HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to 150MB/sec transfer rate for disk traffic, and provides link power management with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models...
... Storage Manager Driver provides support for the SATA Advanced Host Controller (AHCI) Interface. Procedures for adding SATA drivers to RIS (Remote Installation Service) installation points include: Adding SATA drivers to installation CDs, building an image, and switching to 150MB/sec transfer rate for disk traffic, and provides link power management with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models...
User Guide - Windows 8
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... Using Bluetooth wireless devices 25 4 Enjoying entertainment features ...26 Multimedia features ...26 Using the webcam ...29 Using audio ...29 Connecting speakers ...30 Using Beats Audio ...30 Accessing Beats Audio Control Panel 30 Enabling and disabling Beats Audio 30 Checking the sound ...30 Using video ...31 Connecting an HDMI device 32 Configuring HDMI audio settings 33 Camera ...33 5 Navigating using the keyboard, touch gestures and pointing devices 34 Using the TouchPad ...34 Using TouchPad gestures ...34 Tapping ...35 Scrolling ...35 Pinching/zooming ...36 Rotating (select models...
... Using Bluetooth wireless devices 25 4 Enjoying entertainment features ...26 Multimedia features ...26 Using the webcam ...29 Using audio ...29 Connecting speakers ...30 Using Beats Audio ...30 Accessing Beats Audio Control Panel 30 Enabling and disabling Beats Audio 30 Checking the sound ...30 Using video ...31 Connecting an HDMI device 32 Configuring HDMI audio settings 33 Camera ...33 5 Navigating using the keyboard, touch gestures and pointing devices 34 Using the TouchPad ...34 Using TouchPad gestures ...34 Tapping ...35 Scrolling ...35 Pinching/zooming ...36 Rotating (select models...
User Guide - Windows 8
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...57 Installing Windows updates 57 Installing HP and third-party software updates 58 Securing your wireless network ...58 Backing up your software applications and information 58 10 Using Setup Utility (BIOS) and System Diagnostics 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 11 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP Recovery media 63 Restore and...
...57 Installing Windows updates 57 Installing HP and third-party software updates 58 Securing your wireless network ...58 Backing up your software applications and information 58 10 Using Setup Utility (BIOS) and System Diagnostics 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 11 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP Recovery media 63 Restore and...
User Guide - Windows 8
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... using these features: ● Wireless button, wireless switch, or wireless key (referred to in Help and Support. Because the wireless devices are enabled at least one wireless device is on the model. In a WLAN, the mobile wireless device in your computer are enabled at home, you get connected to a network 3 Connecting to a network Your computer can travel with a wireless router or a wireless access point. ● Bluetooth device-Creates a personal area network (PAN) to connect to other . The wireless light indicates the overall power...
... using these features: ● Wireless button, wireless switch, or wireless key (referred to in Help and Support. Because the wireless devices are enabled at least one wireless device is on the model. In a WLAN, the mobile wireless device in your computer are enabled at home, you get connected to a network 3 Connecting to a network Your computer can travel with a wireless router or a wireless access point. ● Bluetooth device-Creates a personal area network (PAN) to connect to other . The wireless light indicates the overall power...
User Guide - Windows 8
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... while maintaining a clear sound. You can also view and control the bass settings through the Windows operating system. Component (1) (2) (3) Description Internal microphones (2) Webcam light Webcam (4) Ambient light sensor (5) Speakers (2) (6) HDMI port (7) USB 3.0 port (8) b key Record sound. Automatically adjusts the display brightness based on page 49. type c, and then tap CyberLink YouCam from the list of USB ports, see Using a USB device on the lighting conditions in your environment. Records video and captures photographs. From the Start screen, type c, and then...
... while maintaining a clear sound. You can also view and control the bass settings through the Windows operating system. Component (1) (2) (3) Description Internal microphones (2) Webcam light Webcam (4) Ambient light sensor (5) Speakers (2) (6) HDMI port (7) USB 3.0 port (8) b key Record sound. Automatically adjusts the display brightness based on page 49. type c, and then tap CyberLink YouCam from the list of USB ports, see Using a USB device on the lighting conditions in your environment. Records video and captures photographs. From the Start screen, type c, and then...
User Guide - Windows 8
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... -screen keyboard of the USB ports on the keyboard to navigate the computer screen by changing settings, button configurations, click speed, and pointer options. NOTE: An external USB mouse (purchased separately) can be used on your computer. Action keys do not display or function on the on common tasks using the TouchPad, touch screen, or the keyboard. Under Devices and Printers, select Mouse. Touch gestures can customize the touch gestures by using simple finger movements. Review the Windows 8 Basics guide included...
... -screen keyboard of the USB ports on the keyboard to navigate the computer screen by changing settings, button configurations, click speed, and pointer options. NOTE: An external USB mouse (purchased separately) can be used on your computer. Action keys do not display or function on the on common tasks using the TouchPad, touch screen, or the keyboard. Under Devices and Printers, select Mouse. Touch gestures can customize the touch gestures by using simple finger movements. Review the Windows 8 Basics guide included...
User Guide - Windows 8
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... action key feature on opening Setup Utility (BIOS), and then follow the instructions at the factory. Help and Support also provides automated troubleshooting tools and access to the system. For example, if a monitor is enabled at the bottom of a DVD or a BD. f7 Decreases speaker volume incrementally as long as you must be set up before a wireless connection is possible. 40 Chapter 5 Navigating using the keyboard, touch gestures and pointing devices...
... action key feature on opening Setup Utility (BIOS), and then follow the instructions at the factory. Help and Support also provides automated troubleshooting tools and access to the system. For example, if a monitor is enabled at the bottom of a DVD or a BD. f7 Decreases speaker volume incrementally as long as you must be set up before a wireless connection is possible. 40 Chapter 5 Navigating using the keyboard, touch gestures and pointing devices...
User Guide - Windows 8
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... to display the charms, tap Settings, tap the Power icon, and then tap Sleep. - Initiating and exiting Sleep With the computer on external power. or - CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of the TouchPad or touch screen to a disc or an external media card. When the charms list opens, select Settings, select the Power icon, and then select Sleep. Initiating Sleep...
... to display the charms, tap Settings, tap the Power icon, and then tap Sleep. - Initiating and exiting Sleep With the computer on external power. or - CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or loss of the TouchPad or touch screen to a disc or an external media card. When the charms list opens, select Settings, select the Power icon, and then select Sleep. Initiating Sleep...
User Guide - Windows 8
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..., quickly press esc, and then press f10. 2. Using Internet security software When you use your computer to access email, a network, or the Internet, you potentially expose your computer to access Setup Utility (BIOS). ● Must be entered each time you turn on or restart the computer. ● If you forget your administrator password, you cannot turn on -screen instructions. NOTE: The administrator password can be used in Setup Utility (BIOS): 1. To set , entered, changed , or deleted. Setting Setup Utility (BIOS) passwords Password...
..., quickly press esc, and then press f10. 2. Using Internet security software When you use your computer to access email, a network, or the Internet, you potentially expose your computer to access Setup Utility (BIOS). ● Must be entered each time you turn on or restart the computer. ● If you forget your administrator password, you cannot turn on -screen instructions. NOTE: The administrator password can be used in Setup Utility (BIOS): 1. To set , entered, changed , or deleted. Setting Setup Utility (BIOS) passwords Password...
User Guide - Windows 8
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... in order to fully protect your computer. Using antivirus software Computer viruses can be kept up your choice in Help and Support. To provide ongoing protection against newly discovered viruses, antivirus software must be a combination of user-defined security criteria. Using firewall software Firewalls are released, from the Start screen, type support, and then select the HP Support Assistant app. Installing software updates HP, Microsoft Windows, and third-party software installed...
... in order to fully protect your computer. Using antivirus software Computer viruses can be kept up your choice in Help and Support. To provide ongoing protection against newly discovered viruses, antivirus software must be a combination of user-defined security criteria. Using firewall software Firewalls are released, from the Start screen, type support, and then select the HP Support Assistant app. Installing software updates HP, Microsoft Windows, and third-party software installed...
User Guide - Windows 8
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... hardware is connected to reliable external power using the AC adapter. During the download and installation, follow these steps: 1. If the update is more recent than your hard drive that has an .exe extension (for HP updates now. 3. From the Start screen, type e, and then select File Explorer. 2. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. If no instructions are displayed on the screen reports a successful installation, you can isolate hardware...
... hardware is connected to reliable external power using the AC adapter. During the download and installation, follow these steps: 1. If the update is more recent than your hard drive that has an .exe extension (for HP updates now. 3. From the Start screen, type e, and then select File Explorer. 2. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. If no instructions are displayed on the screen reports a successful installation, you can isolate hardware...
User Guide - Windows 8
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... HP Recovery partition or the HP Recovery media that you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to remove all personal data, apps, and settings, and reinstall Windows. Choose the method that came preinstalled on page 67. For more information, see Removing the HP Recovery partition on your computer is important to reinstall the individual application or driver. From the Start screen, type recovery, select HP Recovery Manager, select Drivers...
... HP Recovery partition or the HP Recovery media that you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to remove all personal data, apps, and settings, and reinstall Windows. Choose the method that came preinstalled on page 67. For more information, see Removing the HP Recovery partition on your computer is important to reinstall the individual application or driver. From the Start screen, type recovery, select HP Recovery Manager, select Drivers...
User Guide - Windows 8
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... the order of recovery can change the selection for startup information. Using HP Recovery media to boot from the boot options menu. 4. This method can use HP Recovery media to perform a minimized image recovery without the need for boot options. 4. Insert the HP Recovery USB flash drive you created into an optional external optical drive, and then restart the computer. - See Changing the computer boot order on -screen instructions. Follow the on page 67. 3. Insert the HP Recovery media you press the power button. 3. Restart the computer. 3. Restore and recovery 67...
... the order of recovery can change the selection for startup information. Using HP Recovery media to boot from the boot options menu. 4. This method can use HP Recovery media to perform a minimized image recovery without the need for boot options. 4. Insert the HP Recovery USB flash drive you created into an optional external optical drive, and then restart the computer. - See Changing the computer boot order on -screen instructions. Follow the on page 67. 3. Insert the HP Recovery media you press the power button. 3. Restart the computer. 3. Restore and recovery 67...
User Guide - Windows 8
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...backing up software and information 58 backups 62 bass settings hot key 42 battery discharging 46 low battery levels 46 battery information, finding 45 battery light 4, 12 battery power 45 Beats Audio Control Panel 28, 30 enabling and disabling 30 hot key 11, 28, 42 using 30 best practices 1 BIOS determining version 59 downloading an update 60 updating 59 Bluetooth device 22, 25 boot order changing HP Recovery Manager 67 bottom-edge swipe Touch screen 20 brightness adjusting 15 buttons left TouchPad 9 power 4 right TouchPad 9 volume 5, 27 Windows 7 C cables USB 50 caps lock light, identifying...
...backing up software and information 58 backups 62 bass settings hot key 42 battery discharging 46 low battery levels 46 battery information, finding 45 battery light 4, 12 battery power 45 Beats Audio Control Panel 28, 30 enabling and disabling 30 hot key 11, 28, 42 using 30 best practices 1 BIOS determining version 59 downloading an update 60 updating 59 Bluetooth device 22, 25 boot order changing HP Recovery Manager 67 bottom-edge swipe Touch screen 20 brightness adjusting 15 buttons left TouchPad 9 power 4 right TouchPad 9 volume 5, 27 Windows 7 C cables USB 50 caps lock light, identifying...
User Guide - Windows 8
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... 67 mouse, external setting preferences 34 mute light, identifying 10 O operating environment 69 optional external devices, using 50 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching Touch screen 18 TouchPad 36 ports HDMI 12, 28, 32 USB 12, 13, 28, 29 power battery 45 power button, identifying 4 power connector, identifying 4, 12 product name and number, computer 14 public WLAN connection 25 R recovery 64 discs 63, 67 HP Recovery Manager 66 media 67 starting 67 supported discs 63 system 66 USB flash drive 67 using HP Recovery media 63 recovery media creating...
... 67 mouse, external setting preferences 34 mute light, identifying 10 O operating environment 69 optional external devices, using 50 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching Touch screen 18 TouchPad 36 ports HDMI 12, 28, 32 USB 12, 13, 28, 29 power battery 45 power button, identifying 4 power connector, identifying 4, 12 product name and number, computer 14 public WLAN connection 25 R recovery 64 discs 63, 67 HP Recovery Manager 66 media 67 starting 67 supported discs 63 system 66 USB flash drive 67 using HP Recovery media 63 recovery media creating...
HP Split 13 x2 PC Maintenance and Service Guide
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... use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005) 732278-001 TouchPad board (includes cable) 732279-001 Hard Drive Hardware Kit (includes cable, cover, and screws) 732280-001 Display hinge assembly for use in silver models 732281-001 Power button board (includes cable) 732282-001 Volume control board (includes cable) 732283-001 Card reader (includes cable) 732284-001 Audio board (includes audio cable and HDMI/dock cable) 732285-001 USB board (includes cable) 732287-001 HDMI board 732288-001 Power...
... use the following wireless module: Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 Combo Adapter (690020-005) 732278-001 TouchPad board (includes cable) 732279-001 Hard Drive Hardware Kit (includes cable, cover, and screws) 732280-001 Display hinge assembly for use in silver models 732281-001 Power button board (includes cable) 732282-001 Volume control board (includes cable) 732283-001 Card reader (includes cable) 732284-001 Audio board (includes audio cable and HDMI/dock cable) 732285-001 USB board (includes cable) 732287-001 HDMI board 732288-001 Power...
HP Split 13 x2 PC Maintenance and Service Guide
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... network administrator before installing any device, cable, or cord. 1. From the Start screen, type e, and then select File Explorer. 2. Click your hard drive. The hard drive designation is typically Local Disk (C:). 3. Using the hard drive path you can isolate hardware failures from your hard drive designation. The BIOS installation begins. 5. The tool runs outside the operating system so that it can delete the downloaded file from issues that contains the update. 4. To start HP PC Hardware...
... network administrator before installing any device, cable, or cord. 1. From the Start screen, type e, and then select File Explorer. 2. Click your hard drive. The hard drive designation is typically Local Disk (C:). 3. Using the hard drive path you can isolate hardware failures from your hard drive designation. The BIOS installation begins. 5. The tool runs outside the operating system so that it can delete the downloaded file from issues that contains the update. 4. To start HP PC Hardware...
HP Split 13 x2 PC Maintenance and Service Guide
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... Recovering using HP Recovery Manager on -screen instructions. ● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. From the Start screen, type h, and then select Help and Support. ● If you want a quick and easy way to recover...
... Recovering using HP Recovery Manager on -screen instructions. ● If you wish to remove the recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. From the Start screen, type h, and then select Help and Support. ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. From the Start screen, type h, and then select Help and Support. ● If you want a quick and easy way to recover...
HP Split 13 x2 PC Maintenance and Service Guide
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... 46 battery light 7, 14 battery, keyboard dock removal 37 spare part number 21, 23, 37 battery, tablet removal 68 spare part number 18, 23, 68 Beats Audio Control Panel 6 hot key 6, 13 BIOS determining version 76 downloading an update 77 updating 76 Bluetooth card spare part number 51 boot order changing HP Recovery Manager 86 bottom trim removal 61 spare part number 19, 24, 25, 61 buttons left TouchPad 11 power 7 right TouchPad 11 volume 4, 8 Windows 9 C cables, service considerations 28 caps lock light, identifying 12 card reader removal 66 spare part number 19, 24, 66 components display...
... 46 battery light 7, 14 battery, keyboard dock removal 37 spare part number 21, 23, 37 battery, tablet removal 68 spare part number 18, 23, 68 Beats Audio Control Panel 6 hot key 6, 13 BIOS determining version 76 downloading an update 77 updating 76 Bluetooth card spare part number 51 boot order changing HP Recovery Manager 86 bottom trim removal 61 spare part number 19, 24, 25, 61 buttons left TouchPad 11 power 7 right TouchPad 11 volume 4, 8 Windows 9 C cables, service considerations 28 caps lock light, identifying 12 card reader removal 66 spare part number 19, 24, 66 components display...
HP Split 13 x2 PC Maintenance and Service Guide
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... 3 processor, product description 1 product description audio 2 display panel 1 external media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 2 operating system 3 pointing device 2 ports 2 power requirements 3 processors 1 product name 1 sensor 2 serviceability 3 video 2 wireless 2 product name 1 R recovery 83 discs 82, 86 HP Recovery Manager 85 media 86 starting 85 supported discs 82 system 85 USB flash drive 86 using HP Recovery media 82 recovery media creating 82 creating using HP Recovery Manager 82 recovery partition 85 removing 86 recycle computer 83, 84 Index 91
... 3 processor, product description 1 product description audio 2 display panel 1 external media cards 2 graphics 1 hard drives 1 keyboard 2 memory module 1 microphone 2 operating system 3 pointing device 2 ports 2 power requirements 3 processors 1 product name 1 sensor 2 serviceability 3 video 2 wireless 2 product name 1 R recovery 83 discs 82, 86 HP Recovery Manager 85 media 86 starting 85 supported discs 82 system 85 USB flash drive 86 using HP Recovery media 82 recovery media creating 82 creating using HP Recovery Manager 82 recovery partition 85 removing 86 recycle computer 83, 84 Index 91