Administrator Guide
Page 15
... 49). To download HP Smart Client Services, go /hpdm. ● HP Smart Client Services can use with a variety of operating systems, including a mixture of HP ThinPro-based and Windows®-based thin clients. If specific network settings are required, select the Network Settings button to open Network Manager (see HP Smart Client Services on the Software Update page to update the image. 4. After you close the setup program, if no connections are two different remote management services that you...
... 49). To download HP Smart Client Services, go /hpdm. ● HP Smart Client Services can use with a variety of operating systems, including a mixture of HP ThinPro-based and Windows®-based thin clients. If specific network settings are required, select the Network Settings button to open Network Manager (see HP Smart Client Services on the Software Update page to update the image. 4. After you close the setup program, if no connections are two different remote management services that you...
Administrator Guide
Page 33
... simplified management, HP recommends that you enable or disable RemoteFX on the local thin client. The RDP client negotiates with graphics card support might only support certain resolutions and counts of X11 output from a session. To disable RemoteFX, set the following registry key to replace the graphics component of the server GPU to encode the screen contents via the RemoteFX codec and send screen updates to this option...
... simplified management, HP recommends that you enable or disable RemoteFX on the local thin client. The RDP client negotiates with graphics card support might only support certain resolutions and counts of X11 output from a session. To disable RemoteFX, set the following registry key to replace the graphics component of the server GPU to encode the screen contents via the RemoteFX codec and send screen updates to this option...
Administrator Guide
Page 42
... performance of the supported protocols. 2. However, the RDP protocol provides more options for more information on slower connections. 30 Chapter 4 Connection types As long as a smart card device in to the VMware Horizon View Manager server. HP does not recommend the use of server credentials. 2. With USBR, the webcam might work better on smart card driver installation. A large amount network bandwidth is enabled in to stream audio data over...
... performance of the supported protocols. 2. However, the RDP protocol provides more options for more information on slower connections. 30 Chapter 4 Connection types As long as a smart card device in to the VMware Horizon View Manager server. HP does not recommend the use of server credentials. 2. With USBR, the webcam might work better on smart card driver installation. A large amount network bandwidth is enabled in to stream audio data over...
Administrator Guide
Page 59
... Administrator Guide for more information, see HP Smart Client Services on the Desktop page. Use the Taskbar page to install updates via USB. NOTE: This tool does not enable authentication against the Active Directory database. Lets you configure the Automatic Update server manually. NOTE: When switching from a USB flash drive. Lets you configure the HP Device Manager (HPDM) Agent. Management 47 Enable right-click menu Disable this option to Smart Zero, if you have configured multiple connections, you add...
... Administrator Guide for more information, see HP Smart Client Services on the Desktop page. Use the Taskbar page to install updates via USB. NOTE: This tool does not enable authentication against the Active Directory database. Lets you configure the Automatic Update server manually. NOTE: When switching from a USB flash drive. Lets you configure the HP Device Manager (HPDM) Agent. Management 47 Enable right-click menu Disable this option to Smart Zero, if you have configured multiple connections, you add...
Administrator Guide
Page 66
... the server information first, and then use the certificate for connection verification. DHCP options To open the SCEP Manager: ▲ Select Advanced > SCEP Manager in Adding certificates to manually install a certificate from a CA. SCEP Manager To open the DHCP Option Manager: ▲ Select Advanced > DHCP Options in the Requested column. 54 Chapter 5 Control Panel The other information is configured properly. To change a DHCP code: ▲ Double-click the DHCP code and type a new number...
... the server information first, and then use the certificate for connection verification. DHCP options To open the SCEP Manager: ▲ Select Advanced > SCEP Manager in Adding certificates to manually install a certificate from a CA. SCEP Manager To open the DHCP Option Manager: ▲ Select Advanced > DHCP Options in the Requested column. 54 Chapter 5 Control Panel The other information is configured properly. To change a DHCP code: ▲ Double-click the DHCP code and type a new number...
Administrator Guide
Page 71
... the server. Connect the thin client and verify that uses the specified MAC address to the thin client. On the server desktop, select Start > Administrative Tools > DHCP. 2. In the left pane of the DHCP screen, select the domain where the thin clients are working, run Profile Editor and make some changes. In the Option Type box, configure the options as the update server. DHCP tagging is on HP...
... the server. Connect the thin client and verify that uses the specified MAC address to the thin client. On the server desktop, select Start > Administrative Tools > DHCP. 2. In the left pane of the DHCP screen, select the domain where the thin clients are working, run Profile Editor and make some changes. In the Option Type box, configure the options as the update server. DHCP tagging is on HP...
Administrator Guide
Page 101
... end user has permission to 0, the dialogs wait indefinitely for this type using Connection Manager. If set to 1, the Multimedia Redirection plugin is enabled, causing supported codecs played through Windows Media Player to be ignored. root/ConnectionType/freerdp/general/ rdWebFeedUrlPattern Sets the pattern used to mac, the MAC address of the first available network adapter is sent instead of seconds before timing out any error...
... end user has permission to 0, the dialogs wait indefinitely for this type using Connection Manager. If set to 1, the Multimedia Redirection plugin is enabled, causing supported codecs played through Windows Media Player to be ignored. root/ConnectionType/freerdp/general/ rdWebFeedUrlPattern Sets the pattern used to mac, the MAC address of the first available network adapter is sent instead of seconds before timing out any error...
Administrator Guide
Page 130
... file setting MouseSendsControlV. If set to Server online status, both the local network link status and server connectivity are redirected as configured in USB Manager. root/ConnectionType/xen/general/leftMonitor Sets the screen area of the right monitor to 0, serial port mapping is disabled. If set to show the virtual desktop. This setting directly maps to the Citrix .ini file setting KeyPassthroughEscapeChar. This password will be saved to use if a manual proxy setting...
... file setting MouseSendsControlV. If set to Server online status, both the local network link status and server connectivity are redirected as configured in USB Manager. root/ConnectionType/xen/general/leftMonitor Sets the screen area of the right monitor to 0, serial port mapping is disabled. If set to show the virtual desktop. This setting directly maps to the Citrix .ini file setting KeyPassthroughEscapeChar. This password will be saved to use if a manual proxy setting...
Administrator Guide
Page 165
... saving 63 Component Manager 48 connections advanced settings 8 configuration 8 hiding 43 Control Panel AD/DDNS Manager 47 Background Manager 42 Client Aggregation 39 Component Manager 48 Customization Center 43 Date and Time 42 DHCP Option Manager 54 Display Preferences 41 Easy Update 48 Factory Reset 48 Keyboard Shortcuts 53 Language 42 Mouse 38 Network 43 overview 38 Power Manager 42 SCEP Manager 53 SCIM Input Method Setup 38 Security 43 Serial Manager 53 Snapshots 48 Snipping...
... saving 63 Component Manager 48 connections advanced settings 8 configuration 8 hiding 43 Control Panel AD/DDNS Manager 47 Background Manager 42 Client Aggregation 39 Component Manager 48 Customization Center 43 Date and Time 42 DHCP Option Manager 54 Display Preferences 41 Easy Update 48 Factory Reset 48 Keyboard Shortcuts 53 Language 42 Mouse 38 Network 43 overview 38 Power Manager 42 SCEP Manager 53 SCIM Input Method Setup 38 Security 43 Serial Manager 53 Snapshots 48 Snipping...
Administrator Guide 1
Page 159
... cases where all thin clients update at system startup. auto-update Registry key Description root/auto-update/DNSAliasDir Sets the default root directory for Automatic Update are disabled. root/auto-update/ServerURL Sets the IP address or domain name of the first scheduled update scan period in the UI and the user can interact with it . root/auto-update/ScheduledScan/StartTime Sets the start time of the update server used...
... cases where all thin clients update at system startup. auto-update Registry key Description root/auto-update/DNSAliasDir Sets the default root directory for Automatic Update are disabled. root/auto-update/ServerURL Sets the IP address or domain name of the first scheduled update scan period in the UI and the user can interact with it . root/auto-update/ScheduledScan/StartTime Sets the start time of the update server used...
Administrator Guide 1
Page 176
See HP ThinState Touch Screen 41 utilities, hiding 46 VNC Shadow 58 Wireless Statistics 53 X Terminal 59 custom connections 34 D date and time settings 45 device redirection RDP 20 VMware Horizon View 27 DHCP options 60 display preferences 44 display profiles 44 F factory reset 52 finding more information 1 G getting started 1 GUI Connection Manager (ThinPro only) 6 desktop 4 overview 4 taskbar 5 H HP Device Manager. See Profile Editor supported operating systems 62 See also remote management service HP TeemTalk. See...
See HP ThinState Touch Screen 41 utilities, hiding 46 VNC Shadow 58 Wireless Statistics 53 X Terminal 59 custom connections 34 D date and time settings 45 device redirection RDP 20 VMware Horizon View 27 DHCP options 60 display preferences 44 display profiles 44 F factory reset 52 finding more information 1 G getting started 1 GUI Connection Manager (ThinPro only) 6 desktop 4 overview 4 taskbar 5 H HP Device Manager. See Profile Editor supported operating systems 62 See also remote management service HP TeemTalk. See...
Maintenance and Service Guide
Page 89
... server: - If network LEDs still do not reboot the system. An unknown USB peripheral may be connected and disconnected to a running platform as long as you know the power supply is good, then re-image the unit. 5. If the monitor does not display video, replace the thin client unit. Verify that the network is not down. Verify that the network is operating and the network cable is working . A newly connected unknown USB...
... server: - If network LEDs still do not reboot the system. An unknown USB peripheral may be connected and disconnected to a running platform as long as you know the power supply is good, then re-image the unit. 5. If the monitor does not display video, replace the thin client unit. Verify that the network is not down. Verify that the network is operating and the network cable is working . A newly connected unknown USB...
Maintenance and Service Guide
Page 97
... the other to Hard Drive Utilities under the Utilities menu. NOTE: If you clear data using a third party utility designed to the Utilities menu. Select the Main menu, and then select Reset BIOS Security to proceed. d. NOTE: If you want to clear, and then follow the on-screen instructions to restore the nonvolatile memory that does not store personal data is displayed at least 24 hours. 2. Reboot the system. Select...
... the other to Hard Drive Utilities under the Utilities menu. NOTE: If you clear data using a third party utility designed to the Utilities menu. Select the Main menu, and then select Reset BIOS Security to proceed. d. NOTE: If you want to clear, and then follow the on-screen instructions to restore the nonvolatile memory that does not store personal data is displayed at least 24 hours. 2. Reboot the system. Select...
Maintenance and Service Guide
Page 98
... Utilities menu. i. Complete one hard drive has an Automatic DriveLock password. or - ● Clear the contents of the drive by using the following BIOS Setup Secure Erase command option steps: IMPORTANT: If you clear data using Secure Erase, it cannot be recovered. 88 Chapter 13 Statement of the drive by using the following Disk Sanitizer command steps: IMPORTANT: If you clear data using Disk Sanitizer, it cannot be recovered. Turn...
... Utilities menu. i. Complete one hard drive has an Automatic DriveLock password. or - ● Clear the contents of the drive by using the following BIOS Setup Secure Erase command option steps: IMPORTANT: If you clear data using Secure Erase, it cannot be recovered. 88 Chapter 13 Statement of the drive by using the following Disk Sanitizer command steps: IMPORTANT: If you clear data using Disk Sanitizer, it cannot be recovered. Turn...
Maintenance and Service Guide
Page 107
... description 2 ports external monitor 4 HDMI 4 product description 1 USB Type-C charging 4 power and IDE flash activity LEDs 73 power button board removal 42 spare part number 15, 42 power button, identifying 9 power cable removal 66 spare part number 15, 66 power connector, identifying 4 power cord set requirements 93 spare part numbers 19, 20 power lights 8 power requirements, product description 2 power-on diagnostic tests 74 power-on sequence 74 processor product description 1 product description audio 1 display panel 1 Ethernet 1 external media cards 1 graphics 1 keyboard 2 memory module...
... description 2 ports external monitor 4 HDMI 4 product description 1 USB Type-C charging 4 power and IDE flash activity LEDs 73 power button board removal 42 spare part number 15, 42 power button, identifying 9 power cable removal 66 spare part number 15, 66 power connector, identifying 4 power cord set requirements 93 spare part numbers 19, 20 power lights 8 power requirements, product description 2 power-on diagnostic tests 74 power-on sequence 74 processor product description 1 product description audio 1 display panel 1 Ethernet 1 external media cards 1 graphics 1 keyboard 2 memory module...
Administrator Guide 8
Page 32
... screen updates to this option enabled, a two-dimensional graph of performance. Advanced NOTE: See Advanced connection settings on the local thin client. The administrator or user does not have to enable it was maximized on content type, CPU and network bandwidth availability, and rendering speed. RDP multi-monitor sessions True multi-monitor support does not require special configuration. NOTE: Remote Desktop Virtualization Host (RDVH) sessions with any settings to change...
... screen updates to this option enabled, a two-dimensional graph of performance. Advanced NOTE: See Advanced connection settings on the local thin client. The administrator or user does not have to enable it was maximized on content type, CPU and network bandwidth availability, and rendering speed. RDP multi-monitor sessions True multi-monitor support does not require special configuration. NOTE: Remote Desktop Virtualization Host (RDVH) sessions with any settings to change...
Administrator Guide 8
Page 69
... thin client that informs the remote user when someone is attempting to connect using VNC. If enabled, the VNC connection will be refused by the primary keyboard and the secondary keyboard. Lets you configure touch screen options. Lets you create, modify, and delete keyboard shortcuts. Makes a password required when accessing the thin client using VNC. If enabled, a Stop Shadowing button shows in default Re-set the password. Enables a notification dialog on the...
... thin client that informs the remote user when someone is attempting to connect using VNC. If enabled, the VNC connection will be refused by the primary keyboard and the secondary keyboard. Lets you configure touch screen options. Lets you create, modify, and delete keyboard shortcuts. Makes a password required when accessing the thin client using VNC. If enabled, a Stop Shadowing button shows in default Re-set the password. Enables a notification dialog on the...
User Guide
Page 55
... adapter provided with an approved AC adapter or an optional docking device or expansion product. Factory-sealed battery The battery[ies] in general household waste. Resolving a low battery level Resolving a low battery level when external power is available Connect one of the following conditions: ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc...
... adapter provided with an approved AC adapter or an optional docking device or expansion product. Factory-sealed battery The battery[ies] in general household waste. Resolving a low battery level Resolving a low battery level when external power is available Connect one of the following conditions: ● When charging or calibrating a battery ● When installing or updating system software ● When updating the system BIOS ● When writing information to a disc...
User Guide
Page 75
... switching screen image 20 using 20 hot keys, identifying 18, 19 HP Fast Charge 44 HP PC Hardware Diagnostics (UEFI) using 60 HP resources 2 I initiating Sleep 42 input power 62 integrated webcam light, identifying 9, 10 internal microphones, identifying 9, 10 J jacks audio-out (headphone)/audio-in (microphone) combo 5, 8 network 5, 6 RJ-45 (network) 5, 6 F factory-sealed battery 45 firewall software 50 fn key, identifying 18, 19 four-finger tap TouchPad gesture 33 G GPS 29 H HDMI port connecting 38 K keyboard and optional mouse using...
... switching screen image 20 using 20 hot keys, identifying 18, 19 HP Fast Charge 44 HP PC Hardware Diagnostics (UEFI) using 60 HP resources 2 I initiating Sleep 42 input power 62 integrated webcam light, identifying 9, 10 internal microphones, identifying 9, 10 J jacks audio-out (headphone)/audio-in (microphone) combo 5, 8 network 5, 6 RJ-45 (network) 5, 6 F factory-sealed battery 45 firewall software 50 fn key, identifying 18, 19 four-finger tap TouchPad gesture 33 G GPS 29 H HDMI port connecting 38 K keyboard and optional mouse using...
User Guide
Page 76
... M maintenance updating programs and drivers 52 managing power 42 memory card reader, identifying 5, 8 microphone mute key, identifying 20 microphone mute light, identifying 13, 14 Miracast 41 N network jack, identifying 5, 6 Num lk light 13, 14 O one-finger slide touch screen gesture 33 operating environment 62 P passwords administrator 48 BIOS administrator 48 user 48 pointing stick 11 ports Dual-Mode DisplayPort 5 external monitor 6, 7, 37 HDMI 6, 38 Miracast 41 USB 2.0 charging 8 USB 3.0 charging (powered) 7 USB Type-C 36 USB Type-C charging 6 USB Type-C SuperSpeed 5 VGA 37 power battery...
... M maintenance updating programs and drivers 52 managing power 42 memory card reader, identifying 5, 8 microphone mute key, identifying 20 microphone mute light, identifying 13, 14 Miracast 41 N network jack, identifying 5, 6 Num lk light 13, 14 O one-finger slide touch screen gesture 33 operating environment 62 P passwords administrator 48 BIOS administrator 48 user 48 pointing stick 11 ports Dual-Mode DisplayPort 5 external monitor 6, 7, 37 HDMI 6, 38 Miracast 41 USB 2.0 charging 8 USB 3.0 charging (powered) 7 USB Type-C 36 USB Type-C charging 6 USB Type-C SuperSpeed 5 VGA 37 power battery...