User Guide
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...Locating software ...5 Right side ...6 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons and speakers ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 19 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 20 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models...
...Locating software ...5 Right side ...6 Left side ...7 Display ...9 Top ...10 TouchPad ...10 Lights ...11 Buttons and speakers ...12 Keys ...13 Bottom ...14 Labels ...15 3 Connecting to a network ...17 Connecting to a wireless network ...17 Using the wireless controls 17 Using the wireless button 17 Using operating system controls 17 Sharing data and drives and accessing software 18 Using a WLAN ...18 Using an Internet service provider 19 Setting up a WLAN 19 Configuring a wireless router 19 Protecting your WLAN 20 Connecting to a WLAN 20 Using Bluetooth wireless devices (select models...
User Guide
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... Replacing a user-replaceable battery 44 Running on external AC power ...45 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 49 Using Disk Cleanup ...49 Adding or replacing memory modules 50 Updating programs and drivers...
... Replacing a user-replaceable battery 44 Running on external AC power ...45 Troubleshooting power problems 45 HP CoolSense ...46 Refreshing your software content with Intel Smart Connect Technology (select models only 46 Shutting down (turning off) the computer 46 7 Maintaining your computer ...48 Improving performance ...48 Using HP 3D DriveGuard (select models only 48 Identifying HP 3D DriveGuard status 48 Using Disk Defragmenter 49 Using Disk Cleanup ...49 Adding or replacing memory modules 50 Updating programs and drivers...
User Guide
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... up your software applications and information 58 Using an optional security cable lock 58 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 10 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP Recovery media 63 Restore and recovery ...64 Using Windows Refresh for quick and easy recovery 65 Remove...
... up your software applications and information 58 Using an optional security cable lock 58 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI 59 Starting Setup Utility (BIOS) ...59 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 60 Using HP PC Hardware Diagnostics (UEFI 60 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device 61 10 Backing up, restoring, and recovering ...62 Creating recovery media and backups 62 Creating HP Recovery media 63 Restore and recovery ...64 Using Windows Refresh for quick and easy recovery 65 Remove...
User Guide
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...; Wireless button, wireless switch, or wireless key (referred to turn on the model. Using the wireless controls You can use the wireless button to in Help and Support. The wireless light indicates the overall power state of your computer communicates with a wireless router or a wireless access point. ● Bluetooth device (select models only)-Creates a personal area network (PAN) to connect to a network Your computer can explore the globe and access information from millions of the following wireless devices: ● Wireless local area network (WLAN) device-Connects...
...; Wireless button, wireless switch, or wireless key (referred to turn on the model. Using the wireless controls You can use the wireless button to in Help and Support. The wireless light indicates the overall power state of your computer communicates with a wireless router or a wireless access point. ● Bluetooth device (select models only)-Creates a personal area network (PAN) to connect to a network Your computer can explore the globe and access information from millions of the following wireless devices: ● Wireless local area network (WLAN) device-Connects...
User Guide
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... devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that traditionally link electronic devices such as walls and floors. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you to an existing network at...
... devices (printer, camera) ● Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that traditionally link electronic devices such as walls and floors. Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that allows you want to connect the computer directly to a router in your home (instead of working wirelessly), or if you to an existing network at...
User Guide
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... the touch gestures by changing settings, button configurations, click speed, and pointer options. TIP: Use the left and right buttons on the TouchPad as you to activate the demonstration. 5 Navigating the screen You can navigate the computer screen in all apps. From the Start screen, type c, select Control Panel, and then select Hardware and Sound. 2. Using TouchPad gestures A TouchPad allows you would use the corresponding buttons on the screen using your computer. Select Synaptics TouchPad. 3. Review the Windows 8 Basics guide...
... the touch gestures by changing settings, button configurations, click speed, and pointer options. TIP: Use the left and right buttons on the TouchPad as you to activate the demonstration. 5 Navigating the screen You can navigate the computer screen in all apps. From the Start screen, type c, select Control Panel, and then select Hardware and Sound. 2. Using TouchPad gestures A TouchPad allows you would use the corresponding buttons on the screen using your computer. Select Synaptics TouchPad. 3. Review the Windows 8 Basics guide...
User Guide
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... restores speaker sound. Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform the action. 38 Chapter 5 Navigating the screen f3 Increases the screen brightness incrementally as long as you hold down the key. To activate the assigned function after you have disabled the action key feature, you hold down the key. instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of a DVD or a BD. f12 Turns...
... restores speaker sound. Using Microsoft Windows 8 shortcut keys Microsoft Windows 8 provides shortcuts to perform the action. 38 Chapter 5 Navigating the screen f3 Increases the screen brightness incrementally as long as you hold down the key. To activate the assigned function after you have disabled the action key feature, you hold down the key. instructions on opening Setup Utility (BIOS), and then follow the instructions at the bottom of a DVD or a BD. f12 Turns...
User Guide
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... power button does. 3. NOTE: If you do not need to step 5. 5. If you need to create or change a user account password, go to create a user account password or change your current user account password, click Create or change other power settings and timeouts using Power Options. 1. Initiating Sleep and Hibernation 41 Manually initiating and exiting Hibernation (select models only) You can initiate Sleep in any of the following ways: ● Close the display. ● From the Start screen...
... power button does. 3. NOTE: If you do not need to step 5. 5. If you need to create or change a user account password, go to create a user account password or change your current user account password, click Create or change other power settings and timeouts using Power Options. 1. Initiating Sleep and Hibernation 41 Manually initiating and exiting Hibernation (select models only) You can initiate Sleep in any of the following ways: ● Close the display. ● From the Start screen...
User Guide
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Running on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Reset the battery release lock (2) to a USB port. ● Stop, disable, or remove any external media cards that you are not using them. ● Disconnect unused external devices that is no longer holding a charge, run Battery Check in the middle, slide the battery (1) straight into the computer...
Running on the display. ● Select the Power saver setting in Power Options. ● Remove a user-replaceable battery from the Start screen, type support, select the HP Support Assistant app, and then select Battery and performance. Reset the battery release lock (2) to a USB port. ● Stop, disable, or remove any external media cards that you are not using them. ● Disconnect unused external devices that is no longer holding a charge, run Battery Check in the middle, slide the battery (1) straight into the computer...
User Guide
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... of both hardware and software. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer and/or network, or it is blocked. At this location, you regularly update the software and drivers that were originally installed on your computer. Software companies provide software updates to their products to http://www.hp.com/go/contactHP. Installing HP and third-party software updates HP recommends that you can disable programs, utilities, or the operating system...
... of both hardware and software. Installing software updates HP, Microsoft Windows, and third-party software installed on your computer and/or network, or it is blocked. At this location, you regularly update the software and drivers that were originally installed on your computer. Software companies provide software updates to their products to http://www.hp.com/go/contactHP. Installing HP and third-party software updates HP recommends that you can disable programs, utilities, or the operating system...
User Guide
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... to the location on battery power, docked in an optional docking device, or connected to reliable external power using the AC adapter. At the download area, follow these instructions: Do not disconnect power from the computer by following the on your hard drive designation. The BIOS installation begins. 5. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that contains the update. 4. The tool runs outside the operating system...
... to the location on battery power, docked in an optional docking device, or connected to reliable external power using the AC adapter. At the download area, follow these instructions: Do not disconnect power from the computer by following the on your hard drive designation. The BIOS installation begins. 5. Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that contains the update. 4. The tool runs outside the operating system...
User Guide
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... only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in HP Recovery Manager. System Restore allows you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the backups you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of Windows Refresh or a reinstallation. Restore and recovery There are several options for using Windows System Restore, see Creating HP Recovery media on your...
... only) or HP Recovery media. Minimized Image Recovery installs only drivers and hardware-enabling applications. Other applications included in HP Recovery Manager. System Restore allows you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the backups you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of Windows Refresh or a reinstallation. Restore and recovery There are several options for using Windows System Restore, see Creating HP Recovery media on your...
User Guide
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... 14 hard drive light, identifying 6 HDMI port connecting 27 identifying 7, 23 HDMI, configuring audio 28 headphones, connecting 24 Hibernation exiting 41 initiated during critical battery level 44 initiating 41 high-definition devices, connecting 27, 28 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 48 HP and third-party software updates, installing 57 HP PC Hardware Diagnostics (UEFI) downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP Recovery partition recovery 66 HP Recovery...
... 14 hard drive light, identifying 6 HDMI port connecting 27 identifying 7, 23 HDMI, configuring audio 28 headphones, connecting 24 Hibernation exiting 41 initiated during critical battery level 44 initiating 41 high-definition devices, connecting 27, 28 hot keys description 39 reveal system information 39 using 39 HP 3D DriveGuard 48 HP and third-party software updates, installing 57 HP PC Hardware Diagnostics (UEFI) downloading 61 using 60 HP Recovery Manager correcting boot problems 67 starting 67 HP Recovery media creating 63 recovery 67 HP Recovery partition recovery 66 HP Recovery...
User Guide
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...14 inserting 51 removing 50 replacing 50 memory module service door, removing 50 microphone, connecting 24 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 network lights, identifying 7 O operating environment 69 optical drive, identifying 7, 23 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 35 pinching TouchPad gesture 31 ports external monitor 26 HDMI 7, 23, 27 Intel Wireless Display 28 USB 2.0 6, 23 USB 3.0 8, 23 VGA 26 power button...
...14 inserting 51 removing 50 replacing 50 memory module service door, removing 50 microphone, connecting 24 minimized image creating 66 minimized image recovery 66 mouse, external setting preferences 29 mute light, identifying 11 N network jack, identifying 7 network lights, identifying 7 O operating environment 69 optical drive, identifying 7, 23 original system recovery 66 P passwords Setup Utility (BIOS) 56 Windows 56 pinching touch screen gesture 35 pinching TouchPad gesture 31 ports external monitor 26 HDMI 7, 23, 27 Intel Wireless Display 28 USB 2.0 6, 23 USB 3.0 8, 23 VGA 26 power button...
Maintenance and Service Guide
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... HP Recovery partition to recover a minimized image 120 Using HP Recovery media to recover 121 Changing the computer boot order 121 Removing the HP Recovery partition 121 11 Ubuntu Linux - Using Setup Utility (BIOS) and System Diagnostics 108 Starting Setup Utility ...108 Using Setup Utility ...108 Changing the language of Setup Utility 108 Navigating and selecting in Setup Utility 109 Displaying system information 109 Restoring factory default settings in Setup Utility 109 Exiting Setup Utility 109 Updating the BIOS ...110 Determining the BIOS version 110 Downloading a BIOS update...
... HP Recovery partition to recover a minimized image 120 Using HP Recovery media to recover 121 Changing the computer boot order 121 Removing the HP Recovery partition 121 11 Ubuntu Linux - Using Setup Utility (BIOS) and System Diagnostics 108 Starting Setup Utility ...108 Using Setup Utility ...108 Changing the language of Setup Utility 108 Navigating and selecting in Setup Utility 109 Displaying system information 109 Restoring factory default settings in Setup Utility 109 Exiting Setup Utility 109 Updating the BIOS ...110 Determining the BIOS version 110 Downloading a BIOS update...
Maintenance and Service Guide
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... Setup Utility (BIOS) without saving your changes, use the arrow keys to the BIOS version currently installed on your hard drive where the BIOS update is running on the screen after it to select Exit, select Exit Discarding Changes, and then press enter. 4. Identify the most recent BIOS update and compare it has been downloaded to a network, consult the network administrator before installing any device, cable, or cord. 1. If no instructions are revealed on battery power...
... Setup Utility (BIOS) without saving your changes, use the arrow keys to the BIOS version currently installed on your hard drive where the BIOS update is running on the screen after it to select Exit, select Exit Discarding Changes, and then press enter. 4. Identify the most recent BIOS update and compare it has been downloaded to a network, consult the network administrator before installing any device, cable, or cord. 1. If no instructions are revealed on battery power...
Maintenance and Service Guide
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.... Updating the BIOS Updated versions of the BIOS may need to know the version of the system BIOS currently installed. BIOS and other identifier. Do not download or install a BIOS update while the computer is displayed. 3. b. Start Setup Utility. 2. During the download and installation, follow these instructions: Do not disconnect power from the computer by using the AC adapter. Access the page on -screen instructions to an optional power source. Make a note of the path to download your computer. 2. Make...
.... Updating the BIOS Updated versions of the BIOS may need to know the version of the system BIOS currently installed. BIOS and other identifier. Do not download or install a BIOS update while the computer is displayed. 3. b. Start Setup Utility. 2. During the download and installation, follow these instructions: Do not disconnect power from the computer by using the AC adapter. Access the page on -screen instructions to an optional power source. Make a note of the path to download your computer. 2. Make...
Maintenance and Service Guide
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... use the Drivers and Applications Reinstall option of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for restoring from backup, refreshing the computer, and resetting the computer to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Using the HP Recovery media you created, you can choose the HP Minimized Image Recovery option from the HP Recovery media. For more information, see Help and Support. From the Start screen, type recovery, select HP Recovery Manager...
... use the Drivers and Applications Reinstall option of the following recovery options: ● System Recovery-Reinstalls the original operating system, and then configures the settings for restoring from backup, refreshing the computer, and resetting the computer to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option. Using the HP Recovery media you created, you can choose the HP Minimized Image Recovery option from the HP Recovery media. For more information, see Help and Support. From the Start screen, type recovery, select HP Recovery Manager...
Maintenance and Service Guide
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... models 121 I integrated webcam, identifying 12 internal microphones, identifying 12 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 10 RJ-45 (network) 10 K keyboard product description removal 62 spare part numbers 41, 42, 62 keys action 16 esc 16 fn 16 Windows 16 5 23, 40, L labels Bluetooth 20 regulatory 20 serial number 19 service 19 wireless certification 20 WLAN 20 latch, battery release 17 lights AC adapter 10 caps lock 14 hard drive 8 mute 14 network 10 power 8, 14 RJ-45 (network) 10 wireless 14 M memory card reader...
... models 121 I integrated webcam, identifying 12 internal microphones, identifying 12 J jacks audio-in (microphone) 8 audio-out (headphone) 8 network 10 RJ-45 (network) 10 K keyboard product description removal 62 spare part numbers 41, 42, 62 keys action 16 esc 16 fn 16 Windows 16 5 23, 40, L labels Bluetooth 20 regulatory 20 serial number 19 service 19 wireless certification 20 WLAN 20 latch, battery release 17 lights AC adapter 10 caps lock 14 hard drive 8 mute 14 network 10 power 8, 14 RJ-45 (network) 10 wireless 14 M memory card reader...
Maintenance and Service Guide
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... audio 4 chipset 2 display panel 3 Ethernet 4 external media cards 5 graphics 2 hard drive 4 keyboard 5 memory module 3 microphone 4 operating system 6 optical drive 4 pointing device 5 ports 5 power requirements 5 processors 1 product name 1 security 6 serviceability 6 video 4 wireless 4 product name 1 product name and number, computer 19 R recovery discs for Windows 8 computer models 117, 121 for Windows 8 computer models 119 HP Recovery Manager for Windows 8 computer models 119 media for Windows 8 computer models 121 starting for Windows 8 computer models 120 supported discs for Windows...
... audio 4 chipset 2 display panel 3 Ethernet 4 external media cards 5 graphics 2 hard drive 4 keyboard 5 memory module 3 microphone 4 operating system 6 optical drive 4 pointing device 5 ports 5 power requirements 5 processors 1 product name 1 security 6 serviceability 6 video 4 wireless 4 product name 1 product name and number, computer 19 R recovery discs for Windows 8 computer models 117, 121 for Windows 8 computer models 119 HP Recovery Manager for Windows 8 computer models 119 media for Windows 8 computer models 121 starting for Windows 8 computer models 120 supported discs for Windows...