HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... transfer rate for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Manager Driver provides support for disk traffic, and provides link power management with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives.
... transfer rate for the SATA Advanced Host Controller (AHCI) Interface. Intel Matrix Storage Manager Driver provides support for disk traffic, and provides link power management with SATA in AHCI or NATIVE mode Adding SATA drivers using WinPE can be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives.
User Guide
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...your hardware and software information 5 Locating hardware ...5 Locating software ...5 Tablet edge components ...6 Display ...8 Keyboard base ...10 Top ...10 TouchPad ...11 Lights ...12 Keys ...13 Right side ...14 Left side ...15 Releasing the tablet from the keyboard base 16 Changing your tablet's settings ...16 Changing your tablet's view 16 Adjusting your tablet's autorotate lock 16 Adjusting your tablet's screen brightness 17 Labels ...17 3 Connecting to a network ...19 Connecting to a wireless network ...19 Using the wireless controls 19 Using the wireless button 19 Using operating...
...your hardware and software information 5 Locating hardware ...5 Locating software ...5 Tablet edge components ...6 Display ...8 Keyboard base ...10 Top ...10 TouchPad ...11 Lights ...12 Keys ...13 Right side ...14 Left side ...15 Releasing the tablet from the keyboard base 16 Changing your tablet's settings ...16 Changing your tablet's view 16 Adjusting your tablet's autorotate lock 16 Adjusting your tablet's screen brightness 17 Labels ...17 3 Connecting to a network ...19 Connecting to a wireless network ...19 Using the wireless controls 19 Using the wireless button 19 Using operating...
User Guide
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...Starting Setup Utility (BIOS) ...65 Updating the BIOS ...65 Determining the BIOS version 65 Downloading a BIOS update 66 Using HP PC Hardware Diagnostics (UEFI 66 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 67 10 Backing up, restoring, and recovering ...68 Creating recovery media and backups 68 Creating HP Recovery media 68 Restore and recovery ...69 Recovering using HP Recovery Manager 70 What you need to know 70 Using the HP Recovery partition (select models only 70 Using HP Recovery media to recover 71 Changing the computer boot order 71 Removing the HP Recovery...
...Starting Setup Utility (BIOS) ...65 Updating the BIOS ...65 Determining the BIOS version 65 Downloading a BIOS update 66 Using HP PC Hardware Diagnostics (UEFI 66 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 67 10 Backing up, restoring, and recovering ...68 Creating recovery media and backups 68 Creating HP Recovery media 68 Restore and recovery ...69 Recovering using HP Recovery Manager 70 What you need to know 70 Using the HP Recovery partition (select models only 70 Using HP Recovery media to recover 71 Changing the computer boot order 71 Removing the HP Recovery...
User Guide
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... a disc like a DVD movie or game is stored in the notification area, at the top of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box. 2. To share drives on the same network: 1. Using operating system controls The Network and Sharing Center allows you to set sharing options for privacy, network discovery, file and printer sharing or other . Type...
... a disc like a DVD movie or game is stored in the notification area, at the top of the TouchPad or touch screen to display the charms, tap Search, and then tap the search box. 2. To share drives on the same network: 1. Using operating system controls The Network and Sharing Center allows you to set sharing options for privacy, network discovery, file and printer sharing or other . Type...
User Guide
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... a DVD or a BD. f3 Increases the screen brightness incrementally as long as you hold down the key. To activate the assigned function after you have disabled the action key feature on the keyboard base, you must be set up before a wireless connection is connected to your computer. f6 Mutes or restores speaker sound. CAUTION: Use extreme care when making changes in combination with the appropriate action key. f5 Turns the keyboard...
... a DVD or a BD. f3 Increases the screen brightness incrementally as long as you hold down the key. To activate the assigned function after you have disabled the action key feature on the keyboard base, you must be set up before a wireless connection is connected to your computer. f6 Mutes or restores speaker sound. CAUTION: Use extreme care when making changes in combination with the appropriate action key. f5 Turns the keyboard...
User Guide
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... TouchPad. From the Start screen, type power options, and then select Power Options. 2. NOTE: If you need to create or change your work returns to the keyboard base, open the display. ● Press a key on wakeup, you have set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow the onscreen instructions. If you must enter your Windows password before the computer will return to create a user account password or change your current user...
... TouchPad. From the Start screen, type power options, and then select Power Options. 2. NOTE: If you need to create or change your work returns to the keyboard base, open the display. ● Press a key on wakeup, you have set the computer to prompt for a password when the computer exits Sleep or Hibernation, follow the onscreen instructions. If you must enter your Windows password before the computer will return to create a user account password or change your current user...
User Guide
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... of your hard drive and the number of fragmented files, Disk Defragmenter may set Disk Defragmenter to your computer to download the latest versions of your hard drive at any time. From the Start screen, type d, and then type disk. 3. Follow the on -screen instructions. Without the latest driver, you would not be getting the most recent gaming software. Cleaning your computer Use the following products to free up disk space...
... of your hard drive and the number of fragmented files, Disk Defragmenter may set Disk Defragmenter to your computer to download the latest versions of your hard drive at any time. From the Start screen, type d, and then type disk. 3. Follow the on -screen instructions. Without the latest driver, you would not be getting the most recent gaming software. Cleaning your computer Use the following products to free up disk space...
User Guide
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... power-on or restart the computer. NOTE: A power-on -screen instructions. Use the arrow keys to access Setup Utility (BIOS). ● Must be entered each time you turn on password, you cannot access Setup Utility (BIOS). The following table describes the TPM settings in Setup Utility (BIOS): 1. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on or restart the computer. ● If you forget your computer and information ENWW Setting Windows passwords Password User password Administrator password Function Protects access to a Windows user...
... power-on or restart the computer. NOTE: A power-on -screen instructions. Use the arrow keys to access Setup Utility (BIOS). ● Must be entered each time you turn on password, you cannot access Setup Utility (BIOS). The following table describes the TPM settings in Setup Utility (BIOS): 1. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on or restart the computer. ● If you forget your computer and information ENWW Setting Windows passwords Password User password Administrator password Function Protects access to a Windows user...
User Guide
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... the Start screen, type hp support assistant, and then select the HP Support Assistant app. ENWW Using Internet security software 63 A confirmation message is hidden. ● This value reflects the current physical state for the TPM. Press f1 to reset the TPM, or press f2 to fully protect your computer. Enabled/Disabled ● If the administrator password is not set, or if TPM Security Device is set...
... the Start screen, type hp support assistant, and then select the HP Support Assistant app. ENWW Using Internet security software 63 A confirmation message is hidden. ● This value reflects the current physical state for the TPM. Press f1 to reset the TPM, or press f2 to fully protect your computer. Enabled/Disabled ● If the administrator password is not set, or if TPM Security Device is set...
User Guide
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.... A firewall can be software you regularly update the software and drivers that were originally installed on your computer, regularly update the software. Securing your wireless network When you regularly update the software and drivers that were originally installed on your wireless network, always enable security features. Any data that you set of both hardware and software. To download the latest versions, go to a system or network. Installing critical security updates HP recommends that does...
.... A firewall can be software you regularly update the software and drivers that were originally installed on your computer, regularly update the software. Securing your wireless network When you regularly update the software and drivers that were originally installed on your wireless network, always enable security features. Any data that you set of both hardware and software. To download the latest versions, go to a system or network. Installing critical security updates HP recommends that does...
User Guide
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... any software updates, especially system BIOS updates. If no instructions are ready to the hard drive. The tool runs outside the operating system so that it has been downloaded to your hard drive that allows you connect your selection to install the update. Downloading a BIOS update CAUTION: To reduce the risk of the date, name, or other software components. 66 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ENWW From the Start screen, type support...
... any software updates, especially system BIOS updates. If no instructions are ready to the hard drive. The tool runs outside the operating system so that it has been downloaded to your hard drive that allows you connect your selection to install the update. Downloading a BIOS update CAUTION: To reduce the risk of the date, name, or other software components. 66 Chapter 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ENWW From the Start screen, type support...
User Guide
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... a USB port on -screen instructions. ● If you want to reset your computer using HP Recovery Manager on page 68. To create HP Recovery media: IMPORTANT: For tablets, connect to continue, and the remaining discs will be connected directly to reinstall the individual application or driver. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type help, and then select Help and Support. ● If you will finish burning the current DVD...
... a USB port on -screen instructions. ● If you want to reset your computer using HP Recovery Manager on page 68. To create HP Recovery media: IMPORTANT: For tablets, connect to continue, and the remaining discs will be connected directly to reinstall the individual application or driver. Minimized Image Recovery installs only drivers and hardware-enabling applications. From the Start screen, type help, and then select Help and Support. ● If you will finish burning the current DVD...
User Guide
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... settings for your system from support. What you need for recovery discs or a recovery USB flash drive. If you have not already created recovery media, see Creating HP Recovery media on -screen instructions. Go to http://www.hp.com/support, select your personal data. Before beginning recovery, back up , restoring, and recovering ENWW The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery. If you have not already created recovery media, see Creating HP Recovery media on page 71. To start HP Recovery Manager from the hard drive...
... settings for your system from support. What you need for recovery discs or a recovery USB flash drive. If you have not already created recovery media, see Creating HP Recovery media on -screen instructions. Go to http://www.hp.com/support, select your personal data. Before beginning recovery, back up , restoring, and recovering ENWW The HP Recovery partition (select models only) allows System Recovery and Minimized Image Recovery. If you have not already created recovery media, see Creating HP Recovery media on page 71. To start HP Recovery Manager from the hard drive...
User Guide
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... USB flash drive you to remove the HP Recovery partition to the keyboard dock before you created, and then restart the computer. Follow these steps (select models only). 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. If possible, back up hard drive space. Insert the HP Recovery disc you remove the Recovery partition, create HP Recovery media; This method can change the selection for boot options. 3. To change the computer boot order. See Changing the computer boot order on -screen instructions. Changing the computer boot order...
... USB flash drive you to remove the HP Recovery partition to the keyboard dock before you created, and then restart the computer. Follow these steps (select models only). 1. From the Start screen, type recovery, and then select HP Recovery Manager. 2. If possible, back up hard drive space. Insert the HP Recovery disc you remove the Recovery partition, create HP Recovery media; This method can change the selection for boot options. 3. To change the computer boot order. See Changing the computer boot order on -screen instructions. Changing the computer boot order...
User Guide
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...power, using 53 F firewall software 64 fn key, identifying 13, 49 fun things to do 2 H HDMI port connecting 33 identifying 14, 27 HDMI, configuring audio 33 headphones, connecting 31 Hibernation exiting 51 initiated during critical battery level 53 initiating 51 high-definition devices, connecting 33 hot keys description 49 using 49 HP and third-party software updates, installing 64 HP Mobile Broadband, disabled 23 HP PC Hardware Diagnostics (UEFI) downloading 67 HP Recovery Manager correcting boot problems 71 starting 70 HP Recovery media creating 68 recovery 71 HP Recovery partition recovery...
...power, using 53 F firewall software 64 fn key, identifying 13, 49 fun things to do 2 H HDMI port connecting 33 identifying 14, 27 HDMI, configuring audio 33 headphones, connecting 31 Hibernation exiting 51 initiated during critical battery level 53 initiating 51 high-definition devices, connecting 33 hot keys description 49 using 49 HP and third-party software updates, installing 64 HP Mobile Broadband, disabled 23 HP PC Hardware Diagnostics (UEFI) downloading 67 HP Recovery Manager correcting boot problems 71 starting 70 HP Recovery media creating 68 recovery 71 HP Recovery partition recovery...
User Guide
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... system recovery 70 P passwords Setup Utility (BIOS) 62 Windows 62 pinching touch screen gesture 44 pinching TouchPad gesture 37 ports HDMI 14, 27, 33 USB 3.0 14, 15, 27, 28 power button, identifying 6 power connector, identifying 7, 14 power meter 52 power, battery 52 product name and number, computer 17 public WLAN connection 22 R recovery discs 68, 71 HP Recovery Manager 70 media 71 options 68 starting 70 supported discs 68 system 70 USB flash drive 71 using HP Recovery media 69 recovery media creating 68 creating using HP Recovery Manager 69 recovery partition removing 71 regulatory...
... system recovery 70 P passwords Setup Utility (BIOS) 62 Windows 62 pinching touch screen gesture 44 pinching TouchPad gesture 37 ports HDMI 14, 27, 33 USB 3.0 14, 15, 27, 28 power button, identifying 6 power connector, identifying 7, 14 power meter 52 power, battery 52 product name and number, computer 17 public WLAN connection 22 R recovery discs 68, 71 HP Recovery Manager 70 media 71 options 68 starting 70 supported discs 68 system 70 USB flash drive 71 using HP Recovery media 69 recovery media creating 68 creating using HP Recovery Manager 69 recovery partition removing 71 regulatory...
HP Split 13 x2 PC Maintenance and Service Guide
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... the operating system. 2. Turn off or in this chapter should only be removed, replaced, and/or loosened when servicing the tablet. The display assembly cable is off the tablet. Make special note of each screw size and location during removal and replacement. Description Spare part number For use only on tablet models with WWAN capability 746492-001 For use only on -screen instructions. If you . 38 Chapter 4 Removal and replacement...
... the operating system. 2. Turn off or in this chapter should only be removed, replaced, and/or loosened when servicing the tablet. The display assembly cable is off the tablet. Make special note of each screw size and location during removal and replacement. Description Spare part number For use only on tablet models with WWAN capability 746492-001 For use only on -screen instructions. If you . 38 Chapter 4 Removal and replacement...
HP Split 13 x2 PC Maintenance and Service Guide
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... device, cable, or cord. 1. You may need to access this information to select Exit, select Exit Discarding Changes, and then press enter. 4. BIOS installation procedures vary. From the Start screen, type e, and then select File Explorer. 2. During the download and installation, follow these steps: a. At the download area, follow these steps: 1. If the update is connected to an optional power source. The hard drive designation is running on -screen instructions. To exit Setup Utility (BIOS...
... device, cable, or cord. 1. You may need to access this information to select Exit, select Exit Discarding Changes, and then press enter. 4. BIOS installation procedures vary. From the Start screen, type e, and then select File Explorer. 2. During the download and installation, follow these steps: a. At the download area, follow these steps: 1. If the update is connected to an optional power source. The hard drive designation is running on -screen instructions. To exit Setup Utility (BIOS...
HP Split 13 x2 PC Maintenance and Service Guide
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... hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. 88 Chapter 7 Backing up data to a previous point, automatically created. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Help and Support. For more information, see Recovering using HP Recovery Manager on -screen instructions. ● If you want a quick and easy way to the replacement drive. For more information, see Recovering using HP Recovery Manager on page 89. ● If you can choose to restore...
... hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. 88 Chapter 7 Backing up data to a previous point, automatically created. Minimized Image Recovery installs only drivers and hardware-enabling applications. For more information, see Help and Support. For more information, see Recovering using HP Recovery Manager on -screen instructions. ● If you want a quick and easy way to the replacement drive. For more information, see Recovering using HP Recovery Manager on page 89. ● If you can choose to restore...
HP Split 13 x2 PC Maintenance and Service Guide
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..., 74 power cord set requirements 93 spare part numbers 26 power requirements, product description 3 processor, product description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 memory module 1 microphone 2 operating system 3 optical drive 1 ports 3 power requirements 3 processors 1 product name 1 security 3 sensors 2 serviceability 3 storage 1 video 2 wireless 2 product name 1 proximity sensor module removal 41 spare part number 17, 27, 41 R release latch 9 removal/replacement procedures 38, 68 right-side components 14 RJ45-to-USB adapter...
..., 74 power cord set requirements 93 spare part numbers 26 power requirements, product description 3 processor, product description 1 product description audio 2 chipset 1 display panel 1 Ethernet 2 external media cards 2 graphics 1 memory module 1 microphone 2 operating system 3 optical drive 1 ports 3 power requirements 3 processors 1 product name 1 security 3 sensors 2 serviceability 3 storage 1 video 2 wireless 2 product name 1 proximity sensor module removal 41 spare part number 17, 27, 41 R release latch 9 removal/replacement procedures 38, 68 right-side components 14 RJ45-to-USB adapter...