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... - Standard Bin 3-15 Output Bin Feed Test 3-15 Output Bin Sensor Test 3-16 Output Bin X Sensor Test 3-16 Base Sensor Test 3-17 Print Registration 3-18 Printer Setup 3-19 Setting the Page Count 3-19 Viewing the Permanent Page Count 3-19 Maintenance Page Count (2420/2450/2455/3455) . . . . . 3-20 Setting Configuration ID 3-20...
... - Standard Bin 3-15 Output Bin Feed Test 3-15 Output Bin Sensor Test 3-16 Output Bin X Sensor Test 3-16 Base Sensor Test 3-17 Print Registration 3-18 Printer Setup 3-19 Setting the Page Count 3-19 Viewing the Permanent Page Count 3-19 Maintenance Page Count (2420/2450/2455/3455) . . . . . 3-20 Setting Configuration ID 3-20...
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4059-XXX Notices and Safety Information Laser Notices The following laser notice labels may be affixed to this printer as shown: Laser Advisory Label ix 4059 Service Manual
4059-XXX Notices and Safety Information Laser Notices The following laser notice labels may be affixed to this printer as shown: Laser Advisory Label ix 4059 Service Manual
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... replaceable units (FRUs). • "Diagnostic Aids" contains tests and checks used to locate or repeat symptoms of the printer, options, and the maintenance approach used to prevent problems and maintain performance. • "Parts Catalog" contains illustrations and part numbers for making...xxii 4059-XXX Preface This manual is divided into the following chapters: • "General Information" contains a general description of printer problems. Printer operation information is provided to enhance the tests and checks. • "Repair Information" provides instructions for individual FRUs.
... replaceable units (FRUs). • "Diagnostic Aids" contains tests and checks used to locate or repeat symptoms of the printer, options, and the maintenance approach used to prevent problems and maintain performance. • "Parts Catalog" contains illustrations and part numbers for making...xxii 4059-XXX Preface This manual is divided into the following chapters: • "General Information" contains a general description of printer problems. Printer operation information is provided to enhance the tests and checks. • "Repair Information" provides instructions for individual FRUs.
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The printer is available in eleven models. Optra S Model 1250 (4059-121) 1255 (4059-125) 1-1 4059 Service Manual General Information The Optra™ S Laser Printers are letter quality page printers designed to attach to IBM-compatible PC's and to most computer networks. 4059-XXX 1.
The printer is available in eleven models. Optra S Model 1250 (4059-121) 1255 (4059-125) 1-1 4059 Service Manual General Information The Optra™ S Laser Printers are letter quality page printers designed to attach to IBM-compatible PC's and to most computer networks. 4059-XXX 1.
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Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to determine the printer problem and repair the failure. After you to the correct field replaceable unit (FRU) or part. Tools Required For Service Flat-blade screwdriver #1 Phillips screwdriver #2 ...
Use the service error codes, user status messages, user error messages, service checks, and diagnostic aids to determine the printer problem and repair the failure. After you to the correct field replaceable unit (FRU) or part. Tools Required For Service Flat-blade screwdriver #1 Phillips screwdriver #2 ...
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...the indicated action for personal safety and to prevent damage to the "Symptom Tables" on the side of the printer. If a user error message is displayed, go to the printer. Use the hand grips on page 2-25. User error messages are working on the current status of the... printer. If a user status message is displayed. Diagnostic Information Start CAUTION: Remove power from the printer before you lift or set the printer down. Service error codes are not under the printer when you connect or disconnect any cable or electronic...
...the indicated action for personal safety and to prevent damage to the "Symptom Tables" on the side of the printer. If a user error message is displayed, go to the printer. Use the hand grips on page 2-25. User error messages are working on the current status of the... printer. If a user status message is displayed. Diagnostic Information Start CAUTION: Remove power from the printer before you lift or set the printer down. Service error codes are not under the printer when you connect or disconnect any cable or electronic...
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4059-XXX Service Error Codes Service Error Codes are generally non-recoverable except in an intermittent condition when you can POR the printer to temporarily recover from the error condition. Replace the engine board. 902 General These errors indicate an unrecoverable engine software Engine Software error. Replace the ...
4059-XXX Service Error Codes Service Error Codes are generally non-recoverable except in an intermittent condition when you can POR the printer to temporarily recover from the error condition. Replace the engine board. 902 General These errors indicate an unrecoverable engine software Engine Software error. Replace the ...
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...47. 928 Erase Lamps Indicates that the engine has detected that the fuser is below standby temperature when the printer is idle. Go to the "Transfer Roll Service Check" on page 2-50. 924 Fuser Error An open ...910,911,912,913 and 914 are indications that should be installed. 927 Fan Stalled Indicates a printer fan stalled. Go to the "Erase Lamp Service Check" on page 2-48. 923 Fuser Error Fuser ...is too hot during printing or when printer is idle. Go to the "Hot Fuser Service Check" on page 2-50. 925 Fuser Error Wrong ...
...47. 928 Erase Lamps Indicates that the engine has detected that the fuser is below standby temperature when the printer is idle. Go to the "Transfer Roll Service Check" on page 2-50. 924 Fuser Error An open ...910,911,912,913 and 914 are indications that should be installed. 927 Fan Stalled Indicates a printer fan stalled. Go to the "Erase Lamp Service Check" on page 2-48. 923 Fuser Error Fuser ...is too hot during printing or when printer is idle. Go to the "Hot Fuser Service Check" on page 2-50. 925 Fuser Error Wrong ...
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... not valid for the level of resetting the configuration ID. Diagnostic Information 2-6 Replace the controller board. 961 RAM in Slot Replace the SIMM in the printer. problem, replace the controller board. 964 Emulation Error 965 Emulation Error Indicates a failure within the Download Emulation which is programmed into the code overlay SIMM...
... not valid for the level of resetting the configuration ID. Diagnostic Information 2-6 Replace the controller board. 961 RAM in Slot Replace the SIMM in the printer. problem, replace the controller board. 964 Emulation Error 965 Emulation Error Indicates a failure within the Download Emulation which is programmed into the code overlay SIMM...
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The specified device has detected an equipment check in the base printer, envelope feeder and duplex unit. Note: can be one of how the printer displays a duplex unit sub error code. Indicates an equipment check condition has occurred in the specified device, but the device is an example of the ...
The specified device has detected an equipment check in the base printer, envelope feeder and duplex unit. Note: can be one of how the printer displays a duplex unit sub error code. Indicates an equipment check condition has occurred in the specified device, but the device is an example of the ...
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...is not activated and never deactivated. Paper Tray 2 pass thru sensor is not activated by a sheet of paper is not activated by a sheet of the printer. Paper Tray 4 pass thru sensor is not activated by a sheet of paper. 84 xx 0A 84 xx 0B 84 xx 0C Paper Tray 3 pass ...input sensor flag has tripped the input sensor. Diagnostic Information 2-8 A paper jam is detected by the tray you are trying to complete a pass through the printer and the second sheet is not activated by the first sheet of paper. A paper jam is detected by a smart option and an error message displays....
...is not activated and never deactivated. Paper Tray 2 pass thru sensor is not activated by a sheet of paper is not activated by a sheet of the printer. Paper Tray 4 pass thru sensor is not activated by a sheet of paper. 84 xx 0A 84 xx 0B 84 xx 0C Paper Tray 3 pass ...input sensor flag has tripped the input sensor. Diagnostic Information 2-8 A paper jam is detected by the tray you are trying to complete a pass through the printer and the second sheet is not activated by the first sheet of paper. A paper jam is detected by a smart option and an error message displays....
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... table. Status Byte 4 00 01 02 03 Explanation No duplex error. The duplex option system board never received media notification from the printer. The motor stalled. Duplex Unit Sub Error Codes Status byte 4 contains the most valuable information to reach operating speed. The leading edge...the input sensor. Diagnostic Information 2-10 4059-XXX Envelope Feeder Sub Error Codes Status byte 1 contains the most valuable information to stop. Printer failed POST - motor failed to help isolate a failing part or assembly in the duplex option and is the only byte contained in the...
... table. Status Byte 4 00 01 02 03 Explanation No duplex error. The duplex option system board never received media notification from the printer. The motor stalled. Duplex Unit Sub Error Codes Status byte 4 contains the most valuable information to reach operating speed. The leading edge...the input sensor. Diagnostic Information 2-10 4059-XXX Envelope Feeder Sub Error Codes Status byte 1 contains the most valuable information to stop. Printer failed POST - motor failed to help isolate a failing part or assembly in the duplex option and is the only byte contained in the...
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... of the sheet of paper never arrived at the exit sensor. The feed motor experienced a complete motor stall. There is paper left in fact the printer has not sent a command to the duplex unit. There is under speed.
... of the sheet of paper never arrived at the exit sensor. The feed motor experienced a complete motor stall. There is paper left in fact the printer has not sent a command to the duplex unit. There is under speed.
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...Ready/Hex Busy Flushing Buffer Status Action The printer is being discarded. The printer is flushing corrupted print data and the current print job is ready to take the printer out of the display. Note: The printer indicator light blinks while the printer is busy receiving or processing data, or...Stop to receive and process data. Press Go to return to Reset the printer. The printer is processing data. Press Menu> or or until Reset Printer is processed, but the printer processes all paper currently in the printer paper path. Press Select to Ready. No more data is on the ...
...Ready/Hex Busy Flushing Buffer Status Action The printer is being discarded. The printer is flushing corrupted print data and the current print job is ready to take the printer out of the display. Note: The printer indicator light blinks while the printer is busy receiving or processing data, or...Stop to receive and process data. Press Go to return to Reset the printer. The printer is processing data. Press Menu> or or until Reset Printer is processed, but the printer processes all paper currently in the printer paper path. Press Select to Ready. No more data is on the ...
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...after the page prints. The Not Ready message is displayed. Press Select to reset the printer. 2-13 4059 Service Manual No more data is processed, but the printer processes all paper currently in the printer paper path. A directory of the flash and disk contents is processing or printing because... Print Directory is selected from the menu. Press Menu> or until Reset Printer is on the second line of the display. Press Select to reset the printer. No more data is processed, but the printer processes all paper currently in the paper path. Press Go to return to...
...after the page prints. The Not Ready message is displayed. Press Select to reset the printer. 2-13 4059 Service Manual No more data is processed, but the printer processes all paper currently in the printer paper path. A directory of the flash and disk contents is processing or printing because... Print Directory is selected from the menu. Press Menu> or until Reset Printer is on the second line of the display. Press Select to reset the printer. No more data is processed, but the printer processes all paper currently in the paper path. Press Go to return to...
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... in process and restoring all settings to user defaults. When the tests are possible while this message is restoring factory defaults. The printer is displayed. No button actions are possible while this message is running the normal series of the display. The flash memory is .... Press Select to Ready. No button actions are possible while this message is being formatted. The printer is displayed. This message displays when Menu> or or until Reset Printer is on the second line of start-up tests after it is powered On. Diagnostic Information 2-14...
... in process and restoring all settings to user defaults. When the tests are possible while this message is restoring factory defaults. The printer is displayed. No button actions are possible while this message is running the normal series of the display. The flash memory is .... Press Select to Ready. No button actions are possible while this message is being formatted. The printer is displayed. This message displays when Menu> or or until Reset Printer is on the second line of start-up tests after it is powered On. Diagnostic Information 2-14...
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This occurs when Menu> or The printer menus have been disabled. Note: If information is written to flash memory and to disk. No button actions are being written to disk at the same time, the Program Flash message is displayed. 4059-XXX User Status Message Programming Disk (Do Not Power Off) Menus Disabled Activating Menu Changes Status Action The disk is being programmed, which means fonts or macros are possible while this message is displayed.
This occurs when Menu> or The printer menus have been disabled. Note: If information is written to flash memory and to disk. No button actions are being written to disk at the same time, the Program Flash message is displayed. 4059-XXX User Status Message Programming Disk (Do Not Power Off) Menus Disabled Activating Menu Changes Status Action The disk is being programmed, which means fonts or macros are possible while this message is displayed.
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.... If the paper is jammed in the rear of the printer. If the paper is jammed at the printer exit sensor. Diagnostic Information 2-16 Open the printer rear door to access the jam area. 230 Paper Jam ...have to remove the tray above or below tray X to "Cover Open Service Check". Open the printer rear door to access the jam. 24X Paper Jam Check Tray X Paper is most likely jammed in output bin ...X (X=1 thru 3). Open the printer's upper front door and remove the print cartridge to access the paper jam area. 201 Paper Jam ...
.... If the paper is jammed in the rear of the printer. If the paper is jammed at the printer exit sensor. Diagnostic Information 2-16 Open the printer rear door to access the jam area. 230 Paper Jam ...have to remove the tray above or below tray X to "Cover Open Service Check". Open the printer rear door to access the jam. 24X Paper Jam Check Tray X Paper is most likely jammed in output bin ...X (X=1 thru 3). Open the printer's upper front door and remove the print cartridge to access the paper jam area. 201 Paper Jam ...
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...front cover is closed and an unsupported print cartridge is inserted. It may be allowed to print the formatted data. Depending on a model 3455 printer if the smart cartridge or smart cartridge hardware is too short to print pages during this 10-20 second interval. This error message also displays... on the setting of the Machine Class ID the printer may take the printer 10-20 seconds to print, they are allowed to determine if the print cartridge is being used. 2-17 4059 Service Manual The...
...front cover is closed and an unsupported print cartridge is inserted. It may be allowed to print the formatted data. Depending on a model 3455 printer if the smart cartridge or smart cartridge hardware is too short to print pages during this 10-20 second interval. This error message also displays... on the setting of the Machine Class ID the printer may take the printer 10-20 seconds to print, they are allowed to determine if the print cartridge is being used. 2-17 4059 Service Manual The...
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... Full This message is displayed when there is not enough free space in order to prevent a Memory Full error. The flash is displayed when the printer detects an unformatted flash at power on the standard serial port. Flash operations are not allowed until the flash is formatted. 54 Standard Serial Error... complex to print. 51 Defective Flash This message is turned on. This message can only occur if the Resolution Reduction setting is displayed when the printer detects a defective flash. If a 1200 dpi job runs out of the page has been reduced from 600 dpi to 300 dpi in the flash ...
... Full This message is displayed when there is not enough free space in order to prevent a Memory Full error. The flash is displayed when the printer detects an unformatted flash at power on the standard serial port. Flash operations are not allowed until the flash is formatted. 54 Standard Serial Error... complex to print. 51 Defective Flash This message is turned on. This message can only occur if the Resolution Reduction setting is displayed when the printer detects a defective flash. If a 1200 dpi job runs out of the page has been reduced from 600 dpi to 300 dpi in the flash ...