Setup Guide
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...section A. Problem: (Windows only) The Device Setup Has Failed To Complete screen appears. Refer to connect the USB cable. Check all screens. HP Photosmart C6300 All-in again. Problem: (Windows only) You did not see the screen prompting you to section A. Do not plug the USB cable into ... a keyboard or a non-powered USB hub. Unplug the USB cable, and then insert the green HP All-in -One CD. Remove, and then re-insert the green HP All-in -One CD. USB Troubleshooting www.hp.com/support Problem: (Windows) The Microsoft Add Hardware screen appears. Action: Cancel all screens.
...section A. Problem: (Windows only) The Device Setup Has Failed To Complete screen appears. Refer to connect the USB cable. Check all screens. HP Photosmart C6300 All-in again. Problem: (Windows only) You did not see the screen prompting you to section A. Do not plug the USB cable into ... a keyboard or a non-powered USB hub. Unplug the USB cable, and then insert the green HP All-in -One CD. Remove, and then re-insert the green HP All-in -One CD. USB Troubleshooting www.hp.com/support Problem: (Windows) The Microsoft Add Hardware screen appears. Action: Cancel all screens.
Setup Guide
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...the Wireless Setup Wizard from the control panel before continuing with the software installation. HP Photosmart C6300 All-in -One may have not typed the name correctly. Action: • You can cause interference... typed exactly. Network Troubleshooting www.hp.com/support Problem: After you run the Wireless Setup Wizard from the HP All-in-One control panel, the HP All-in-One cannot connect to your network. For... the error message Printer Not Found. These security keys are using the default network name (SSID) provided by your wireless router manufacturer, your HP All-in -One may be power ...
...the Wireless Setup Wizard from the control panel before continuing with the software installation. HP Photosmart C6300 All-in -One may have not typed the name correctly. Action: • You can cause interference... typed exactly. Network Troubleshooting www.hp.com/support Problem: After you run the Wireless Setup Wizard from the HP All-in-One control panel, the HP All-in-One cannot connect to your network. For... the error message Printer Not Found. These security keys are using the default network name (SSID) provided by your wireless router manufacturer, your HP All-in -One may be power ...
Basic Guide
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... computers on a network 12 Change the HP All-in-One from a USB connection to a network connection 12 Configure your firewall to work with HP products 13 Advanced firewall information 14 Manage your network settings 14 2 HP All-in-One overview The HP All-in-One at a glance 16 Control panel features......17 Find more information...18 Load paper...19 Avoid paper jams...21 Print a photo on photo paper...22 Scan an image...23 Make a copy...23 Replace the ink cartridges...24 3 Troubleshooting and support Uninstall...
... computers on a network 12 Change the HP All-in-One from a USB connection to a network connection 12 Configure your firewall to work with HP products 13 Advanced firewall information 14 Manage your network settings 14 2 HP All-in-One overview The HP All-in-One at a glance 16 Control panel features......17 Find more information...18 Load paper...19 Avoid paper jams...21 Print a photo on photo paper...22 Scan an image...23 Make a copy...23 Replace the ink cartridges...24 3 Troubleshooting and support Uninstall...
Basic Guide
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...1. An Ethernet cable connector (also called an RJ-45 connector) is a different number of the product. Connect the HP All-in-One to the network To connect the HP All-in-One to the network, use the Ethernet port on page 11 What you need for a wired network" on page 3...all of the required materials. ❑ A functional Ethernet network that includes a router, switch, or hub with an Ethernet connection. NOTE: The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet networks. To connect the product to a wired network. There is wider and thicker and always has 8 ...
...1. An Ethernet cable connector (also called an RJ-45 connector) is a different number of the product. Connect the HP All-in-One to the network To connect the HP All-in-One to the network, use the Ethernet port on page 11 What you need for a wired network" on page 3...all of the required materials. ❑ A functional Ethernet network that includes a router, switch, or hub with an Ethernet connection. NOTE: The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet networks. To connect the product to a wired network. There is wider and thicker and always has 8 ...
Basic Guide
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... router or access point (802.11) to an available port on an integrated wireless (WLAN 802.11) network The HP All-in -One on your wireless network, HP recommends you have connected the product to the network, install the software. Connect the other network elements. When network elements... or access point, this is called an infrastructure network. Network setup 4 Network setup Chapter 1 2. Set up the HP All-in -One uses an internal networking component that supports a wireless network. Connect the Ethernet cable to the Ethernet port on the back of the Ethernet cable to connect the...
... router or access point (802.11) to an available port on an integrated wireless (WLAN 802.11) network The HP All-in -One on your wireless network, HP recommends you have connected the product to the network, install the software. Connect the other network elements. When network elements... or access point, this is called an infrastructure network. Network setup 4 Network setup Chapter 1 2. Set up the HP All-in -One uses an internal networking component that supports a wireless network. Connect the Ethernet cable to the Ethernet port on the back of the Ethernet cable to connect the...
Basic Guide
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...SecureEasySetup and for an integrated wireless WLAN 802.11 network" on page 5 Next, connect the HP All-in-One to the wireless "Connect to your wireless router or access point supports this feature. Network setup The advantages of the required materials. You can also use a ...wireless router (access point or base station) that you intend to install the HP All-in-One on. ❑ Broadband Internet access (...
...SecureEasySetup and for an integrated wireless WLAN 802.11 network" on page 5 Next, connect the HP All-in-One to the wireless "Connect to your wireless router or access point supports this feature. Network setup The advantages of the required materials. You can also use a ...wireless router (access point or base station) that you intend to install the HP All-in-One on. ❑ Broadband Internet access (...
Basic Guide
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...the full range of features and functions, including use of the HP Photosmart Software that came with the HP All-in -One functions directly from a memory card or USB storage device. 2 HP All-in-One overview Use the HP All-in-One to as the input tray) 8 Photo tray 9 Ink ...cartridge door 10 Glass 11 Lid backing 16 HP All-in-One overview You can access many HP All-in -One. NOTE: This guide introduces basic operations and troubleshooting, as well as provides information for contacting HP support...
...the full range of features and functions, including use of the HP Photosmart Software that came with the HP All-in -One functions directly from a memory card or USB storage device. 2 HP All-in-One overview Use the HP All-in-One to as the input tray) 8 Photo tray 9 Ink ...cartridge door 10 Glass 11 Lid backing 16 HP All-in-One overview You can access many HP All-in -One. NOTE: This guide introduces basic operations and troubleshooting, as well as provides information for contacting HP support...
Basic Guide
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... showing on your HP All-in-One that are only available using the HP All-in the print queue. Red-Eye Removal: Turns the Red-Eye Removal feature on or off , a minimal amount of the Start Here guide, or see "Troubleshooting and support" on page 27 in -One overview From the ... current operation. 16 Setup: Opens the Setup menu where you can select a topic to a wireless network. HP All-in-One overview 18 HP All-in this guide, including features that the printer is inserted. See the display for your computer screen. When viewing screens other than the Home screen, the Help...
... showing on your HP All-in-One that are only available using the HP All-in the print queue. Red-Eye Removal: Turns the Red-Eye Removal feature on or off , a minimal amount of the Start Here guide, or see "Troubleshooting and support" on page 27 in -One overview From the ... current operation. 16 Setup: Opens the Setup menu where you can select a topic to a wireless network. HP All-in-One overview 18 HP All-in this guide, including features that the printer is inserted. See the display for your computer screen. When viewing screens other than the Home screen, the Help...
Basic Guide
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... support, drivers, supplies, and ordering information. To load full-size paper 1. Raise and hold the output tray in -One series. For more information, see the onscreen Help. Next, click the main menu and select Photosmart C6300 All-in the open position. 2. To access the onscreen Help • Windows: Click Start > All Programs > HP > Photosmart C6300 All-in -One...
... support, drivers, supplies, and ordering information. To load full-size paper 1. Raise and hold the output tray in -One series. For more information, see the onscreen Help. Next, click the main menu and select Photosmart C6300 All-in the open position. 2. To access the onscreen Help • Windows: Click Start > All Programs > HP > Photosmart C6300 All-in -One...
Basic Guide
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... If your installation is important that came with the product. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. To verify that came with your computer. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document),... If the Setup program does not appear, locate the setup.exe file on the computer. Restart your computer. 5. 3 Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues, and some operational topics. Double-click Add/Remove Programs (or click Uninstall ...
... If your installation is important that came with the product. Select HP Photosmart All-In-One Driver Software, and then click Change/Remove. To verify that came with your computer. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document),... If the Setup program does not appear, locate the setup.exe file on the computer. Restart your computer. 5. 3 Troubleshooting and support This chapter contains troubleshooting information for installation and configuration issues, and some operational topics. Double-click Add/Remove Programs (or click Uninstall ...
Basic Guide
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... product off the product, and then unplug the power cord. If prompted, choose your country/region, and then click Contact HP for technical support. Plug the power cord back in -One hardware. Plug the power cord into a switched outlet, make sure the power strip is switched to on . Solution 5: ...Contact HP support for service Solution: If you are no light indications, no noise, and no movement from the product when you use with the ...
... product off the product, and then unplug the power cord. If prompted, choose your country/region, and then click Contact HP for technical support. Plug the power cord back in -One hardware. Plug the power cord into a switched outlet, make sure the power strip is switched to on . Solution 5: ...Contact HP support for service Solution: If you are no light indications, no noise, and no movement from the product when you use with the ...
Basic Guide
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... input tray Solution: Load paper in order, with one end of the USB cable into a power outlet.... If this product was not the default printer. After setting up the product, it does... properly and have installed the software, plug one or more information on your computer to turn...You sent the print job to be the default printer. Cause: The product might have been a problem... tray. Solution 2: Set your product to the default printer, but I connected the USB cable, but this did... button to change your product as the default printer Solution: Use the system tools on installing the...
... input tray Solution: Load paper in order, with one end of the USB cable into a power outlet.... If this product was not the default printer. After setting up the product, it does... properly and have installed the software, plug one or more information on your computer to turn...You sent the print job to be the default printer. Cause: The product might have been a problem... tray. Solution 2: Set your product to the default printer, but I connected the USB cable, but this did... button to change your product as the default printer Solution: Use the system tools on installing the...
Basic Guide
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...computer is online and ready 5. Position the product and computer near each other and have successfully installed the HP Photosmart Software on . Troubleshooting and support 30 Troubleshooting and support The Wireless Network Test prints. Make sure that blinks. For wireless networking issues, run the Wireless Network Test...USB cable between the product and your computer. If the previous steps do not see if the indicator lights are two indicator lights, one that is on in the order listed: 1. NOTE: The diagnostic test might be a problem with the router or your computer. ...
...computer is online and ready 5. Position the product and computer near each other and have successfully installed the HP Photosmart Software on . Troubleshooting and support 30 Troubleshooting and support The Wireless Network Test prints. Make sure that blinks. For wireless networking issues, run the Wireless Network Test...USB cable between the product and your computer. If the previous steps do not see if the indicator lights are two indicator lights, one that is on in the order listed: 1. NOTE: The diagnostic test might be a problem with the router or your computer. ...
Basic Guide
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Make sure that the HP All-in-One is connected to your network If your product is not connected to ...the power cord from the wireless router. c. The lights indicate the following steps can also access the HP Network Assistant at http:// www.hp.com/sbso/wireless/tools-setup.html?jumpid=reg_R1002_USEN for help you will not be able to a wired...), then it is possible that is highlighted, and then press OK. The connection status of the product. Troubleshooting and support Network troubleshooting 31 The following : • Top light: If the light is lit solid green, the product is connected...
Make sure that the HP All-in-One is connected to your network If your product is not connected to ...the power cord from the wireless router. c. The lights indicate the following steps can also access the HP Network Assistant at http:// www.hp.com/sbso/wireless/tools-setup.html?jumpid=reg_R1002_USEN for help you will not be able to a wired...), then it is possible that is highlighted, and then press OK. The connection status of the product. Troubleshooting and support Network troubleshooting 31 The following : • Top light: If the light is lit solid green, the product is connected...
Basic Guide
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...it. B: Check to see if you can access the HP Photosmart C6300 All-in-One series home page After you establish that resides within the HP All-in-One.) To access the HP Photosmart C6300 All-in-One series home page ▲ On your computer, open ...HP Photosmart C6300 All-in -One series have the HP Photosmart Software installed, you can verify if they are on the same network by your router. Troubleshooting and support 32 Troubleshooting and support If you can access the HP Photosmart C6300 All-in -One series home page again. Turn off , you cannot access the HP Photosmart C6300 All-in -One...
...it. B: Check to see if you can access the HP Photosmart C6300 All-in-One series home page After you establish that resides within the HP All-in-One.) To access the HP Photosmart C6300 All-in-One series home page ▲ On your computer, open ...HP Photosmart C6300 All-in -One series have the HP Photosmart Software installed, you can verify if they are on the same network by your router. Troubleshooting and support 32 Troubleshooting and support If you can access the HP Photosmart C6300 All-in -One series home page again. Turn off , you cannot access the HP Photosmart C6300 All-in -One...
Basic Guide
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... to periodically perform this still does not work, there might be interfering. If you have to Control Panel, and then select Printers and Faxes. 2. Do one of services, right click HP Network Devices Support, and then select Restart. 4. Double-click Services and Applications, and then select Services. 3. Scroll down the list of the following...
... to periodically perform this still does not work, there might be interfering. If you have to Control Panel, and then select Printers and Faxes. 2. Do one of services, right click HP Network Devices Support, and then select Restart. 4. Double-click Services and Applications, and then select Services. 3. Scroll down the list of the following...
Basic Guide
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... wheels for torn pieces of this guide. 34 Troubleshooting and support Troubleshooting and support Visit the HP online support Web site at room temperature (15.6°-26.6° C or 60°-78° F). • HP recommends that might not return to occur. 3. If you notice...quality. • Do not clean the printhead unnecessarily. For support contact information, see the inside the product. HP online support is the fastest source for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. Gently push the...
... wheels for torn pieces of this guide. 34 Troubleshooting and support Troubleshooting and support Visit the HP online support Web site at room temperature (15.6°-26.6° C or 60°-78° F). • HP recommends that might not return to occur. 3. If you notice...quality. • Do not clean the printhead unnecessarily. For support contact information, see the inside the product. HP online support is the fastest source for common problems • Proactive product updates, support alerts, and HP newsgrams that came with the product. 2. Gently push the...
Basic Guide
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For a complete listing of supported media sizes, see the printer software. Regulatory notices 35 4 Technical information Technical information The technical specifications and international regulatory information for your product is SDGOB-...mA 50-60 Hz • Output voltage: DC 32 V===1300 mA NOTE: Use only with the marketing name (HP Photosmart C6300 All-in -One may be confused with the power adapter supplied by HP. Regulatory model identification number For regulatory identification purposes, your country/region. This regulatory number should not be slightly distorted...
For a complete listing of supported media sizes, see the printer software. Regulatory notices 35 4 Technical information Technical information The technical specifications and international regulatory information for your product is SDGOB-...mA 50-60 Hz • Output voltage: DC 32 V===1300 mA NOTE: Use only with the marketing name (HP Photosmart C6300 All-in -One may be confused with the power adapter supplied by HP. Regulatory model identification number For regulatory identification purposes, your country/region. This regulatory number should not be slightly distorted...
Basic Guide
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www.hp.com/support $IULFD(QJOLVKVSHDNLQJ $IULTXHIUDQFRSKRQH $UJHQWLQD%XHQRV$LUHV $UJHQWLQD $XVWUDOLD $XVWUDOLDRXWRIZDUUDQW\ VWHUUHLFK %HOJL %HOJLTXH %UDVLO6DR3DXOR %UDVLO &DQDGD KS ...
www.hp.com/support $IULFD(QJOLVKVSHDNLQJ $IULTXHIUDQFRSKRQH $UJHQWLQD%XHQRV$LUHV $UJHQWLQD $XVWUDOLD $XVWUDOLDRXWRIZDUUDQW\ VWHUUHLFK %HOJL %HOJLTXH %UDVLO6DR3DXOR %UDVLO &DQDGD KS ...
User Guide
Page 8
......303 Ink cartridge warranty information 303 Support process...304 Before you call HP support...304 HP support by phone...305 Phone support period...305 Placing a call...305 After the phone support period 305 Additional warranty options...305 HP Quick Exchange Service (Japan 306 HP Korea customer support 306 Prepare the HP All-in-One for shipment 307 Secure the ink system...307...
......303 Ink cartridge warranty information 303 Support process...304 Before you call HP support...304 HP support by phone...305 Phone support period...305 Placing a call...305 After the phone support period 305 Additional warranty options...305 HP Quick Exchange Service (Japan 306 HP Korea customer support 306 Prepare the HP All-in-One for shipment 307 Secure the ink system...307...