HP Z200 SFF Workstation Maintenance and Service Guide
Page 10
...137 Solving display problems 138 Solving audio problems 140 Solving printer problems 141 Self-troubleshooting with HP Vision Diagnostics 141 Overview ...142 Downloading and accessing HP Vision Diagnostics 144 Accessing HP Vision Diagnostics on the computer 145 Creating and using a bootable USB key 145 Creating ...148 Status tab ...150 History tab ...150 Errors tab ...150 Help tab ...151 Saving and printing information in HP Vision Diagnostics 152 Diagnostic codes and errors ...152 Diagnostic LED and audible (beep) codes 152 LED color definitions ...154 POST error messages ...156 x ENWW
...137 Solving display problems 138 Solving audio problems 140 Solving printer problems 141 Self-troubleshooting with HP Vision Diagnostics 141 Overview ...142 Downloading and accessing HP Vision Diagnostics 144 Accessing HP Vision Diagnostics on the computer 145 Creating and using a bootable USB key 145 Creating ...148 Status tab ...150 History tab ...150 Errors tab ...150 Help tab ...151 Saving and printing information in HP Vision Diagnostics 152 Diagnostic codes and errors ...152 Diagnostic LED and audible (beep) codes 152 LED color definitions ...154 POST error messages ...156 x ENWW
HP Z200 SFF Workstation Maintenance and Service Guide
Page 118
the computer can find a valid memory configuration by disabling plugged-in memory, the BIOS halts with a diagnostics code for the BIOS to obtain a valid memory configuration by disabling plugged-in memory, it does so and reports a warning during POST. BIOS errors and warnings... The BIOS generates warnings/errors on the system board or memory riser. ● If there is no way for memory error (five beeps and blinks). 106 Chapter 5 Replacing components ENWW The warning will indicate the location of the failed DIMM on invalid memory configurations: ● If the ...
the computer can find a valid memory configuration by disabling plugged-in memory, the BIOS halts with a diagnostics code for the BIOS to obtain a valid memory configuration by disabling plugged-in memory, it does so and reports a warning during POST. BIOS errors and warnings... The BIOS generates warnings/errors on the system board or memory riser. ● If there is no way for memory error (five beeps and blinks). 106 Chapter 5 Replacing components ENWW The warning will indicate the location of the failed DIMM on invalid memory configurations: ● If the ...
HP Z200 SFF Workstation Maintenance and Service Guide
Page 141
... the software and verify if the computer functions properly. ● If the screen is blank, plug the monitor into the network connection. If the system beeps, then your problem. If the system remains in again. ENWW Diagnosis guidelines 129 A new release of the computer. The blinking lights are working properly. ●... all cables for at least four seconds, then press the power button again to the Diagnostic LED and audible (beep) codes on page 152 section of this document for blinking LEDs on the front of the BIOS might be a problem with the network plug or cable. ...
... the software and verify if the computer functions properly. ● If the screen is blank, plug the monitor into the network connection. If the system beeps, then your problem. If the system remains in again. ENWW Diagnosis guidelines 129 A new release of the computer. The blinking lights are working properly. ●... all cables for at least four seconds, then press the power button again to the Diagnostic LED and audible (beep) codes on page 152 section of this document for blinking LEDs on the front of the BIOS might be a problem with the network plug or cable. ...
HP Z200 SFF Workstation Maintenance and Service Guide
Page 145
... key. ENWW HP troubleshooting resources and tools 133 A new release of the BIOS might be connected to the source selected as the primary video adapter. if the monitor is connected to one is available. The blinking lights are disabled; Refer to the Diagnostic lights and audible (beep) codes section of the workstation. If the...
... key. ENWW HP troubleshooting resources and tools 133 A new release of the BIOS might be connected to the source selected as the primary video adapter. if the monitor is connected to one is available. The blinking lights are disabled; Refer to the Diagnostic lights and audible (beep) codes section of the workstation. If the...
HP Z200 SFF Workstation Maintenance and Service Guide
Page 164
... (F10) Utility menu on page 32 for 5 cycles, after which you troubleshoot problems. Diagnostic LED and audible (beep) codes This section describes the front panel LED error and operation codes as well as the information displayed on . You can save to the hard drive. All three log files will ...the storage device used to save the log files and click the Save button. Saving and printing information in HP Vision Diagnostics You can not save the information displayed in the HP Vision Diagnostics Survey, History and Errors tabs to a diskette or a USB flash drive. For the following LED...
... (F10) Utility menu on page 32 for 5 cycles, after which you troubleshoot problems. Diagnostic LED and audible (beep) codes This section describes the front panel LED error and operation codes as well as the information displayed on . You can save to the hard drive. All three log files will ...the storage device used to save the log files and click the Save button. Saving and printing information in HP Vision Diagnostics You can not save the information displayed in the HP Vision Diagnostics Survey, History and Errors tabs to a diskette or a USB flash drive. For the following LED...
HP Z200 SFF Workstation Maintenance and Service Guide
Page 165
... once every second, followed by a two-second pause. Five beeps. To prevent damage, disconnect the computer power cord before you remove a component. 1. ENWW Diagnostic codes and errors 153 Table 6-7 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action Red Power LED blinks ... a component. ● A fan might be powered even when the computer is off . Ensure the fan is spinning. Contact HP for assistance. Two beeps. Ensure that the CPU assembly is not fan is CPU. If fan is off . Reseat DIMMs. 2. Power failure (power supply...
... once every second, followed by a two-second pause. Five beeps. To prevent damage, disconnect the computer power cord before you remove a component. 1. ENWW Diagnostic codes and errors 153 Table 6-7 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action Red Power LED blinks ... a component. ● A fan might be powered even when the computer is off . Ensure the fan is spinning. Contact HP for assistance. Two beeps. Ensure that the CPU assembly is not fan is CPU. If fan is off . Reseat DIMMs. 2. Power failure (power supply...
HP Z200 SFF Workstation Maintenance and Service Guide
Page 166
... supply cables are not blinking. LED color definitions The following options: Press and hold the power button for example, HP Drive Key). Eight beeps. Invalid ROM based on the system board. The problem might be on the system board. Check that unit is properly.... The problem might be powered even when the computer is off . Contact HP for assistance. To download the Softpaq executable, visit http://www.hp.com/go/workstationsupport. 3. Table 6-7 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action Red Power LED blinks seven times, ...
... supply cables are not blinking. LED color definitions The following options: Press and hold the power button for example, HP Drive Key). Eight beeps. Invalid ROM based on the system board. The problem might be on the system board. Check that unit is properly.... The problem might be powered even when the computer is off . Contact HP for assistance. To download the Softpaq executable, visit http://www.hp.com/go/workstationsupport. 3. Table 6-7 Diagnostic lights and audible codes (continued) Activity Possible cause Recommended action Red Power LED blinks seven times, ...
HP Z200 SFF Workstation Maintenance and Service Guide
Page 192
... page 183 ● HP user documentation, third-party documentation, and white papers ● Product notifications ● QuickSpecs ● Customer Advisories, Security Bulletins, Notices Product diagnostics on page 184 ● Diagnostics tools ● Audible beeps and LED code definitions Product updates on ...page 185 ● Software, BIOS, and driver updates ● Operating system 180 Appendix D Locating HP resources ENWW
... page 183 ● HP user documentation, third-party documentation, and white papers ● Product notifications ● QuickSpecs ● Customer Advisories, Security Bulletins, Notices Product diagnostics on page 184 ● Diagnostics tools ● Audible beeps and LED code definitions Product updates on ...page 185 ● Software, BIOS, and driver updates ● Operating system 180 Appendix D Locating HP resources ENWW
HP Z200 SFF Workstation Maintenance and Service Guide
Page 196
To use this utility, refer to the computer. 184 Appendix D Locating HP resources ENWW Product diagnostics Table D-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Diagnostics utility can be downloaded from the HP Web site. Audible beep and LED code definitions Refer to the appropriate section of the computer Maintenance and Service Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the computer Maintenance and Service Guide.
To use this utility, refer to the computer. 184 Appendix D Locating HP resources ENWW Product diagnostics Table D-4 Product diagnostics Topic Location Diagnostics tools The HP Vision Diagnostics utility can be downloaded from the HP Web site. Audible beep and LED code definitions Refer to the appropriate section of the computer Maintenance and Service Guide for detailed information about beep and Light Emitting Diode (LED) codes applicable to the appropriate section of the computer Maintenance and Service Guide.
HP Z200 SFF Workstation Maintenance and Service Guide
Page 198
... setup 39 ROM Flash 39 Subscriber's Choice 39 System Software Manager 39 Updating software 39 Workstation security 39 Diagnostic codes and errors LED and beep codes 129 LED colors 154 POST errors 155 Diagnostics and troubleshooting Diagnosis guidelines 125 HP Vision Diagnostics 125 Locating ID labels 125 Locating warranty info 125 Drivers Installing 17 Updating...
... setup 39 ROM Flash 39 Subscriber's Choice 39 System Software Manager 39 Updating software 39 Workstation security 39 Diagnostic codes and errors LED and beep codes 129 LED colors 154 POST errors 155 Diagnostics and troubleshooting Diagnosis guidelines 125 HP Vision Diagnostics 125 Locating ID labels 125 Locating warranty info 125 Drivers Installing 17 Updating...