HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Ma
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... as support for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. Page 6 The latest device driver versions address multiple known issues that could affect hard disk drive...
... as support for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. Updates to the Intel Matrix Storage Manager driver are configured with Serial ATA hard disk drives. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that are released to address known issues. Page 6 The latest device driver versions address multiple known issues that could affect hard disk drive...
User Guide - Windows 8
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...things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...4 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17...
...things to do ...2 More HP resources ...3 2 Getting to know your computer ...4 Finding your hardware and software information 4 Locating hardware ...4 Locating software ...4 Right side ...4 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Using the wireless controls 15 Using the wireless button 15 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17...
User Guide - Windows 8
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... a BIOS update 62 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...64 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67 Using Windows Refresh for quick and easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP Recovery Manager 69 What you need to know 69 Using the HP Recovery partition to recover a minimized image (select models only) ...70 Using HP Recovery media to recover 70 Changing the computer boot order 70 Removing the HP Recovery partition 71 12 Specifications ...72 Input power...
... a BIOS update 62 Using System Diagnostics ...63 11 Backing up, restoring, and recovering ...64 Creating recovery media and backups 65 Creating HP Recovery media 66 Restore and recovery ...67 Using Windows Refresh for quick and easy recovery 68 Remove everything and reinstall Windows 68 Recovering using HP Recovery Manager 69 What you need to know 69 Using the HP Recovery partition to recover a minimized image (select models only) ...70 Using HP Recovery media to recover 70 Changing the computer boot order 70 Removing the HP Recovery partition 71 12 Specifications ...72 Input power...
User Guide - Windows 8
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... the modem, install a network cable to turn on or turn off the wireless devices simultaneously. Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button to connect your computer, you must establish an account with an Internet service provider (ISP). From the Start screen, type n, and then select Settings. 2. Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which...
... the modem, install a network cable to turn on or turn off the wireless devices simultaneously. Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use the wireless button to connect your computer, you must establish an account with an Internet service provider (ISP). From the Start screen, type n, and then select Settings. 2. Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which...
User Guide - Windows 8
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... + f4 Switches between open app or the Desktop. Press the Windows logo key in combination with Windows 8 functions. Shortcut Keys Shortcut Key key + c Description Returns you to perform the action. Closes an active app. 34 Chapter 5 Navigating using touch gestures, pointing devices, and the keyboard f10 Increases speaker volume incrementally as long as you want displays. NOTE: A wireless network must be set up before a wireless connection is possible. From the Start screen, type h, and...
... + f4 Switches between open app or the Desktop. Press the Windows logo key in combination with Windows 8 functions. Shortcut Keys Shortcut Key key + c Description Returns you to perform the action. Closes an active app. 34 Chapter 5 Navigating using touch gestures, pointing devices, and the keyboard f10 Increases speaker volume incrementally as long as you want displays. NOTE: A wireless network must be set up before a wireless connection is possible. From the Start screen, type h, and...
User Guide - Windows 8
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..., delete confidential files, and then remove all password settings. Using passwords 57 NOTE: If you enter the power-on password at least every three months. ● An ideal password is set , entered, changed , or deleted. Protects administrator-level access to a Windows user account. Setting Windows passwords Password User password Administrator password Function Protects access to computer contents. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered each time you turn on or restart the computer. NOTE...
..., delete confidential files, and then remove all password settings. Using passwords 57 NOTE: If you enter the power-on password at least every three months. ● An ideal password is set , entered, changed , or deleted. Protects administrator-level access to a Windows user account. Setting Windows passwords Password User password Administrator password Function Protects access to computer contents. Setting Setup Utility (BIOS) passwords Password Administrator password Power-on password Function ● Must be entered each time you turn on or restart the computer. NOTE...
User Guide - Windows 8
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... firewalls-Installed between your DSL or cable modem and your computer and/or network, or it is monitored and compared with a set , change, or delete an administrator or power-on page 53. 58 Chapter 9 Securing your computer as a trial offer. Using antivirus software Computer viruses can be a combination of both hardware and software. For more information, see Updating programs and drivers on password in Setup Utility (BIOS...
... firewalls-Installed between your DSL or cable modem and your computer and/or network, or it is monitored and compared with a set , change, or delete an administrator or power-on page 53. 58 Chapter 9 Securing your computer as a trial offer. Using antivirus software Computer viruses can be a combination of both hardware and software. For more information, see Updating programs and drivers on password in Setup Utility (BIOS...
User Guide - Windows 8
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... are displayed, follow these instructions: Do not disconnect power from your hard drive. 62 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics Downloading a BIOS update CAUTION: To reduce the risk of the path to the location on your computer. Do not shut down the computer or initiate Sleep. From the Start screen, select the HP Support Assistant app. 2. You will need this path when you connect your hard drive designation. The BIOS installation...
... are displayed, follow these instructions: Do not disconnect power from your hard drive. 62 Chapter 10 Using Setup Utility (BIOS) and System Diagnostics Downloading a BIOS update CAUTION: To reduce the risk of the path to the location on your computer. Do not shut down the computer or initiate Sleep. From the Start screen, select the HP Support Assistant app. 2. You will need this path when you connect your hard drive designation. The BIOS installation...
User Guide - Windows 8
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... during a Windows update and other system maintenance events. From the Start screen, type h, and then select Help and Support. ● If you want a quick and easy way to recover the system without losing your personal information, settings, or apps that best matches your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to...
... during a Windows update and other system maintenance events. From the Start screen, type h, and then select Help and Support. ● If you want a quick and easy way to recover the system without losing your personal information, settings, or apps that best matches your situation and level of expertise: ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to...
User Guide - Windows 8
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... adapter 6 caps lock 10 hard drive 5 mute 10 power 5, 10 TouchPad 9, 10 webcam 8, 20 wireless 10 M maintenance Disk Cleanup 52 Disk Defragmenter 52 minimized image creating 69 minimized image recovery 70 model description label 14 mouse using 33 mouse, external setting preferences 27 music 22 mute light, identifying 10 N network cable LAN requirements 19 network jack, identifying 5 O operating environment 73 optional external devices, using 48 original system recovery 69 P passwords Setup Utility (BIOS) 57 Windows 57 pinching touch gesture 30 ports HDMI 5, 21, 23 Intel Wireless Display 25 USB...
... adapter 6 caps lock 10 hard drive 5 mute 10 power 5, 10 TouchPad 9, 10 webcam 8, 20 wireless 10 M maintenance Disk Cleanup 52 Disk Defragmenter 52 minimized image creating 69 minimized image recovery 70 model description label 14 mouse using 33 mouse, external setting preferences 27 music 22 mute light, identifying 10 N network cable LAN requirements 19 network jack, identifying 5 O operating environment 73 optional external devices, using 48 original system recovery 69 P passwords Setup Utility (BIOS) 57 Windows 57 pinching touch gesture 30 ports HDMI 5, 21, 23 Intel Wireless Display 25 USB...
User Guide - Windows 8
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... 14 service labels locating 14 setting password protection on wakeup 38 setup of WLAN 17 Setup Utility (BIOS) passwords 57 shipping the computer 55 Shortcut keys Windows 8 shortcut keys 34 shutdown 46 Sleep exiting 37 initiating 37 slots Digital Media 5 security cable 7 software CyberLink PowerDVD 25 Disk Cleanup 52 Disk Defragmenter 52 software updates, installing 58 speakers connecting 22 speakers, identifying 11, 21 Start screen accessing 33 storing a battery 43 supported discs recovery 66 system information hot key 35 system recovery 69 system restore point creating 65 restoring...
... 14 service labels locating 14 setting password protection on wakeup 38 setup of WLAN 17 Setup Utility (BIOS) passwords 57 shipping the computer 55 Shortcut keys Windows 8 shortcut keys 34 shutdown 46 Sleep exiting 37 initiating 37 slots Digital Media 5 security cable 7 software CyberLink PowerDVD 25 Disk Cleanup 52 Disk Defragmenter 52 software updates, installing 58 speakers connecting 22 speakers, identifying 11, 21 Start screen accessing 33 storing a battery 43 supported discs recovery 66 system information hot key 35 system recovery 69 system restore point creating 65 restoring...
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
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... the power cord from your hard drive. 78 Chapter 5 Windows 8 - Do not shut down the computer or initiate Sleep (Suspend). From the Start screen, select the HP Support Assistant app. 2. Identify the most recent BIOS update and compare it has been downloaded to a network, consult the network administrator before installing any software updates, especially system BIOS updates. If the update is downloaded. If no instructions are displayed on -screen instructions to the hard drive. The BIOS installation begins. 5. Using Setup Utility (BIOS) and...
... the power cord from your hard drive. 78 Chapter 5 Windows 8 - Do not shut down the computer or initiate Sleep (Suspend). From the Start screen, select the HP Support Assistant app. 2. Identify the most recent BIOS update and compare it has been downloaded to a network, consult the network administrator before installing any software updates, especially system BIOS updates. If the update is downloaded. If no instructions are displayed on -screen instructions to the hard drive. The BIOS installation begins. 5. Using Setup Utility (BIOS) and...
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
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... unsuccessful installation, download and install a BIOS update only when the computer is connected to install the update. Using Setup Utility (BIOS) and System Diagnostics Follow the on the computer, you need to access this information to know the version of the date, name, or other system information is not displayed, use the arrow keys to a network, consult the network administrator before installing any device, cable, or cord. 1. You will need to locate the update later...
... unsuccessful installation, download and install a BIOS update only when the computer is connected to install the update. Using Setup Utility (BIOS) and System Diagnostics Follow the on the computer, you need to access this information to know the version of the date, name, or other system information is not displayed, use the arrow keys to a network, consult the network administrator before installing any device, cable, or cord. 1. You will need to locate the update later...
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
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... HP Recovery partition or HP Recovery media. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 90. ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to remove all personal data, apps, and settings, and reinstall Windows. From the Start screen, type h, and then select Help and Support...
... HP Recovery partition or HP Recovery media. Windows creates system restore points automatically during a Windows update and other system maintenance events. From the Start screen, type recovery, select HP Recovery Manager, and then select Drivers and Applications Reinstall, and follow the on page 90. ● If you need to correct a problem with a preinstalled application or driver, use the Factory Reset option of HP Recovery Manager to remove all personal data, apps, and settings, and reinstall Windows. From the Start screen, type h, and then select Help and Support...
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
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... webcam light, identifying 7 internal media card, product description 5 internal microphone, identifying 7 J jack audio-in (microphone) 12 audio-out (headphone) 12 network 13 RJ-45 (network) 13 RJ-45 (network) lights 13 K keyboard product description 5 removal 39 spare part numbers 17, 18, 25, 39 keys action 11 applications 11 esc 11 fn 11 operating system 11 Windows 11 Windows applications 11 L lights AC adapter 14 caps lock 9 hard drive 13 mute 9 power 9, 13 TouchPad 8, 9 webcam 7 wireless 9 M mass storage device precautions 30 removal 47 spare part numbers 47 memory module installation...
... webcam light, identifying 7 internal media card, product description 5 internal microphone, identifying 7 J jack audio-in (microphone) 12 audio-out (headphone) 12 network 13 RJ-45 (network) 13 RJ-45 (network) lights 13 K keyboard product description 5 removal 39 spare part numbers 17, 18, 25, 39 keys action 11 applications 11 esc 11 fn 11 operating system 11 Windows 11 Windows applications 11 L lights AC adapter 14 caps lock 9 hard drive 13 mute 9 power 9, 13 TouchPad 8, 9 webcam 7 wireless 9 M mass storage device precautions 30 removal 47 spare part numbers 47 memory module installation...
HP Pavilion Sleekbook 14 and HP Pavilion Ultrabook 14 Maintenance and Service Guide
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...audio 4 chipset 1 display panel 2 drives 3 Ethernet 4 external media cards 5 graphics 2 internal media card 5 keyboard 5 memory module 2 microphone 4 operating system 6 pointing device 5 ports 5 power requirements 5 processors 1 product name 1 security 5 serviceability 6 video 4 wireless 4 product name 1 R recovery discs for Windows 8 computer models 87, 91 for Windows 8 computer models 88, 89, 90 HP Recovery Manager for Windows 8 computer models 90 media for Windows 8 computer models 91 starting for Windows 8 computer models 90 supported discs for Windows 8 computer models 87 USB flash drive...
...audio 4 chipset 1 display panel 2 drives 3 Ethernet 4 external media cards 5 graphics 2 internal media card 5 keyboard 5 memory module 2 microphone 4 operating system 6 pointing device 5 ports 5 power requirements 5 processors 1 product name 1 security 5 serviceability 6 video 4 wireless 4 product name 1 R recovery discs for Windows 8 computer models 87, 91 for Windows 8 computer models 88, 89, 90 HP Recovery Manager for Windows 8 computer models 90 media for Windows 8 computer models 91 starting for Windows 8 computer models 90 supported discs for Windows 8 computer models 87 USB flash drive...
User Guide - Linux
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... software information 4 Right side ...5 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Identifying wireless and network status icons 15 Using the wireless controls 15 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 18 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models...
... software information 4 Right side ...5 Left side ...7 Display ...8 Top ...9 TouchPad ...9 Lights ...10 Buttons and speakers ...11 Keys ...12 Bottom ...13 Labels ...14 3 Connecting to a network ...15 Connecting to a wireless network ...15 Identifying wireless and network status icons 15 Using the wireless controls 15 Using the wireless button 16 Using operating system controls 16 Using a WLAN ...16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 18 Connecting to a WLAN 18 Using Bluetooth wireless devices (select models...
User Guide - Linux
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... in Setup Utility 58 Exiting Setup Utility ...58 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 59 Using Advanced System Diagnostics 60 11 Backing up, restoring, and recovering ...61 Performing a system recovery ...61 Creating the restore DVDs 61 Creating a restore image on a USB device 62 Performing recovery using the restore DVD 62 Backing up your information ...63 12 Specifications ...64 Input power ...64 Operating environment ...65 13 Troubleshooting and support ...66 Troubleshooting ...67 Disc drive problems ...67 Wireless connection problems 68...
... in Setup Utility 58 Exiting Setup Utility ...58 Updating the BIOS ...59 Determining the BIOS version 59 Downloading a BIOS update 59 Using Advanced System Diagnostics 60 11 Backing up, restoring, and recovering ...61 Performing a system recovery ...61 Creating the restore DVDs 61 Creating a restore image on a USB device 62 Performing recovery using the restore DVD 62 Backing up your information ...63 12 Specifications ...64 Input power ...64 Operating environment ...65 13 Troubleshooting and support ...66 Troubleshooting ...67 Disc drive problems ...67 Wireless connection problems 68...
User Guide - Linux
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.... Identify the BIOS update that provides software for your computer to download. 3. Start Setup Utility. 2. During the download and installation, follow these instructions: Do not disconnect power from the computer by using the AC adapter. b. Follow the on the HP website that is displayed. 3. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. Updating the BIOS 59 To exit Setup Utility, use the arrow keys to select the Main menu. BIOS and other identifier...
.... Identify the BIOS update that provides software for your computer to download. 3. Start Setup Utility. 2. During the download and installation, follow these instructions: Do not disconnect power from the computer by using the AC adapter. b. Follow the on the HP website that is displayed. 3. Do not insert, remove, connect, or disconnect any software updates, especially system BIOS updates. Updating the BIOS 59 To exit Setup Utility, use the arrow keys to select the Main menu. BIOS and other identifier...
User Guide - Linux
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... 40 power-on password creating 54 entering 54 managing 54 product name and part number, computer 14 public WLAN connection 18 R readable media 34 regulatory information regulatory label 14 wireless certification labels 14 RJ-45 (network) jack, identifying 5 S scrolling TouchPad gesture 32 security cable lock, installing 56 security cable slot, identifying 7 security, wireless 18 serial number 14 computer 14 service labels locating 14 setup of WLAN 17 Setup Utility changing the language 57 displaying system information 58 exiting 58 navigating 58 passwords set in 53 restoring default settings...
... 40 power-on password creating 54 entering 54 managing 54 product name and part number, computer 14 public WLAN connection 18 R readable media 34 regulatory information regulatory label 14 wireless certification labels 14 RJ-45 (network) jack, identifying 5 S scrolling TouchPad gesture 32 security cable lock, installing 56 security cable slot, identifying 7 security, wireless 18 serial number 14 computer 14 service labels locating 14 setup of WLAN 17 Setup Utility changing the language 57 displaying system information 58 exiting 58 navigating 58 passwords set in 53 restoring default settings...