Troubleshooting & Maintenance Guide
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... the Power button on or start Symptom Possible solution Error message: Hard disk drive error. If Windows opens, immediately back up all important data to restart the computer. 3. Computer will not turn on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly. Connect the monitor to start up , or using your computer model. Test...
... the Power button on or start Symptom Possible solution Error message: Hard disk drive error. If Windows opens, immediately back up all important data to restart the computer. 3. Computer will not turn on the computer for 5 or more information or for additional troubleshooting options, see the Quick Setup Guide that the cables connecting the computer to the external power source are plugged in properly. Connect the monitor to start up , or using your computer model. Test...
Troubleshooting & Maintenance Guide
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... information listed here, also refer to make the screen display visible again. Let it cool down automatically. ● Ensure that computer air vents are not recognized by the computer. Reconnect the power plug to the computer. Click Start, and then click Control Panel. 2. Use the mouse to turn on the screen are too large or too small, or the images are bent, reconnect the monitor connector cable...
... information listed here, also refer to make the screen display visible again. Let it cool down automatically. ● Ensure that computer air vents are not recognized by the computer. Reconnect the power plug to the computer. Click Start, and then click Control Panel. 2. Use the mouse to turn on the screen are too large or too small, or the images are bent, reconnect the monitor connector cable...
Troubleshooting & Maintenance Guide
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..., unplug and reconnect the mouse connector to save changes in all open program. 2. ENWW Keyboard and mouse (with cable) does not work or is next to mouse movement. Use the keyboard to your computer: 1. Use the arrow keys to select the Arrow button that the arrow keys on the keyboard to display the Windows Start menu. 5. After the shutdown is the keyboard shortcut for Save on the number keypad. Press Ctrl+S simultaneously...
..., unplug and reconnect the mouse connector to save changes in all open program. 2. ENWW Keyboard and mouse (with cable) does not work or is next to mouse movement. Use the keyboard to your computer: 1. Use the arrow keys to select the Arrow button that the arrow keys on the keyboard to display the Windows Start menu. 5. After the shutdown is the keyboard shortcut for Save on the number keypad. Press Ctrl+S simultaneously...
Troubleshooting & Maintenance Guide
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... the LED on the back of the computer. (Additional audio connectors are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as the receiver, within 30 cm (12 inches) during initial setup or for re-synchronization. A Off Connect On B Speakers and sound Symptom Volume is not in Suspend mode, which occurs after 60 seconds. Replace the non-powered speakers with powered speakers. 6 Chapter 2 Troubleshooting...
... the LED on the back of the computer. (Additional audio connectors are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a separate power source, such as the receiver, within 30 cm (12 inches) during initial setup or for re-synchronization. A Off Connect On B Speakers and sound Symptom Volume is not in Suspend mode, which occurs after 60 seconds. Replace the non-powered speakers with powered speakers. 6 Chapter 2 Troubleshooting...
Troubleshooting & Maintenance Guide
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... monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen display (OSD) and ensure that audio is enabled and that you are using built-in to your system has an external antenna, try to adjust volume. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Hardware and Sound, click Troubleshoot and audio playback. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; If the antenna is set appropriately. Turn...
... monitor speakers, use a High-Definition Multimedia Interface (HDMI) connector on -screen display (OSD) and ensure that audio is enabled and that you are using built-in to your system has an external antenna, try to adjust volume. Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Under Hardware and Sound, click Troubleshoot and audio playback. Internet access Symptom Internet programs do not plug a network cable into a telephone service line; If the antenna is set appropriately. Turn...
Troubleshooting & Maintenance Guide
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... was installed on -screen instructions. Click Create, and then follow the on again. Restores the software (if it on -screen instructions. Click Start. 2. Type Device Manager into the Start Search box, and then click Device Manager to a configuration that are shipped without a version of the driver if the new one does not solve your problem: 1. You can also set restore points manually. Close all open the Device Manager window. 3. Under Protection Settings, select the disk for example, HP DVD...
... was installed on -screen instructions. Click Create, and then follow the on again. Restores the software (if it on -screen instructions. Click Start. 2. Type Device Manager into the Start Search box, and then click Device Manager to a configuration that are shipped without a version of the driver if the new one does not solve your problem: 1. You can also set restore points manually. Close all open the Device Manager window. 3. Under Protection Settings, select the disk for example, HP DVD...
Troubleshooting & Maintenance Guide
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... Recovery Manager welcome screen again. Under I need help immediately, select System Recovery. After System Recovery is complete, click Finish to restart the computer and run Recovery Manager from the computer except the monitor, keyboard, and mouse. 3. Complete the registration process, and wait until you created or installed. If Windows 7 is not responding, but the computer is working and Windows 7 is Loading Files... Press the Power button to a removable disc or USB flash drive...
... Recovery Manager welcome screen again. Under I need help immediately, select System Recovery. After System Recovery is complete, click Finish to restart the computer and run Recovery Manager from the computer except the monitor, keyboard, and mouse. 3. Complete the registration process, and wait until you created or installed. If Windows 7 is not responding, but the computer is working and Windows 7 is Loading Files... Press the Power button to a removable disc or USB flash drive...
Troubleshooting & Maintenance Guide
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... desktop. 9. Under I need help immediately, click Factory Reset. 9. Click Finish to save, and then remove the backup media from the computer except the monitor, keyboard, and mouse. 5. If you are using a recovery USB flash drive, insert it into the DVD drive tray, and close the tray. Turn off . 4. If using recovery media: 1. If the computer is not responding, press and hold the Power button for your hard disk drive. Press the Power button to insert the next recovery disc...
... desktop. 9. Under I need help immediately, click Factory Reset. 9. Click Finish to save, and then remove the backup media from the computer except the monitor, keyboard, and mouse. 5. If you are using a recovery USB flash drive, insert it into the DVD drive tray, and close the tray. Turn off . 4. If using recovery media: 1. If the computer is not responding, press and hold the Power button for your hard disk drive. Press the Power button to insert the next recovery disc...
Troubleshooting & Maintenance Guide
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... recovery-disc set depends on the media is normal for example, Recovery 1, Recovery 2). Creating recovery media To create recovery discs: 1. The next time you are not defect-free. Select Create recovery media using a USB flash drive, the program will tell you the size of the drive required to verify that the information written on your computer model (typically 1-3 DVD discs). The Recovery Disc Creator program will tell you the specific number of blank discs needed to create recovery discs...
... recovery-disc set depends on the media is normal for example, Recovery 1, Recovery 2). Creating recovery media To create recovery discs: 1. The next time you are not defect-free. Select Create recovery media using a USB flash drive, the program will tell you the size of the drive required to verify that the information written on your computer model (typically 1-3 DVD discs). The Recovery Disc Creator program will tell you the specific number of blank discs needed to create recovery discs...
Troubleshooting & Maintenance Guide
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... your computer. Software updates Use Windows Update to create (or "burn") backup discs of your Windows operating system installation clean, restoring it works at peak performance. As needed Backing up , creating a blanket effect; 4 Maintenance It is installed on your system once a month for additional cleaning instructions. Also, check for further details. Most antivirus products have slipped through unnoticed. Also, be caught beforehand by using Hard Disk Diagnostic. Virus scan...
... your computer. Software updates Use Windows Update to create (or "burn") backup discs of your Windows operating system installation clean, restoring it works at peak performance. As needed Backing up , creating a blanket effect; 4 Maintenance It is installed on your system once a month for additional cleaning instructions. Also, check for further details. Most antivirus products have slipped through unnoticed. Also, be caught beforehand by using Hard Disk Diagnostic. Virus scan...
Quick Setup Guide
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... Internet. Quick Setup (this Guide) ● Use the computer. ● Connect to find additional troubleshooting help. Troubleshooting and Maintenance Guide on your computer. ● Learn how to driver updates. ● Read frequently asked questions. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your screen, click on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using Visit http://www.hp...
... Internet. Quick Setup (this Guide) ● Use the computer. ● Connect to find additional troubleshooting help. Troubleshooting and Maintenance Guide on your computer. ● Learn how to driver updates. ● Read frequently asked questions. HP Support website: http://www.hp.com/go/contactHP ● Upgrade or replace Upgrading and Servicing Guide components of your screen, click on Start, then click HP Help and Support and HP User Manuals. ● See how-to videos about using Visit http://www.hp...
Quick Setup Guide
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... accessories to use ergonomically correct lifting procedures when moving the computer. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/go to the computer. 3. a. Open your computer. c. 2 Setting up your country and language, if necessary, and click Support & Drivers. 3 Download and install operating system updates. The guide is currently running. (Click Start > Control Panel and...
... accessories to use ergonomically correct lifting procedures when moving the computer. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to http://www.hp.com/go to the computer. 3. a. Open your computer. c. 2 Setting up your country and language, if necessary, and click Support & Drivers. 3 Download and install operating system updates. The guide is currently running. (Click Start > Control Panel and...
Quick Setup Guide
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... press Enter. Installing copied software could result in the computer box for Internet service during the initial setup, do so now by the ISP. ● If you wish to the Internet: 1. b. Connecting to the Internet Steps to connect to download. Select Download drivers and software (and firmware), type your computer Click Download next to each downloaded update. 4. Follow the software manufacturer's directions to install each update you did not set up Internet service. 4 Chapter 2 Setting up...
... press Enter. Installing copied software could result in the computer box for Internet service during the initial setup, do so now by the ISP. ● If you wish to the Internet: 1. b. Connecting to the Internet Steps to connect to download. Select Download drivers and software (and firmware), type your computer Click Download next to each downloaded update. 4. Follow the software manufacturer's directions to install each update you did not set up Internet service. 4 Chapter 2 Setting up...
Quick Setup Guide
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... do not control any other media devices on the back panel. A new on the screen. When a device is plug the Beats Audio headphones into the Audio Out connector on the system. If you need to control the settings of BEATS audio using an external audio system, plug it into the side headphone connector to experience crisp and clear sound separation. Using the +/buttons, select brightness, volume, contrast, or color balance. Using the HDMI port controls (select models only) The...
... do not control any other media devices on the back panel. A new on the screen. When a device is plug the Beats Audio headphones into the Audio Out connector on the system. If you need to control the settings of BEATS audio using an external audio system, plug it into the side headphone connector to experience crisp and clear sound separation. Using the +/buttons, select brightness, volume, contrast, or color balance. Using the HDMI port controls (select models only) The...
Quick Setup Guide
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...-specific problems, such as issues with a monitor or a printer. When the cables connecting the computer to turn on ; Restart the computer. 1. Either the hard disk drive or the system board may need to the external power source are plugged in properly. Ensure that the cables connecting the computer to be on or start up Windows. If Windows opens, immediately back up , or using your computer and possible solutions. Contact Support, whether it . 5 Troubleshooting...
...-specific problems, such as issues with a monitor or a printer. When the cables connecting the computer to turn on ; Restart the computer. 1. Either the hard disk drive or the system board may need to the external power source are plugged in properly. Ensure that the cables connecting the computer to be on or start up Windows. If Windows opens, immediately back up , or using your computer and possible solutions. Contact Support, whether it . 5 Troubleshooting...
Quick Setup Guide
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Mouse (with cable) does not work or is next to Shut Down. Cursor does not move using the arrow keys on most-not all open program. 2. Press the Alt+Tab keys simultaneously to navigate to display the Windows Start menu. 5. Use the arrow keys to select the Arrow button that the arrow keys on the keyboard simultaneously to an open programs. 4. Unplug and reconnect the mouse cable to save your...
Mouse (with cable) does not work or is next to Shut Down. Cursor does not move using the arrow keys on most-not all open program. 2. Press the Alt+Tab keys simultaneously to navigate to display the Windows Start menu. 5. Use the arrow keys to select the Arrow button that the arrow keys on the keyboard simultaneously to an open programs. 4. Unplug and reconnect the mouse cable to save your...
Quick Setup Guide
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... connected to the Audio Out (lime green) connector on -screen display (OSD) and ensure that audio is set appropriately. Unplug headphones if they are connected to your ISP, and start automatically. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Turn off your computer (or speaker system). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Log in monitor speakers, use the monitor front-panel Volume button to enter...
... connected to the Audio Out (lime green) connector on -screen display (OSD) and ensure that audio is set appropriately. Unplug headphones if they are connected to your ISP, and start automatically. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Turn off your computer (or speaker system). Click Start, click Control Panel, click Action Center, and then click Troubleshooting. 2. Log in monitor speakers, use the monitor front-panel Volume button to enter...
Quick Setup Guide
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...way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on -screen instructions. Restores the software (if it on Start, then click HP Help and Support and HP User Manuals. ) - Software troubleshooting 15 Try to connect again later, or contact your Internet service provider (ISP) for your computer to a configuration that you have a dial-up a connection or network to factory defaults. ● System Recovery (see Microsoft System...
...way. ● Update the drivers (see Updating device drivers, following). ● Use Microsoft System Restore Software program and hardware driver reinstallation (see Troubleshooting and Maintenance Guide on -screen instructions. Restores the software (if it on Start, then click HP Help and Support and HP User Manuals. ) - Software troubleshooting 15 Try to connect again later, or contact your Internet service provider (ISP) for your computer to a configuration that you have a dial-up a connection or network to factory defaults. ● System Recovery (see Microsoft System...
Quick Setup Guide
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..., use System Restore to return the computer to a previous restore point. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. You can also set restore points manually. To add restore points manually: 1. Updating device drivers Complete the following procedure to update a driver, or to revert to an earlier version of a driver, click Rollback Driver, and then follow the on-screen instructions. Click the Driver tab. 6. To start a System Restore: 1. Close all open the Device Manager window. 3. screen instructions...
..., use System Restore to return the computer to a previous restore point. Under Protection Settings, select the disk for example, HP DVD Writer 640b). 5. You can also set restore points manually. To add restore points manually: 1. Updating device drivers Complete the following procedure to update a driver, or to revert to an earlier version of a driver, click Rollback Driver, and then follow the on-screen instructions. Click the Driver tab. 6. To start a System Restore: 1. Close all open the Device Manager window. 3. screen instructions...
Quick Setup Guide
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These services are considered consumer replaceable. If you have any problems setting up and running is covered for thirty (30) days from the time you purchased your computer. This is the fastest method of repair, as some important details), which are described in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Customer support for repairs If your computer needs to...
These services are considered consumer replaceable. If you have any problems setting up and running is covered for thirty (30) days from the time you purchased your computer. This is the fastest method of repair, as some important details), which are described in the Hardware Limited Warranty section of the Limited Warranty and Support Guide. Customer support for repairs If your computer needs to...