑enabled printing photos 88 port settings configuring 54 PostScript menu 221 Power Saver adjusting 61 print job canceling from Macintosh 90 canceling from Windows 90 print quality cleaning the ADF parts 230 cleaning the printhead lenses 233 cleaning the scanner glass 230 replacing...
User Guide
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... 258 Load manual feeder with adapter 293 internal print server 293 Internal Solutions Port 293 memory card 294 option not working 292 trays / drawers 293 USB/parallel interface card 294 printer problems, solving basic 256 printhead lenses cleaning 233 printing black‑and‑white 89 directory list 89 font sample list 88 from flash drive 87 from Macintosh 82 from Windows 82 installing printer software 45 max speed and max yield 90 menu settings page 44 network setup page 44 photos 88 print quality test pages...
... 258 Load manual feeder with adapter 293 internal print server 293 Internal Solutions Port 293 memory card 294 option not working 292 trays / drawers 293 USB/parallel interface card 294 printer problems, solving basic 256 printhead lenses cleaning 233 printing black‑and‑white 89 directory list 89 font sample list 88 from flash drive 87 from Macintosh 82 from Windows 82 installing printer software 45 max speed and max yield 90 menu settings page 44 network setup page 44 photos 88 print quality test pages...
User Guide
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... toner cartridges ordering 237 recycling 63 replacing 242 touch screen buttons 19 transparencies loading 68 making 93 printing 83 tips on using 83 tray linking 74, 75 tray unlinking 74, 75 trays linking 74 loading 66 unlinking 74 troubleshooting checking an unresponsive printer 256 checking an unresponsive scanner 286 contacting Customer Support 311 FAQ about color printing 308 indicator light is blinking 256 solving basic printer problems 256 troubleshooting, copy copier does not respond 284 partial document or photo copies...
... toner cartridges ordering 237 recycling 63 replacing 242 touch screen buttons 19 transparencies loading 68 making 93 printing 83 tips on using 83 tray linking 74, 75 tray unlinking 74, 75 trays linking 74 loading 66 unlinking 74 troubleshooting checking an unresponsive printer 256 checking an unresponsive scanner 286 contacting Customer Support 311 FAQ about color printing 308 indicator light is blinking 256 solving basic printer problems 256 troubleshooting, copy copier does not respond 284 partial document or photo copies...