User Guide
Page 16
..., or in ready state. 6 Status message bar • Show the current printer status such as Ready or Busy. • Show printer supply conditions such as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. Note: Your home screen may vary depending on your...
..., or in ready state. 6 Status message bar • Show the current printer status such as Ready or Busy. • Show printer supply conditions such as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. Note: Your home screen may vary depending on your...
User Guide
Page 211
...item is supported only in MX517 printer model. For more frequent replacement of paper may cause imaging unit parts to fail prior to www.lexmark.com/regions. MX417 and MX517 Regular cartridges Item Worldwide High yield toner cartridge 51B0HA01 Extra high yield toner cartridge...40X9146 40X9135 40X9136 For more information on countries located in each region, go to replace the maintenance kit. Part name Lexmark Return Program Regular Imaging unit 500Z 500ZA Ordering a maintenance kit Notes: • Using certain types of the maintenance kit. • The separator ...
...item is supported only in MX517 printer model. For more frequent replacement of paper may cause imaging unit parts to fail prior to www.lexmark.com/regions. MX417 and MX517 Regular cartridges Item Worldwide High yield toner cartridge 51B0HA01 Extra high yield toner cartridge...40X9146 40X9135 40X9136 For more information on countries located in each region, go to replace the maintenance kit. Part name Lexmark Return Program Regular Imaging unit 500Z 500ZA Ordering a maintenance kit Notes: • Using certain types of the maintenance kit. • The separator ...
User Guide
Page 213
Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 6 Close the front door. Extended exposure to direct light for more than 10 minutes. Maintaining the printer 213 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials. 4 Shake the new cartridge to redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 6 Close the front door. Extended exposure to direct light for more than 10 minutes. Maintaining the printer 213 2 Pull the toner cartridge out using the handle. 3 Unpack the toner cartridge, and then remove all packing materials. 4 Shake the new cartridge to redistribute the toner. 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer.
User Guide
Page 214
Maintaining the printer 214 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 1 2 Pull the toner cartridge out using the handle. 3 Lift the green handle, and then pull the imaging unit out of the printer.
Maintaining the printer 214 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 1 2 Pull the toner cartridge out using the handle. 3 Lift the green handle, and then pull the imaging unit out of the printer.
User Guide
Page 215
Extended exposure to direct light for more than 10 minutes. Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Warning-Potential Damage: Do not expose the imaging unit to light may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. Maintaining the printer 215 4 Unpack the new imaging unit, and then shake it. 5 Remove all packing materials from the imaging unit.
Extended exposure to direct light for more than 10 minutes. Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Warning-Potential Damage: Do not expose the imaging unit to light may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. Maintaining the printer 215 4 Unpack the new imaging unit, and then shake it. 5 Remove all packing materials from the imaging unit.
User Guide
Page 219
... for each supply, select one of estimated remaining supply that prompts the alert can determine how you want to be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can view some supply conditions. 1 Open a Web browser, and then type the printer IP address in the address...
... for each supply, select one of estimated remaining supply that prompts the alert can determine how you want to be set on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can view some supply conditions. 1 Open a Web browser, and then type the printer IP address in the address...
User Guide
Page 224
Extended exposure to direct light for more than 10 minutes. Note: Make sure that all paper fragments are removed. 5 Insert the imaging unit. Note: Use the arrows inside the printer as guides. Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit. Clearing jams 224 3 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to light may affect the quality of future print jobs. 4 Remove the jammed paper.
Extended exposure to direct light for more than 10 minutes. Note: Make sure that all paper fragments are removed. 5 Insert the imaging unit. Note: Use the arrows inside the printer as guides. Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the shiny photoconductor drum under the imaging unit. Clearing jams 224 3 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to light may affect the quality of future print jobs. 4 Remove the jammed paper.
User Guide
Page 231
... in the Paper menu on the printer control panel to confirm. Cartridge, imaging unit mismatch [41.xy] Use only a supported toner cartridge and imaging unit. Cartridge very low, [x] estimated pages remain [88.xy] You may need to www.lexmark.com. Troubleshooting 231 Troubleshooting Understanding the printer messages Cartridge low [88.xy] You may...
... in the Paper menu on the printer control panel to confirm. Cartridge, imaging unit mismatch [41.xy] Use only a supported toner cartridge and imaging unit. Cartridge very low, [x] estimated pages remain [88.xy] You may need to www.lexmark.com. Troubleshooting 231 Troubleshooting Understanding the printer messages Cartridge low [88.xy] You may...
User Guide
Page 235
... select Continue on the printer control panel to clear the message and continue printing. For example, if Multipurpose Feeder Size is set to replace the imaging unit very soon. Contact system administrator. Incorrect paper size, open [paper source] [34] Note: The paper source can be a tray or a .... • Check the length and width guides of the following : • From the printer control panel, select Continue to order an imaging unit. Insert Tray [x] Insert the indicated tray into the printer. For non‑touch‑screen printer models, press to clear the message and...
... select Continue on the printer control panel to clear the message and continue printing. For example, if Multipurpose Feeder Size is set to replace the imaging unit very soon. Contact system administrator. Incorrect paper size, open [paper source] [34] Note: The paper source can be a tray or a .... • Check the length and width guides of the following : • From the printer control panel, select Continue to order an imaging unit. Insert Tray [x] Insert the indicated tray into the printer. For non‑touch‑screen printer models, press to clear the message and...
User Guide
Page 239
...Install additional printer memory. Connect the printer to clear the message and continue printing. Non‑Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. Maintenance kit very low [80.xy] You may need to confirm. For non...non‑touch‑screen printer models, press to clear the message and continue printing. For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, select Continue to confirm. • Turn off the printer, wait for about 10 ...
...Install additional printer memory. Connect the printer to clear the message and continue printing. Non‑Lexmark [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. Maintenance kit very low [80.xy] You may need to confirm. For non...non‑touch‑screen printer models, press to clear the message and continue printing. For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, select Continue to confirm. • Turn off the printer, wait for about 10 ...
User Guide
Page 241
....xy] Replace the defective imaging unit to confirm. For more information, see the "Replacing supplies" section. • If the toner cartridge is missing. From the printer control panel, try one or more of the User's Guide or visit www.lexmark.com. For more information, .... The cartridge may be defective or a non‑genuine Lexmark supply. Note: If you do not have a replacement cartridge, then see the "Replacing supplies" section of the User's Guide. Note: If you do not have a replacement imaging unit, then see the "Replacing supplies" section of the User's...
....xy] Replace the defective imaging unit to confirm. For more information, see the "Replacing supplies" section. • If the toner cartridge is missing. From the printer control panel, try one or more of the User's Guide or visit www.lexmark.com. For more information, .... The cartridge may be defective or a non‑genuine Lexmark supply. Note: If you do not have a replacement cartridge, then see the "Replacing supplies" section of the User's Guide. Note: If you do not have a replacement imaging unit, then see the "Replacing supplies" section of the User's...
User Guide
Page 242
...go to be caused by installing a genuine Lexmark cartridge, such as a high yield cartridge, that a non‑genuine Lexmark toner cartridge is scheduled for maintenance. Troubleshooting 242 Replace imaging unit, 0 estimated pages remain [84.xy] Replace the imaging unit to clear the message and continue printing....Select Restart job to continue scanning from the ADF immediately after the last successful scan job. Replace missing imaging unit [31.xy] Install the missing imaging unit. For non‑touch‑screen printer models, press to confirm. • Select Scan ...
...go to be caused by installing a genuine Lexmark cartridge, such as a high yield cartridge, that a non‑genuine Lexmark toner cartridge is scheduled for maintenance. Troubleshooting 242 Replace imaging unit, 0 estimated pages remain [84.xy] Replace the imaging unit to clear the message and continue printing....Select Restart job to continue scanning from the ADF immediately after the last successful scan job. Replace missing imaging unit [31.xy] Install the missing imaging unit. For non‑touch‑screen printer models, press to confirm. • Select Scan ...
User Guide
Page 243
...more of the following error codes indicate that a non‑genuine Lexmark imaging unit is not intended to clear the message and continue printing. This error can also be caused by installing a genuine Lexmark imaging unit, such as a MICR unit, that came with the supply. The following : • From ...the printer control panel, select Restore to www.lexmark.com. For non‑touch‑screen printer models, press to...
...more of the following error codes indicate that a non‑genuine Lexmark imaging unit is not intended to clear the message and continue printing. This error can also be caused by installing a genuine Lexmark imaging unit, such as a MICR unit, that came with the supply. The following : • From ...the printer control panel, select Restore to www.lexmark.com. For non‑touch‑screen printer models, press to...
User Guide
Page 262
...paper size from the Print dialog. b Resend the print job. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Extended exposure to step 4. Step 4 a Reinstall the imaging unit. b Resend the print job. fuser type. b Resend the print job. Go to light may cause print quality problems. 3 ... paper loaded in the tray. Troubleshooting 262 Action Yes Step 2 Go to step 2. Warning-Potential Damage: Do not expose the imaging unit to match the paper loaded in the tray matches the solved. From the printer control panel, set the paper size and type ...
...paper size from the Print dialog. b Resend the print job. Contact customer support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Extended exposure to step 4. Step 4 a Reinstall the imaging unit. b Resend the print job. fuser type. b Resend the print job. Go to light may cause print quality problems. 3 ... paper loaded in the tray. Troubleshooting 262 Action Yes Step 2 Go to step 2. Warning-Potential Damage: Do not expose the imaging unit to match the paper loaded in the tray matches the solved. From the printer control panel, set the paper size and type ...
User Guide
Page 264
...Print Properties or the Print dialog. Trailing edge Action Yes Step 1 Go to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. Do horizontal voids appear on prints? Extended exposure to step 2. b Resend the print job. The problem...off -white background is solved. b Resend the print job. Step 3 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Do horizontal voids appear on prints? a Load the specified tray or feeder with a recommended ...
...Print Properties or the Print dialog. Trailing edge Action Yes Step 1 Go to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. Do horizontal voids appear on prints? Extended exposure to step 2. b Resend the print job. The problem...off -white background is solved. b Resend the print job. Step 3 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Do horizontal voids appear on prints? a Load the specified tray or feeder with a recommended ...
User Guide
Page 265
... printer control panel, set the paper size in the Paper menu to the correct positions for the paper size loaded. Troubleshooting Action Step 4 Replace the imaging unit, and then resend the print job. Step 2 Go to step 2. ABCD ABCD ABCD Action Step 1 a Move the width and length guides in the tray settings...
... printer control panel, set the paper size in the Paper menu to the correct positions for the paper size loaded. Troubleshooting Action Step 4 Replace the imaging unit, and then resend the print job. Step 2 Go to step 2. ABCD ABCD ABCD Action Step 1 a Move the width and length guides in the tray settings...
User Guide
Page 267
... print job. Step 5 a Load paper from the tray settings to match the paper loaded in the tray? Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. b Resend the print job. The problem is solved. Contact customer support at http://support.lexm ark.com or your...
... print job. Step 5 a Load paper from the tray settings to match the paper loaded in the tray? Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. b Resend the print job. The problem is solved. Contact customer support at http://support.lexm ark.com or your...
User Guide
Page 269
... print still too dark? solved. Troubleshooting 269 Action Step 5 a Load paper from the Print dialog. Note: Paper absorbs moisture due to step 2. Step 6 Replace the imaging unit, and then resend the print job. b Resend the print job.
... print still too dark? solved. Troubleshooting 269 Action Step 5 a Load paper from the Print dialog. Note: Paper absorbs moisture due to step 2. Step 6 Replace the imaging unit, and then resend the print job. b Resend the print job.
User Guide
Page 270
... paper? Is the print still too light? solved. Printer is solved. Store paper in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. control panel, change the texture settings in the Paper Texture menu to step 6. a Redistribute .... b Resend the print job. Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. Step 7 Replace the imaging unit, and then resend the print job. Is the print still too light? ...
... paper? Is the print still too light? solved. Printer is solved. Store paper in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. control panel, change the texture settings in the Paper Texture menu to step 6. a Redistribute .... b Resend the print job. Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. Step 7 Replace the imaging unit, and then resend the print job. Is the print still too light? ...
User Guide
Page 271
... a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is solved. The problem is properly removed from the imaging unit. Contact customer The problem is solved. No The problem ...is support. Is the printer still printing blank pages? a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Troubleshooting 271 Action Yes Step 1 Go to step 3. b Resend the print job. Is the...
... a Check if there is packing material left on the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Check if the packing material is solved. The problem is properly removed from the imaging unit. Contact customer The problem is solved. No The problem ...is support. Is the printer still printing blank pages? a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Troubleshooting 271 Action Yes Step 1 Go to step 3. b Resend the print job. Is the...