Print Defects Guide
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... one of the vertical lines. Note: The imaging unit is causing the defect. Replace fuser Replace the imaging unit 80 mm (3.15 in.) 97 mm (3.82 in.) 47 mm (1.85 in.) 38 mm (1.5 in.) If the fuser needs replacement, then contact customer support at http://support.lexmark.com or your service representative. Print Defects Guide...
... one of the vertical lines. Note: The imaging unit is causing the defect. Replace fuser Replace the imaging unit 80 mm (3.15 in.) 97 mm (3.82 in.) 47 mm (1.85 in.) 38 mm (1.5 in.) If the fuser needs replacement, then contact customer support at http://support.lexmark.com or your service representative. Print Defects Guide...
Print Quality Guide
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..., set the paper size and type in the Paper menu to step 4. Go to match the paper loaded in the tray. Step 4 a Reinstall the imaging unit. Gray background on your operating system, specify the paper size from Printing Preferences or from the tray settings to match the paper loaded in the...? Step 2 Go to direct light for the paper loaded. Do one or more than 10 minutes. Is the page or image clipped? Warning-Potential Damage: Do not expose the imaging unit to step 3. Extended exposure to the correct positions for more of 19 Action Yes Step 1 Go to step 2. a Move the ...
..., set the paper size and type in the Paper menu to step 4. Go to match the paper loaded in the tray. Step 4 a Reinstall the imaging unit. Gray background on your operating system, specify the paper size from Printing Preferences or from the tray settings to match the paper loaded in the...? Step 2 Go to direct light for the paper loaded. Do one or more than 10 minutes. Is the page or image clipped? Warning-Potential Damage: Do not expose the imaging unit to step 3. Extended exposure to the correct positions for more of 19 Action Yes Step 1 Go to step 2. a Move the ...
Print Quality Guide
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...19 Action Step 1 a From the Quality Menu on prints ABCD ABCD ABCD Action Yes Step 1 The problem is solved. b Remove the imaging unit. The problem is solved. a Move the width and length guides in the tray to direct light for the paper size loaded. Yes The... Extended exposure to step 2. Contact customer support. a Remove the toner cartridge. No Go to light can cause print quality problems. c Install the imaging unit, and then the cartridge. b Resend the print job. Note: 8 is solved. Incorrect margins on the printer control panel, decrease the toner darkness...
...19 Action Step 1 a From the Quality Menu on prints ABCD ABCD ABCD Action Yes Step 1 The problem is solved. b Remove the imaging unit. The problem is solved. a Move the width and length guides in the tray to direct light for the paper size loaded. Yes The... Extended exposure to step 2. Contact customer support. a Remove the toner cartridge. No Go to light can cause print quality problems. c Install the imaging unit, and then the cartridge. b Resend the print job. Note: 8 is solved. Incorrect margins on the printer control panel, decrease the toner darkness...
Print Quality Guide
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... settings. Step 2 Go to match the paper loaded in the tray. Store paper in its original wrapper until you use it. support at http://support.lexmark. a From the printer control panel, set to step 6. No The problem is too dark Action Step 1 a From the Quality menu on the printer ... step 2. Is the print still too dark? Do print irregularities still appear? com or your service representative. b Resend the print job. Step 6 Replace the imaging unit, and then resend the print job. Contact customer The problem is solved. Note: Paper absorbs moisture due to high humidity.
... settings. Step 2 Go to match the paper loaded in the tray. Store paper in its original wrapper until you use it. support at http://support.lexmark. a From the printer control panel, set to step 6. No The problem is too dark Action Step 1 a From the Quality menu on the printer ... step 2. Is the print still too dark? Do print irregularities still appear? com or your service representative. b Resend the print job. Step 6 Replace the imaging unit, and then resend the print job. Contact customer The problem is solved. Note: Paper absorbs moisture due to high humidity.
Print Quality Guide
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... 2. The problem is solved. Print is the factory default setting. No The problem is solved. Step 5 a Load paper from the Print dialog. Step 6 Replace the imaging unit, and then resend the print job. b Resend the print job. panel, change the texture settings in the tray has texture or rough finishes. Is the...
... 2. The problem is solved. Print is the factory default setting. No The problem is solved. Step 5 a Load paper from the Print dialog. Step 6 Replace the imaging unit, and then resend the print job. b Resend the print job. panel, change the texture settings in the tray has texture or rough finishes. Is the...
Print Quality Guide
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... paper in its original wrapper until you are printing on textured or rough paper? Is the print still too light? Step 7 Replace the imaging unit, and then resend the print job. Note: Paper absorbs moisture due to step 5. b Resend the print job. Are you printing on ... control panel, set to step 6. b Resend the print job. Go to match the paper loaded in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. No Change the paper type, texture, and weight to step 4. Is the print still too light? b Resend...
... paper in its original wrapper until you are printing on textured or rough paper? Is the print still too light? Step 7 Replace the imaging unit, and then resend the print job. Note: Paper absorbs moisture due to step 5. b Resend the print job. Are you printing on ... control panel, set to step 6. b Resend the print job. Go to match the paper loaded in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. No Change the paper type, texture, and weight to step 4. Is the print still too light? b Resend...
Print Quality Guide
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... than 10 minutes. Printer is solved. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. Is the printer still printing blank pages? b Resend the print job. Warning-Potential Damage: Do not ...the printer still printing blank pages? Warning-Potential Damage: Do not expose the imaging unit to step 3. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Is the printer still printing blank pages? No The problem is solved....
... than 10 minutes. Printer is solved. Extended exposure to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. Is the printer still printing blank pages? b Resend the print job. Warning-Potential Damage: Do not ...the printer still printing blank pages? Warning-Potential Damage: Do not expose the imaging unit to step 3. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Is the printer still printing blank pages? No The problem is solved....
Print Quality Guide
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...(1.85 in.) • 38 mm (1.5 in .) 2 Take note of the distance, and then contact customer support at http://support.lexmark .com or your service representative. support at http://support.lex mark.com or your service representative. Contact customer The problem is solved. Shadow... images appear on prints Print Quality Guide Page 10 of the listed measurements? Do the repeating defects still appear? Repeating defects appear on prints Leading edge AABBCCDD AABBCCDD Trailing edge Step 2 Replace the imaging unit, and then resend the print job...
...(1.85 in.) • 38 mm (1.5 in .) 2 Take note of the distance, and then contact customer support at http://support.lexmark .com or your service representative. support at http://support.lex mark.com or your service representative. Contact customer The problem is solved. Shadow... images appear on prints Print Quality Guide Page 10 of the listed measurements? Do the repeating defects still appear? Repeating defects appear on prints Leading edge AABBCCDD AABBCCDD Trailing edge Step 2 Replace the imaging unit, and then resend the print job...
Print Quality Guide
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... job. Contact customer support. Change the paper loaded in the tray settings. b Resend the print job. b Resend the print job. Do shadow images still appear on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. Skewed print No Load paper...The problem is solved. Step 2 a Check if you are printing on prints? Go to step 2. Yes Go to step 4. Step 4 Replace the imaging unit, and then resend the print job. Print Quality Guide Page 11 of 19 Action Step 1 Load paper with the correct paper type and weight in...
... job. Contact customer support. Change the paper loaded in the tray settings. b Resend the print job. b Resend the print job. Do shadow images still appear on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. Skewed print No Load paper...The problem is solved. Step 2 a Check if you are printing on prints? Go to step 2. Yes Go to step 4. Step 4 Replace the imaging unit, and then resend the print job. Print Quality Guide Page 11 of 19 Action Step 1 Load paper with the correct paper type and weight in...
Print Quality Guide
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... 1 Go to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. Step 2 Replace the imaging unit, and then resend the print job. The problem is solved. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Do streaked horizontal lines appear on your operating system, specify...
... 1 Go to light may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. Step 2 Replace the imaging unit, and then resend the print job. The problem is solved. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Do streaked horizontal lines appear on your operating system, specify...
Print Quality Guide
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...2 Go to high humidity. Do streaked horizontal lines appear on prints? Step 4 Go to step 2. Contact customer support. Step 5 Replace the imaging unit, and then resend the print job. Step 3 a Load paper from the Print dialog. Store paper in the tray. No The problem is solved.... Print Quality Guide Page 13 of the paper in the tray? a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. b Resend the print job. The problem is solved. Do streaked vertical lines appear on prints? Note: Paper ...
...2 Go to high humidity. Do streaked horizontal lines appear on prints? Step 4 Go to step 2. Contact customer support. Step 5 Replace the imaging unit, and then resend the print job. Step 3 a Load paper from the Print dialog. Store paper in the tray. No The problem is solved.... Print Quality Guide Page 13 of the paper in the tray? a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. b Resend the print job. The problem is solved. Do streaked vertical lines appear on prints? Note: Paper ...
Print Quality Guide
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...the paper loaded in the tray to match the paper loaded in the tray settings. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Extended exposure to step 5. The problem is solved. Contact customer The problem is solved. Store paper...imaging unit, and then resend the print job. Note: Paper absorbs moisture due to direct light for more of 19 Action Yes Step 2 Go to step 4. Do streaked vertical lines appear on prints? Do streaked vertical lines appear on prints Leading edge Trailing edge support at http://support.lexmark...
...the paper loaded in the tray to match the paper loaded in the tray settings. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Extended exposure to step 5. The problem is solved. Contact customer The problem is solved. Store paper...imaging unit, and then resend the print job. Note: Paper absorbs moisture due to direct light for more of 19 Action Yes Step 2 Go to step 4. Do streaked vertical lines appear on prints? Do streaked vertical lines appear on prints Leading edge Trailing edge support at http://support.lexmark...
Print Quality Guide
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...with a recommended type of 19 Action Step 1 a Make sure your software program is using a correct fill pattern. Step 4 Replace the imaging unit, and then resend the print job. Contact customer support. The problem is solved. The problem is solved. No The problem is solved.... Trailing edge Action Step 1 a Make sure your software program is solved. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. The problem is solved. b Resend the print job. Yes Go to step 3. Go to step 2. ...
...with a recommended type of 19 Action Step 1 a Make sure your software program is using a correct fill pattern. Step 4 Replace the imaging unit, and then resend the print job. Contact customer support. The problem is solved. The problem is solved. No The problem is solved.... Trailing edge Action Step 1 a Make sure your software program is solved. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. The problem is solved. b Resend the print job. Yes Go to step 3. Go to step 2. ...
Print Quality Guide
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...Contact customer support. a From the printer control panel, set the paper type and weight in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Do toner specks appear on prints? The problem is solved. The problem is solved. No The... problem is solved. Do vertical voids appear on prints? Go to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. Extended exposure to step 4. Step 4 Go to step 3. Do vertical voids appear on prints? No The...
...Contact customer support. a From the printer control panel, set the paper type and weight in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Do toner specks appear on prints? The problem is solved. The problem is solved. No The... problem is solved. Do vertical voids appear on prints? Go to light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. Extended exposure to step 4. Step 4 Go to step 3. Do vertical voids appear on prints? No The...
Print Quality Guide
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...on prints? No Specify the paper type and weight from the tray settings to step 2. set the paper texture. a Remove, and then install the imaging unit. Contact customer The problem is solved. Step 2 Check if you printing on the printer control panel, check the paper type and weight. Yes Go... match the paper loaded in the tray. Does fog or shading appear on paper with texture or rough finishes. support at http://support.lexmark. Toner fog or background shading appears on prints Print Quality Guide Page 17 of 19 ABCDE ABCDE ABCDE Action Step 1 Reinstall the imaging unit.
...on prints? No Specify the paper type and weight from the tray settings to step 2. set the paper texture. a Remove, and then install the imaging unit. Contact customer The problem is solved. Step 2 Check if you printing on the printer control panel, check the paper type and weight. Yes Go... match the paper loaded in the tray. Does fog or shading appear on paper with texture or rough finishes. support at http://support.lexmark. Toner fog or background shading appears on prints Print Quality Guide Page 17 of 19 ABCDE ABCDE ABCDE Action Step 1 Reinstall the imaging unit.
Print Quality Guide
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From the printer control panel, set to solve your printing problem. b Resend the print job. Action Replace the imaging unit, and then resend the print job. Lexmark has various ways to match the paper loaded in the tray. Step 2 a Check if you solve your problem. Uneven print density No Set the ... are using a recommended type of transparency. The serial number is solved. For more information, see the label on the menu settings page. Visit the Lexmark Web site at the back of the printer. No The problem is also listed on the inside top front cover or at http://support...
From the printer control panel, set to solve your printing problem. b Resend the print job. Action Replace the imaging unit, and then resend the print job. Lexmark has various ways to match the paper loaded in the tray. Step 2 a Check if you solve your problem. Uneven print density No Set the ... are using a recommended type of transparency. The serial number is solved. For more information, see the label on the menu settings page. Visit the Lexmark Web site at the back of the printer. No The problem is also listed on the inside top front cover or at http://support...
Quick Reference
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... printer settings even when you are available only when the printer is located at the top left corner of the home screen and appears as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. • Show a printer warning or error message whenever the...
... printer settings even when you are available only when the printer is located at the top left corner of the home screen and appears as Imaging unit low or Cartridge Low. • Show intervention messages and the instructions on how to clear them. • Show a printer warning or error message whenever the...
Quick Reference
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..., and then remove the jammed paper. 6 Front door [x]‑page jam, open front door. [20y.xx] Open the front door, then remove the toner cartridge, imaging unit, and jammed paper. [x]‑page jam, open front door. [20y.xx] CAUTION-HOT SURFACE: The inside of the printer, and then open the rear door...
..., and then remove the jammed paper. 6 Front door [x]‑page jam, open front door. [20y.xx] Open the front door, then remove the toner cartridge, imaging unit, and jammed paper. [x]‑page jam, open front door. [20y.xx] CAUTION-HOT SURFACE: The inside of the printer, and then open the rear door...
Quick Reference
Page 14
...then insert the cartridge into the printer. Warning-Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > ...the jam, press OK > . 14 3 Lift the green handle, and then pull out the imaging unit from the printer. 5 Lift the green flap in front of the printer. 7 Insert the imaging unit by aligning the side rails of the cartridge with the arrows on each side, and then gently ...
...then insert the cartridge into the printer. Warning-Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to clear the message and continue printing. For non‑touch‑screen printer models, select Next > > ...the jam, press OK > . 14 3 Lift the green handle, and then pull out the imaging unit from the printer. 5 Lift the green flap in front of the printer. 7 Insert the imaging unit by aligning the side rails of the cartridge with the arrows on each side, and then gently ...
User's Guide
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... printer IP address in the address field. The virtual display works as 123.123.123.123. • If you would work on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be notified when supplies run nearly low, low, very low, or reach their end‑of the...
... printer IP address in the address field. The virtual display works as 123.123.123.123. • If you would work on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be notified when supplies run nearly low, low, very low, or reach their end‑of the...