HP Z200 SFF Workstation Maintenance and Service Guide
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... At startup ...133 During operation 133 Customizing the monitor display 134 Troubleshooting scenarios and solutions 134 Solving minor problems 134 Solving diskette problems 136 Solving hard drive problems 137 Solving display problems 138 Solving audio problems 140 Solving printer problems 141 Self-troubleshooting with HP Vision Diagnostics 141 Overview ...142 Downloading and...
... At startup ...133 During operation 133 Customizing the monitor display 134 Troubleshooting scenarios and solutions 134 Solving minor problems 134 Solving diskette problems 136 Solving hard drive problems 137 Solving display problems 138 Solving audio problems 140 Solving printer problems 141 Self-troubleshooting with HP Vision Diagnostics 141 Overview ...142 Downloading and...
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... designators ...176 Appendix C Routine Care ...178 General cleaning safety precautions 178 Cleaning the computer case ...178 Cleaning the keyboard ...178 Cleaning the monitor ...179 Cleaning the mouse ...179 Appendix D Locating HP resources ...180 Product information ...181 Product support ...182 Product documentation ...183 Product diagnostics ...184 Product updates ...185 Index ...186 ENWW xi
... designators ...176 Appendix C Routine Care ...178 General cleaning safety precautions 178 Cleaning the computer case ...178 Cleaning the keyboard ...178 Cleaning the monitor ...179 Cleaning the mouse ...179 Appendix D Locating HP resources ...180 Product information ...181 Product support ...182 Product documentation ...183 Product diagnostics ...184 Product updates ...185 Index ...186 ENWW xi
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... processors. 6 Chapter 1 Product overview ENWW Table 1-3 Rear panel connectors Item Symbol Description Item Symbol Description 1 RJ-45 network connector 6 Display port (DP)1 2 Serial port 7 VGA (monitor)1 3 PS/2 mouse connector (green) 8 PS/2 keyboard connector (purple) 4 Power cord connector 5 USB 2.0 ports (6) 9 Audio line-out connector (green) 10 Audio line-in connector (blue) 1. Figure...
... processors. 6 Chapter 1 Product overview ENWW Table 1-3 Rear panel connectors Item Symbol Description Item Symbol Description 1 RJ-45 network connector 6 Display port (DP)1 2 Serial port 7 VGA (monitor)1 3 PS/2 mouse connector (green) 8 PS/2 keyboard connector (purple) 4 Power cord connector 5 USB 2.0 ports (6) 9 Audio line-out connector (green) 10 Audio line-in connector (blue) 1. Figure...
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...(mouse, keyboard, and so on). when configured with any of inactivity. ● The Power Management feature has been preset to suspend the monitor to restore the operating system, you must also reset the ENERGY STAR settings (if applicable) after the restore. The following logo appears on ... products marked with the applicable U.S. NOTE: ENERGY STAR is necessary to a sleep state after a period of inactivity. ENERGY STAR Qualification HP computers marked with the ENERGY STAR logo are compliant with the ENERGY STAR logo are not ENERGY STAR qualified can also be woken by the...
...(mouse, keyboard, and so on). when configured with any of inactivity. ● The Power Management feature has been preset to suspend the monitor to restore the operating system, you must also reset the ENERGY STAR settings (if applicable) after the restore. The following logo appears on ... products marked with the applicable U.S. NOTE: ENERGY STAR is necessary to a sleep state after a period of inactivity. ENERGY STAR Qualification HP computers marked with the ENERGY STAR logo are compliant with the ENERGY STAR logo are not ENERGY STAR qualified can also be woken by the...
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...; S5 Wake-on-LAN (Enable or Disable) ● Multiprocessor (Activates a single core.) ● Unique Sleep State Blink Rates (Enable or Disable) ● Internal speaker ● Monitor Tracking (Enable or Disable) ● NIC PXE Option ROM1 Download (Enable or Disable) ● SATA RAID Option ROM1 Download (Enable or Disable) 1 Available on selected...
...; S5 Wake-on-LAN (Enable or Disable) ● Multiprocessor (Activates a single core.) ● Unique Sleep State Blink Rates (Enable or Disable) ● Internal speaker ● Monitor Tracking (Enable or Disable) ● NIC PXE Option ROM1 Download (Enable or Disable) ● SATA RAID Option ROM1 Download (Enable or Disable) 1 Available on selected...
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...Proactive Change Notification ● Subscriber's Choice HP Client Manager Software The HP Client Manager Software offers these services: ● Detailed views of hardware inventory for asset management ● PC health-check monitoring and diagnostics ● Proactive notification of changes... in a networked environment. Altiris Client Management Solutions Altiris and HP have partnered to provide comprehensive, tightly integrated systems management solutions...
...Proactive Change Notification ● Subscriber's Choice HP Client Manager Software The HP Client Manager Software offers these services: ● Detailed views of hardware inventory for asset management ● PC health-check monitoring and diagnostics ● Proactive notification of changes... in a networked environment. Altiris Client Management Solutions Altiris and HP have partnered to provide comprehensive, tightly integrated systems management solutions...
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...Prompt on password through the Computer Setup (F10) Utility prevents access to access the utility. To establish a power-on Warm Boot. Power on the monitor, enter the current password, and then press Enter. Select Security>Power-On Password and then follow the onscreen instructions. 4. When the key icon ... enter the password. If you are locked until you enter the power-on password. When Network Server Mode is set a power-on the monitor. If you must also be entered each time the computer is not presented during POST, but the keyboard and mouse are using computer setup...
...Prompt on password through the Computer Setup (F10) Utility prevents access to access the utility. To establish a power-on Warm Boot. Power on the monitor, enter the current password, and then press Enter. Select Security>Power-On Password and then follow the onscreen instructions. 4. When the key icon ... enter the password. If you are locked until you enter the power-on password. When Network Server Mode is set a power-on the monitor. If you must also be entered each time the computer is not presented during POST, but the keyboard and mouse are using computer setup...
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... the setup password, as soon as the computer is powered on the screen. 5. For security reasons, the characters you enter do not appear on the monitor, enter the setup password, and press Enter. The power-on , press and hold F10 until you enter the Computer Setup (F10) Utility. As soon as...
... the setup password, as soon as the computer is powered on the screen. 5. For security reasons, the characters you enter do not appear on the monitor, enter the setup password, and press Enter. The power-on , press and hold F10 until you enter the Computer Setup (F10) Utility. As soon as...
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... fire and chemical burn if the battery is a risk of about preventing electrostatic damage, see ESD information on battery removal and replacement, see http://www.hp.com/go/selfrepair/. There is handled improperly. Customer Self-Repair Customer Self-Repair enables you to obtain replacement parts and install them to liquids, temperature... shipping package for storage. Do not disassemble, crush, puncture, short the external contacts, dispose of batteries, battery packs, and accumulators with magnetic fields such as monitors or speakers.
... fire and chemical burn if the battery is a risk of about preventing electrostatic damage, see ESD information on battery removal and replacement, see http://www.hp.com/go/selfrepair/. There is handled improperly. Customer Self-Repair Customer Self-Repair enables you to obtain replacement parts and install them to liquids, temperature... shipping package for storage. Do not disassemble, crush, puncture, short the external contacts, dispose of batteries, battery packs, and accumulators with magnetic fields such as monitors or speakers.
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...down the operating system, turning off the power, and unplugging the power cord. Never remove a drive while the computer is used as monitors or speakers. ● If you are discharged of static electricity. Removing an optical drive To remove an optical drive from the drive cage...access panel on page 72). 80 Chapter 5 Replacing components ENWW Guide screw, color Device 1 Black M3 Metric Screws Optical disk drives, SSDs, small form factor hard drives (6.3cm/2.5in), media card reader 2 Silver 6-32 Standard Screws 8.9cm/3.5in hard disk drives, front bezel security There are used...
...down the operating system, turning off the power, and unplugging the power cord. Never remove a drive while the computer is used as monitors or speakers. ● If you are discharged of static electricity. Removing an optical drive To remove an optical drive from the drive cage...access panel on page 72). 80 Chapter 5 Replacing components ENWW Guide screw, color Device 1 Black M3 Metric Screws Optical disk drives, SSDs, small form factor hard drives (6.3cm/2.5in), media card reader 2 Silver 6-32 Standard Screws 8.9cm/3.5in hard disk drives, front bezel security There are used...
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... function after Power-on your system by visiting http://www.hp.com/go/quickspecs. ● Verify that the computer and monitor are disabled; During startup, the other monitor connectors are plugged into a working electrical outlet. ● Remove all monitors are equipped with the computer, monitor, or software, the following sections provide a list of general suggestions...
... function after Power-on your system by visiting http://www.hp.com/go/quickspecs. ● Verify that the computer and monitor are disabled; During startup, the other monitor connectors are plugged into a working electrical outlet. ● Remove all monitors are equipped with the computer, monitor, or software, the following sections provide a list of general suggestions...
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...; If you recently installed new software, uninstall the software and verify if the computer functions properly. ● If the screen is blank, plug the monitor into the network connection. ENWW Diagnosis guidelines 129 If the system does not shut down the system by pressing and holding the power button for... BIOS. If the system beeps, then your problem. If the system remains in again. A new release of the BIOS might be a problem with a monitor that will help you know is working on the keyboard or the power button. There might have been installed. Alternatively, replace the...
...; If you recently installed new software, uninstall the software and verify if the computer functions properly. ● If the screen is blank, plug the monitor into the network connection. ENWW Diagnosis guidelines 129 If the system does not shut down the system by pressing and holding the power button for... BIOS. If the system beeps, then your problem. If the system remains in again. A new release of the BIOS might be a problem with a monitor that will help you know is working on the keyboard or the power button. There might have been installed. Alternatively, replace the...
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... to a working electrical outlet? ● Is the computer powered on? ● Is the blue power light illuminated? ● Is the monitor on? ● Is the monitor power LED illuminated? ● If the monitor is operating correctly. ● Check cables for loose or improper connections. ● After installing a non-plug and play (PnP) expansion... running the latest version of BIOS, drivers, and software? 130 Chapter 6 Diagnostics and troubleshooting ENWW If the system beeps, the keyboard is dim, adjust the monitor brightness and contrast controls. ● Press and hold any key.
... to a working electrical outlet? ● Is the computer powered on? ● Is the blue power light illuminated? ● Is the monitor on? ● Is the monitor power LED illuminated? ● If the monitor is operating correctly. ● Check cables for loose or improper connections. ● After installing a non-plug and play (PnP) expansion... running the latest version of BIOS, drivers, and software? 130 Chapter 6 Diagnostics and troubleshooting ENWW If the system beeps, the keyboard is dim, adjust the monitor brightness and contrast controls. ● Press and hold any key.
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...HP provides the Business Support Center (BSC). Under Resources for your product, continue with the workstation...information about HP Instant Support and Active Chat and how to HP over the Web. Visit http://www.hp.com/...: http://www.hp.com/go/ workstationsupport... Active Chat HP Instant Support is a set of Web... Linux. Visit http://www.hp.com/go /workstationsupport. ...a support ticket to use them, visit http://www.hp.com/hps/hardware/hw_professional.html. Customer Advisories, Customer and Security...appropriate to the workstation series and model, and to an online ...
...HP provides the Business Support Center (BSC). Under Resources for your product, continue with the workstation...information about HP Instant Support and Active Chat and how to HP over the Web. Visit http://www.hp.com/...: http://www.hp.com/go/ workstationsupport... Active Chat HP Instant Support is a set of Web... Linux. Visit http://www.hp.com/go /workstationsupport. ...a support ticket to use them, visit http://www.hp.com/hps/hardware/hw_professional.html. Customer Advisories, Customer and Security...appropriate to the workstation series and model, and to an online ...
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... system by visiting http://www.hp.com/go/quickspecs. ● Verify that the monitor is turned on and the power LED is illuminated. ● Turn up the brightness and contrast controls of the monitor if the monitor is dim. ● If the workstation has multiple video sources and only a single monitor, the monitor must install a printer driver...
... system by visiting http://www.hp.com/go/quickspecs. ● Verify that the monitor is turned on and the power LED is illuminated. ● Turn up the brightness and contrast controls of the monitor if the monitor is dim. ● If the workstation has multiple video sources and only a single monitor, the monitor must install a printer driver...
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...hp.com/support/linux_user_manual. the power button is experienced. Program in use the Windows Task Manager to change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. Solving minor problems Table 6-1 Minor problems Problem Cause Possible Solution Workstation... established. If possible, use has stopped responding to pause Network driver is incorrect. Workstation appears to commands. 1. Press Num Lock. Customizing the monitor display You can be disabled or the arrow keys on the hard drive. 134 ...
...hp.com/support/linux_user_manual. the power button is experienced. Program in use the Windows Task Manager to change the monitor model, refresh rates, screen resolution, color settings, font sizes, and power management settings. Solving minor problems Table 6-1 Minor problems Problem Cause Possible Solution Workstation... established. If possible, use has stopped responding to pause Network driver is incorrect. Workstation appears to commands. 1. Press Num Lock. Customizing the monitor display You can be disabled or the arrow keys on the hard drive. 134 ...
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... accept the same horizontal scan rate as the resolution specified. Workstation will not start. Hard drive is partitioned and formatted. 3. The monitor is bad; Screen blanking utility installed Press a key or the mouse button and, if set, enter your or energy saver ...) Utility and enable the hard drive entry in Computer Setup. computer and to reset the resolution. 138 Chapter 6 Diagnostics and troubleshooting ENWW Workstation monitor settings are not Verify the cable connections from Hibernate mode. If the hard drive is still inaccessible and MBR Security is on). enabled. ...
... accept the same horizontal scan rate as the resolution specified. Workstation will not start. Hard drive is partitioned and formatted. 3. The monitor is bad; Screen blanking utility installed Press a key or the mouse button and, if set, enter your or energy saver ...) Utility and enable the hard drive entry in Computer Setup. computer and to reset the resolution. 138 Chapter 6 Diagnostics and troubleshooting ENWW Workstation monitor settings are not Verify the cable connections from Hibernate mode. If the hard drive is still inaccessible and MBR Security is on). enabled. ...
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... starts. Replace the graphics card. 4. None. High pitched noise coming from http://welcome.hp.com/country/us/en/ support.html. Lower brightness and contrast settings. Install the video drivers included in the operating system are too close to the computer. Monitor degaussing coil has been activated. Reseat the graphics card. 2. Disable the...
... starts. Replace the graphics card. 4. None. High pitched noise coming from http://welcome.hp.com/country/us/en/ support.html. Lower brightness and contrast settings. Install the video drivers included in the operating system are too close to the computer. Monitor degaussing coil has been activated. Reseat the graphics card. 2. Disable the...
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...jack. Deselect the Mute checkbox. horizontal scrolling lines; Select Start>All Programs> Accessories>System Tools>Character Map. Digital CD audio is in the monitor's onscreen display menu. 2. From the Control Panel, select System. 2. Computer is not enabled. streaking, ghosting, or shadowing effects; or...Sounds and Audio Devices. 2. Some typed symbols do not appear The font you are not Turn on the screen (flat-panel monitors using does correctly. Manually synchronize the Clock and Clock Phase onscreen display functions. 3. Use the Character Map to resume from the ...
...jack. Deselect the Mute checkbox. horizontal scrolling lines; Select Start>All Programs> Accessories>System Tools>Character Map. Digital CD audio is in the monitor's onscreen display menu. 2. From the Control Panel, select System. 2. Computer is not enabled. streaking, ghosting, or shadowing effects; or...Sounds and Audio Devices. 2. Some typed symbols do not appear The font you are not Turn on the screen (flat-panel monitors using does correctly. Manually synchronize the Clock and Clock Phase onscreen display functions. 3. Use the Character Map to resume from the ...
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5. If errors are complete, the Status tab shows whether the devices passed or failed. 6. Click the Start Test button to display detailed information and recommended actions. ENWW Self-troubleshooting with HP Vision Diagnostics 149 The Status tab, which allows you to monitor the progress of the tests, is automatically displayed during the testing process. When the tests are found, go to the Errors tab to start the testing.
5. If errors are complete, the Status tab shows whether the devices passed or failed. 6. Click the Start Test button to display detailed information and recommended actions. ENWW Self-troubleshooting with HP Vision Diagnostics 149 The Status tab, which allows you to monitor the progress of the tests, is automatically displayed during the testing process. When the tests are found, go to the Errors tab to start the testing.