User Guide
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... memory...50 Configuring printer hard disk encryption...51 Restoring factory default settings...51 Statement of Volatility...51 Maintaining the printer 53 Networking...53 Setting up serial printing (Windows only)...54 Cleaning printer parts...55 Ordering parts and supplies...56 Replacing parts and supplies...59 Moving the printer...93 Saving energy and paper...94 Recycling...95 Clearing jams 96 Avoiding jams...96 Identifying jam locations...97 Paper jam in trays...98 Paper jam in the multipurpose feeder...99 Paper jam in the automatic document feeder...
... memory...50 Configuring printer hard disk encryption...51 Restoring factory default settings...51 Statement of Volatility...51 Maintaining the printer 53 Networking...53 Setting up serial printing (Windows only)...54 Cleaning printer parts...55 Ordering parts and supplies...56 Replacing parts and supplies...59 Moving the printer...93 Saving energy and paper...94 Recycling...95 Clearing jams 96 Avoiding jams...96 Identifying jam locations...97 Paper jam in trays...98 Paper jam in the multipurpose feeder...99 Paper jam in the automatic document feeder...
User Guide
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...; Installing the printer software Additional setup and instructions for ? Information Center-Authoritative online resource for Microsoft® Windows® or Macintosh operating systems-Open a printer software program or application, and then click Help. ? Go to view context‑sensitive information. Notes: • Help is automatically installed with the printer and is located in the printer program folder or on the desktop, depending on the printer firmware and at http://support.lexmark.com. Help Menu Pages-The guides...
...; Installing the printer software Additional setup and instructions for ? Information Center-Authoritative online resource for Microsoft® Windows® or Macintosh operating systems-Open a printer software program or application, and then click Help. ? Go to view context‑sensitive information. Notes: • Help is automatically installed with the printer and is located in the printer program folder or on the desktop, depending on the printer firmware and at http://support.lexmark.com. Help Menu Pages-The guides...
User Guide
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... on how to Lexmark Accessibility Restore Factory Defaults Maintenance Remote Operator Panel Visible Home Screen Icons Site Map Update Firmware About This Printer Print Layout Finishing Setup Quality Job Accounting Image XPS PDF HTML PostScript PCL PPDS Paper Copy Tray Configuration Copy Media Configuration Defaults Bin Configuration Fax Fax Mode Analog Fax Setup Fax Server Setup Note: You can also access this setting by touching the top section of the home screen. Scan and save documents directly to the...
... on how to Lexmark Accessibility Restore Factory Defaults Maintenance Remote Operator Panel Visible Home Screen Icons Site Map Update Firmware About This Printer Print Layout Finishing Setup Quality Job Accounting Image XPS PDF HTML PostScript PCL PPDS Paper Copy Tray Configuration Copy Media Configuration Defaults Bin Configuration Fax Fax Mode Analog Fax Setup Fax Server Setup Note: You can also access this setting by touching the top section of the home screen. Scan and save documents directly to the...
User Guide
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... Copy Guide Shortcuts E‑mail Guide Fax Information Guide Network Media Guide Moving Guide Print Quality Guide Scan Guide Supplies Guide Printing a menu settings page From the home screen, touch Settings > Reports > Menu Settings Page. Learning about the printer 17 E‑mail E‑mail Defaults E‑mail Setup Web Link Setup FTP FTP Defaults Network/Ports USB Drive Security Network Overview Wireless AirPrint Ethernet TCP/IP IPv6 SNMP 802.1x IPSec LPD Configuration HTTP/FTP Settings ThinPrint USB Parallel [x] Serial Wi‑Fi Direct Flash Drive Login...
... Copy Guide Shortcuts E‑mail Guide Fax Information Guide Network Media Guide Moving Guide Print Quality Guide Scan Guide Supplies Guide Printing a menu settings page From the home screen, touch Settings > Reports > Menu Settings Page. Learning about the printer 17 E‑mail E‑mail Defaults E‑mail Setup Web Link Setup FTP FTP Defaults Network/Ports USB Drive Security Network Overview Wireless AirPrint Ethernet TCP/IP IPv6 SNMP 802.1x IPSec LPD Configuration HTTP/FTP Settings ThinPrint USB Parallel [x] Serial Wi‑Fi Direct Flash Drive Login...
User Guide
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... documentation that the printer network and e‑mail settings are saved. Notes: • When creating a network destination, make sure that the scan resolution does not exceed 150 dpi for color and 300 dpi for black and white. • You need a printer hard disk to validate and adjust the settings until no errors occur. • Only destinations created from the Embedded Web Server are configured. 4 Apply the changes...
... documentation that the printer network and e‑mail settings are saved. Notes: • When creating a network destination, make sure that the scan resolution does not exceed 150 dpi for color and 300 dpi for black and white. • You need a printer hard disk to validate and adjust the settings until no errors occur. • Only destinations created from the Embedded Web Server are configured. 4 Apply the changes...
User Guide
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... the paper loaded in the tray. To avoid printing issues, match the paper type settings in the printer with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. 5 From the control panel, set the paper size and type to the specified paper type. Notes: • View the printer IP address on the printer home screen. Note: You can also change the paper size and type settings from the printer control panel. Load European envelopes with the flap side...
... the paper loaded in the tray. To avoid printing issues, match the paper type settings in the printer with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. 5 From the control panel, set the paper size and type to the specified paper type. Notes: • View the printer IP address on the printer home screen. Note: You can also change the paper size and type settings from the printer control panel. Load European envelopes with the flap side...
User Guide
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... this label. Printing 24 Printing CAUTION-PINCH HAZARD: To avoid the risk of a pinch injury, use caution in the printer before sending the print job. 1 With a document open, click File > Print. 2 If necessary, adjust the settings. 3 Send the print job. Printing forms 1 From the home screen, navigate to: Forms and Favorites > select form > Print 2 If necessary, configure the print settings. 3 Send the print job. Printing from a flash drive 1 Insert a flash drive into the USB port.
... this label. Printing 24 Printing CAUTION-PINCH HAZARD: To avoid the risk of a pinch injury, use caution in the printer before sending the print job. 1 With a document open, click File > Print. 2 If necessary, adjust the settings. 3 Send the print job. Printing forms 1 From the home screen, navigate to: Forms and Favorites > select form > Print 2 If necessary, configure the print settings. 3 Send the print job. Printing from a flash drive 1 Insert a flash drive into the USB port.
User Guide
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... deleted after printing. Reserve Job Expiration Set the amount of times an invalid PIN can be entered. Note: Repeat held jobs 1 With a document open, select File > Print. 2 Select the printer, and then do the following: • For Windows users, click Properties or Preferences, and then click Print and Hold. • For Macintosh users, select Print and Hold. 3 Select the print job type. 4 If necessary, assign a user name. 5 Send the print job. 6 From the printer home screen...
... deleted after printing. Reserve Job Expiration Set the amount of times an invalid PIN can be entered. Note: Repeat held jobs 1 With a document open, select File > Print. 2 Select the printer, and then do the following: • For Windows users, click Properties or Preferences, and then click Print and Hold. • For Macintosh users, select Print and Hold. 3 Select the print job type. 4 If necessary, assign a user name. 5 Send the print job. 6 From the printer home screen...
User Guide
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Setting the fax date and time 1 From the home screen, touch Settings > Device > Preferences > Date and Time > Configure. 2 Configure the settings. Using the computer For Windows users 1 With a document open, click File > Print. 2 Select the printer, and then click Properties, Preferences, Options, or Setup. 3 Click Fax > Enable fax, and then enter the recipient number. 4 If necessary, configure other fax settings. 4 Send the fax job. Sending a fax Using the control panel 1 Load the original document into the ADF tray or on one telephone line. Faxing 45 Connecting to...
Setting the fax date and time 1 From the home screen, touch Settings > Device > Preferences > Date and Time > Configure. 2 Configure the settings. Using the computer For Windows users 1 With a document open, click File > Print. 2 Select the printer, and then click Properties, Preferences, Options, or Setup. 3 Click Fax > Enable fax, and then enter the recipient number. 4 If necessary, configure other fax settings. 4 Send the fax job. Sending a fax Using the control panel 1 Load the original document into the ADF tray or on one telephone line. Faxing 45 Connecting to...
User Guide
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... of time before sending a print job. • The Embedded Web Server is disabled when the printer is the default setting in hibernate mode. Notes: • Make sure to check its content and format for accuracy. Note: Two-sided printing is in the print driver. • Print multiple pages on both sides of the document to wake the printer from hibernate mode before the printer enters hibernate mode. Saving energy and paper Setting up power saver modes Eco‑Mode 1 From the home screen, touch Settings > Device > Power...
... of time before sending a print job. • The Embedded Web Server is disabled when the printer is the default setting in hibernate mode. Notes: • Make sure to check its content and format for accuracy. Note: Two-sided printing is in the print driver. • Print multiple pages on both sides of the document to wake the printer from hibernate mode before the printer enters hibernate mode. Saving energy and paper Setting up power saver modes Eco‑Mode 1 From the home screen, touch Settings > Device > Power...
User Guide
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... work when it is inserted into the rear USB port. The problem is Access the Embedded Web Server again by typing the correct IP solved. solved. Unable to step 3. Contact customer The problem is connected. Contact your administrator. Yes Go to step 7. Checking the printer connectivity 1 From the home screen, touch Settings > Reports > Network > Network Setup Page. 2 Check the first section of the network setup page, and confirm that the status is support. Note: Proxy servers...
... work when it is inserted into the rear USB port. The problem is Access the Embedded Web Server again by typing the correct IP solved. solved. Unable to step 3. Contact customer The problem is connected. Contact your administrator. Yes Go to step 7. Checking the printer connectivity 1 From the home screen, touch Settings > Reports > Network > Network Setup Page. 2 Check the first section of the network setup page, and confirm that the status is support. Note: Proxy servers...
User Guide
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... print support. Notes: • Make sure that the settings match the paper loaded in the tray. • You can also change the settings on prints? Do ghost images still appear on the printer control panel. Do ghost images still appear on your operating system, specify the paper type and weight from the Printing Preferences or Print dialog. No The problem is solved. The problem is solved. job. a Depending on prints? b Resend the print job. Troubleshooting 125 Ghost images...
... print support. Notes: • Make sure that the settings match the paper loaded in the tray. • You can also change the settings on prints? Do ghost images still appear on the printer control panel. Do ghost images still appear on your operating system, specify the paper type and weight from the Printing Preferences or Print dialog. No The problem is solved. The problem is solved. job. a Depending on prints? b Resend the print job. Troubleshooting 125 Ghost images...
User Guide
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... 2. Step 4 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. Do vertical dark lines or streaks still appear on prints? Troubleshooting 136 Vertical dark lines or streaks Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Go to light can also change the settings on the printer control panel. Notes: • Make sure that the settings match the paper loaded in its original...
... 2. Step 4 Contact customer Replace the imaging unit or imaging kit, and then resend the print support. Do vertical dark lines or streaks still appear on prints? Troubleshooting 136 Vertical dark lines or streaks Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Go to light can also change the settings on the printer control panel. Notes: • Make sure that the settings match the paper loaded in its original...
User Guide
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... your printing problem. Visit the Lexmark Web site at the back of manuals, support documentation, drivers, and other tasks to help you successfully use your computer through the Internet to troubleshoot problems, install updates, or complete other downloads to help you solve common problems. You can work with a service representative. b Copy or scan the document. You can chat directly with you to solve your printer problem or provide assistance through Assisted Service where the service representative...
... your printing problem. Visit the Lexmark Web site at the back of manuals, support documentation, drivers, and other tasks to help you successfully use your computer through the Internet to troubleshoot problems, install updates, or complete other downloads to help you solve common problems. You can work with a service representative. b Copy or scan the document. You can chat directly with you to solve your printer problem or provide assistance through Assisted Service where the service representative...
User Guide
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...; View the printer IP address on the computer screen. 3 For Macintosh users, add the printer. Adding available options in the print driver For Windows users 1 Open the printers folder. 2 Select the printer you are using a proxy server, then temporarily disable it to other printers. 1 Open a Web browser, and then type the printer IP address in the address field. For Macintosh users 1 From System Preferences in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods...
...; View the printer IP address on the computer screen. 3 For Macintosh users, add the printer. Adding available options in the print driver For Windows users 1 Open the printers folder. 2 Select the printer you are using a proxy server, then temporarily disable it to other printers. 1 Open a Web browser, and then type the printer IP address in the address field. For Macintosh users 1 From System Preferences in the Network/Ports menu. The IP address appears as four sets of numbers separated by periods...
User Guide
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... ADF pick roller replacing 83 ADF separator roller replacing 87 adjusting brightness of printer display 94 adjusting toner darkness 139 answering machine setting up 33 attaching cables 12 available internal options 149 avoiding paper jams 96 B blank pages 123 blocking junk faxes 47 brightness of printer display adjusting 94 C cables Ethernet 12 USB 12 canceling a print job from the computer 27 from the printer control panel 27 cannot open Embedded Web Server 113 Card Copy setting up 18 card stock loading 22 changing port settings internal solutions port 54 checking the status of parts...
... ADF pick roller replacing 83 ADF separator roller replacing 87 adjusting brightness of printer display 94 adjusting toner darkness 139 answering machine setting up 33 attaching cables 12 available internal options 149 avoiding paper jams 96 B blank pages 123 blocking junk faxes 47 brightness of printer display adjusting 94 C cables Ethernet 12 USB 12 canceling a print job from the computer 27 from the printer control panel 27 cannot open Embedded Web Server 113 Card Copy setting up 18 card stock loading 22 changing port settings internal solutions port 54 checking the status of parts...
User Guide
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... Web Server 165 indicator light printer status 15 installing a memory card 149 installing a printer hard disk 155 installing an internal solutions port 150 installing an optional card 154 installing optional trays 158 installing options internal solutions port 150 printer hard disk 155 installing printer 165 installing the keyboard tray 163 installing the staple finisher 160 internal options 149 installing 154 memory card 149 internal options, adding print driver 165 internal solutions port installing 150 troubleshooting 116 J jam, clearing automatic document feeder 101 duplex unit...
... Web Server 165 indicator light printer status 15 installing a memory card 149 installing a printer hard disk 155 installing an internal solutions port 150 installing an optional card 154 installing optional trays 158 installing options internal solutions port 150 printer hard disk 155 installing printer 165 installing the keyboard tray 163 installing the staple finisher 160 internal options 149 installing 154 memory card 149 internal options, adding print driver 165 internal solutions port installing 150 troubleshooting 116 J jam, clearing automatic document feeder 101 duplex unit...
User Guide
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... bin 107 fuser 104 multipurpose feeder 99 standard bin 103 trays 98 paper jams avoiding 96 paper size setting 20 paper type setting 20 parallel interface card troubleshooting 116 parts status checking 56 personal identification number method 53 phone splitter 38 photoconductor unit ordering 57 replacing 64 photos copying 28 pick roller replacing 71 placing separator sheets between copies copying 29 port settings configuring 54 power button light printer status 15 power cord socket 12 print driver hardware options, adding 165 print job canceling from the...
... bin 107 fuser 104 multipurpose feeder 99 standard bin 103 trays 98 paper jams avoiding 96 paper size setting 20 paper type setting 20 parallel interface card troubleshooting 116 parts status checking 56 personal identification number method 53 phone splitter 38 photoconductor unit ordering 57 replacing 64 photos copying 28 pick roller replacing 71 placing separator sheets between copies copying 29 port settings configuring 54 power button light printer status 15 power cord socket 12 print driver hardware options, adding 165 print job canceling from the...
User Guide
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... sample list 27 printing a menu settings page 17 printing a network setup page 114 printing forms 24 printing from a flash drive 24 printing held jobs from a Macintosh computer 26 from Windows 26 Push Button method 53 R recycling Lexmark packaging 95 Lexmark products 95 toner cartridges 95 reducing a copy 29 repeat print jobs 26 printing from a Macintosh computer 26 printing from Windows 26 repeating print defects 132 replacing a developer unit 59 replacing a photoconductor unit 64 replacing a toner cartridge 70 replacing an imaging unit 67 replacing parts ADF feed roller 85 ADF pick...
... sample list 27 printing a menu settings page 17 printing a network setup page 114 printing forms 24 printing from a flash drive 24 printing held jobs from a Macintosh computer 26 from Windows 26 Push Button method 53 R recycling Lexmark packaging 95 Lexmark products 95 toner cartridges 95 reducing a copy 29 repeat print jobs 26 printing from a Macintosh computer 26 printing from Windows 26 repeating print defects 132 replacing a developer unit 59 replacing a photoconductor unit 64 replacing a toner cartridge 70 replacing an imaging unit 67 replacing parts ADF feed roller 85 ADF pick...
User Guide
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...;ash drives 25 T toner cartridge replacing 70 toner cartridges ordering 57 recycling 95 toner darkness adjusting 139 transfer belt replacing 78 transfer roller replacing 81 transparencies loading 22 trays linking 23 loading 20 unlinking 23 troubleshooting cannot open Embedded Web Server 113 contacting customer support 148 FAQ about color printing 140 printer is not responding 138 troubleshooting, color quality print appears tinted 141 troubleshooting, copy partial copies of documents or photos 146 poor copy quality 146 scanner does not respond 148 scanner unit...
...;ash drives 25 T toner cartridge replacing 70 toner cartridges ordering 57 recycling 95 toner darkness adjusting 139 transfer belt replacing 78 transfer roller replacing 81 transparencies loading 22 trays linking 23 loading 20 unlinking 23 troubleshooting cannot open Embedded Web Server 113 contacting customer support 148 FAQ about color printing 140 printer is not responding 138 troubleshooting, color quality print appears tinted 141 troubleshooting, copy partial copies of documents or photos 146 poor copy quality 146 scanner does not respond 148 scanner unit...