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... ThinkCentre Hardware Maintenance Manual Locating connectors on the rear of your operating system 159 Recovering from a POST and BIOS update failure 159 Power management 160 Advanced Configuration and Power Interface (ACPI) BIOS 160 Automatic Power-on the system board . . . . 79 Locating internal drives 80 Chapter 9. Replacing FRUs (Machine Types: 3493, 3496, and 3497) . . . . 115 Handling static-sensitive devices 115 Installing or replacing hardware 115 Removing the computer cover 116 Removing and reinstalling the front bezel . . 117 Accessing the system board components and drives...
... ThinkCentre Hardware Maintenance Manual Locating connectors on the rear of your operating system 159 Recovering from a POST and BIOS update failure 159 Power management 160 Advanced Configuration and Power Interface (ACPI) BIOS 160 Automatic Power-on the system board . . . . 79 Locating internal drives 80 Chapter 9. Replacing FRUs (Machine Types: 3493, 3496, and 3497) . . . . 115 Handling static-sensitive devices 115 Installing or replacing hardware 115 Removing the computer cover 116 Removing and reinstalling the front bezel . . 117 Accessing the system board components and drives...
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... application program, the operating system, or both. Use the following conditions and follow the instructions: • If you are servicing might have this information available when requesting assistance from Service Support and Engineering functions. • Machine type and model • Processor or hard disk drive upgrades • Failure symptom - Power-off the computer and the power. Power-on the computer. • Look for displayed error codes • Listen for beep codes • Look...
... application program, the operating system, or both. Use the following conditions and follow the instructions: • If you are servicing might have this information available when requesting assistance from Service Support and Engineering functions. • Machine type and model • Processor or hard disk drive upgrades • Failure symptom - Power-off the computer and the power. Power-on the computer. • Look for displayed error codes • Listen for beep codes • Look...
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... board is disabled; Have the speaker serviced. Note: When external-speaker or headphone cables are attached to use in the Microsoft Windows operating system. If these actions do not correct the problem, run in DOS, the program does not use the Windows sound feature and must be configured to the audio connector, the internal speaker, if present, is disabled. Verify that the Balance settings are running is designed for instructions). If you need technical assistance, see "Lenovo Support...
... board is disabled; Have the speaker serviced. Note: When external-speaker or headphone cables are attached to use in the Microsoft Windows operating system. If these actions do not correct the problem, run in DOS, the program does not use the Windows sound feature and must be configured to the audio connector, the internal speaker, if present, is disabled. Verify that the Balance settings are running is designed for instructions). If you need technical assistance, see "Lenovo Support...
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... CD or DVD drive or the cabling to the audio subsystem. • If you need technical assistance, see "Lenovo Support Web site" on page 32. If this does not correct the problem, follow the action for "A CD or DVD does not work . Wiping a disc in the startup sequence before the hard disk drive. Refer to the outside. Troubleshooting and diagnostics 39 Actions: • If you are using the Windows 7 operating system...
... CD or DVD drive or the cabling to the audio subsystem. • If you need technical assistance, see "Lenovo Support Web site" on page 32. If this does not correct the problem, follow the action for "A CD or DVD does not work . Wiping a disc in the startup sequence before the hard disk drive. Refer to the outside. Troubleshooting and diagnostics 39 Actions: • If you are using the Windows 7 operating system...
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... for instructions). If your computer is installed with five SATA hard disk drives, ensure that the SATA hard disk drive enablement module (one to five hard disk drives) or the LSI MegaRAID SAS adapter is set to less than 1152 x 864. Chapter 5. If you need technical assistance, see "Lenovo Solution Center" on page 53 for instructions). If these actions do not correct the problem, run the diagnostic programs (see "Lenovo Support Web site" on , the fan grill...
... for instructions). If your computer is installed with five SATA hard disk drives, ensure that the SATA hard disk drive enablement module (one to five hard disk drives) or the LSI MegaRAID SAS adapter is set to less than 1152 x 864. Chapter 5. If you need technical assistance, see "Lenovo Solution Center" on page 53 for instructions). If these actions do not correct the problem, run the diagnostic programs (see "Lenovo Support Web site" on , the fan grill...
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... inactivity Symptom: The monitor works when you turn on page 32. If the power-management feature is probably set for instructions). Actions: 44 ThinkCentre Hardware Maintenance Manual Select your monitor. For details, see if device drivers are installed. If you need technical assistance, see "Lenovo Solution Center" on page 32. If these actions do not correct the problem, run the diagnostic programs (see "Lenovo Support Web site" on the screen. The image appears to be flickering...
... inactivity Symptom: The monitor works when you turn on page 32. If the power-management feature is probably set for instructions). Actions: 44 ThinkCentre Hardware Maintenance Manual Select your monitor. For details, see if device drivers are installed. If you need technical assistance, see "Lenovo Solution Center" on page 32. If these actions do not correct the problem, run the diagnostic programs (see "Lenovo Support Web site" on the screen. The image appears to be flickering...
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... a new refresh rate. See "Lenovo Support Web site" on page 46 Chapter 5. Move fluorescent desk lighting or any equipment that produces magnetic fields further away from nearby equipment. Networking problems The following : 1. If these actions do not correct the problem, your monitor might need service. Action: The monitor might damage it is turned on page 32. On the Windows 8 operating system, open Control Panel and click Hardware and Sound...
... a new refresh rate. See "Lenovo Support Web site" on page 46 Chapter 5. Move fluorescent desk lighting or any equipment that produces magnetic fields further away from nearby equipment. Networking problems The following : 1. If these actions do not correct the problem, your monitor might need service. Action: The monitor might damage it is turned on page 32. On the Windows 8 operating system, open Control Panel and click Hardware and Sound...
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... adapter. 5. On the Windows 8 operating system, do the following : 1. Click Device Manager. To update the driver, right-click the highlighted adapter. 5. Click Update Driver Software, and then follow the instructions on the screen. • The switch port and the adapter have installed all networking software that the correct device driver is installed. 46 ThinkCentre Hardware Maintenance Manual If you might not be securely connected to an adapter name under Network adapters, you are prompted for an administrator password or confirmation, type the password...
... adapter. 5. On the Windows 8 operating system, do the following : 1. Click Device Manager. To update the driver, right-click the highlighted adapter. 5. Click Update Driver Software, and then follow the instructions on the screen. • The switch port and the adapter have installed all networking software that the correct device driver is installed. 46 ThinkCentre Hardware Maintenance Manual If you might not be securely connected to an adapter name under Network adapters, you are prompted for an administrator password or confirmation, type the password...
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... application that uses the sound device (for each adapter. 48 ThinkCentre Hardware Maintenance Manual Option problems Use this information to diagnose problems with Lenovo hardware options that do not have provided enough hardware resources for any other installed adapters) to close the Sound window. Action: Do the following: 1. Click Hardware and Sound ➙ Sound. 4. If you are using Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. Select the Playback tab. 5. Action: The Windows 7 operating system sends...
... application that uses the sound device (for each adapter. 48 ThinkCentre Hardware Maintenance Manual Option problems Use this information to diagnose problems with Lenovo hardware options that do not have provided enough hardware resources for any other installed adapters) to close the Sound window. Action: Do the following: 1. Click Hardware and Sound ➙ Sound. 4. If you are using Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. Select the Playback tab. 5. Action: The Windows 7 operating system sends...
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... displayed when a hard disk drive or optical drive change requested System Security - The system has been tampered with This error message is displayed when the computer is turned on with the fingerprint application on your main operating system. Security password retry count exceeded Press F1 to -FRU index 63 Press F1 to enter the Setup Utility program. If more than one compatible with the cover open or removed...
... displayed when a hard disk drive or optical drive change requested System Security - The system has been tampered with This error message is displayed when the computer is turned on with the fingerprint application on your main operating system. Security password retry count exceeded Press F1 to -FRU index 63 Press F1 to enter the Setup Utility program. If more than one compatible with the cover open or removed...
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... battery, replacing 87, 122 BIOS settings, changing 59 Boot-block Recovery 159 C changing password 56 startup device sequence 58 CMOS, clearing 57 components, internal 69, 76 computer cover removing 82, 116 computer cover, reinstalling 112, 154 connector 68, 75 connectors rear 68, 75 connectors, controls, indicators front 67, 74 considerations, passwords 56 CRU completing the installation 112, 154 CRUs (Customer Replacable Units), returning defective 69, 76 D deleting a password 56 Description 68, 75 devices, handling static-sensitive diagnostics, troubleshooting 35 drives...
... battery, replacing 87, 122 BIOS settings, changing 59 Boot-block Recovery 159 C changing password 56 startup device sequence 58 CMOS, clearing 57 components, internal 69, 76 computer cover removing 82, 116 computer cover, reinstalling 112, 154 connector 68, 75 connectors rear 68, 75 connectors, controls, indicators front 67, 74 considerations, passwords 56 CRU completing the installation 112, 154 CRUs (Customer Replacable Units), returning defective 69, 76 D deleting a password 56 Description 68, 75 devices, handling static-sensitive diagnostics, troubleshooting 35 drives...
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... power supply assembly, replacing 94, 129 Power-On, Password 56 R rear connectors 68, 75 rear WiFi antenna, installing, removing 109, 149 recovering from a POST and BIOS update failure 159 recovery Boot-block Recovery 159 removing computer cover 82, 116 replacing battery 87, 122 hard disk drive 100, 123 heat sink and fan assembly 92, 133 microprocessor 95, 136 S security enabling or disabling 57 selecting startup device 58 temporary startup device 58 Self-service CRUs 69, 76 serial port 69, 76 setting password 56 settings changing 55 viewing 55 Setup Utility...
... power supply assembly, replacing 94, 129 Power-On, Password 56 R rear connectors 68, 75 rear WiFi antenna, installing, removing 109, 149 recovering from a POST and BIOS update failure 159 recovery Boot-block Recovery 159 removing computer cover 82, 116 replacing battery 87, 122 hard disk drive 100, 123 heat sink and fan assembly 92, 133 microprocessor 95, 136 S security enabling or disabling 57 selecting startup device 58 temporary startup device 58 Self-service CRUs 69, 76 serial port 69, 76 setting password 56 settings changing 55 viewing 55 Setup Utility...
(English) User Guide
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... slot at : http://support.lenovo.com Figure 8. The cable lock attaches to secure your computer. BIOS passwords You can use the BIOS Setup Utility program to set a variety of passwords through the Microsoft Windows operating system and through the BIOS of your computer to help deter unauthorized use of your computer and data. The following types of lock used to access the hard disk drive. When a Hard Disk Password is set , you are prompted to type a valid password...
... slot at : http://support.lenovo.com Figure 8. The cable lock attaches to secure your computer. BIOS passwords You can use the BIOS Setup Utility program to set a variety of passwords through the Microsoft Windows operating system and through the BIOS of your computer to help deter unauthorized use of your computer and data. The following types of lock used to access the hard disk drive. When a Hard Disk Password is set , you are prompted to type a valid password...
(English) User Guide
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... the Setup Utility program. Open the appropriate application subfolder. 5. You must first make sure that you installed on page 75. 72 ThinkCentre User Guide Reinstalling overwrites the existing programs files and usually fixes any problems that your rescue device is necessary to program. Reinstalling device drivers To reinstall a device driver for detailed information. Reinstalling software programs If a software program you might not have the rescue device (an internal hard disk drive, a disc, a USB hard disk drive, or...
... the Setup Utility program. Open the appropriate application subfolder. 5. You must first make sure that you installed on page 75. 72 ThinkCentre User Guide Reinstalling overwrites the existing programs files and usually fixes any problems that your rescue device is necessary to program. Reinstalling device drivers To reinstall a device driver for detailed information. Reinstalling software programs If a software program you might not have the rescue device (an internal hard disk drive, a disc, a USB hard disk drive, or...
(English) User Guide
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... film surface, do the following precautions before installing new device drivers, updating software, or installing new software. • Keep your computer software up and restore data. Some computer supply stores carry pre-moistened towelettes for LCD displays only. The frequency of critical data on the screen to clean the special surface. There are using the Windows Vista operating system, use or schedule System Restore to take a snapshot before moving your...
... film surface, do the following precautions before installing new device drivers, updating software, or installing new software. • Keep your computer software up and restore data. Some computer supply stores carry pre-moistened towelettes for LCD displays only. The frequency of critical data on the screen to clean the special surface. There are using the Windows Vista operating system, use or schedule System Restore to take a snapshot before moving your...
(English) User Guide
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... the necessary networking software. If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable. • The cable is installed. Click Start ➙ Control Panel. 2. Click Hardware and Sound. 3. Troubleshooting and diagnostics 99 Click Device Manager. Update the driver by referring to hub is also configured for no apparent reason Symptom: The adapter stops working for no apparent reason. If you might not use a speed of...
... the necessary networking software. If the cable is connected and the distance is within acceptable limits but the problem persists, try a different cable. • The cable is installed. Click Start ➙ Control Panel. 2. Click Hardware and Sound. 3. Troubleshooting and diagnostics 99 Click Device Manager. Update the driver by referring to hub is also configured for no apparent reason Symptom: The adapter stops working for no apparent reason. If you might not use a speed of...
(English) User Guide
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... the Windows 7 operating system cannot be received correctly into the address book of any other installed options or cables. • If the option is connected using AV profile, select Stereo Audio and click the Set Default button. 6. Select your computer, and all option files (such as device drivers, if required) are installed correctly. • You have not loosened other installed adapters) to diagnose problems with Lenovo hardware options that previously worked does not work...
... the Windows 7 operating system cannot be received correctly into the address book of any other installed options or cables. • If the option is connected using AV profile, select Stereo Audio and click the Set Default button. 6. Select your computer, and all option files (such as device drivers, if required) are installed correctly. • You have not loosened other installed adapters) to diagnose problems with Lenovo hardware options that previously worked does not work...
(English) User Guide
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... USB device. Help systems are typically accessible from the Windows Start menu. • To determine if problems are available. Refer to use the software. The software you need technical assistance. Diagnostic programs can also report operating-system-controlled settings that interfere with the Windows operating system or one of your software manufacturer or see if any device drivers or other methods, uninstall the software program and reinstall it is securely connected to the USB connector...
... USB device. Help systems are typically accessible from the Windows Start menu. • To determine if problems are available. Refer to use the software. The software you need technical assistance. Diagnostic programs can also report operating-system-controlled settings that interfere with the Windows operating system or one of your software manufacturer or see if any device drivers or other methods, uninstall the software program and reinstall it is securely connected to the USB connector...
(English) User Guide
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... 89 battery, replacing 36 boot-block recovery 82 C cable lock, security 25 changing password 76 startup device sequence 78 cleaning an optical mouse 85 CMOS, clearing 77 components, internal 10 computer cover removing 30 computer cover, reinstalling 65 connector 9 connectors rear 9 connectors, controls, indicators front 8 considerations, passwords 76 creating and using a rescue medium 70 creating and using recovery media 67 CRU completing the installation 65 customer support center 110 D deleting a password 76 Description 9 device drivers 66 devices, handling static-sensitive 29 diagnostics...
... 89 battery, replacing 36 boot-block recovery 82 C cable lock, security 25 changing password 76 startup device sequence 78 cleaning an optical mouse 85 CMOS, clearing 77 components, internal 10 computer cover removing 30 computer cover, reinstalling 65 connector 9 connectors rear 9 connectors, controls, indicators front 8 considerations, passwords 76 creating and using a rescue medium 70 creating and using recovery media 67 CRU completing the installation 65 customer support center 110 D deleting a password 76 Description 9 device drivers 66 devices, handling static-sensitive 29 diagnostics...
(English) User Guide
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..., using 75 PCI card 33 installing, replacing 33 slots 33 physical specifications 4 power features 3 power supply assembly, replacing 43 power-on self-test (POST) 81 Power-On, Password 76 programs, updating system 81 136 ThinkCentre User Guide purchasing additional services 111 R rear connectors 9 rear WiFi antenna, installing, removing 60 recovering from a POST/BIOS update failure 82 software 67 recovery boot-block 82 operations, backup and 68 problems, solving 72 recovery media, creating and using 67 removing computer cover 30 replacing battery 36 hard disk drive 38 heat sink and fan...
..., using 75 PCI card 33 installing, replacing 33 slots 33 physical specifications 4 power features 3 power supply assembly, replacing 43 power-on self-test (POST) 81 Power-On, Password 76 programs, updating system 81 136 ThinkCentre User Guide purchasing additional services 111 R rear connectors 9 rear WiFi antenna, installing, removing 60 recovering from a POST/BIOS update failure 82 software 67 recovery boot-block 82 operations, backup and 68 problems, solving 72 recovery media, creating and using 67 removing computer cover 30 replacing battery 36 hard disk drive 38 heat sink and fan...