Service Manual
Page 4
... 990.01 error service check 2-65 5-bin mailbox option service check 2-67 500-sheet drawer option service check 2-71 AC and DC power service check 2-74 Autocompensator service check 2-76 Black only retract (BOR) service check 2-78 Close door/HVPS/printhead interlock switch service check 2-79 Duplex option service check 2-81 Envelope feeder option service check 2-83 HCIT 2000-sheet option service check 2-84 Fuser... are missing 2-96 Light print over the entire page 2-96 Vertical lines or streaks 2-98 Horizontal lines or streaks 2-98 Low image density 2-99 iv Service Manual
... 990.01 error service check 2-65 5-bin mailbox option service check 2-67 500-sheet drawer option service check 2-71 AC and DC power service check 2-74 Autocompensator service check 2-76 Black only retract (BOR) service check 2-78 Close door/HVPS/printhead interlock switch service check 2-79 Duplex option service check 2-81 Envelope feeder option service check 2-83 HCIT 2000-sheet option service check 2-84 Fuser... are missing 2-96 Light print over the entire page 2-96 Vertical lines or streaks 2-98 Horizontal lines or streaks 2-98 Low image density 2-99 iv Service Manual
Service Manual
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... Insert Msg 3-32 SIZE SENSING 3-32 Panel Menus 3-33 PPDS Emulation 3-33 Demo Mode 3-33 Factory Defaults 3-33 Energy Conserve 3-33 EVENT LOG 3-33 vi Service Manual
... Insert Msg 3-32 SIZE SENSING 3-32 Panel Menus 3-33 PPDS Emulation 3-33 Demo Mode 3-33 Factory Defaults 3-33 Energy Conserve 3-33 EVENT LOG 3-33 vi Service Manual
Service Manual
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... 5-6 Connectors 5-7 System board 5-7 Autoconnect-top 5-18 Autoconnect-bottom 5-19 Transfer high voltage power supply (HVPS 5-20 Developer high voltage power supply (HVPS) board 5-22 viii Service Manual
... 5-6 Connectors 5-7 System board 5-7 Autoconnect-top 5-18 Autoconnect-bottom 5-19 Transfer high voltage power supply (HVPS 5-20 Developer high voltage power supply (HVPS) board 5-22 viii Service Manual
Service Manual
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5061 Appendix A-Service tips A-1 Identifying the printheads A-1 Redrive belt routing A-2 Duplex option deflector button replacement A-3 Appendix B-Print quality samples B-1 Print tests B-1 Print Quality Pages-Title page (total of five B-1 Print Quality Pages-Page 1 (total of five B-2 Print ... alignment test page B-7 Printhead electronic alignment test page-Magenta (one of two B-8 Printhead electronic alignment test page-Magenta (two of two B-9 Index I-1 Part number index I-9 x Service Manual
5061 Appendix A-Service tips A-1 Identifying the printheads A-1 Redrive belt routing A-2 Duplex option deflector button replacement A-3 Appendix B-Print quality samples B-1 Print tests B-1 Print Quality Pages-Title page (total of five B-1 Print Quality Pages-Page 1 (total of five B-2 Print ... alignment test page B-7 Printhead electronic alignment test page-Magenta (one of two B-8 Printhead electronic alignment test page-Magenta (two of two B-9 Index I-1 Part number index I-9 x Service Manual
Service Manual
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...and the maintenance approach used to identify the connector locations and test points on the printer. 6. Connector locations uses illustrations to repair it. xx Service Manual It is a danger from hazardous voltage in the area of the product where you begin, or use caution if the product must receive power ...Repair information provides instructions for individual FRUs. Appendix B contains representative print samples. Diagnostic aids contains tests and checks used to prevent problems. 7. 5061 Preface This manual contains maintenance procedures for service personnel.
...and the maintenance approach used to identify the connector locations and test points on the printer. 6. Connector locations uses illustrations to repair it. xx Service Manual It is a danger from hazardous voltage in the area of the product where you begin, or use caution if the product must receive power ...Repair information provides instructions for individual FRUs. Appendix B contains representative print samples. Diagnostic aids contains tests and checks used to prevent problems. 7. 5061 Preface This manual contains maintenance procedures for service personnel.
Service Manual
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... the C772 (model 310) works only on the C772 models. Black: less than 15 seconds 1-2 Service Manual Options for outdoor signs. All models. • 500-Sheet tray-for environments with any other Lexmark printer. Each of the five bins supports approximately 100 pages of 20 lb, 75 g/m2 paper. ... installs beneath the printer and holds approximately 500 sheets of 20 lb, 75 g/m2 paper. 5061 Options and features Lexmark C77x and C78x printers support only Lexmark C77x and C78x paper-handling options. Note: The Envelope Feeder for the C772 works only on the C772 and the C782 (models ...
... the C772 (model 310) works only on the C772 models. Black: less than 15 seconds 1-2 Service Manual Options for outdoor signs. All models. • 500-Sheet tray-for environments with any other Lexmark printer. Each of the five bins supports approximately 100 pages of 20 lb, 75 g/m2 paper. ... installs beneath the printer and holds approximately 500 sheets of 20 lb, 75 g/m2 paper. 5061 Options and features Lexmark C77x and C78x printers support only Lexmark C77x and C78x paper-handling options. Note: The Envelope Feeder for the C772 works only on the C772 and the C782 (models ...
Service Manual
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5061 Printer specifications Description Printer Lexmark C77x(n)/C78x(n) Lexmark C77xdn/C78xdn (including duplex option) Lexmark C77xdtn/C78xdtn (including duplex unit and optional 500-sheet drawer) Lexmark C772, C782 maximum input trays (including duplex unit, three optional 500-sheet drawers and printer stand) Lexmark C772, C782 with maximum input sheets (including duplex unit, optional 500-sheet drawer, and 2000-sheet drawer...) 13.5 lb (6.1 kg) 49 lb (22.3 kg) 13.5 lb (6.1 kg) 7.2 lb (3.3 kg) 13.5 lb (6.1 kg) 5.4 lb (2.5 kg) 8.7 lb (4.0 kg) 13 lb (5.6 kg) 20 lb (9.1 kg) 1-4 Service Manual
5061 Printer specifications Description Printer Lexmark C77x(n)/C78x(n) Lexmark C77xdn/C78xdn (including duplex option) Lexmark C77xdtn/C78xdtn (including duplex unit and optional 500-sheet drawer) Lexmark C772, C782 maximum input trays (including duplex unit, three optional 500-sheet drawers and printer stand) Lexmark C772, C782 with maximum input sheets (including duplex unit, optional 500-sheet drawer, and 2000-sheet drawer...) 13.5 lb (6.1 kg) 49 lb (22.3 kg) 13.5 lb (6.1 kg) 7.2 lb (3.3 kg) 13.5 lb (6.1 kg) 5.4 lb (2.5 kg) 8.7 lb (4.0 kg) 13 lb (5.6 kg) 20 lb (9.1 kg) 1-4 Service Manual
Service Manual
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... average sound pressure) Printing at an ambient condition. 1-6 Service Manual 5061 Acoustics All measurements are measured at 4800 CQ Idle (standby) Duplex models-printing simplex Duplex models-printing duplex Duplex models-idle Lexmark C770n 52 dBA 34 dBA 52 dBA 52 dBA 34 dBA Lexmark C772n 52 dBA 34 dBA 52 dBA 52 dBA 34... dBA Lexmark C780n 52 dBA 30 dBA 52 dBA 60 dBA 30 dBA Lexmark C782n 53 dBA 30 DBA 53 dBA 60 dBA...
... average sound pressure) Printing at an ambient condition. 1-6 Service Manual 5061 Acoustics All measurements are measured at 4800 CQ Idle (standby) Duplex models-printing simplex Duplex models-printing duplex Duplex models-idle Lexmark C770n 52 dBA 34 dBA 52 dBA 52 dBA 34 dBA Lexmark C772n 52 dBA 34 dBA 52 dBA 52 dBA 34... dBA Lexmark C780n 52 dBA 30 dBA 52 dBA 60 dBA 30 dBA Lexmark C782n 53 dBA 30 DBA 53 dBA 60 dBA...
Service Manual
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...-page, high-resolution images in 1200 image quality at rated speeds. 1-8 Service Manual Flash Memory Options available are available from Lexmark. DRAM memory Standard Maximum Lexmark C77xn dn 256MB 640MB Lexmark C77xdtn Lexmark C78n Lexmark C77, fn Lexmark C78xdn Lexmark C78xdtn 256MB 256 256 768MB 768 768 Available memory options Optional 128MB, 256MB and 512MB SDRAM DIMMs are 32MB and 64MB. The...
...-page, high-resolution images in 1200 image quality at rated speeds. 1-8 Service Manual Flash Memory Options available are available from Lexmark. DRAM memory Standard Maximum Lexmark C77xn dn 256MB 640MB Lexmark C77xdtn Lexmark C78n Lexmark C77, fn Lexmark C78xdn Lexmark C78xdtn 256MB 256 256 768MB 768 768 Available memory options Optional 128MB, 256MB and 512MB SDRAM DIMMs are 32MB and 64MB. The...
Service Manual
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... Service Manual The first option under a duplex unit must be a 500-sheet drawer. supported without size sensing* 8- 5061 Media source or output description Output Standard output bin capacity Optional outputs 5-Bin mailbox (maximum of one)1 Output Expander1 StapleSmart Finisher1 unstapled StapleSmart Finisher1 stapled Capacity (sheets) Lexmark C770n, C770dn, Lexmark C770dtn Lexmark C772n, C772dn Lexmark C772dtn Lexmark C780n, C780dn Lexmark C780dtn Lexmark C782n...
... Service Manual The first option under a duplex unit must be a 500-sheet drawer. supported without size sensing* 8- 5061 Media source or output description Output Standard output bin capacity Optional outputs 5-Bin mailbox (maximum of one)1 Output Expander1 StapleSmart Finisher1 unstapled StapleSmart Finisher1 stapled Capacity (sheets) Lexmark C770n, C770dn, Lexmark C770dtn Lexmark C772n, C772dn Lexmark C772dtn Lexmark C780n, C780dn Lexmark C780dtn Lexmark C782n...
Service Manual
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unsupported Media 500-sheet trays Multipurpose feeder Optional high capacity feeder Optional duplex Optional envelope drawer Optional banner tray Optional 5-bin mailbox Optional Finisher Paper 3 3 3 3 8 8 3 333 Card stock 3 3 8 3 8 8 8 388 Transparencies 3 3 8 8 8 8 8 338 Paper and Vinyl 3 3 8 3 8 8 8 888 labels Envelopes 8 3 8 8 3 8 8 888 Glossy paper 3 3 3 3 8 8 8 888 1-12 Service Manual Standard Offset Staple 5061 Media support by type for optional features Legend 3 - supported 8-
unsupported Media 500-sheet trays Multipurpose feeder Optional high capacity feeder Optional duplex Optional envelope drawer Optional banner tray Optional 5-bin mailbox Optional Finisher Paper 3 3 3 3 8 8 3 333 Card stock 3 3 8 3 8 8 8 388 Transparencies 3 3 8 8 8 8 8 338 Paper and Vinyl 3 3 8 3 8 8 8 888 labels Envelopes 8 3 8 8 3 8 8 888 Glossy paper 3 3 3 3 8 8 8 888 1-12 Service Manual Standard Offset Staple 5061 Media support by type for optional features Legend 3 - supported 8-
Service Manual
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... (16 to 28 lb bond)4, 5 Not supported 60 to 105 g/m2 (16 to 28 lb bond)4, 5 1 For 60 to 176 g/m2 (16 to Heavy. 1-14 Service Manual For papers heavier than 176 g/m2 (47 lb bond), grain short is recommended. 2 Paper weighing less than 75 g/m2 (20 lb bond) is limited to.... 7 Vinyl labels are supported only when the printing environment and the media are at 20-32.2° C (68-90° F). 8 Lexmark transparency P/N12A8240 and 12A8241 are supported from the standard tray, optional 500-sheet trays, and the multipurpose feeder. 9 Paper 105 to 176 g/m2 (28 to 47 lb) must be printed with...
... (16 to 28 lb bond)4, 5 Not supported 60 to 105 g/m2 (16 to 28 lb bond)4, 5 1 For 60 to 176 g/m2 (16 to Heavy. 1-14 Service Manual For papers heavier than 176 g/m2 (47 lb bond), grain short is recommended. 2 Paper weighing less than 75 g/m2 (20 lb bond) is limited to.... 7 Vinyl labels are supported only when the printing environment and the media are at 20-32.2° C (68-90° F). 8 Lexmark transparency P/N12A8240 and 12A8241 are supported from the standard tray, optional 500-sheet trays, and the multipurpose feeder. 9 Paper 105 to 176 g/m2 (28 to 47 lb) must be printed with...
Service Manual
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... labels. 7 Vinyl labels are supported only when the printing environment and the media are recommended. Refer, also, to Heavy. 1-16 Service Manual maximum Dual-Web paper Polyester 180 g/m2 (48 lb bond) 220 g/m2 (59 lb bond) Not supported Not supported Not supported Not...(LEXFAX™) for information on whether your vinyl label converter has passed the Lexmark criteria. 5061 Media types and weights (output options) (continued) Media weight Media Type Standard output bin and optional output expander 5-bin mailbox Output bin StapleSmart finisher Offset Staple Paper 180 g/m2...
... labels. 7 Vinyl labels are supported only when the printing environment and the media are recommended. Refer, also, to Heavy. 1-16 Service Manual maximum Dual-Web paper Polyester 180 g/m2 (48 lb bond) 220 g/m2 (59 lb bond) Not supported Not supported Not supported Not...(LEXFAX™) for information on whether your vinyl label converter has passed the Lexmark criteria. 5061 Media types and weights (output options) (continued) Media weight Media Type Standard output bin and optional output expander 5-bin mailbox Output bin StapleSmart finisher Offset Staple Paper 180 g/m2...
Service Manual
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... feeding problems. Smoothness The degree of smoothness of paper directly affects print quality. Grain is the tendency of media to curve at www.lexmark.com/publications. Paper containing fibers such as the printer for 24 to 48 hours before printing to let the paper stabilize in fewer paper...grain long, running the length of the paper, or grain short, running the width of material. Leave the paper in degraded paper handling. 1-18 Service Manual For 60 to 90 g/m2 (16 to 24 lb bond) paper, grain long fibers are followed when evaluating new paper stock. however, smoothness between...
... feeding problems. Smoothness The degree of smoothness of paper directly affects print quality. Grain is the tendency of media to curve at www.lexmark.com/publications. Paper containing fibers such as the printer for 24 to 48 hours before printing to let the paper stabilize in fewer paper...grain long, running the length of the paper, or grain short, running the width of material. Leave the paper in degraded paper handling. 1-18 Service Manual For 60 to 90 g/m2 (16 to 24 lb bond) paper, grain long fibers are followed when evaluating new paper stock. however, smoothness between...
Service Manual
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The web oiler upgrade kit includes an oiler fuser and web oiler. 1-20 Service Manual Description Part number Web oiler upgrade kit 40X1856 The installation of labels without sacrificing fuser life. • Web oiler fuser life: 120,000 (C78x models), ... web oiler upgrade kit. The web oiler works with all media types and enables the prolonged use of the web oiler upgrade kit converts a standard Lexmark C77x printer to upgrade your current printer. Upgrade kit This kit allows you to an oil web-capable printer. 5061 Web oiler upgrade kit and...
The web oiler upgrade kit includes an oiler fuser and web oiler. 1-20 Service Manual Description Part number Web oiler upgrade kit 40X1856 The installation of labels without sacrificing fuser life. • Web oiler fuser life: 120,000 (C78x models), ... web oiler upgrade kit. The web oiler works with all media types and enables the prolonged use of the web oiler upgrade kit converts a standard Lexmark C77x printer to upgrade your current printer. Upgrade kit This kit allows you to an oil web-capable printer. 5061 Web oiler upgrade kit and...
Service Manual
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... you lift or set the printer down. To determine the corrective action necessary to the printer. "Symptom table-output expander option" on page 2-117 - "Service checks" on page 2-14 Note: There may be found at least three people to lift it safely. "Understanding the printer ... look for the following information: • Does the POR stop? "Symptom table-500-sheet drawer option" on page 2-11 - "9xx service errors" on page 2-4 - Contact your fingers are not contained in this service manual. CAUTION The printer weighs 48-82 kg (105-181 lb) and requires at the following : ...
... you lift or set the printer down. To determine the corrective action necessary to the printer. "Symptom table-output expander option" on page 2-117 - "Service checks" on page 2-14 Note: There may be found at least three people to lift it safely. "Understanding the printer ... look for the following information: • Does the POR stop? "Symptom table-500-sheet drawer option" on page 2-11 - "9xx service errors" on page 2-4 - Contact your fingers are not contained in this service manual. CAUTION The printer weighs 48-82 kg (105-181 lb) and requires at the following : ...
Service Manual
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... of the toner low messages appears when applicable: 88 Yellow Toner Low, 88 Magenta Toner Low, 88 Cyan Toner Low, or 88 Black Toner Low. 2-2 Service Manual Power the machine on. 2. +5 V LED (Power ON) on the system board comes on . 9. The following occurs: • The printer detects at power ... xxxMhz indicates the processor speed. 7. The image of power saver if power saver has been active for the base machine with no paper handling options installed. 1. This is displayed if one of the following is an example of the events that the fuser temperature is turned on the display....
... of the toner low messages appears when applicable: 88 Yellow Toner Low, 88 Magenta Toner Low, 88 Cyan Toner Low, or 88 Black Toner Low. 2-2 Service Manual Power the machine on. 2. +5 V LED (Power ON) on the system board comes on . 9. The following occurs: • The printer detects at power ... xxxMhz indicates the processor speed. 7. The image of power saver if power saver has been active for the base machine with no paper handling options installed. 1. This is displayed if one of the following is an example of the events that the fuser temperature is turned on the display....
Service Manual
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... page 2-41, or "244.xx paper jam service check" on page 2-86. Go to "HCIT inoperative" on page 2-46. 2-4 Service Manual Go to "Printer does not recognize that tray x is installed." Paper Out message appears when adequate paper is Go to recognize the option is no error code displayed" on page 2-102...the printed page" on page 2-103. Go to "241.xx paper jam service check" on page 2-36, or "243.xx paper jam service check" on page 2-87. Paper jams in the tray." Symptom table-HCIT 2000-sheet option Symptom Printer fails to "The printer detects paper out in tray x when ...
... page 2-41, or "244.xx paper jam service check" on page 2-86. Go to "HCIT inoperative" on page 2-46. 2-4 Service Manual Go to "Printer does not recognize that tray x is installed." Paper Out message appears when adequate paper is Go to recognize the option is no error code displayed" on page 2-102...the printed page" on page 2-103. Go to "241.xx paper jam service check" on page 2-36, or "243.xx paper jam service check" on page 2-87. Paper jams in the tray." Symptom table-HCIT 2000-sheet option Symptom Printer fails to "The printer detects paper out in tray x when ...
Service Manual
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5061 Symptom table-StapleSmart finisher (continued) Symptom Action Stapled sheets are not transported to the output tray" on page 2-111 2-6 Service Manual Finisher does not staple. Go to the output tray. Go to "Stapled sheets are not transported to "StapleSmart finisher service check" on page 2-113.
5061 Symptom table-StapleSmart finisher (continued) Symptom Action Stapled sheets are not transported to the output tray" on page 2-111 2-6 Service Manual Finisher does not staple. Go to the output tray. Go to "Stapled sheets are not transported to "StapleSmart finisher service check" on page 2-113.