HP Pavilion m4 Notebook PC Maintenance and Service Guide
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... 29 Battery ...30 Hard drive ...31 WLAN module ...33 Solid-state drive ...35 Memory module ...36 Optical drive ...38 6 Removal and replacement procedures for Authorized Service Provider parts 40 Component replacement procedures 40 RTC battery ...41 Keyboard ...42 Top cover ...45 Power button board 48 TouchPad button board 50 Fan ...52 Audio/USB board 54 System board ...55 Power connector cable 58 Heat sink ...59 Processor ...61 Speakers ...63 Display assembly subcomponents 64 7 Using Setup Utility (BIOS) and System Diagnostics 71 Starting Setup Utility (BIOS) ...71 Updating the BIOS...
... 29 Battery ...30 Hard drive ...31 WLAN module ...33 Solid-state drive ...35 Memory module ...36 Optical drive ...38 6 Removal and replacement procedures for Authorized Service Provider parts 40 Component replacement procedures 40 RTC battery ...41 Keyboard ...42 Top cover ...45 Power button board 48 TouchPad button board 50 Fan ...52 Audio/USB board 54 System board ...55 Power connector cable 58 Heat sink ...59 Processor ...61 Speakers ...63 Display assembly subcomponents 64 7 Using Setup Utility (BIOS) and System Diagnostics 71 Starting Setup Utility (BIOS) ...71 Updating the BIOS...
HP Pavilion m4 Notebook PC Maintenance and Service Guide
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Restore and recovery ...79 Using Windows Refresh for quick and easy recovery 80 Remove everything and reinstall Windows 81 Recovering using HP Recovery Manager 81 What you need to know 82 Using the HP Recovery partition to recover a minimized image (select models only 82 Using HP Recovery media to recover 83 Changing the computer boot order 83 Removing the HP Recovery partition 83 10 Power cord set requirements 84 Requirements for all countries 84 Requirements for specific countries and regions 85 11 Recycling ...86 Index ...87 vii
Restore and recovery ...79 Using Windows Refresh for quick and easy recovery 80 Remove everything and reinstall Windows 81 Recovering using HP Recovery Manager 81 What you need to know 82 Using the HP Recovery partition to recover a minimized image (select models only 82 Using HP Recovery media to recover 83 Changing the computer boot order 83 Removing the HP Recovery partition 83 10 Power cord set requirements 84 Requirements for all countries 84 Requirements for specific countries and regions 85 11 Recycling ...86 Index ...87 vii
HP Pavilion m4 Notebook PC Maintenance and Service Guide
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... video Full-size, island-style Windows 8 keyboard (no numeric keypad) Gesture support: MultiTouch gestures enabled, two-finger scrolling, and pinchzoom as Secure Digital (SD). ● AC adapter, HP Smart ● Audio-in -1 multiformat Digital Media Reader Slot with push-push technology (uses the Realtek RTS5239-GR card reader controller). Category Wireless External media cards Ports Keyboard/pointing devices Power requirements Security Description Integrated wireless local area network (WLAN) options by default Support for Windows 8 modern trackpad Support for the following AC adapters...
... video Full-size, island-style Windows 8 keyboard (no numeric keypad) Gesture support: MultiTouch gestures enabled, two-finger scrolling, and pinchzoom as Secure Digital (SD). ● AC adapter, HP Smart ● Audio-in -1 multiformat Digital Media Reader Slot with push-push technology (uses the Realtek RTS5239-GR card reader controller). Category Wireless External media cards Ports Keyboard/pointing devices Power requirements Security Description Integrated wireless local area network (WLAN) options by default Support for Windows 8 modern trackpad Support for the following AC adapters...
HP Pavilion m4 Notebook PC Maintenance and Service Guide
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... (1) (2) Component Power connector AC adapter light (3) Vent (4) External monitor port (5) RJ-45 (network) jack (6) HDMI port (7) USB 3.0 ports (2) Description Connects an AC adapter. ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is normal for the internal fan to cycle on and off during routine operation. Connects an external VGA monitor or projector. It is using battery power. Connects an optional video or audio device, such as...
... (1) (2) Component Power connector AC adapter light (3) Vent (4) External monitor port (5) RJ-45 (network) jack (6) HDMI port (7) USB 3.0 ports (2) Description Connects an AC adapter. ● White: The AC adapter is connected and the battery is charged. ● Amber: The AC adapter is connected and the battery is charging. ● Off: The computer is normal for the internal fan to cycle on and off during routine operation. Connects an external VGA monitor or projector. It is using battery power. Connects an optional video or audio device, such as...
HP Pavilion m4 Notebook PC Maintenance and Service Guide
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... in the Sleep state, which is an energy-saving mode. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your work. Right side 11 Connects an optional USB device. Right side Item (1) (2) (3) (4) (5) Component Power light Hard drive light Audio-out (headphone) jack/Audio-in (microphone) jack USB 2.0 port Optical drive Description ● White: The computer is on. ● Blinking white: The computer is in Hibernation. Connects optional powered stereo...
... in the Sleep state, which is an energy-saving mode. NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your work. Right side 11 Connects an optional USB device. Right side Item (1) (2) (3) (4) (5) Component Power light Hard drive light Audio-out (headphone) jack/Audio-in (microphone) jack USB 2.0 port Optical drive Description ● White: The computer is on. ● Blinking white: The computer is in Hibernation. Connects optional powered stereo...
HP Pavilion m4 Notebook PC Maintenance and Service Guide
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... serial number and model number provided on the service tag. This number provides specific information about the product's hardware components. This number describes the duration of the computer. Item (1) (2) (3) Description Product name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description Function This is unique to determine what components and parts are needed. This is an alphanumeric identifier that is the product name affixed to locate documents, drivers, and support...
... serial number and model number provided on the service tag. This number provides specific information about the product's hardware components. This number describes the duration of the computer. Item (1) (2) (3) Description Product name Serial number (s/n) Part number/Product number (p/n) (4) Warranty period (5) Model description Function This is unique to determine what components and parts are needed. This is an alphanumeric identifier that is the product name affixed to locate documents, drivers, and support...
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... thermal material) 718432-001 Hard Drive Hardware Kit (includes hard drive bracket and hard drive connector cable) 718433-001 Display hinges (includes left and right hinges) 718434-001 DVD±RW Double-Layer with SuperMulti Drive (includes bezel and bracket) 718435-001 Audio/USB board (includes cable) 718436-001 Power button board (includes cable) 718437-001 TouchPad button board (includes TouchPad button board bracket, TouchPad button board cable, and TouchPad board cable) 718438-001 Plastics Kit (includes hard drive cover, memory module compartment cover, and left and right...
... thermal material) 718432-001 Hard Drive Hardware Kit (includes hard drive bracket and hard drive connector cable) 718433-001 Display hinges (includes left and right hinges) 718434-001 DVD±RW Double-Layer with SuperMulti Drive (includes bezel and bracket) 718435-001 Audio/USB board (includes cable) 718436-001 Power button board (includes cable) 718437-001 TouchPad button board (includes TouchPad button board bracket, TouchPad button board cable, and TouchPad board cable) 718438-001 Plastics Kit (includes hard drive cover, memory module compartment cover, and left and right...
HP Pavilion m4 Notebook PC Maintenance and Service Guide
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.... Make special note of warranty, are as many as 5 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. Component replacement procedures 29 This chapter provides removal and replacement procedures for Customer SelfRepair parts NOTE: The Customer Self-Repair program is supported in all locations. See Service tag on the service tag at the bottom of your computer, including model, serial number, product key...
.... Make special note of warranty, are as many as 5 screws that must be removed, replaced, and/or loosened when servicing Customer Self-Repair parts. Component replacement procedures 29 This chapter provides removal and replacement procedures for Customer SelfRepair parts NOTE: The Customer Self-Repair program is supported in all locations. See Service tag on the service tag at the bottom of your computer, including model, serial number, product key...
HP Pavilion m4 Notebook PC Maintenance and Service Guide
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...-Repair parts Click the Download button, and then follow these steps: 1. Click the link for the computer model. 5. Remove the memory module: 1. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Remove the battery (see Battery on -screen instructions. CAUTION: Failure to update the computer to the latest BIOS prior to www.hp.com. 2. Select the operating system, and then click Next. 6. Disconnect all external devices...
...-Repair parts Click the Download button, and then follow these steps: 1. Click the link for the computer model. 5. Remove the memory module: 1. Disconnect the power from the computer by unplugging the power cord from the computer. 4. Remove the battery (see Battery on -screen instructions. CAUTION: Failure to update the computer to the latest BIOS prior to www.hp.com. 2. Select the operating system, and then click Next. 6. Disconnect all external devices...
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... computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. 40 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Make special note of warranty, are as many as 48 screws that must be accessed by an authorized service provider. This chapter provides removal and replacement procedures for details. 6 Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components...
... computer, including model, serial number, product key, and length of each screw size and location during removal and replacement. 40 Chapter 6 Removal and replacement procedures for Authorized Service Provider parts Make special note of warranty, are as many as 48 screws that must be accessed by an authorized service provider. This chapter provides removal and replacement procedures for details. 6 Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components...
HP Pavilion m4 Notebook PC Maintenance and Service Guide
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... the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for example, filename.exe). Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is downloaded. You will need this path when you recorded earlier, open the folder on your hard drive that are displayed on the screen after it to reliable external power using...
... the HP Support Assistant app. 2. Select Updates and tune-ups, and then select Check for example, filename.exe). Make a note of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is downloaded. You will need this path when you recorded earlier, open the folder on your hard drive that are displayed on the screen after it to reliable external power using...
HP Pavilion m4 Notebook PC Maintenance and Service Guide
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Contact technical support for details. 76 Chapter 8 Specifications Actual accessible capacity is less. **1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Hard drive specifications 1-TB, 5400-rpm* 750-GB, 5400-rpm** 500-GB, 5400-rpm** Dimensions...setting) Single track 1.5 ms 1.5 ms 1.5 ms Average (read/write) 11/13 ms 11/13 ms 11/13 ms Maximum 22 ms 22 ms 22 ms Logical blocks 1,953,525,168 1,465,149,168 976,773,168 Disk rotational speed 5400 rpm Operating...
Contact technical support for details. 76 Chapter 8 Specifications Actual accessible capacity is less. **1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. NOTE: Certain restrictions and exclusions apply. Hard drive specifications 1-TB, 5400-rpm* 750-GB, 5400-rpm** 500-GB, 5400-rpm** Dimensions...setting) Single track 1.5 ms 1.5 ms 1.5 ms Average (read/write) 11/13 ms 11/13 ms 11/13 ms Maximum 22 ms 22 ms 22 ms Logical blocks 1,953,525,168 1,465,149,168 976,773,168 Disk rotational speed 5400 rpm Operating...
HP Pavilion m4 Notebook PC Maintenance and Service Guide
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... be created. See Creating HP Recovery media on the computer; From the Start screen, type h, and then select Help and Support. 3. HP Recovery media can use a high-quality blank USB flash drive. ● If your computer from libraries, Desktop, contacts, and favorites. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs. HP Recovery media can be used to perform system recovery if the hard drive becomes...
... be created. See Creating HP Recovery media on the computer; From the Start screen, type h, and then select Help and Support. 3. HP Recovery media can use a high-quality blank USB flash drive. ● If your computer from libraries, Desktop, contacts, and favorites. System recovery reinstalls the original operating system and the software programs installed at the factory, and then configures the settings for the programs. HP Recovery media can be used to perform system recovery if the hard drive becomes...
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... -screen instructions to continue, and the remaining discs will finish burning the current DVD. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on your computer or were purchased from the Windows Store, consider using a minimized image, you can choose the HP Minimized Image Recovery option from the backups you want to reset your system. See Using Windows Refresh for recovering...
... -screen instructions to continue, and the remaining discs will finish burning the current DVD. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on your computer or were purchased from the Windows Store, consider using a minimized image, you can choose the HP Minimized Image Recovery option from the backups you want to reset your system. See Using Windows Refresh for recovering...
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...Remove Recovery Partition option. NOTE: During Refresh, a list of the screen to start Refresh: 1. See Windows Help and Support for instructions on page 83. From the Start screen, type h, and then select Help and Support. Click Change PC settings in HP Recovery Manager. See Help and Support for more information, see Removing the HP Recovery partition on reinstalling traditional applications. For more information, see Recovering using HP Recovery Manager on the system at the factory. Click Settings. 3. Minimized Image Recovery installs only drivers and hardware-enabling...
...Remove Recovery Partition option. NOTE: During Refresh, a list of the screen to start Refresh: 1. See Windows Help and Support for instructions on page 83. From the Start screen, type h, and then select Help and Support. Click Change PC settings in HP Recovery Manager. See Help and Support for more information, see Removing the HP Recovery partition on reinstalling traditional applications. For more information, see Recovering using HP Recovery Manager on the system at the factory. Click Settings. 3. Minimized Image Recovery installs only drivers and hardware-enabling...
HP Pavilion m4 Notebook PC Maintenance and Service Guide
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...the operating system and all personal data, apps, and settings from the hard drive and re-creating the partitions. To use the Start screen: 1. The HP Recovery partition (select models only) allows Minimized Image Recovery. Press f11 while the computer boots. - Restore and recovery 81 Remove everything and reinstall Windows, select Get started, and follow the on -screen instructions. Select Troubleshoot from the PC settings screen. 4. Recovering using HP Recovery Manager HP Recovery Manager software allows you press the power button. 2. Click Change PC settings in...
...the operating system and all personal data, apps, and settings from the hard drive and re-creating the partitions. To use the Start screen: 1. The HP Recovery partition (select models only) allows Minimized Image Recovery. Press f11 while the computer boots. - Restore and recovery 81 Remove everything and reinstall Windows, select Get started, and follow the on -screen instructions. Select Troubleshoot from the PC settings screen. 4. Recovering using HP Recovery Manager HP Recovery Manager software allows you press the power button. 2. Click Change PC settings in...
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... page 78. From the Start screen, type recovery, and then select HP Recovery Manager. 2. This method can use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for startup information. If possible, back up hard drive space. To change the selection for boot options. 4. Restart the computer. 3. Select the optical drive or USB flash drive you can change the boot order: 1. Removing the HP Recovery partition HP Recovery Manager software allows you created into an optional external optical drive, and then restart the...
... page 78. From the Start screen, type recovery, and then select HP Recovery Manager. 2. This method can use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for startup information. If possible, back up hard drive space. To change the selection for boot options. 4. Restart the computer. 3. Select the optical drive or USB flash drive you can change the boot order: 1. Removing the HP Recovery partition HP Recovery Manager software allows you created into an optional external optical drive, and then restart the...
HP Pavilion m4 Notebook PC Maintenance and Service Guide
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... bottom 13 button 6 display 5 front 12 keys 7 left-side 10 lights 8 right-side 11 TouchPad 9 computer major components 16 specifications 74 connectors, service considerations 25 D Digital Media Card Reader 12 display components 5 specifications 75 display assembly, removal 64 display bezel removal 66 spare part number 19, 22, 66 display enclosure, spare part number 19, 22 display panel product description 1 removal 68 spare part number 19, 23, 69 display panel cable removal 69 spare part number 19, 22, 70 drives, preventing damage 25 DVD±...
... bottom 13 button 6 display 5 front 12 keys 7 left-side 10 lights 8 right-side 11 TouchPad 9 computer major components 16 specifications 74 connectors, service considerations 25 D Digital Media Card Reader 12 display components 5 specifications 75 display assembly, removal 64 display bezel removal 66 spare part number 19, 22, 66 display enclosure, spare part number 19, 22 display panel product description 1 removal 68 spare part number 19, 23, 69 display panel cable removal 69 spare part number 19, 22, 70 drives, preventing damage 25 DVD±...
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... webcam 5 wireless 8 M mass storage device illustrated 20 precautions 25 spare part numbers 20 memory module product description 2 removal 36 spare part numbers 18, 22, 36 memory module service cover 13 removal 36 spare part number 37 microphone location 6 product description 2 microphone jack 11 model name 1 monitor port 10 mute light 8 N network jack 10 K key components 7 keyboard product description 3 removal 42 spare part numbers 17, 22, 42 keys action 7 esc 7 fn 7 Windows applications 7 Windows key 7 L left-side components 10 light components 8 lights AC adapter 10 caps lock 9 hard drive...
... webcam 5 wireless 8 M mass storage device illustrated 20 precautions 25 spare part numbers 20 memory module product description 2 removal 36 spare part numbers 18, 22, 36 memory module service cover 13 removal 36 spare part number 37 microphone location 6 product description 2 microphone jack 11 model name 1 monitor port 10 mute light 8 N network jack 10 K key components 7 keyboard product description 3 removal 42 spare part numbers 17, 22, 42 keys action 7 esc 7 fn 7 Windows applications 7 Windows key 7 L left-side components 10 light components 8 lights AC adapter 10 caps lock 9 hard drive...
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... service tag 15 serviceability, product description 4 solid-state drive precautions 25 product description 2 removal 35 spare part number 18, 20, 23, 35 speakers location 12 removal 63 spare part number 17, 23, 63 specifications computer 74 display 75 hard drive 76 system board removal 55 spare part numbers 17, 23, 55 V vent 10, 13 video, product description 2 W webcam 5 webcam light 5 webcam/microphone module removal 66 spare part number 19, 23, 67 Windows applications key 7 Windows key 7 wireless antenna locations 5 removal 70 spare part number 19, 22, 70 wireless light 8 wireless...
... service tag 15 serviceability, product description 4 solid-state drive precautions 25 product description 2 removal 35 spare part number 18, 20, 23, 35 speakers location 12 removal 63 spare part number 17, 23, 63 specifications computer 74 display 75 hard drive 76 system board removal 55 spare part numbers 17, 23, 55 V vent 10, 13 video, product description 2 W webcam 5 webcam light 5 webcam/microphone module removal 66 spare part number 19, 23, 67 Windows applications key 7 Windows key 7 wireless antenna locations 5 removal 70 spare part number 19, 22, 70 wireless light 8 wireless...