HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
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...; Use the Windows troubleshooters. Select Start > Help and Support. • Select the question mark on the One-Touch button located at a time, in the order in the Reference Guide on , but the screen is cold, allow it to Both in Display-off mode. • If the notebook is blank • Move the mouse or tap the TouchPad. If an external display does not work • Check the connections. • The external monitor...
...; Use the Windows troubleshooters. Select Start > Help and Support. • Select the question mark on the One-Touch button located at a time, in the order in the Reference Guide on , but the screen is cold, allow it to Both in Display-off mode. • If the notebook is blank • Move the mouse or tap the TouchPad. If an external display does not work • Check the connections. • The external monitor...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
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... under the Error-checking section of the notebook. • Remove and reinsert the hard drive. Startup Guide 29 If this setting with your notebook. If files are disabled. You can format the hard drive and reinstall the original factory software using the QuickRestore System Recovery CD included with the BIOS Setup utility. • Restart the notebook. If the pointer is rebooting. Troubleshooting and Maintenance Troubleshooting Your Notebook Hard drive problems If the notebook hard drive does not spin • Make sure the notebook has power.
... under the Error-checking section of the notebook. • Remove and reinsert the hard drive. Startup Guide 29 If this setting with your notebook. If files are disabled. You can format the hard drive and reinstall the original factory software using the QuickRestore System Recovery CD included with the BIOS Setup utility. • Restart the notebook. If the pointer is rebooting. Troubleshooting and Maintenance Troubleshooting Your Notebook Hard drive problems If the notebook hard drive does not spin • Make sure the notebook has power.
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
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..., insert the tip of memory (RAM). Then press the power button to turn the notebook back on . • If you're using a power strip, remove the AC adapter from the power strip, then plug it turns on . • To avoid lockup problems, avoid pressing the TV Now! Troubleshooting and Maintenance Troubleshooting Your Notebook Performance problems For best performance, your work, shut down Windows immediately, then insert a charged battery or plug in the...
..., insert the tip of memory (RAM). Then press the power button to turn the notebook back on . • If you're using a power strip, remove the AC adapter from the power strip, then plug it turns on . • To avoid lockup problems, avoid pressing the TV Now! Troubleshooting and Maintenance Troubleshooting Your Notebook Performance problems For best performance, your work, shut down Windows immediately, then insert a charged battery or plug in the...
HP Pavilion ze4x00, ze5x00 and specific xt notebook series - Startup Guide
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..., 19 volume, 19 audio volume, 19 audio jacks, 3 audio mute button, 3 B battery checking status, 24 installing, 10 location, 2, 3 low power warning, 25 release latch, 6, 7 status lights, 24 troubleshooting, 30 BIOS Setup utility using, 32 boot device order, 17 brightness, adjusting, 19 C Caps Lock, 9 CD-ROM drive location, 2, 3 configuring BIOS settings, 32 D devices temporary boot order, 17 diskette drive location, 5 display brightness, 19 port, 5 docking port, 6, 7 Documentation Library CD, 14 DVD drive location, 2, 3 setting region code, 20 E ergonomics, 10 external monitor port, 5 F Fn key...
..., 19 volume, 19 audio volume, 19 audio jacks, 3 audio mute button, 3 B battery checking status, 24 installing, 10 location, 2, 3 low power warning, 25 release latch, 6, 7 status lights, 24 troubleshooting, 30 BIOS Setup utility using, 32 boot device order, 17 brightness, adjusting, 19 C Caps Lock, 9 CD-ROM drive location, 2, 3 configuring BIOS settings, 32 D devices temporary boot order, 17 diskette drive location, 5 display brightness, 19 port, 5 docking port, 6, 7 Documentation Library CD, 14 DVD drive location, 2, 3 setting region code, 20 E ergonomics, 10 external monitor port, 5 F Fn key...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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...Features ...1-15 Operation ...1-18 Turning the Notebook On and Off 1-18 Checking the Status of the Notebook 1-19 Using Fn Hot Keys ...1-20 Resetting the Notebook ...1-21 Specifications ...1-22 Internal Design ...1-27 Removal and Replacement 2-1 Disassembly Flowchart ...2-3 Removing the Battery (User-Replaceable 2-4 Removing a SDRAM Module (User-Replaceable 2-5 Removing the Wireless LAN Mini-PCI Card (User-Replaceable 2-6 Removing the Hard Disk Drive (User-Replaceable 2-7 Replacing Small Parts (User-Replaceable 2-9 Removing the Keyboard Cover (User-Replaceable 2-10 Removing the Speaker...
...Features ...1-15 Operation ...1-18 Turning the Notebook On and Off 1-18 Checking the Status of the Notebook 1-19 Using Fn Hot Keys ...1-20 Resetting the Notebook ...1-21 Specifications ...1-22 Internal Design ...1-27 Removal and Replacement 2-1 Disassembly Flowchart ...2-3 Removing the Battery (User-Replaceable 2-4 Removing a SDRAM Module (User-Replaceable 2-5 Removing the Wireless LAN Mini-PCI Card (User-Replaceable 2-6 Removing the Hard Disk Drive (User-Replaceable 2-7 Replacing Small Parts (User-Replaceable 2-9 Removing the Keyboard Cover (User-Replaceable 2-10 Removing the Speaker...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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Resetting the Notebook 1-21 Figure 1-5. Removing the Hard Disk Drive 2-7 Figure 2-6. Removing the Motherboard 2-31 Figure 2-19. Removing the Battery ...2-4 Figure 2-3. Removing the Hard Disk Drive Tray 2-8 Figure 2-7. Removing the CD/DVD Drive 2-16 Figure 2-12. Removing the Heatsink (with Fan 2-26 Figure 2-17. Removing a PCMCIA Door 2-35 Figure 2-22. Exploded View...4-2 iv Service Manual Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-1 Hewlett-Packard Display Quality Statement 5-2 Service Notes and Obsolete Parts 5-4 Figures Figure...
Resetting the Notebook 1-21 Figure 1-5. Removing the Hard Disk Drive 2-7 Figure 2-6. Removing the Motherboard 2-31 Figure 2-19. Removing the Battery ...2-4 Figure 2-3. Removing the Hard Disk Drive Tray 2-8 Figure 2-7. Removing the CD/DVD Drive 2-16 Figure 2-12. Removing the Heatsink (with Fan 2-26 Figure 2-17. Removing a PCMCIA Door 2-35 Figure 2-22. Exploded View...4-2 iv Service Manual Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-1 Hewlett-Packard Display Quality Statement 5-2 Service Notes and Obsolete Parts 5-4 Figures Figure...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... Two slots for PXE/BINL, NCP/IPX, DHCP. Volume and mute buttons (certain models). Left and right click buttons. MBA (Managed Boot Agent) support for PC2100 DDR-266 SDRAM modules. Compaq Evo Notebook N1010v and Presario 1010: 1.6- Dual display capability (depends on -LAN, fast IP, DMI, dRMON. At least 128 MB SDRAM preinstalled. Stereo sound via two built-in . 87/88-key touch-type QWERTY keyboard with...
... Two slots for PXE/BINL, NCP/IPX, DHCP. Volume and mute buttons (certain models). Left and right click buttons. MBA (Managed Boot Agent) support for PC2100 DDR-266 SDRAM modules. Compaq Evo Notebook N1010v and Presario 1010: 1.6- Dual display capability (depends on -LAN, fast IP, DMI, dRMON. At least 128 MB SDRAM preinstalled. Stereo sound via two built-in . 87/88-key touch-type QWERTY keyboard with...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... Replacement Service Manual When the process completes, press the power button to the notebook. 4. The BIOS update also resets the configurations in the Connect window to reprogram the BIOS IC. Click Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for BIOS passwords-so record these directions exactly or you make an Internet connection from the HP Business Support Web site (www.hp.com/go/bizsupport). Click Update, select Download New and click OK. Installation utilities and instructions...
... Replacement Service Manual When the process completes, press the power button to the notebook. 4. The BIOS update also resets the configurations in the Connect window to reprogram the BIOS IC. Click Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for BIOS passwords-so record these directions exactly or you make an Internet connection from the HP Business Support Web site (www.hp.com/go/bizsupport). Click Update, select Download New and click OK. Installation utilities and instructions...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... to turn notebook off , then reconnect power and try external monitor. SDRAM module. Display assembly. Floppy disk or floppy drive. If power status light turns on but boots on , reprogram BIOS, replace top case, replace motherboard. If power status light and display turn notebook off , then press power button to turn on AC. Reinsert any PC cards, press reset button to help find the problem. Make sure battery is installed and connected correctly. 3-6 Troubleshooting and Diagnostics Service Manual Motherboard. CD/DVD drive. If monitor shows activity but OS does not start...
... to turn notebook off , then reconnect power and try external monitor. SDRAM module. Display assembly. Floppy disk or floppy drive. If power status light turns on but boots on , reprogram BIOS, replace top case, replace motherboard. If power status light and display turn notebook off , then press power button to turn on AC. Reinsert any PC cards, press reset button to help find the problem. Make sure battery is installed and connected correctly. 3-6 Troubleshooting and Diagnostics Service Manual Motherboard. CD/DVD drive. If monitor shows activity but OS does not start...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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...Center: Suggestions Use Tools tab in BIOS Setup. Use Disk Defragmenter to check hard disk. Repair Center: Likely Causes Hard drive. Make sure charged battery is restricted to reinstall factory software onto hard drive, replace hard drive. Battery. Error message such as "Invalid system disk" or "Auto IDE error". User must call Technical Support and provide proof of ownership. See page 5-1. Service Manual Troubleshooting and Diagnostics 3-7 Password forgotten. Password removal is installed or AC adapter connected. Symptom Sluggish startup or shutdown...
...Center: Suggestions Use Tools tab in BIOS Setup. Use Disk Defragmenter to check hard disk. Repair Center: Likely Causes Hard drive. Make sure charged battery is restricted to reinstall factory software onto hard drive, replace hard drive. Battery. Error message such as "Invalid system disk" or "Auto IDE error". User must call Technical Support and provide proof of ownership. See page 5-1. Service Manual Troubleshooting and Diagnostics 3-7 Password forgotten. Password removal is installed or AC adapter connected. Symptom Sluggish startup or shutdown...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... Symptom Display Dark display, no image, replace motherboard. Repair Center: Comments Check cable connections. Declared to area on and warmed up. Display cable connection. Caused by customer abuse. Make sure CPU module is on keyboard. Scratched display glass. External display does not work. Check display cable connection. Adjust display brightness. Display assembly. Was notebook or drive dropped? Replace SDRAM modules. Switchboard PCA. Check power supply. Display cable connection. Motherboard. Check power source. Try external monitor. Hard disk Hard disk never...
... Symptom Display Dark display, no image, replace motherboard. Repair Center: Comments Check cable connections. Declared to area on and warmed up. Display cable connection. Caused by customer abuse. Make sure CPU module is on keyboard. Scratched display glass. External display does not work. Check display cable connection. Adjust display brightness. Display assembly. Was notebook or drive dropped? Replace SDRAM modules. Switchboard PCA. Check power supply. Display cable connection. Motherboard. Check power source. Try external monitor. Hard disk Hard disk never...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... module. Check whether sound is connected, Use BIOS Setup to check settings. Test audio with e-Diagtools diagnostics. Memory Out of memory error. Make sure touch pad is installed from \hp\drivers\touchpad.) Top case. Increase sound volume. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled in Device Manager. Motherboard. Make sure C drive has adequate free space. SDRAM module. Top case. Make sure speaker assembly cable is connected. Click button does not work. Sound does not record. Top case. Service Manual Troubleshooting...
... module. Check whether sound is connected, Use BIOS Setup to check settings. Test audio with e-Diagtools diagnostics. Memory Out of memory error. Make sure touch pad is installed from \hp\drivers\touchpad.) Top case. Increase sound volume. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled in Device Manager. Motherboard. Make sure C drive has adequate free space. SDRAM module. Top case. Make sure speaker assembly cable is connected. Click button does not work. Sound does not record. Top case. Service Manual Troubleshooting...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... infrared ports is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Check settings in Windows Help. Make sure LAN cable is 100 meters (330 feet). Open Hardware Device Manager. Sunlight, heat from notebook (possible IRQ conflict). Test LAN with ECP parallel port. Symptom LAN/network General problems. Infrared General problems. Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Motherboard. Use networking troubleshooter in Control Panel. Try connecting notebook to another network station...
... infrared ports is not blocked, ports face each other sources of infrared radiation can cause transmission errors. Check settings in Windows Help. Make sure LAN cable is 100 meters (330 feet). Open Hardware Device Manager. Sunlight, heat from notebook (possible IRQ conflict). Test LAN with ECP parallel port. Symptom LAN/network General problems. Infrared General problems. Call Center: Suggestions Repair Center: Likely Causes Check cables and connections. Motherboard. Use networking troubleshooter in Control Panel. Try connecting notebook to another network station...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... power notebook. Try card in Control Panel. In Device Manager, refresh device list and check for damage or proper fan operation. AC adapter cannot be repaired and must be caused by customer abuse. Repair Center: Likely Causes Mini-PCI card. Make sure correct applications are not blocked. Motherboard Evidence of Keyboard in One-Touch tab of spilled liquid. Motherboard. If both slots are properly connected to charge CMOS battery. Repair Center: Comments Make sure all cables are affected, replace motherboard...
... power notebook. Try card in Control Panel. In Device Manager, refresh device list and check for damage or proper fan operation. AC adapter cannot be repaired and must be caused by customer abuse. Repair Center: Likely Causes Mini-PCI card. Make sure correct applications are not blocked. Motherboard Evidence of Keyboard in One-Touch tab of spilled liquid. Motherboard. If both slots are properly connected to charge CMOS battery. Repair Center: Comments Make sure all cables are affected, replace motherboard...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... Quiet Boot is enabled in BIOS Setup (the default setting), press Esc during boot to view the Support Ticket. 11. If POST displays an error message or issues a beep code indicating an error, confirm the problem using other diagnostic tools. The basic hardware test shows a recommended replacement part. When the notebook boots, its system BIOS runs a series of the notebook's components require service. e-Diagtools for Windows. 13. Boot from the Recovery CD or DVD. if an error occurs, the BIOS displays...
... Quiet Boot is enabled in BIOS Setup (the default setting), press Esc during boot to view the Support Ticket. 11. If POST displays an error message or issues a beep code indicating an error, confirm the problem using other diagnostic tools. The basic hardware test shows a recommended replacement part. When the notebook boots, its system BIOS runs a series of the notebook's components require service. e-Diagtools for Windows. 13. Boot from the Recovery CD or DVD. if an error occurs, the BIOS displays...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... device initialization. Initialize system hardware. Initialize caches to start (optional). RAM failure on address line xxxx. Test CPU bus-clock frequency. Initialize interrupt vectors. Set IN POST flag. Enable CPU cache. Reset Programmable Interrupt Controller. Test DRAM refresh. Initialize POST Memory Manager. Check ROM copyright notice. Auto size DRAM; Initialize all accessories, including SDRAM modules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. Auto size cache. Check video configuration against CMOS...
... device initialization. Initialize system hardware. Initialize caches to start (optional). RAM failure on address line xxxx. Test CPU bus-clock frequency. Initialize interrupt vectors. Set IN POST flag. Enable CPU cache. Reset Programmable Interrupt Controller. Test DRAM refresh. Initialize POST Memory Manager. Check ROM copyright notice. Auto size DRAM; Initialize all accessories, including SDRAM modules, port replicator, PC cards, printer, external monitor, pointing device, and keyboard. 2. Auto size cache. Check video configuration against CMOS...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... for configuration errors. Disable onboard Super I /O ports. Initialize hard-disk controllers. Determine number of ATA drives (optional). Check key lock. Check password (optional). Test for keyboard errors. Display prompt "Press F2 to UserPatch1. Jump to enter SETUP". Display shadow-area message. Initialize Intelligent System Monitoring. Initialize Extended BIOS Data Area. Set time of POST. prepare to UserPatch2. Initialize MultiBoot. Set key click if enabled. Initialize POST display service. Test RAM between 512 and 640 kB. Set up Power Management...
... for configuration errors. Disable onboard Super I /O ports. Initialize hard-disk controllers. Determine number of ATA drives (optional). Check key lock. Check password (optional). Test for keyboard errors. Display prompt "Press F2 to UserPatch1. Jump to enter SETUP". Display shadow-area message. Initialize Intelligent System Monitoring. Initialize Extended BIOS Data Area. Set time of POST. prepare to UserPatch2. Initialize MultiBoot. Set key click if enabled. Initialize POST display service. Test RAM between 512 and 640 kB. Set up Power Management...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... to Memory Technologies Devices such as ROM, RAM, PCMCIA, and serial disk. Force check (optional). Initialize the CPU. Initialize system I /O and memory for PCMCIA. Initialize Memory size. Initialize Run Time Clock. Improper video configuration (reprogram EEPROM) or external ROM checksum failure. 3-22 Troubleshooting and Diagnostics Service Manual Initialize the chipset. Set Huge Segment. Initialize Multi Processor. Initialize OEM special code. Shadow Boot Block. Initialize System Management Manager. Initialize POST Error Manager (PEM). PnPnd dual CMOS (optional...
... to Memory Technologies Devices such as ROM, RAM, PCMCIA, and serial disk. Force check (optional). Initialize the CPU. Initialize system I /O and memory for PCMCIA. Initialize Memory size. Initialize Run Time Clock. Improper video configuration (reprogram EEPROM) or external ROM checksum failure. 3-22 Troubleshooting and Diagnostics Service Manual Initialize the chipset. Set Huge Segment. Initialize Multi Processor. Initialize OEM special code. Shadow Boot Block. Initialize System Management Manager. Initialize POST Error Manager (PEM). PnPnd dual CMOS (optional...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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Invalid System Configuration Data Problem with NVRAM (CMOS) data. PS/2 Mouse Boot Summary Screen: PS/2 mouse installed. nnnn kB System RAM Passed Where nnnn is the amount of system RAM in the system bus. Operating system not found Operating system cannot be located on card). Enter BIOS Setup and see if the hard disk and drive A: are properly identified. Parity error found in kB successfully tested. Press to locate the address and display it...
Invalid System Configuration Data Problem with NVRAM (CMOS) data. PS/2 Mouse Boot Summary Screen: PS/2 mouse installed. nnnn kB System RAM Passed Where nnnn is the amount of system RAM in the system bus. Operating system not found Operating system cannot be located on card). Enter BIOS Setup and see if the hard disk and drive A: are properly identified. Parity error found in kB successfully tested. Press to locate the address and display it...
HP Pavilion & Compaq Presario Notebook PC - Service Manual
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... software. Default Detected automatically. Default Auto Service Manual Troubleshooting and Diagnostics 3-27 Displays the MAC network address of RAM. Detected automatically. Default Detected automatically. Internal Hard Disk Sets the hard disk drive type and various parameters. Detected automatically. The pointing devices are for the initial BIOS release and might differ somewhat for BIOS Setup. System Time System Date Language Sets the time using dd/mm/yy format (except English, which uses mm/dd/yy format). Detected automatically. CPU Serial Number Serial Number...
... software. Default Detected automatically. Default Auto Service Manual Troubleshooting and Diagnostics 3-27 Displays the MAC network address of RAM. Detected automatically. Default Detected automatically. Internal Hard Disk Sets the hard disk drive type and various parameters. Detected automatically. The pointing devices are for the initial BIOS release and might differ somewhat for BIOS Setup. System Time System Date Language Sets the time using dd/mm/yy format (except English, which uses mm/dd/yy format). Detected automatically. CPU Serial Number Serial Number...