User's Guide
Page 153
... with the arrows on the display. Note: The photoconductor kit is one item only. When 84 PC Kit life warning or 84 Replace PC Kit first appears, you before the photoconductor kit reaches a page maximum by showing 84 PC Kit life warning or 84 Replace PC Kit on the tracks of the photoconductor kit. Maintaining the printer 153 Push the toner cartridge in...
... with the arrows on the display. Note: The photoconductor kit is one item only. When 84 PC Kit life warning or 84 Replace PC Kit first appears, you before the photoconductor kit reaches a page maximum by showing 84 PC Kit life warning or 84 Replace PC Kit on the tracks of the photoconductor kit. Maintaining the printer 153 Push the toner cartridge in...
User's Guide
Page 182
...outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 84 PC Kit life warning The photoconductor kit is not set to Disabled. to clear the message and continue printing. 58 Too many trays attached 1 Turn the printer off. 2...Press to clear the message and continue printing. 58 Too many flash options installed Try one or more of the following: • Replace the photoconductor kit. • Press to clear the message and continue printing. Troubleshooting 182 to continue printing. 56 Standard USB port disabled Try one...
...outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 84 PC Kit life warning The photoconductor kit is not set to Disabled. to clear the message and continue printing. 58 Too many trays attached 1 Turn the printer off. 2...Press to clear the message and continue printing. 58 Too many flash options installed Try one or more of the following: • Replace the photoconductor kit. • Press to clear the message and continue printing. Troubleshooting 182 to continue printing. 56 Standard USB port disabled Try one...
User's Guide
Page 183
... of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge. 2 Remove the jam. 3 Replace the photoconductor kit and toner cartridge if you removed it. 4 Close any open doors or trays. 5 Press to continue printing....indicates either where the paper is exhausted. 84 Replace PC Kit The photoconductor kit is jammed or the number of pages jammed. 1 Open the front door, and then remove the photoconductor kit and toner cartridge unit. 2 Remove the jam. 3 Replace the photoconductor kit and toner cartridge unit. 4 Close the front...
... of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit and toner cartridge. 2 Remove the jam. 3 Replace the photoconductor kit and toner cartridge if you removed it. 4 Close any open doors or trays. 5 Press to continue printing....indicates either where the paper is exhausted. 84 Replace PC Kit The photoconductor kit is jammed or the number of pages jammed. 1 Open the front door, and then remove the photoconductor kit and toner cartridge unit. 2 Remove the jam. 3 Replace the photoconductor kit and toner cartridge unit. 4 Close the front...
User's Guide
Page 228
... Paper jam 185 290-292 ADF Scanning Jams 185 293 Paper Missing 185 293.02 Flatbed Cover Open 185 294 ADF Jam 186 31.yy Replace defective or missing cartridge 180 34 Short paper 180 35 Insufficient memory to support Resource Save feature 180 37 Insufficient memory for Flash Memory Defragment... drawer installing 22 56 Standard USB port disabled 182 58 Too many flash options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is low 183 A Active NIC menu 117 address...
... Paper jam 185 290-292 ADF Scanning Jams 185 293 Paper Missing 185 293.02 Flatbed Cover Open 185 294 ADF Jam 186 31.yy Replace defective or missing cartridge 180 34 Short paper 180 35 Insufficient memory to support Resource Save feature 180 37 Insufficient memory for Flash Memory Defragment... drawer installing 22 56 Standard USB port disabled 182 58 Too many flash options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is low 183 A Active NIC menu 117 address...
User's Guide
Page 232
... 182 56 Standard USB port disabled 182 58 Too many flash options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is low 183 Answering 176 Call... print side 55 recycled paper using 56 recycling 213 Lexmark packaging 38 Lexmark products 38 toner cartridges 38 WEEE statement 212 reducing a copy 73 Index 232 Remove packaging material, check 179 Remove paper from standard output bin 179 replacing photoconductor kit 153 toner cartridge 151 reports viewing 158 Reports menu ...
... 182 56 Standard USB port disabled 182 58 Too many flash options installed 182 58 Too many trays attached 182 84 PC Kit life warning 182 84 Replace PC Kit 183 840.01 Scanner Disabled 186 840.02 Scanner Auto Disabled 186 88.yy Cartridge is low 183 Answering 176 Call... print side 55 recycled paper using 56 recycling 213 Lexmark packaging 38 Lexmark products 38 toner cartridges 38 WEEE statement 212 reducing a copy 73 Index 232 Remove packaging material, check 179 Remove paper from standard output bin 179 replacing photoconductor kit 153 toner cartridge 151 reports viewing 158 Reports menu ...
Maintenance Guide
Page 10
... the arrows on the tracks of the photoconductor kit by showing 84 PC Kit life warning or 84 Replace PC Kit on the display. The cartridge clicks into place when correctly installed. 6 Close the front door. When 84 PC Kit life warning or 84 Replace PC Kit first appears, you before the photoconductor kit reaches a page maximum by printing a menu settings page...
... the arrows on the tracks of the photoconductor kit by showing 84 PC Kit life warning or 84 Replace PC Kit on the display. The cartridge clicks into place when correctly installed. 6 Close the front door. When 84 PC Kit life warning or 84 Replace PC Kit first appears, you before the photoconductor kit reaches a page maximum by printing a menu settings page...
Service Manual
Page 44
.... - Plug in the printer, and turn it on . 58 Too Many Trays Attached 1. Plug in the printer, and turn it on . 84 PC Kit Life Warning Replace the PC kit to access the Busy/Waiting Menu. Any data received on page 2-48". Check Supply Levels Make sure the USB Buffer menu item is not...cover open The cover to the ADF is open service check" on the USB port is discarded. • Press Menus ( ) to ensure print quality. 84 Replace PC Kit 88 Cartridge Low This warning is displayed when the cartridge is low. A new job with the same parameters is reset or menus are entered. Turn...
.... - Plug in the printer, and turn it on . 58 Too Many Trays Attached 1. Plug in the printer, and turn it on . 84 PC Kit Life Warning Replace the PC kit to access the Busy/Waiting Menu. Any data received on page 2-48". Check Supply Levels Make sure the USB Buffer menu item is not...cover open The cover to the ADF is open service check" on the USB port is discarded. • Press Menus ( ) to ensure print quality. 84 Replace PC Kit 88 Cartridge Low This warning is displayed when the cartridge is low. A new job with the same parameters is reset or menus are entered. Turn...
Service Manual
Page 45
...2-30. 7013-XXX Cartridge error messages Error 30 31 32 Description Invalid refill Missing or defective cartridge Unsupported print cartridge Action Replace the cartridge. Remove the PC kit and paper or debris at the input sensor. The main input sensor never became uncovered from the sheet ahead. Finally, ...tray. Inspect the input sensor flag and replace it if it does not rotate freely or is loose, then replace it. If the flag is too loose. 200.06 Imaged page not expected page (bouncy passthru sensor) Remove the toner cartridge/PC kit. It should rotate freely. See "...
...2-30. 7013-XXX Cartridge error messages Error 30 31 32 Description Invalid refill Missing or defective cartridge Unsupported print cartridge Action Replace the cartridge. Remove the PC kit and paper or debris at the input sensor. The main input sensor never became uncovered from the sheet ahead. Finally, ...tray. Inspect the input sensor flag and replace it if it does not rotate freely or is loose, then replace it. If the flag is too loose. 200.06 Imaged page not expected page (bouncy passthru sensor) Remove the toner cartridge/PC kit. It should rotate freely. See "...
Service Manual
Page 46
...flag on the manual input sensor. Remove the toner cartridge/PC kit. Remove the toner cartridge/PC kit. Check the bottom of the second page at the input sensor. Check the main motor. Inspect the wear strips in the input tray, and replace if necessary. 200.16 Transport motor error detected 200.17... manual feeder sensor, opened the gap by stopping the feed rolls, but never saw the leading edge of the PC kit for debris in the tray. Inspect the input sensor flag and replace it if it . See "Media manual input sensor removal" on page 2-30. 200.18 Manual feeder sensor ...
...flag on the manual input sensor. Remove the toner cartridge/PC kit. Remove the toner cartridge/PC kit. Check the bottom of the second page at the input sensor. Check the main motor. Inspect the wear strips in the input tray, and replace if necessary. 200.16 Transport motor error detected 200.17... manual feeder sensor, opened the gap by stopping the feed rolls, but never saw the leading edge of the PC kit for debris in the tray. Inspect the input sensor flag and replace it if it . See "Media manual input sensor removal" on page 2-30. 200.18 Manual feeder sensor ...
Service Manual
Page 47
... page 2-43. Page did not reach the input sensor after two tries. Replace the pick tires if necessary. Remove the toner cartridge/PC kit and check for the printhead. Likely pre staged strips in the tray, and replace if they are worn. 200.33 200.34 Page from tray 1 to ...more than the printhead jitter-stable specification. The alignment roller may be binding. Inspect the wear laser servo cleanup is dislodged or broken, then replace the rear exit guide. See event beyond the wear strips. Probable causes: ESD or noise on page 4-30. 201.01 Transport motor ...
... page 2-43. Page did not reach the input sensor after two tries. Replace the pick tires if necessary. Remove the toner cartridge/PC kit and check for the printhead. Likely pre staged strips in the tray, and replace if they are worn. 200.33 200.34 Page from tray 1 to ...more than the printhead jitter-stable specification. The alignment roller may be binding. Inspect the wear laser servo cleanup is dislodged or broken, then replace the rear exit guide. See event beyond the wear strips. Probable causes: ESD or noise on page 4-30. 201.01 Transport motor ...
Service Manual
Page 48
...sensor. 202.01 Exit sensor never broke on the exit sensor. Page at fuser earlier than intended Remove the toner cartridge/PC kit and check for obstructions in the fuser, then replace the fuser. Page arrived at fuser nip before fuser started on page 2-43. 201.05 Restart attempted after it was detected... interrupts than expected, so it enters the output bin, open to duplex. See "Fuser removal" on page 4-71. 2-14 Service Manual Also Remove the PC kit and paper or debris at the fuser, rear door, exit guide, and top cover. Open the rear door, and inspect the flag on the exit...
...sensor. 202.01 Exit sensor never broke on the exit sensor. Page at fuser earlier than intended Remove the toner cartridge/PC kit and check for obstructions in the fuser, then replace the fuser. Page arrived at fuser nip before fuser started on page 2-43. 201.05 Restart attempted after it was detected... interrupts than expected, so it enters the output bin, open to duplex. See "Fuser removal" on page 4-71. 2-14 Service Manual Also Remove the PC kit and paper or debris at the fuser, rear door, exit guide, and top cover. Open the rear door, and inspect the flag on the exit...
Service Manual
Page 70
... page is gray with graphics, the third page is black, and the last page is blockage of service. Try a different PC kit. • With the cartridge out, check the spring loaded contacts on the lens. None should be caused by the...Four pages print to expose the photoconductor, resulting in printer service errors unless there is blank. 2. Try a different toner cartridge and PC kit. • If those fail, then replace the LVPS/HVPS, controller board, or the printhead in that order. e. c. Extreme environmental conditions, temperatures, and humidity will affect the...
... page is gray with graphics, the third page is black, and the last page is blockage of service. Try a different PC kit. • With the cartridge out, check the spring loaded contacts on the lens. None should be caused by the...Four pages print to expose the photoconductor, resulting in printer service errors unless there is blank. 2. Try a different toner cartridge and PC kit. • If those fail, then replace the LVPS/HVPS, controller board, or the printhead in that order. e. c. Extreme environmental conditions, temperatures, and humidity will affect the...
Service Manual
Page 71
...assembly. • If continuity fails, then call the next level of the values are incorrect, then replace LVPS/HVPS board. • If the grounds are installed correctly, then try a new PC Kit first and then toner cartridge. Correct as necessary. Clean as necessary. If this does not correct the...-XXX Black page Note: Incorrect laser exposure or incorrect charging of -life. Make sure the toner cartridge and PC Kit are correctly installed and the high voltage contacts are good, then replace the controller board. • See the "LVPS/HVPS service check" on page 2-29 and the "Controller ...
...assembly. • If continuity fails, then call the next level of the values are incorrect, then replace LVPS/HVPS board. • If the grounds are installed correctly, then try a new PC Kit first and then toner cartridge. Correct as necessary. Clean as necessary. If this does not correct the...-XXX Black page Note: Incorrect laser exposure or incorrect charging of -life. Make sure the toner cartridge and PC Kit are correctly installed and the high voltage contacts are good, then replace the controller board. • See the "LVPS/HVPS service check" on page 2-29 and the "Controller ...
Service Manual
Page 72
... (not a FRU) Action The fuser may not be operating at its ends. A heavier media may have an unbalanced force against the PC (photoconductor) drum. Poor fusing of paper over the roll to evenly distribute the toner. 7013-XXX Partial blank image/white spots (no repeating...LVPS/HVPS service check" on page 2-29 for signs of damage, or fatigue. Inspect the transfer roll for more information. Replace as necessary. Try a new PC Kit. Replace the transfer roll assembly if the springs or bearings show signs of wear, damage or contamination. Make sure recommended media is not...
... (not a FRU) Action The fuser may not be operating at its ends. A heavier media may have an unbalanced force against the PC (photoconductor) drum. Poor fusing of paper over the roll to evenly distribute the toner. 7013-XXX Partial blank image/white spots (no repeating...LVPS/HVPS service check" on page 2-29 for signs of damage, or fatigue. Inspect the transfer roll for more information. Replace as necessary. Try a new PC Kit. Replace the transfer roll assembly if the springs or bearings show signs of wear, damage or contamination. Make sure recommended media is not...
Service Manual
Page 73
... 7013-XXX Light print FRU Toner cartridge (not a FRU) Transfer roll LVPS/HVPS card Action Make sure the toner cartridge and PC Kit are installed correctly and that the laser beam is primarily due to contaminate the transfer roller. Check the transfer roll for debris, ... necessary. If the problem continues, then install a new toner cartridge. Toner on the wiring diagram. Replace the LVPS/ HVPS or controller board as necessary. Recheck condition before replacing PC Kit, if necessary. None of these voltages can be measured, but the contacts and continuities can cause excessive...
... 7013-XXX Light print FRU Toner cartridge (not a FRU) Transfer roll LVPS/HVPS card Action Make sure the toner cartridge and PC Kit are installed correctly and that the laser beam is primarily due to contaminate the transfer roller. Check the transfer roll for debris, ... necessary. If the problem continues, then install a new toner cartridge. Toner on the wiring diagram. Replace the LVPS/ HVPS or controller board as necessary. Recheck condition before replacing PC Kit, if necessary. None of these voltages can be measured, but the contacts and continuities can cause excessive...
Service Manual
Page 74
... cartridge. Try a different toner cartridge. If the lines are usually caused by the laser beam, which may be partially blocked. Replace the PC Kit first, and recheck. The toner cartridge or fuser may be defective. Check the paper path around the fuser entry. Inspect the ...fuser at its entry for debris. • Make sure the media is straight and unwrinkled. • Replace the PC Kit, and recheck before replacing the toner cartridge. Replace the PC kit. 2-40 Service Manual Check those settings. See "Toner on back of the manual for repeating defects. Vertical...
... cartridge. Try a different toner cartridge. If the lines are usually caused by the laser beam, which may be partially blocked. Replace the PC Kit first, and recheck. The toner cartridge or fuser may be defective. Check the paper path around the fuser entry. Inspect the ...fuser at its entry for debris. • Make sure the media is straight and unwrinkled. • Replace the PC Kit, and recheck before replacing the toner cartridge. Replace the PC kit. 2-40 Service Manual Check those settings. See "Toner on back of the manual for repeating defects. Vertical...