Network Guide
Page 3
...begin with a computer that is connected to the wireless network where you add the printer to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the printer The Network Getting Started Guide helps you want to set up the printer... on our Web site at www.lexmark.com/publications/. Wireless networking 3 Information you will need to install the printer. Note: The network WEP key and WPA passphrase are...
...begin with a computer that is connected to the wireless network where you add the printer to your wireless network and troubleshoot basic networking problems. For additional networking information or other information about the printer The Network Getting Started Guide helps you want to set up the printer... on our Web site at www.lexmark.com/publications/. Wireless networking 3 Information you will need to install the printer. Note: The network WEP key and WPA passphrase are...
Network Guide
Page 8
... Ethernet cable to connect the printer to the network and an available port where the printer can make sure that is connected to avoid potential problems caused by a damaged cable. You can choose to use on the network • The network gateway • The network mask • A nickname for the printer...
... Ethernet cable to connect the printer to the network and an available port where the printer can make sure that is connected to avoid potential problems caused by a damaged cable. You can choose to use on the network • The network gateway • The network mask • A nickname for the printer...
Network Guide
Page 12
.... ASCII characters are connected to another network through a VPN connection, you will not be able to access the printer over wireless network If you encountered problems while installing, or if your printer does not appear in Europe, the Middle East and Africa such as a printer option when sending a print job, then...
.... ASCII characters are connected to another network through a VPN connection, you will not be able to access the printer over wireless network If you encountered problems while installing, or if your printer does not appear in Europe, the Middle East and Africa such as a printer option when sending a print job, then...
Network Guide
Page 13
... the SSID of your wireless network. Note: If you must match the SSID of your wireless network depends on your access point is causing the problem. The SSID of the printer must change this so that came with the wireless router, or contact the person who set the wireless access point...
... the SSID of your wireless network. Note: If you must match the SSID of your wireless network depends on your access point is causing the problem. The SSID of the printer must change this so that came with the wireless router, or contact the person who set the wireless access point...
Network Guide
Page 15
...• Make sure you are using a laptop and have a valid IP address (the laptop, the printer, or both). 2 Turn on and is a problem with your computer screen when you have both received IP addresses. "Communication not available" message displays when printing wirelessly These are stored. If the printer... the laptop hard drive has powered down the SSID, security type and the WEP key/WPA passphrase (if shown). The SSID will be a problem with your user name and password when prompted. 3 Click OK. 4 On the main page, click Wireless or another selection where settings are ...
...• Make sure you are using a laptop and have a valid IP address (the laptop, the printer, or both). 2 Turn on and is a problem with your computer screen when you have both received IP addresses. "Communication not available" message displays when printing wirelessly These are stored. If the printer... the laptop hard drive has powered down the SSID, security type and the WEP key/WPA passphrase (if shown). The SSID will be a problem with your user name and password when prompted. 3 Click OK. 4 On the main page, click Wireless or another selection where settings are ...
Fax Guide
Page 4
...more information about the printer The Fax Getting Started Guide helps you set up a fax connection, perform basic faxing tasks, and troubleshoot faxing problems. For additional faxing information or other information about the printer, see the comprehensive User's Guide available in your printer program folder, on ...the installation software CD, or on our Web site at www.lexmark.com/publications/. To access the printer program folder: For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then ...
...more information about the printer The Fax Getting Started Guide helps you set up a fax connection, perform basic faxing tasks, and troubleshoot faxing problems. For additional faxing information or other information about the printer, see the comprehensive User's Guide available in your printer program folder, on ...the installation software CD, or on our Web site at www.lexmark.com/publications/. To access the printer program folder: For Windows users 1 Click or Start. 2 Click All Programs or Programs, and then ...
Fax Guide
Page 20
...initial setup, then enter your fax name and fax number. Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the printer. If you plug the telephone into the same port. Connection checklist • Make sure...If you are securely plugged in this section. Troubleshooting 20 In some countries, you connected the printer. Troubleshooting Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone on the line (if applicable) are set up ...
...initial setup, then enter your fax name and fax number. Cannot send faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more of the printer. If you plug the telephone into the same port. Connection checklist • Make sure...If you are securely plugged in this section. Troubleshooting 20 In some countries, you connected the printer. Troubleshooting Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: 1 Check for a dial tone on the line (if applicable) are set up ...
Fax Guide
Page 22
... prefix, and then save the setting. Resolve the error to a distinctive ring service. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more incoming faxes. If the printer is sharing the line with other devices, then make sure that you need a digital line...
... prefix, and then save the setting. Resolve the error to a distinctive ring service. Cannot receive faxes If the "Fax troubleshooting checklist" does not solve the problem, then try one or more incoming faxes. If the printer is sharing the line with other devices, then make sure that you need a digital line...
User's Guide
Page 4
... printer...134 Cleaning the scanner glass...134 Cleaning the touch screen...135 Troubleshooting 136 Before you troubleshoot...136 Using the Service Center to solve printer problems 136 If Troubleshooting does not solve your problem 136 Setup troubleshooting...136 Jams and misfeeds troubleshooting...141 Contents 4
... printer...134 Cleaning the scanner glass...134 Cleaning the touch screen...135 Troubleshooting 136 Before you troubleshoot...136 Using the Service Center to solve printer problems 136 If Troubleshooting does not solve your problem 136 Setup troubleshooting...136 Jams and misfeeds troubleshooting...141 Contents 4
User's Guide
Page 6
..., during a lightning storm. Use only the power supply and power cord provided with this product or make any of these things happen, a risk of such problems. Remove the power cord from the printer before inspecting it. Do not set up this product or the manufacturer's authorized replacements. The manufacturer is designed...
..., during a lightning storm. Use only the power supply and power cord provided with this product or make any of these things happen, a risk of such problems. Remove the power cord from the printer before inspecting it. Do not set up this product or the manufacturer's authorized replacements. The manufacturer is designed...
User's Guide
Page 7
... one side of the paper. We've worked hard to make sure it better. To get back on track fast. If you do encounter any problems along the way, one of your printer, read the User's Guide carefully, and make sure you to share a single printer among multiple computers, thus conserving...
... one side of the paper. We've worked hard to make sure it better. To get back on track fast. If you do encounter any problems along the way, one of your printer, read the User's Guide carefully, and make sure you to share a single printer among multiple computers, thus conserving...
User's Guide
Page 9
... hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Lexmark Support Web site- Record the following information (located on the store receipt and the back of the printer), and have it here Additional...Date purchased • Store where purchased About your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is located in the printer Program folder or on the desktop, depending on your SmartSolutions User's Guide...
... hints and tips • Frequently asked questions • Documentation • Driver downloads • Live chat support • E-mail support Lexmark Support Web site- Record the following information (located on the store receipt and the back of the printer), and have it here Additional...Date purchased • Store where purchased About your printer model • Caring for and maintaining the printer • Troubleshooting and solving problems User's Guide The User's Guide is located in the printer Program folder or on the desktop, depending on your SmartSolutions User's Guide...
User's Guide
Page 25
... or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your computer. Reinstalling the printer software When you encountered problems while installing, or if your printer does not appear in complete, restart your printer from the printer drop-down list. 5 From the Support tab, select...
... or Programs, and then select the printer program folder from the list. 3 Select Printer Home. 4 Choose your computer. Reinstalling the printer software When you encountered problems while installing, or if your printer does not appear in complete, restart your printer from the printer drop-down list. 5 From the Support tab, select...
User's Guide
Page 96
... can I set the printer to Ring Pattern: > Fax Setup > Ringing and Answering > Ring Pattern 2 Touch the correct ring pattern for a dial tone. If you encounter problems sending and receiving faxes, then make sure you subscribe to the Distinctive Ring Pattern Detection (DRPD) feature offered by telephone companies. Setting the correct ring...
... can I set the printer to Ring Pattern: > Fax Setup > Ringing and Answering > Ring Pattern 2 Touch the correct ring pattern for a dial tone. If you encounter problems sending and receiving faxes, then make sure you subscribe to the Distinctive Ring Pattern Detection (DRPD) feature offered by telephone companies. Setting the correct ring...
User's Guide
Page 116
... can physically connect to identify your network. Networking FAQ What is no longer necessary to remember. Use a new network cable when possible to avoid potential problems caused by a damaged cable. Networking 116
... can physically connect to identify your network. Networking FAQ What is no longer necessary to remember. Use a new network cable when possible to avoid potential problems caused by a damaged cable. Networking 116
User's Guide
Page 123
... the layout of the network and the limitations of interference can I improve wireless signal strength? If you think signal strength is a problem between your printer and access point so that the signal is able to avoid signal absorption. REMOVE SOURCES OF INTERFERENCE Other types of objects... absorb enough to cause communications problems. Place your access point as high in the vicinity, change the wireless channel on a printer or other objects will pass through ....
... the layout of the network and the limitations of interference can I improve wireless signal strength? If you think signal strength is a problem between your printer and access point so that the signal is able to avoid signal absorption. REMOVE SOURCES OF INTERFERENCE Other types of objects... absorb enough to cause communications problems. Place your access point as high in the vicinity, change the wireless channel on a printer or other objects will pass through ....
User's Guide
Page 136
...Method 1 If it appears on . If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to printer maintenance tasks and customer support. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to ...any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on an error message dialog, click ...
...Method 1 If it appears on . If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to printer maintenance tasks and customer support. Using the Service Center to solve printer problems The Service Center provides step-by-step troubleshooting help and contains links to ...any jams. • Check the ink cartridges, and install new cartridges if necessary. • Use the Service Center to locate and solve the problem (Windows only). • Turn the printer off, wait about 10 seconds, and then turn the printer back on an error message dialog, click ...
User's Guide
Page 137
...resets and starts the initial printer setup. 3 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory Defaults: > Use Factory Defaults 2..."Cannot print through USB" on page 141 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Troubleshooting 137
...resets and starts the initial printer setup. 3 Complete the initial printer setup. Printhead errors If the "Before you troubleshoot" checklist does not solve the problem, then try the following : CHANGE THE LANGUAGE USING THE PRINTER MENUS 1 From the home screen, navigate to Use Factory Defaults: > Use Factory Defaults 2..."Cannot print through USB" on page 141 Incorrect language appears on the display If the "Before you troubleshoot" checklist does not solve the problem, then try the following : REMOVE AND REINSERT THE PRINTHEAD 1 Open the printer and lift the latch. 2 Troubleshooting 137
User's Guide
Page 138
Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then ...
Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Before you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then ...
User's Guide
Page 139
...printer on the printer. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Troubleshooting 139 Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. The USB port is missing pages If the "Before you continue to a defective port. You... may have connected to have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end...
...printer on the printer. REMOVE AND RECONNECT THE USB CABLE CONNECTED TO YOUR PRINTER Troubleshooting 139 Note: If you troubleshoot" checklist does not solve the problem, then try another USB port on the printer. The USB port is missing pages If the "Before you continue to a defective port. You... may have connected to have problems, then try one . 2 Firmly plug the square end of the USB cable into the back of the printer. 3 Firmly plug the rectangular end...