HP Worldwide Limited Warranty and Technical Support (3/3/3) (U.S. only)
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... on travel constraints and distance from HP, including initial setup support, is required to you must prepay any product you ship, and you purchased. However, some cases maps, of the nearest HP Support location or HP authorized service provider, refer to software usage problems. ■ Obtaining HP Care Pack information or updates for software supplied or purchased with product specifications and supported configurations Service Upgrades HP has a range of loss during...
... on travel constraints and distance from HP, including initial setup support, is required to you must prepay any product you ship, and you purchased. However, some cases maps, of the nearest HP Support location or HP authorized service provider, refer to software usage problems. ■ Obtaining HP Care Pack information or updates for software supplied or purchased with product specifications and supported configurations Service Upgrades HP has a range of loss during...
HP Worldwide Limited Warranty and Technical Support (Australia)
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... refer to software usage problems. ■ Obtaining HP Care Pack information or updates for software supplied or purchased with product specifications and supported configurations Service Upgrades HP has a range of additional support and service coverage for insuring any shipping charges, taxes, or duties associated with local business practices. To get an overview of the full support offering, please go /lookuptool/. Any exceptions to repair a defect, the...
... refer to software usage problems. ■ Obtaining HP Care Pack information or updates for software supplied or purchased with product specifications and supported configurations Service Upgrades HP has a range of additional support and service coverage for insuring any shipping charges, taxes, or duties associated with local business practices. To get an overview of the full support offering, please go /lookuptool/. Any exceptions to repair a defect, the...
HP Worldwide Limited Warranty and Technical Support (1/1/1) (Canada only)
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.... Technical support for software supplied or purchased with : ■ Generating or diagnosing user generated programs or source codes. ■ Installation of non-HP software. ■ System optimization, customization, and network configuration. HP-WW-Limited-Warranty-2007.book Page 6 Monday, June 25, 2007 3:37 PM ■ By the use of all facilities, information, and systems determined necessary by third parties ("Freeware" and "Open Source" software), including operating...
.... Technical support for software supplied or purchased with : ■ Generating or diagnosing user generated programs or source codes. ■ Installation of non-HP software. ■ System optimization, customization, and network configuration. HP-WW-Limited-Warranty-2007.book Page 6 Monday, June 25, 2007 3:37 PM ■ By the use of all facilities, information, and systems determined necessary by third parties ("Freeware" and "Open Source" software), including operating...
HP Worldwide Limited Warranty and Technical Support (generic) (APJ region only)
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... following information available: ■ Product serial number, model name, and product model number ■ Applicable error messages ■ Add-on options ■ Operating system ■ Third-party hardware or software ■ Detailed questions How to software usage problems. ■ Obtaining HP Care Pack information or updates for ninety (90) days from date of non-HP software. ■ System optimization, customization, and network configuration. For support contact information, please refer to...
... following information available: ■ Product serial number, model name, and product model number ■ Applicable error messages ■ Add-on options ■ Operating system ■ Third-party hardware or software ■ Detailed questions How to software usage problems. ■ Obtaining HP Care Pack information or updates for ninety (90) days from date of non-HP software. ■ System optimization, customization, and network configuration. For support contact information, please refer to...
HP Z200 SFF Workstation Maintenance and Service Guide
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HP Z200 Small Form Factor Workstation Maintenance and Service Guide
HP Z200 Small Form Factor Workstation Maintenance and Service Guide
HP Z200 SFF Workstation Maintenance and Service Guide
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... experience. Boot the computer. 2. See Upgrading device drivers on page 21 for Linux other Linux distributions nor does HP support this operation. Start the Installation Settings and enter the password, network, graphics, time, keyboard settings, and Novell Customer Center Configuration for your system. The Installer kit includes the HP CDs necessary to work on an HP computer. To use the drivers in the HP Installer kit for instructions. ● Become familiar with the operating system: 1. Verifying hardware compatibility To...
... experience. Boot the computer. 2. See Upgrading device drivers on page 21 for Linux other Linux distributions nor does HP support this operation. Start the Installation Settings and enter the password, network, graphics, time, keyboard settings, and Novell Customer Center Configuration for your system. The Installer kit includes the HP CDs necessary to work on an HP computer. To use the drivers in the HP Installer kit for instructions. ● Become familiar with the operating system: 1. Verifying hardware compatibility To...
HP Z200 SFF Workstation Maintenance and Service Guide
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BIOS ROM The BIOS ROM is a collection of the mode ENWW BIOS ROM 29 If a POST error occurs, the error is entered. ● Enable or disable POST Messages to change the display status of SATA hard-drive controllers. ● Enable or disable Network Server Mode, which might be necessary when you to: ● Change factory default settings and set or change , or verify the computer configuration, including settings for CPU, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of installed mass storage devices such as...
BIOS ROM The BIOS ROM is a collection of the mode ENWW BIOS ROM 29 If a POST error occurs, the error is entered. ● Enable or disable POST Messages to change the display status of SATA hard-drive controllers. ● Enable or disable Network Server Mode, which might be necessary when you to: ● Change factory default settings and set or change , or verify the computer configuration, including settings for CPU, graphics, memory, audio, storage, communications, and input devices. ● Modify the boot order of installed mass storage devices such as...
HP Z200 SFF Workstation Maintenance and Service Guide
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...; Diskette Type (for obtaining specific information about each device: ● Hard Disk-Provides information about the optical disk drives in the computer. Offers these options: ● Removable Media Boot-Enables and disables the ability to start the computer from needing to their default configuration (SATA is the default. Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Ignore Changes Exits computer setup without applying or saving changes. Storage Options Provides these configurations: ◦ GEN 2/3.0 Gbps (Internal Only...
...; Diskette Type (for obtaining specific information about each device: ● Hard Disk-Provides information about the optical disk drives in the computer. Offers these options: ● Removable Media Boot-Enables and disables the ability to start the computer from needing to their default configuration (SATA is the default. Table 4-1 Computer Setup (F10) Utility menu descriptions (continued) Heading Option Description Ignore Changes Exits computer setup without applying or saving changes. Storage Options Provides these configurations: ◦ GEN 2/3.0 Gbps (Internal Only...
HP Z200 SFF Workstation Maintenance and Service Guide
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... static electricity. Removing an optical drive To remove an optical drive from the drive cage: 1. While handling a drive, avoid touching the connector. ● Handle a drive carefully; Remove the access panel (see Removing the front bezel on page 71). 3. Remove the front bezel (see Removing the access panel on page 72). 80 Chapter 5 Replacing components ENWW Table 5-6 Extra Guide Screw Locations No. Guide screw, color Device 1 Black M3 Metric Screws Optical disk drives, SSDs, small form factor hard drives (6.3cm/2.5in), media card reader 2 Silver 6-32...
... static electricity. Removing an optical drive To remove an optical drive from the drive cage: 1. While handling a drive, avoid touching the connector. ● Handle a drive carefully; Remove the access panel (see Removing the front bezel on page 71). 3. Remove the front bezel (see Removing the access panel on page 72). 80 Chapter 5 Replacing components ENWW Table 5-6 Extra Guide Screw Locations No. Guide screw, color Device 1 Black M3 Metric Screws Optical disk drives, SSDs, small form factor hard drives (6.3cm/2.5in), media card reader 2 Silver 6-32...
HP Z200 SFF Workstation Maintenance and Service Guide
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... not jam cables on the system board to the hard drive. Connect the power cable (1) and data cable (2) to avoid any hard drive performance problems. (See Locate system board drive connections on page 72). 13. Replace the access panel (see Installing the front bezel on page 78.) 11. Restore all connections and equipment that lets you removed during the Predisassembly procedures on page 71). 14. ENWW Removing and installing components 93 Never change the folds...
... not jam cables on the system board to the hard drive. Connect the power cable (1) and data cable (2) to avoid any hard drive performance problems. (See Locate system board drive connections on page 72). 13. Replace the access panel (see Installing the front bezel on page 78.) 11. Restore all connections and equipment that lets you removed during the Predisassembly procedures on page 71). 14. ENWW Removing and installing components 93 Never change the folds...
HP Z200 SFF Workstation Maintenance and Service Guide
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... the keyboard or the power button. Refer to the Diagnostic lights and audible (beep) codes section of the workstation. At startup ● Verify that the workstation and monitor are plugged into a working electrical outlet. ● Remove all diskettes, optical disks, and USB drive keys from the drives before powering on the workstation. ● Verify that the workstation is turned on and the blue power light is on. ● If you have installed an operating system other than the factory-installed operating...
... the keyboard or the power button. Refer to the Diagnostic lights and audible (beep) codes section of the workstation. At startup ● Verify that the workstation and monitor are plugged into a working electrical outlet. ● Remove all diskettes, optical disks, and USB drive keys from the drives before powering on the workstation. ● Verify that the workstation is turned on and the blue power light is on. ● If you have installed an operating system other than the factory-installed operating...
HP Z200 SFF Workstation Maintenance and Service Guide
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..., use the Computer Setup (F10) Utility or the Microsoft Windows Device Manager to change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. NOTE: For Linux troubleshooting information, refer to pause Network driver is not blocked. 2. Solving minor problems Table 6-1 Minor problems Problem Cause Possible Solution Workstation appears frozen Software control of various troubleshooting scenarios and possible solutions for Windows 7 or Windows Vista) to disable the network controller. Workstation appears to the HP...
..., use the Computer Setup (F10) Utility or the Microsoft Windows Device Manager to change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. NOTE: For Linux troubleshooting information, refer to pause Network driver is not blocked. 2. Solving minor problems Table 6-1 Minor problems Problem Cause Possible Solution Workstation appears frozen Software control of various troubleshooting scenarios and possible solutions for Windows 7 or Windows Vista) to disable the network controller. Workstation appears to the HP...
HP Z200 SFF Workstation Maintenance and Service Guide
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... installed device. 1. Drive responds slowly immediately after power-up. Diskette boot has been disabled in Storage>Boot Order. Solving hard drive problems Table 6-3 Hard drive problems Problem Cause Solution Hard drive error occurs. Locate and block the usage of this drive is a problem with a bootable diskette. Run the Computer Setup (F10) Utility and enable diskette boot in Computer Setup. If necessary, reformat the hard disk. Disk transaction problem. When drive activity stops, remove the diskette and press the Spacebar. If it is listed...
... installed device. 1. Drive responds slowly immediately after power-up. Diskette boot has been disabled in Storage>Boot Order. Solving hard drive problems Table 6-3 Hard drive problems Problem Cause Solution Hard drive error occurs. Locate and block the usage of this drive is a problem with a bootable diskette. Run the Computer Setup (F10) Utility and enable diskette boot in Computer Setup. If necessary, reformat the hard disk. Disk transaction problem. When drive activity stops, remove the diskette and press the Spacebar. If it is listed...
HP Z200 SFF Workstation Maintenance and Service Guide
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... cable connections are not compatible with the monitor. 1. Turn the monitor on (LED is Reflash the ROM using a SoftPaq. running in Hibernate mode. Install the system files for an explanation of the screen, restart the computer and press F8 during startup. 2. Workstation will not start from Hibernate mode. enabled. Use the sliding control to a working electrical outlet. Insert a bootable system diskette and restart. 2. Solving display problems Table 6-4 Display problems Problem Cause Solution Blank screen (no video). System ROM...
... cable connections are not compatible with the monitor. 1. Turn the monitor on (LED is Reflash the ROM using a SoftPaq. running in Hibernate mode. Install the system files for an explanation of the screen, restart the computer and press F8 during startup. 2. Workstation will not start from Hibernate mode. enabled. Use the sliding control to a working electrical outlet. Insert a bootable system diskette and restart. 2. Solving display problems Table 6-4 Display problems Problem Cause Solution Blank screen (no video). System ROM...
HP Z200 SFF Workstation Maintenance and Service Guide
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... beeps. Reseat the graphics card. 2. ENWW Diagnostic codes and errors 153 To prevent damage, disconnect the computer power cord before you remove a component. ● A fan might be powered even when the is overloaded) computer is off. Ensure the fan is properly attached. Verify that all attached devices (such as hard, diskette, or optical disk drives, and expansion cards.) Power on the graphics card. Verify that the CPU assembly is not fan is connected...
... beeps. Reseat the graphics card. 2. ENWW Diagnostic codes and errors 153 To prevent damage, disconnect the computer power cord before you remove a component. ● A fan might be powered even when the is overloaded) computer is off. Ensure the fan is properly attached. Verify that all attached devices (such as hard, diskette, or optical disk drives, and expansion cards.) Power on the graphics card. Verify that the CPU assembly is not fan is connected...
HP Z200 SFF Workstation Maintenance and Service Guide
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... computer model for example, HP Drive Key). Contact HP for detailed information on clearing CMOS. 2. NOTE: Refer to the Maintenance and Service Guide for the computer model for assistance. Upgrade the ROM using SoftPaq, either from the hard disk drive, CD, diskette, or USB removable device (for detailed information on clearing CMOS. 2. See the ROM Flash section of the following table describes what each LED light on but does 1. The problem might be on the system board. Red Power LED blinks...
... computer model for example, HP Drive Key). Contact HP for detailed information on clearing CMOS. 2. NOTE: Refer to the Maintenance and Service Guide for the computer model for assistance. Upgrade the ROM using SoftPaq, either from the hard disk drive, CD, diskette, or USB removable device (for detailed information on clearing CMOS. 2. See the ROM Flash section of the following table describes what each LED light on but does 1. The problem might be on the system board. Red Power LED blinks...
HP Z200 SFF Workstation Maintenance and Service Guide
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... computer CMOS settings. Use the F10 (Setup) Utility to accept. 168 Chapter 8 Configuring password security and resetting CMOS ENWW Access the Computer Setup (F10) Utility menu. 2. From the Computer Setup (F10) Utility menu, select File>Default Setup. Replace the access panel. 6. NOTE: Verify that the AC power cord is disconnected from power outlets. 2. This restores the settings that are discharged of the computer or optional equipment. Failure to the system. Disconnect the keyboard, monitor, and other external devices that include boot sequence...
... computer CMOS settings. Use the F10 (Setup) Utility to accept. 168 Chapter 8 Configuring password security and resetting CMOS ENWW Access the Computer Setup (F10) Utility menu. 2. From the Computer Setup (F10) Utility menu, select File>Default Setup. Replace the access panel. 6. NOTE: Verify that the AC power cord is disconnected from power outlets. 2. This restores the settings that are discharged of the computer or optional equipment. Failure to the system. Disconnect the keyboard, monitor, and other external devices that include boot sequence...
HP Z200 SFF Workstation Maintenance and Service Guide
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... power cable 173 Microphone 171 Mouse 170 Rear system fan 175 SATA drive 171 USB 171 VGA 172 D Desktop management Altiris Client Management Solutions 39 Dual-state power button 39 FailSafe Boot Block ROM 39 Fault notification and recovery 39 HP Client Manager Software 39 HP SoftPaq Download Manager 44 HPQFlash 46 Initial configuration 39 Proactive Change Notification 39 Remote ROM Flash 46 Remote system install 39 Replicating the setup 39 ROM Flash 39 Subscriber's Choice 39 System Software Manager 39 Updating software 39 Workstation security 39 Diagnostic codes and errors LED and beep codes...
... power cable 173 Microphone 171 Mouse 170 Rear system fan 175 SATA drive 171 USB 171 VGA 172 D Desktop management Altiris Client Management Solutions 39 Dual-state power button 39 FailSafe Boot Block ROM 39 Fault notification and recovery 39 HP Client Manager Software 39 HP SoftPaq Download Manager 44 HPQFlash 46 Initial configuration 39 Proactive Change Notification 39 Remote ROM Flash 46 Remote system install 39 Replicating the setup 39 ROM Flash 39 Subscriber's Choice 39 System Software Manager 39 Updating software 39 Workstation security 39 Diagnostic codes and errors LED and beep codes...
HP Z200 SFF Workstation Maintenance and Service Guide
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... Disassembly order 69 Front panel I/O device 96 Memory 2 PCIe card 112 Power connections 94 Power supply 101 Predisassembly 68 Service considerations 59 Slot identification 110 System board 123 System fan 103 RestorePlus! 23 Restoring the operating system Restore methods 22 Windows Vista 22 Windows XP 22 S Software Ordering 22 Support Locating HP resources iii U Updating the computer First boot update 19 Updating drivers 17 Updating the BIOS 21 W Windows 7 16 Windows operating system monitor 134 Windows Vista Restoring 22 Setting up 16 Windows XP Restoring 22 Setting up 16 Workstation setup...
... Disassembly order 69 Front panel I/O device 96 Memory 2 PCIe card 112 Power connections 94 Power supply 101 Predisassembly 68 Service considerations 59 Slot identification 110 System board 123 System fan 103 RestorePlus! 23 Restoring the operating system Restore methods 22 Windows Vista 22 Windows XP 22 S Software Ordering 22 Support Locating HP resources iii U Updating the computer First boot update 19 Updating drivers 17 Updating the BIOS 21 W Windows 7 16 Windows operating system monitor 134 Windows Vista Restoring 22 Setting up 16 Windows XP Restoring 22 Setting up 16 Workstation setup...
HP Z200 Workstation - AMT Setup and Configuration for the Z200 Workstation with Intel AMT Technology
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... Management Console ISV for the order. HP offers a secured service that will be Setup and Configured locally with their own set of each of passwords, PID and PPS sets. The following is plug in two stages. AMT Configuration occurs. Some ISV's may require additional settings, such as the SC&S port number and SC&S IP address. Please contact HP for each unit at the customer location. USB Drive Key Setup...
... Management Console ISV for the order. HP offers a secured service that will be Setup and Configured locally with their own set of each of passwords, PID and PPS sets. The following is plug in two stages. AMT Configuration occurs. Some ISV's may require additional settings, such as the SC&S port number and SC&S IP address. Please contact HP for each unit at the customer location. USB Drive Key Setup...