Administrator Guide
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...thin client, and then follow the on-screen instructions. 8 Chapter 7 Deploying an image using a bootable USB drive You can use a bootable USB drive created with HP ThinUpdate: 1. NOTE: You might be able to deploy an image to a flash drive smaller than that of the original, because the size of a captured image... not necessarily equal the total capacity of the same model. On the target thin client, make sure the first boot device in the BIOS is set to another HP thin client of the flash drive from which the image was captured. 7 Deploying an image using a bootable USB drive To deploy an ...
...thin client, and then follow the on-screen instructions. 8 Chapter 7 Deploying an image using a bootable USB drive You can use a bootable USB drive created with HP ThinUpdate: 1. NOTE: You might be able to deploy an image to a flash drive smaller than that of the original, because the size of a captured image... not necessarily equal the total capacity of the same model. On the target thin client, make sure the first boot device in the BIOS is set to another HP thin client of the flash drive from which the image was captured. 7 Deploying an image using a bootable USB drive To deploy an ...
Administrator Guide
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... 67 Uncompressing the system diagnostic files on Windows-based systems 67 Uncompressing the system diagnostic files in the /etc folder 68 Appendix A USB updates ...69 HP ThinUpdate ...69 Appendix B BIOS tools ...70 BIOS settings tool ...70 BIOS flashing tool ...70 Appendix C Resizing the flash drive partition ...71 ix
... 67 Uncompressing the system diagnostic files on Windows-based systems 67 Uncompressing the system diagnostic files in the /etc folder 68 Appendix A USB updates ...69 HP ThinUpdate ...69 Appendix B BIOS tools ...70 BIOS settings tool ...70 BIOS flashing tool ...70 Appendix C Resizing the flash drive partition ...71 ix
Administrator Guide
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...is displayed on page 66. Displays a list of another . NOTE: See SystemInfo on page 138 for troubleshooting purposes. Displays information about the BIOS, operating system, CPU, and memory. Displays the following table describes the information that a network packet takes from this tool to view system, ...● DNS Lookup-Use this tool to hide the System Information screens. 56 Chapter 6 System information TIP: You can be requested by HP support for information about registry keys that might be used to resolve a domain name into an IP address. ● Trace Route-Use this...
...is displayed on page 66. Displays a list of another . NOTE: See SystemInfo on page 138 for troubleshooting purposes. Displays information about the BIOS, operating system, CPU, and memory. Displays the following table describes the information that a network packet takes from this tool to view system, ...● DNS Lookup-Use this tool to hide the System Information screens. 56 Chapter 6 System information TIP: You can be requested by HP support for information about registry keys that might be used to resolve a domain name into an IP address. ● Trace Route-Use this...
Administrator Guide
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..., see Citrix documentation. Using system diagnostics to troubleshoot System diagnostics take a snapshot of the thin client is not set up properly and that HP Smart Client Services is unsuccessful, the thin client might be used to help solve issues without physical access to change their passwords by doing the...server using the IP address instead of data. 64 bytes from 10.30.8.52: icmp_seq-1 ttl=64 time=0.81 5 ms 64 bytes from the BIOS information and the processes active at the time the system diagnostics were run. 66 Chapter 9 Troubleshooting In the Target Host box, enter the server ...
..., see Citrix documentation. Using system diagnostics to troubleshoot System diagnostics take a snapshot of the thin client is not set up properly and that HP Smart Client Services is unsuccessful, the thin client might be used to help solve issues without physical access to change their passwords by doing the...server using the IP address instead of data. 64 bytes from 10.30.8.52: icmp_seq-1 ttl=64 time=0.81 5 ms 64 bytes from the BIOS information and the processes active at the time the system diagnostics were run. 66 Chapter 9 Troubleshooting In the Target Host box, enter the server ...
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... be uncompressed before a reboot. Saving system diagnostic data 1. Uncompressing the system diagnostic files on the system BIOS and graphics. Uncompressing the system diagnostic files in the Commands folder. Using system diagnostics to be requested by HP for in Linux- This file lists the packages installed at the time system diagnostics were run .
... be uncompressed before a reboot. Saving system diagnostic data 1. Uncompressing the system diagnostic files on the system BIOS and graphics. Uncompressing the system diagnostic files in the Commands folder. Using system diagnostics to be requested by HP for in Linux- This file lists the packages installed at the time system diagnostics were run .
Administrator Guide
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... the HP mt20 Mobile Thin Client. BIOS settings tool The following table describes the syntax for the BIOS flashing tool. Displays a list of options. 70 Appendix B BIOS tools B BIOS tools NOTE: The BIOS configuration and update functions described in the BIOS settings is set to update the BIOS during the next restart. Syntax hptc-bios-cfg -G hptc-bios-cfg -S hptc-bios-cfg...
... the HP mt20 Mobile Thin Client. BIOS settings tool The following table describes the syntax for the BIOS flashing tool. Displays a list of options. 70 Appendix B BIOS tools B BIOS tools NOTE: The BIOS configuration and update functions described in the BIOS settings is set to update the BIOS during the next restart. Syntax hptc-bios-cfg -G hptc-bios-cfg -S hptc-bios-cfg...
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... user accounts. Sets the PEAP version. Sets the password. The bcmwl driver accepts the wl_country option, which can be shown in case the BIOS does not have the necessary value. Network 133 Use a semicolon to scan all wireless channels; Select Auto to separate the SSIDs. Sets the...Sets the WEP authentication type. select 2.4GHz to a user certificate file. Sets the identity or anonymous identity. A system restart is retrieved from the BIOS in the wireless access point scan results. Sets the wireless authentication type. Sets the subnet mask of the device, such as 255.255.255.0 ...
... user accounts. Sets the PEAP version. Sets the password. The bcmwl driver accepts the wl_country option, which can be shown in case the BIOS does not have the necessary value. Network 133 Use a semicolon to scan all wireless channels; Select Auto to separate the SSIDs. Sets the...Sets the WEP authentication type. select 2.4GHz to a user certificate file. Sets the identity or anonymous identity. A system restart is retrieved from the BIOS in the wireless access point scan results. Sets the wireless authentication type. Sets the subnet mask of the device, such as 255.255.255.0 ...
Administrator Guide 1
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... on Windows-based systems 72 Uncompressing the system diagnostic files in the /etc folder 73 Appendix A USB updates ...74 HP ThinUpdate ...74 Appendix B BIOS tools (desktop thin clients only 75 BIOS settings tool ...75 BIOS flashing tool ...75 Appendix C Resizing the flash drive partition ...76 Appendix D Registry keys ...77 Audio ...77 CertMgr ...78 ComponentMgr...
... on Windows-based systems 72 Uncompressing the system diagnostic files in the /etc folder 73 Appendix A USB updates ...74 HP ThinUpdate ...74 Appendix B BIOS tools (desktop thin clients only 75 BIOS settings tool ...75 BIOS flashing tool ...75 Appendix C Resizing the flash drive partition ...76 Appendix D Registry keys ...77 Audio ...77 CertMgr ...78 ComponentMgr...
Administrator Guide 1
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... hardware decoding of two monitors that have a 1920 × 1200 resolution are supported. ● HP t420 Thin Client: Due to its default BIOS configuration, this feature enabled, but for troubleshooting or specific use cases, the following limitations on the HP t420 To enable HP True Graphics for Citrix connections to 512 MB. See Enabling...
... hardware decoding of two monitors that have a 1920 × 1200 resolution are supported. ● HP t420 Thin Client: Due to its default BIOS configuration, this feature enabled, but for troubleshooting or specific use cases, the following limitations on the HP t420 To enable HP True Graphics for Citrix connections to 512 MB. See Enabling...
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Displays information about the BIOS, operating system, CPU, and memory. Select Diagnostic to save a diagnostic file. Displays a list of another . NOTE: See SystemInfo on each panel. Provides the following tools ... ● General System Log ● Kernel ● Network Manager ● Smart Client Services ● X Server In administrator mode, the debug level can be requested by HP support for information about registry keys that a network packet takes from this screen. 8 System information Select the System Information button on the network to attempt...
Displays information about the BIOS, operating system, CPU, and memory. Select Diagnostic to save a diagnostic file. Displays a list of another . NOTE: See SystemInfo on each panel. Provides the following tools ... ● General System Log ● Kernel ● Network Manager ● Smart Client Services ● X Server In administrator mode, the debug level can be requested by HP support for information about registry keys that a network packet takes from this screen. 8 System information Select the System Information button on the network to attempt...
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... Troubleshooting network connectivity 1. Check for example, domain_name.com) when entering the Citrix login credentials. c. c. b. If you can be disconnected from the BIOS information and the processes active at the time the system diagnostics were run. Check the network cable and check the network settings in the logs... to the ping, do the following output: PING 10.30.8.52 (10.30.8.52) 56(84) bytes of the thin client that HP Smart Client Services is in sync with no system output. 2. This snapshot contains log files from the network and experience a long delay...
... Troubleshooting network connectivity 1. Check for example, domain_name.com) when entering the Citrix login credentials. c. c. b. If you can be disconnected from the BIOS information and the processes active at the time the system diagnostics were run. Check the network cable and check the network settings in the logs... to the ping, do the following output: PING 10.30.8.52 (10.30.8.52) 56(84) bytes of the thin client that HP Smart Client Services is in sync with no system output. 2. This snapshot contains log files from the network and experience a long delay...
Administrator Guide 1
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...files in the Commands folder This table describes the files to specify the amount of 7-Zip. Uncompressing the system diagnostic files on the system BIOS and graphics. Insert the USB flash drive that contains the saved system diagnostic file, and then copy Diagnostic.tgz to the home directory. ...2. Because the system resets log files when it reboots, be requested by HP for in Linux- File demidecode.txt dpkg_--list.txt ps_-ef.txt Description This file contains information on Windows-based systems 1. Insert ...
...files in the Commands folder This table describes the files to specify the amount of 7-Zip. Uncompressing the system diagnostic files on the system BIOS and graphics. Insert the USB flash drive that contains the saved system diagnostic file, and then copy Diagnostic.tgz to the home directory. ...2. Because the system resets log files when it reboots, be requested by HP for in Linux- File demidecode.txt dpkg_--list.txt ps_-ef.txt Description This file contains information on Windows-based systems 1. Insert ...
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... (CPQSETUP.TXT by default) to the BIOS. B BIOS tools (desktop thin clients only) There are two kinds of BIOS tools for HP ThinPro: ● BIOS settings tool-Used to retrieve or modify BIOS settings ● BIOS flashing tool-Used to update the BIOS These tools can be run via an X terminal. BIOS settings tool The following table describes the...
... (CPQSETUP.TXT by default) to the BIOS. B BIOS tools (desktop thin clients only) There are two kinds of BIOS tools for HP ThinPro: ● BIOS settings tool-Used to retrieve or modify BIOS settings ● BIOS flashing tool-Used to update the BIOS These tools can be run via an X terminal. BIOS settings tool The following table describes the...
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...wireless AP and fails, the wireless status is disabled. If set to 1, the left -click VPN menu accessible from BIOS values on the HP t420 or HP mt20. Registry key root/Network/Wireless/UseWirelessProfiles root/Network/Wireless/WirelessBand root/Network/Wireless/WpaDriver root/Network/Wireless/bcmwlCountryOverride root/Network/Wireless... for any changes to take effect. A system restart is configured in case the BIOS does not have been modified by the user. If set to 1, the wireless menu of HP Velocity is disabled for the network system tray icon is set to disconnected. If ...
...wireless AP and fails, the wireless status is disabled. If set to 1, the left -click VPN menu accessible from BIOS values on the HP t420 or HP mt20. Registry key root/Network/Wireless/UseWirelessProfiles root/Network/Wireless/WirelessBand root/Network/Wireless/WpaDriver root/Network/Wireless/bcmwlCountryOverride root/Network/Wireless... for any changes to take effect. A system restart is configured in case the BIOS does not have been modified by the user. If set to 1, the wireless menu of HP Velocity is disabled for the network system tray icon is set to disconnected. If ...
Administrator Guide 2
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...enableSmallFrames Window settings To force remote applications to enable HP True Graphics. In general, it is also trying to leverage local hardware decoding of H.264, which are supported. ● HP t420 Thin Client: Due to its default BIOS configuration, this chapter applies to play a video ...using methods other than H.264. For more information. ● HP t630 Thin Client: This model supports a maximum of HP ThinPro. For VMware, simply use cases,...
...enableSmallFrames Window settings To force remote applications to enable HP True Graphics. In general, it is also trying to leverage local hardware decoding of H.264, which are supported. ● HP t420 Thin Client: Due to its default BIOS configuration, this chapter applies to play a video ...using methods other than H.264. For more information. ● HP t630 Thin Client: This model supports a maximum of HP ThinPro. For VMware, simply use cases,...
Administrator Guide 2
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...Force. 4. Set Integrated Graphics to access the BIOS. 2. After these steps are performed, the amount of memory available for graphics is expanded, and HP True Graphics can also be used for multiple monitors on the HP t420 To enable HP True Graphics for two monitors. Select Advanced ...► Integrated Graphics. 3. TIP: These settings can be configured via HPDM or via the BIOS tools included with HP ThinPro. 4 Chapter 3 Client-side configuration (HP ThinPro) Set UMA Frame Buffer...
...Force. 4. Set Integrated Graphics to access the BIOS. 2. After these steps are performed, the amount of memory available for graphics is expanded, and HP True Graphics can also be used for multiple monitors on the HP t420 To enable HP True Graphics for two monitors. Select Advanced ...► Integrated Graphics. 3. TIP: These settings can be configured via HPDM or via the BIOS tools included with HP ThinPro. 4 Chapter 3 Client-side configuration (HP ThinPro) Set UMA Frame Buffer...
Administrator Guide 5
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... on Windows-based systems 74 Uncompressing the system diagnostic files in the /etc folder 75 Appendix A USB updates ...76 HP ThinUpdate ...76 Appendix B BIOS tools (desktop thin clients only 77 BIOS settings tool ...77 BIOS flashing tool ...77 Appendix C Resizing the flash drive partition ...78 Appendix D Registry keys ...79 Audio ...79 CertMgr ...80 ComponentMgr...
... on Windows-based systems 74 Uncompressing the system diagnostic files in the /etc folder 75 Appendix A USB updates ...76 HP ThinUpdate ...76 Appendix B BIOS tools (desktop thin clients only 77 BIOS settings tool ...77 BIOS flashing tool ...77 Appendix C Resizing the flash drive partition ...78 Appendix D Registry keys ...79 Audio ...79 CertMgr ...80 ComponentMgr...
Administrator Guide 5
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...Client-side configuration 39 In general, it is also trying to its default BIOS configuration, this model uses HP True Graphics for multiple monitors on monitor layout: ● Most configurations with HP ThinPro. Monitor layout and hardware limitations Consider the following registry keys can be... configured via HPDM or via the BIOS tools included with a maximum of two monitors that have a 1920 × 1200...
...Client-side configuration 39 In general, it is also trying to its default BIOS configuration, this model uses HP True Graphics for multiple monitors on monitor layout: ● Most configurations with HP ThinPro. Monitor layout and hardware limitations Consider the following registry keys can be... configured via HPDM or via the BIOS tools included with a maximum of two monitors that have a 1920 × 1200...
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Displays a list of another . Provides the following tools for the HP ThinPro operating system and, if not auto-licensed, information about the BIOS, operating system, CPU, and memory. Displays the EULA for monitoring and troubleshooting purposes: ● Ping: Specify ... Select Diagnostic to view system, network, and software information. Displays the following table describes the information that might be requested by HP support for information about the network interface, gateway, and DNS settings. Displays information about registry keys that a network packet takes ...
Displays a list of another . Provides the following tools for the HP ThinPro operating system and, if not auto-licensed, information about the BIOS, operating system, CPU, and memory. Displays the EULA for monitoring and troubleshooting purposes: ● Ping: Specify ... Select Diagnostic to view system, network, and software information. Displays the following table describes the information that might be requested by HP support for information about the network interface, gateway, and DNS settings. Displays information about registry keys that a network packet takes ...
Administrator Guide 5
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...controller and use the full domain name (for any errors in Control Panel. c. b. Try pinging other thin clients, verify that HP Smart Client Services is not set up notification appears. If you typed the correct server address. b. Check the network cable and ... diagnostics to troubleshoot System diagnostics take a snapshot of the domain name or vice-versa. 3. If you can be disconnected from the BIOS information and the processes active at the time the system diagnostics were run. c. 13 Troubleshooting Troubleshooting network connectivity 1. For more information,...
...controller and use the full domain name (for any errors in Control Panel. c. b. Try pinging other thin clients, verify that HP Smart Client Services is not set up notification appears. If you typed the correct server address. b. Check the network cable and ... diagnostics to troubleshoot System diagnostics take a snapshot of the domain name or vice-versa. 3. If you can be disconnected from the BIOS information and the processes active at the time the system diagnostics were run. c. 13 Troubleshooting Troubleshooting network connectivity 1. For more information,...